Claimed

FastWay Transmission Complaints & Reviews

1.1
Updated: Jul 4, 2025
Complaints 496
Resolved
109
Unresolved
387
Contacts

File a complaint to FastWay Transmission

Having problems with FastWay Transmission?

File a complaint and get it resolved by FastWay Transmission customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

FastWay Transmission reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SKJMKS
from Rampura, Punjab
Apr 22, 2014
Report
Copy

Address: Ludhiana, Punjab

I am consumer of fastway transmission services through Jolly cable ludhiana. The set top box interrupt services after some time. On continuous complaint the mechanic of jolly cable came and told that the set top box is faulty and will change on sunday 21.04.14 but no result today i made phone call various time to change the set top box but every time the answer was ` just coming` Now I want your involvement to resolve my problem. Hoping for an early solution. Sunil Jain 286-B, BRS Nagar Ludhiana Contact: [protected]

Box not working

our box is not working and when we call cable operator he say that work is in progress and we will solve it soon but it doesnot happen in reality so please solve our problem. Thanks
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kailash670
    from Delhi, Delhi
    Apr 19, 2014
    Resolved
    Report
    Copy
    Resolved

    DEAR SIR /MADAM
    I am your coustmer from # 2593, phase 2 patiala . one connection is already there at my home and i had applied for the second one yesterday .your service operater PARDEEP visited my house in my absence for second connection and PARDEEP demanded extra chargers by misguiding regarding the extra length of cable wire . please take the suitable action ...
    your faithfully
    HARPREET SINGH
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    FastWay Transmission customer support has been notified about the posted complaint.

    kebal nahi a re hi 5 day se

    House no137 hira bag patiala
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajay Mahal
      from Bathinda, Punjab
      Apr 11, 2014
      Resolved
      Report
      Copy
      Resolved

      Address: Amritsar, Punjab

      I am Ajaybir singh R/o A-1 Bhawani nagar majitha road Amritsar my cable connection is not working i made complaint on [protected] dated 9th April 2014 and no. is[protected]. they said your connection will work in next 4 to 6 working hours next day again at 2.30pm i got the same answer. Now its more than 48 hours but no one come to solve my complaint . Its very bad on your part. I want to know my complaint status . Every time i call on [protected] they say your connection will be checked in next 4 to 6 hours, how many 4 to 6 hours comes in 48hours you can see till now no one has come to check it. Your company had such a big network but u cant do like this to u your regular customer. Can u mail my complaint status on my id [protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      FastWay Transmission customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vsbrar
        from Jammu, Jammu and Kashmir
        Apr 1, 2014
        Resolved
        Report
        Copy
        Resolved

        Address: Mohali, Punjab

        Dear Sir/Madam, I'm a Fastway subscriber in Sector 68, Darshan Vihar Mohali and subscribed to Fastway Connection in the Month of Dec 2013 by paying up 1800/- for setup charges inclusive of new setup box fees. The Fastway staff gave me a used Setup Box of which the sensor was not working plus the box hanged a couple of times while watching and I had to manually restart it. I repeatedly called Fastway staff Jagpal at [protected] for replacement of setup box which he didn't. Left with no option I refused to pay monthly charges till my problem was resolved. Instead of replacing the setup box Fastway disconnected the connection though I told them I would clear all of my previous pending charges when my setup box is replaced. Now the service technician is not picking up my call and Fastway call centre no. [protected] is always switched off. Please state what legal action can I take up against the Fastway. Vikram Brar +[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        FastWay Transmission customer support has been notified about the posted complaint.
        No response from Fastway till now.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          realrajpoonia
          from Chennai, Tamil Nadu
          Mar 28, 2014
          Resolved
          Report
          Copy
          Resolved

          Address: Mohali, Punjab

          Respected sir, I live in sector 66 Mohali, #2535, Ground Floor, My phone number is[protected], it is registered to you with my name as Rajesh. I am a fastway user for over last one year.Your local cable operator gave me old setup box, which had network issues.He never pays attentions to our problems.On March 14th he took the setup box with him to replace with the new one, but till date he has not replaced it and neither he pick calls.He is such an .He misbehaves with us.I called ur cutomer care twice but no solution what so ever.What am i supposed to do? I dont get it why do you claim to be the best cable network.
          Aug 14, 2020
          Complaint marked as Resolved 
          FastWay Transmission customer support has been notified about the posted complaint.
          I'm facing a similar issue in Sector 68.

