Federal Bank Complaints & Reviews

I transferred Rs. 11, 000 and 12, 000 respectively into 2 account today and the transaction has been queued but the amount was debited from my account. I need the issue solved at the earliest.

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Federal Bank customer support has been notified about the posted complaint.

Nov 05, 2020

Updated by Kannan rahul Please update on my complaint

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Hi

Today 04.11.2020 my upi transaction got unsuccessful the status shows payment as been queued. Dont know what happened.money has deducted from my account its been like 10 hours now.contacted federal customer care but didn't get an answer from them.really worried. If possible please suggest any way
Many thanks
Transaction id[protected]

Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2020

Federal Bank Customer Care's response Hi Customer (Vishnutdas),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (104784) in the subject line so that our team can assist you.

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I transferred Rs. 1000 and the transaction has been queued but the amount was debited from my account. I need the issue solved at the earliest.

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I have transferred an amount to other account via fedmobile and it shows payment in queue.kindly please consider my issue and please either credit my amount back to my account or complete the transaction and transfer the amount to the mentioned other account

Federal Bank customer support has been notified about the posted complaint.

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I transacted using fedmobile upi and the money was debited not credited to respective account and transaction unsuccessful. Contacted customer care and they told me that it will be refunded either to my account or shop's account. Since I am leaving this place for some time I don't know it will be refunded to me or not. This was a very bad experience and I was in a bad situation

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Aug 8, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

Federal Bank Customer Care's response Hi Divya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (104121) in the subject line so that our team can assist you.

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Hello sir /mam
Here i am reporting a complaint
I had paid an amount of 479/- by net banking to beneficiary jyoti pandey state bank of india, chattisgarh gramin bank at 3.37pm on 29th October 2020.She hadn't received the amount yet.
Where does the amount debited?????
Very sad

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Address: Navi Mumbai Regiinal office office no 910,09th floor Plot no 19-20 satara Plaza Sector 19 D Navi Mumbai Pin Code - 400703

Name = Nitesh Gupta

D.O.B = 24/08/1978

Pan No = AAUPG1729J

Member Name = federal Bank

Account Type = Overdraft

Account Number = [protected]

Ownership = Individual

Sanctioned Amount = 1, 00, 00, 000

Current Balance = 0

Rate of Interest =14.28

Date Opened / Disbursed = 19/10/2006

Date Closed = 02/03/2020

Date of Last Payment = 02/03/2020

Date Reported And Certified = 31/03/2020

I have paid this bank double the amount from the payment given to me by this bank.Even today this bank has updated the wrong thing in my credit report Because of which I am having difficulty in taking a loan Because this bank has put the settlement tag inside the credit report Please remove this tag.

Regard

Vikaa Dehran

Aug 6, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2020

Federal Bank Customer Care's response Hi Nitesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (103405) in the subject line so that our team can assist you.

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I did booked a ticket on 26 sept and i did also cancelled 11 oct but refund of this ticket amount is not reflect into my bank account.
Transaction id - [protected]
refund id - [protected]
Amount - 4670

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I transferred 500rs on 18/10/2020 at 3:14 AM and the party didn't received the money yet but the money has debited from my account but not reflecting in the statement. Tried with the customer care but not helpful and they insisted me to go to the branch, which under the present lockdown condition and being from a hotspot area is risky. The transaction reference number is [protected]

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Aug 7, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Federal Bank Customer Care's response Hi Shamnadh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (102442) in the subject line so that our team can assist you.

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3 other people found this review helpful

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Address: Kodungallur, trissur

Hi
I have done an IMPS transaction around 3pm today evening via fedmobile and still it says queued transactions.but the amount have been debited from my account right away and not credited to the recipient account. it was a very important bank transaction.
When I contacted the customer care they says it's an issue with payment channel and they can't do anything and will take 2 working days to resolve.since the next 2 days being holiday what shall I do to get it resolved.either I need to get back the amount credited to my account.

Aug 8, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2020

Federal Bank Customer Care's response Hi Customer (Hridyarosh),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (101908) in the subject line so that our team can assist you.

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Address: Fedral bank,Nambiyur branch,erode district

Am using Fedmob app for IMPS money transactions, money depited from my account on 15/10/20 but still not process done it's shown queued transaction.

