Submit a Complaint
Claimed

FedEx Complaints & Reviews

www.fedex.com/in
2.2
Updated: Oct 6, 2025
Complaints 1464
Resolved
631
Unresolved
833
Good! FedEx values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that FedEx step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to FedEx

Having problems with FedEx?

File a complaint and get it resolved by FedEx customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
FedEx

FedEx reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ronabb
Mar 24, 2022
Report
Copy

Address: 164 Schaefer trail road, Linn creek, MO 65052

I received a package with about $500.00 of gun gear. They left it on the ground by my garage door rather than walking up the steps to my front door and sitting it on a chair or putting it in the door. We did not know it was out there as they never knock or honk or anything to let us know. The dogs got out and devoured the packaged. I managed to find all but the attachment for my holster. This is a 125.00 holster that I cannot use now as the attachment is something I cannot find around the house? How do I get reimbursed for this product?
FedEx customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Holly Goudy Hall
    Mar 23, 2022
    Report
    Copy

    Address: 6623 Green Glen Dr.

    Good morning. I received a delivery from FedEx Ground on Saturday, March 19th around 11:30. I had ordered a pool from Sams Club. The driver threw the boxes out of his truck to the ground then drug them to my driveway. He never once come to our door or used a dolly to bring the boxes to my porch. He left the boxes in my driveway and when we went to look at them, the boxes were ripped open from him dragging them and throwing them around. I have pictures of the boxes. I don't appreciate my items being treated like that, especially how much things cost now days. I will be letting Sams Club know how the drivers treat their products when being delivered.
    Thanks,
    Holly Hall
    +3 photos
    FedEx customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sourcing123
      Mar 23, 2022
      Report
      Copy

      Dear FedEx Team,

      Very Regreat to inform that since last 10 Days our shipment is not yet cleared from custom clearance.

      Please update Status of below shipment on priority else we will file complaint for the same.

      Tracking NO:[protected]

      Shipment Ship Date:- 05/03/2022

      Still shipment not Received at our end.
      FedEx customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shawna Lundberg
        Mar 23, 2022
        Report
        Copy

        I paid for the shipping online and requested pickup. My printer was out of service, the FedEx driver brought me a label and showed fill it in with the information from my email. Then I received a bill for almost $200, called billing and spoke with the rudest person in the world. At that point I requested a call from her supervisor, never heard anything or received anything further. Now in collections and extremely unhappy with this situation.
        FedEx customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          svr.mic
          Mar 22, 2022
          Report
          Copy

          To date customs clearance is pending for AWB [protected]. It has been more than 3 months it arrived into the country. Hope FedEx is aware of this delay of its international priority service.
          FedEx customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            svr.mic
            Mar 22, 2022
            Report
            Copy

            Pending at customs Bangalore since Dec, 2021 ( that is more than 3 months).
            Can't understand the type of service, FedEx is proforma international prority service in India.
            FedEx customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              Erasers India
              Mar 22, 2022
              Report
              Copy

              Address: kolkata

              I ordered an international parcel via Fedex which was supposed to be delivered on 8th march 2022, yes it's an overpriced international priority shipment. it's 22nd march today and yet they haven't delivered my order yet. Every single step of theirs is a delay( which isn't even legit). once theyd say they lost my package, then said customs held for unknown reasons and then the Fake escalation. They've even denied a compensation that is a part of the policy giving illegitimate excuses. I sincerely believe these people take 0 responsibility and someone should be held liable for all these mishandling.
              +1 photos
              FedEx customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rohit_Pradeep
                Mar 22, 2022
                Report
                Copy

                I shipped out a package on Jan 24th from California which was scheduled to be delivered on Jan 31st.

                The package was held at customs asking for a detailed description and commercial invoice of the goods on Jan 30th itself. The FedEx customer service said that all the required documents have been submitted and a release is awaited from the customs and the agent assigned to the package will contact me soon.

                Upon checking every alternative day they had mentioned customs rejected my package which contains pair of clothes for 6 months baby around Feb 21st.

                Even I had requested to ship it back. But no update till today ( Mar 21st).

                What kind of service FexEx is providing to their customers?
                FedEx customer support has been notified about the posted complaint.
                Mar 23, 2022
                Updated by Rohit_Pradeep                 Tracking details:[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mitzvah
                  from Noida, Uttar Pradesh
                  Mar 21, 2022
                  Report
                  Copy

                  Address: Noida

                  I want to file a claim for my domestic shipment made on 29 December 2020. The tracking id[protected] we were provided with, is generating no results. We have called the customer care executives multiple times but they were also unable to fetch any details. The shipment was made to Jubiliant Foodworks, Surat from Mitzvah Engg. Inc. worth Rs. 13, 631 for 1 Air Curtain net weight 22 kgs. As per our knowledge it's been more than an year the product was out for delivery but did not reach its destination, hence it must be lost.
                  +1 photos
                  FedEx customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    maso
                    from Diphu, Assam
                    Mar 20, 2022
                    Report
                    Copy

                    Address: Delhi

                    It is almost 2 months since I sent my cargo from Philippines. I was notified that I will receive it within 1-2 weeks but it is going to be 2 months. The customer service is horrible and do not reply to any queries.