          Vikram Brar
          +[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rahulbajaj368
            from Bengaluru, Karnataka
            Mar 22, 2014
            Report
            Copy

            Address: Amritsar, Punjab

            My cable not working from 20 march 2014, i complained about it on 20 march 2014 and customer care executive were saying problem will resolve in 4 to 5 hours I complained about five times By calling [protected] But there is no solution of problem till now I sent my id proofs also but there is very irresponsible treatemnt from customer care Its about 48 hours and my cable is not working till now Every time i call i have to explain all story and have to listen that it will resolve in 4 to 5 working hours But from last two days its not working
            FastWay Transmission customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vansh bansal
              from Ludhiana, Punjab
              Mar 13, 2014
              Report
              Copy

              Address: Ludhiana, Punjab

              Dear sir/madam, My Name is Vishal Bansal From Ludhiana City, I m Calling this Saturday New Setup Box install My Home My Address is H.No 714 Street No-3, Kailash Ngr, Near Cancer Hospital, Ludhiana But Still I m many time calling customer care But He Says me sir Wait 24 hrs, But Today no Any Install our fastway setup box and My Area cable Opreater Ph no is Switch off, I m many Request of Customer care But Today No Result our Fastway, I m very Thankfull to You Solf My Problem, Thanks, Vishal Bansal, Ph-[protected]-[protected],
              FastWay Transmission customer support has been notified about the posted complaint.
              Dear sir/madam,
              My Name is Vishal Bansal From Ludhiana City, I m Calling this Saturday
              New Setup Box install My Home My Address is H.No 714 Street No-3,
              Kailash Ngr, Near Cancer Hospital, Ludhiana But Still I m many time
              calling customer care But He Says me sir Wait 24 hrs, But Today no Any
              Install our fastway setup box and My Area cable Opreater Ph no is Switch
              off, I m many Request of Customer care But Today No Result our Fastway,
              I m very Thankfull to You Solf My Problem,

              Thanks,
              Vishal Bansal,
              Ph-[protected]-[protected],
              Dear fast way team,
              Today still my set box is not install, i m many time call us fast way but one time yours company exutive call me today our set box install but now no any exutive visit and no set box install, thats yours company responcebilty but any exutive not solf this problem,
              pls tell me setbox install or not then i m going another side,

              Thanks,
              Vishal Bansal,
              Ph-[protected]-[protected]

              rude behaviour and overcharging

              sent u many emails but still waiting for a connection... cable operator in amritsar mr parveen chadda and cable network in ajnala bal networks behaving very rudly and its 3 months now i wanted a setup box...
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sandeepartist
                from Mumbai, Maharashtra
                Mar 11, 2014
                Report
                Copy

                Address: Ludhiana, Punjab

                Dear Sir,

                I have loged a call on[protected] many times but every time they ask me within 24 Hours we will instal new connection in your home but till it is not instaled.
                My complaint no is[protected]
                Customer Care Executive Name: JYOTI
                Team Leader Name: Mr. Harpreet

                Till issue has been not sole. Kindly look into the matter and solve it as soon as possible.

                With Regards
                Sandeep Kumar Verma
                Email ID: sandeepkr.[protected]@yahoo.com
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  om badial
                  Mar 6, 2014
                  Report
                  Copy

                  My Tv is continue Displaying a message 'Your STB is not register with us". I am using this STB from 2010 and i had submitted all the document for new connection 2010. I lodged a Complaint to FastWay on[protected] and resubmitted all the document's again through email followed by reminder on 05, 06 but till date no action has been taken to solve my complaint only fake assurance are being given by executives. Complaint No. 173855 VC : [protected] STB : [protected] Sanjeev Mob [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kaulrajesh_15
                    from Chandigarh, Chandigarh
                    Mar 4, 2014
                    Report
                    Copy

                    Address: Chandigarh, Punjab

                    Dear Concerned,

                    I really want to update about pathetic services of fastways cable in Chandigarh, initially my cable services was discontinued as per call center people " we have old black box which is discontinued" then we changed and purchased new box from local operator who took old black box and delivered new box with charges of Rs 800 and took all relevant documents along with ID proofs.

                    after around 7-8 days my services were discontinued because of ID not received ... Its pathetic coordination of Company and franchise ... then again we submitted ID proof to local franchise and services were restored.