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Address: Thane, Louiswadi

I have a home loan account with federal bank thane, louiswadi branch. They are still charging 8.45% interest currently, while home loan interest rates are reduced by other banks. I tried to reach out to branch over phone, and everytime they say that no one from home loan department is coming office.
I really feel anguished due to their pathetic services, and will never recommend to take any product & servives from this bank.

Details are given below:
Loan account number: [protected]
Name: vikas arya
Bank: federal bank thane, louiswadi branch

Please help if you can.

Regards,
Vikas arya

Aug 10, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Vikas,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100333) in the subject line so that our team can assist you.

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Website: www.redcarpetup.com

I am maroju bhargava chary.
I have used the redcarpet card for payment of 293 on amazon, then upon refund the amount is not reflected in the account even after 1 week. And moreover they adding the intrest of 120 for that amount. Please help me in this issue.
User id : 1914473
Card no: [protected]
Rrn : 75260820275042600113326

Refund amount not credited in my account even after 1 week
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Aug 9, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Maroju,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100337) in the subject line so that our team can assist you.

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One of the worst service ever received in this industry. Service from Co-operative bank is much better than Federal Bank. From Branch to Top level response is Zero. There is no one to escalate customer query.

Federal Bank customer support has been notified about the posted complaint.

Oct 05, 2020

Updated by Jose P unable to get updated a mobile number in bank account. ATM card pin cannot be generated because of that. No response from Back end or Customer Care team.

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Jose,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100134) in the subject line so that our team can assist you.

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Address: Branch Varacha, surat-395006

My name Mahesh Vinubhai Bhimani Today i have go to federal bank, branch varachha surat-395006,
there are ask me that we have get charge Rs. 14+GST on per bundle of Rs. 50/- currency bundle so tell them that nobody bank take this type of charge so those given reply that this is our rules..and moreover those bundle i got from SBI bank.

once i was withdrawal cash from federal bank that time those given me Rs. 50/- currency bundle.

in short bank has make rules as your wish and get charge so we where go for justices.

Oct 7, 2020

Complaint marked as Resolved

Dear sir money counter charge is totally invalid...if federal bank has given RS. 50/- currently bundle to customer that time federal bank given charge to customer...in short money counter charge is not valide...

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2020

Federal Bank Customer Care's response Hi Mahesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100107) in the subject line so that our team can assist you.

Oct 07, 2020

Updated by Mahesh Bhimani Bank work has money counting and now every counting through machine so there not required more manpower...so think those are collected lot of charge through this type of charge...retail business man get small currency like Rs. 10 or 20 or 50.. and those retail businessman deposit 20 bundle of Rs. 50/- so federal bank collect counter charge Rs. 330.40 on deposit money. This type of charge more negative effect on us...dear sir I kindly request to please remove this type of charge

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Mahesh,

We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (100107) in the subject line so that our team can assist you.

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I have transfered money from fedmobile, money debited from my accounted and not received to the target valut. Confirmed with valut that money has not received.

It is not reverted back to my account also.
Amount debited : 27 September, 2020

Kindly do the needfull

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Address: Fathimas, Karukone (p.o) , Anchal, Kollam, Kerala

I had done a imps transaction using fed mobile . Even though money is debited from my account the transaction is said to be queued even after hours of waiting.

Also there is no option to cancel the transaction within the app.

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Oct 22, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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I attempt an imps transaction amount debited but not credited to beneficiary

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Federal Bank customer support has been notified about the posted complaint.

Oct 02, 2020

Updated by pratheesh ps Not resolved

Oct 02, 2020

Updated by pratheesh ps Pls help

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A

Adarsh rocky

Oct 7, 2020

Is it resolved?

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I have made a transaction and it’s status is awaiting response since 1day, so please transfer the amount to the receiver account or send back to my account.

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Adarsh rocky

Oct 7, 2020

still not resolved

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SIR, I have an sb acc at Bharanangam branch Ac.No. [protected].I am not receiving sms alerts occationally but I am paying for the facility.Please do the needful. THANKACHAN MATHEW.

Federal Bank Complaints & Reviews

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