                    AWB[protected]
                    AWB[protected]
                    I have filled a complaint but it is of no use the fedex courier service is not responding and my cargo is still stuck in Delhi.
                    FedEx customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      bessel
                      Mar 19, 2022
                      Report
                      Copy

                      Hello,
                      My name is bessel. I had a shipment sent from abroad that had been seized by the bangalore airport customs. It was sent through fedx and its AWB NO is[protected].
                      It was sent on september 3rd 2020 and reached n september 7th. I paid the tax amount and its been till now. I still havent received the package. One Mr. Shiva V was dealing with my case from the fedex part but he's not responding or supportive.I please request you to look into the matter and find me a solution.
                      FedEx customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hct1201
                        Mar 19, 2022
                        Report
                        Copy

                        Address: 247 Terrell Rd
                        Website: Fedex

                        My fedex packages from yesterday say delivered but they were not received. Tracking numbers:
                        Online FedEx Tracking -[protected]
                        [protected]
                        FedEx customer support has been notified about the posted complaint.
                        View replies
                        This isn't the first time I've had this happen with fedex
                        Reply
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shannell
                          Mar 18, 2022
                          Report
                          Copy

                          Good afternoon I'm sending a email in Hope that you can stop your drivers from going across my yard. We have sent in a complaint before and someone called saying they could replace the grass etc... that is not necessary. I want your drives to respect my yard and not be lazy and back the dang truck up! I understand they are going to my neighbor house but cutting across the yard is not the way. I use FedEx alot and if it can't be fixed I'll find another way to gave my product sent to my home.
                          FedEx customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Susanna Badii
                            Mar 18, 2022
                            Report
                            Copy

                            Website: FedEx

                            After about 10 days on Australia custom clearance (after I contacted the customer service) I received an email saying that the package my mom sent me has been sent back to the sender without giving me any reasons. I haven’t been contacted from anyone regarding the things in the package before they sent it back and now they say it’s to late as it’s already on the way back to Italy. This is not a professional way to do things. All those days at the custom clearance neither me or my mom haven’t been contacted or informed somehow on what was happening. I still don’t know what was the problem and why it is being sent back. Not happy at all with FedEx
                            FedEx customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yaarna Exclusive
                              Mar 18, 2022
                              Report
                              Copy

                              Address: 134, Sri Sai nilaya, 302, 4th main, Gaurav Nagar, 7th phase j.p.nagar

                              AWB[protected]

                              My shipment is stuck with fedex bangalore, India facility with no response from clearance team or support team. No one from [protected]@mail.fedex.com or other email id's is responding to any mails.
                              Kindly advice next step. Stuck with our consignment for more than 2 months now
                              FedEx customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Akashak09
                                from Guntur, Andhra Pradesh
                                Mar 17, 2022
                                Report
                                Copy

                                Address: Guntur

                                I have sent from India to Australia but thae Australian department restricted prohibited items but the fedex department mailed that things return to India but there is no response yet it's been 2months
                                [protected] this is tracking number
                                FedEx customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  povsm
                                  Mar 17, 2022
                                  Report
                                  Copy

                                  The AWB NUMBER for a package my the USA IS[protected].
                                  I paid customs duty on 11th March and sent them all bank reference number, screen shot of payment made and bank message that money has been credited to fedex .The amount was rs 2200.

                                  They still claim.they didn't get money and I keep chasing them but their standard answer is they have not received it.

                                  my bank says it was credited on 11th.

                                  there is zero support from the FedEx team to try and resolve the issue.
                                  FedEx customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    uxb20
                                    Mar 17, 2022
                                    Report
                                    Copy

                                    My package has been stuck at Bangalore for well over 25 days now, It landed in Bangalore on 25th February 2022, but still it shows in clearance status.

                                    All they say is the complainant has been escalated but when I call the next time they say the same.

                                    AWB no is :[protected]
                                    Even after providing all the necessary documents FedEx is taking too much time. This is delaying lot of work at our end. Who will pay for the losses occurred due to these avoidable delays?
                                    FedEx customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kratika04
                                      from Indore, Madhya Pradesh
                                      Mar 16, 2022
                                      Report
                                      Copy

                                      Address: Delhi
                                      Website: www.fedex.com/en-in/customer-support.html#

                                      I have not received my parcel from Fedex since Dec 2021 & detail is AWB[protected] KRATIKA SHARMA

                                      I would like to file a complaint since there are not responding to emails & giving no response at all
                                      FedEx customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gtmathur
                                        from New Delhi, Delhi
                                        Mar 15, 2022
                                        Report
                                        Copy

                                        I bought a statue( PVC) on Etsy for 10500 INR for personal use. It was being shipped from Turkey. I did the KYC as required by Fedex. However at the time of delivery I was charged RS 6000 as duty . I have raised the issue with the customer care at FedEx on February 22nd ..I have not received the refund of the duty wrongly charged nor a response as to the reason I was charged this kind of duty.
                                        FedEx customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          DTDC Courier & Cargo
                                          1
                                          (11673)
                                          Aramex Couriers
                                          1
                                          (940)
                                          Trackon Couriers
                                          1
                                          (3293)