                    Now you can imagine the pathetic service level of this company ... TODAY again my cable connection is disconnected b'cos of ID not submitted.

                    The best part is how these people specially their call center executives are trained to lie and harass the customer ... My question is if this company have not received my ID then how come they started my services and then when i requested to contact any senior person their standard answer is all seniors are in conference.

                    God bless Fasways cable ... they are running b'cos of political backing ... Dande ke jor per !!!

                    Rajesh ... Chandigarh ... [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      deepaksharma5954
                      from Jind, Haryana
                      Mar 1, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Chandigarh, Chandigarh

                      Dear sir, I have registered my complaint many times to you due to STB error & with 109 error on my TV screen.I humble request to activate this as early as possible.SNo[protected], MAG No- [protected], IAF- 1337705, NUID NO[protected].NAME- RAMESH CHAND SHARMA So please go through with my complaint.And please start Ten Action again on fastway cable.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yakshit Vinayak
                        from Mumbai, Maharashtra
                        Feb 17, 2014
                        Report
                        Copy

                        Address: Mohali, Punjab

                        I am a customer of Fastway cables since the company got started in 2008. It has been approximately 24 hours that I have complained at Fastway customer care number regarding my complaint of HD set up box, but still the problem has been not resolved. I am highly disappointed with the service of Fastway cable. Yash Pal Vinayak [protected] Mohali Phase-3 A
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          suyash sharma
                          Jan 16, 2014
                          Report
                          Copy

                          Fastway cable has removed ten action from the list of channels for over 2 years now.. and when i call them they never give any logical explanation for why they removed the channel.. please somehow do something and let people enjoy quality sports matches

                          Extra charges

                          Our cable operator is charging extra money . He is asking for 300/ per month. Kindly see to it. My address is 349 gtb Nagar Jalandhar. Our cable operator is Sonu cables. my no is [protected]

                          To restart zee tv

                          I want to restart the zee tv channel. This channel is not telecasting from few days

                          104 signal not found

                          What is this
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ARUN KASHYAP RAJPUT
                            from Gurgaon, Haryana
                            Dec 18, 2013
                            Report
                            Copy

                            Address: Chandigarh, Chandigarh

                            hy sir,
                            please solve my problem.
                            i have rejister my new fastway box before one month. i will call every time ur caller and our cable oprator bot no process.
                            ur calling team and our cable oprator is bad.
                            my cable oprator no is - +91-+[protected]

                            plz call him and say let install my set up box of fastway.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sukhwinderk
                              from Amritsar, Punjab
                              Dec 16, 2013
                              Resolved
                              Report
                              Copy
                              Resolved

                              not activating settop box

                              Address: Kapurthala, Punjab

                              sir i sukhwinder lal, form Phagwara. i am using fasway cable at my home for entertenment from last many years but[protected] i say a ERROR 109 than i contact to fastway customer care center they told my that my set top box was not register with my name its register with cable oprator's name then i ask for how can i register it with my name they told me to send my whole detail to them to they official email address, i done as they...
                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
                              Write a comment
                              Report
                              Copy
                              V
                              vijayjaina
                              from Amritsar, Punjab
                              Dec 14, 2013
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear sir Good Evening,

                              We have a cable connection and set up box connection at patiala. the address is as below: B 42/366 (2911/1), Bagichi mangal dass near anardana park, patiala. From last many days we are facing problem of set up box.

                              details are as follows:

                              Sr. No. FC BBH NWTG
                              MAC Address: BCC 8107ABC54
                              Model No: 373
                              Hardware Id: 809.

                              kindly resolve this issue at earliest.


                              Regards,
                              Dr Vijay Jain
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajbinder singh pathania
                                from Bengaluru, Karnataka
                                Nov 28, 2013
                                Report
                                Copy

                                Address: Ludhiana, Punjab

                                Dear Sir/Madam, Last Cash receipt no 203492 dt 26/10/2013, VC No [protected]-3 in the name of Rajbinder Singh Pathania H/No 1679 St no-2 New Prem Ngr Ludhiana. Facing error 109 dt 15/11/2013 & continued complaints against this error on your customer care no[protected] & [protected], [protected], [protected].But till now my compalint is pending . last fifteen days .why? ple look the matter & solve the issue. Tks Rajbinder Singh Pathania [protected]
                                Dear Sir/Madam,
                                Last Cash receipt no 203492 dt 26/10/2013, VC No [protected]-3 in the name of Rajbinder Singh Pathania H/No 1679 St no-2 New Prem Ngr Ludhiana. Facing error 109 dt 15/11/2013 & continued complaints against this error on your customer care no[protected] & [protected], [protected], [protected].But till now my compalint is pending . last fifteen days .why? ple look the matter & solve the issue.
                                Tks


                                Rajbinder Singh Pathania
                                [protected]
                                Dear Sir/Madam,
                                Last Cash receipt no 203492 dt 26/10/2013, VC No [protected]-3 in the name of Rajbinder Singh Pathania H/No 1679 St no-2 New Prem Ngr Ludhiana. Facing error 109 dt 15/11/2013 & continued complaints against this error on your customer care no[protected] & [protected], [protected], [protected].But till now my compalint is pending . last fifteen days .why? ple look the matter & solve the issue.
                                Tks


                                Rajbinder Singh Pathania
                                [protected]

                                109 error form last 1 week.no resolution provided

                                my latest complaint no is[protected]. cable is not working form last 1 week .no resolution provided by customer care.
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chetan Sague
                                  from Mohali, Punjab
                                  Oct 24, 2013
                                  Report
                                  Copy

                                  Address: Jalandhar, Punjab

                                  actually i ordered the HD box to my cable operator but he didnt deleiverd that to me even in 6 months i called at fastway office in Jalandhar and Ludhiana both but they didnt do anything...after that i just get that they said that our cable operator didnt paid his payment to the office...as i told at fastway office that my all payments are clear but my cable operator didnt payed some payments to them so the are not issuing the Hd box...so what i do if i have to get that...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Satwinder Bhamra
                                    from Chandigarh, Chandigarh
                                    Oct 2, 2013
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I wish to complaint that I had called 3 times at[protected] to get rectify my setup box as sound output is not coming out of it and the complaint number are[protected] dated 25.09.2013,[protected] dated 28.09.2013 and[protected] dated 02.10.2013. I had also made so many calls at my regional complaint office at[protected] and till now I have not got any response. kindly do needful in above matter to solve my problem. Satwider Singh H.No. 1-B, Simran Colony, Satjot Nagar, Block-D, Dhandra Road, Ludhiana. Mob.No. [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      janakpanday
                                      from Mumbai, Maharashtra
                                      Sep 29, 2013
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Panchkula, Haryana

                                      hello, i m janak from panchkula, we are using for entertainment fastwaycable network with setbox in our house. they are providing very very very poor quality of cable network i had complaint many times on [protected], but al;l in vain. iof we contact our area cable operater he impose all problems of fastway( peeche company se kharab aa raha hai)company walon ka ph aata hai theek hue hum kehte hain nahi, abhi ho jayeagi six hours lagenge, koi bhi aisa din nahi hai jab se new setbox issue hue hain ki ek din, only single one day cable clear chali ho, koi sunwayi nahi hai consumer...
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Fastway customer support has been notified about the posted complaint.
                                      have been giving complaints to your helpline nos for our network problem in mohali as my mother watches peace of mind channel 424 and after repeatedly complaints to our local operator and helpline no action has been taken since last 3 months .kindly let us know if actually you hear to complaints or its just an eyewash.
                                      thanking you

                                      karan bir singh
                                      [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit