FedEx Complaints & Reviews

My 2 packages were sent on 11th February 2022 from Melbourne to Hyderabad, for some reason they got separated while delivering. One came to Banglore for Clearance on 15th Feb itself while other was in NSW for 3 weeks.
After contant calling and emails i send to FedEx can't even count now I got zero replies (or got reply I'm out of office try emailing the tracking department)
Finally I don't know how second box came to Banglore...

Hi,

Shipment sent to me from US is stuck in Customs Clearance since 7th March. I am not getting proper response from customer support. Tracking says a specialized form/statement is required for clearance from recipient fedex.

Shipment details -- eight nine eight three three eight two zero eight eight six seven...

This is regarding Awb[[protected].
It has been waiting from Feb 9 and no prompt response with FedEx team. Kindly advise and do needful

Kindly open this ticket until delivered. It is still stuck on FedEx Bangalore team from 2 days

https://www.fedex.com/en-in/home.html...

We have a major problem with the Tracy, CA FedEx hub not delivering to our location with an erroneous excuse of "security exception" I do not know if your drivers use GPS but look up the address: 11530 West Eight Mile Rd, Stockton, CA 95219 you will see upon Satellite view there is NO government buildings or anything that would be a so-called "security issue" we live at a Marina that is surrounded by agricultural land....

I did not received my shipment even after 15 days of KYC submission. There is no followup calls and emails from Fedex. I called them several times they only say that we will arrange a callback....

This is regarding AWB:[protected], I have shipped laptop from USA, it has been 12 days and it is stuck at customs now. I have been asked to pay 90% customs duty and I agreed but no response yet on when laptop will be released. I am not sure why is it so difficult to send laptop to India. And FedEx knowing this willl happen they don't even metion a thing before shipping....

This is regarding the shipment with AWB[protected] and has been in customs delay for about 3weeks.

It has been cleared by customs on 3/3/22 and is 'ready for collection' OOC as stated by Bangalore Customs DC via email to me .

FedEx hasn't contacted me once during the clearance process and I had to reach out to the customs officers myself.

FedEx executive do not where the package is located,...

This is regarding the shipment with AWB[protected] containing orthopedic raw materials and has been in customs delay for about 3weeks.

It has been cleared by customs on 3/3/22 and is 'ready for collection' OOC as stated by Bangalore Customs DC via email to me .

The package is required for a medical emergency and has hospitals waiting for the product for the past 2 weeks.

FedEx executive do...

This is in link to the other complaint i made- https://www.consumercomplaints.in/fedex-package-not-delivered-for-over-a-month-n...⇄
i still did not receive the package, it is in the destination location but not yet delivered to the mentioned address. The Customs duty and tax charge was estimated for 145276 INR which is absurd, when we contacted them fedex said they already paid amount to customs and we have to pay fedex and...

My courier not yet delivered even after reaching my residing city 1 Week before. It was delayed for 10 days as per the scheduled delivery and the courier reached Hyderabad 1 week before but still didn't receive. And, my work was getting delayed because of that. Even after multiple follow ups also there was no proper response from the delivery team...

When i track[protected] on your site it's stuck so can you let me know when it will reach me. It is sent to me for my business purpose and attach is the screen shot for you reference.

Kindly request you to email me on manali.[protected]@corteva.com with the response at the earliest as the the token is stuck from 32days....

I got the below email from Fed Ex and shared all the documents as requested.
Also, sent Merit Letter what they requested.

Brief about the shipment: I work for a company in Switzerland and my company shipped my laptop, Laptop bag, charger, head phones to India. the same I have written a letter and sent. No update yet and no response from fedEx team.

Below from Fed Ex team:

If value proof...

My shipment is at bangalore and it states only delay beyond our control, it is unsure where it is. I tried to reach fedex team, everyone gives me a different answer, i have been given a mail id to contact, but i get only out of office replies, this is making so worried....

This was regarding the parcel ( a birthday present) which i sent via Fedex on 16 feb 2022, tracking no[protected] from australia to india.
The parcel was sent on 16th feb 2022 and it reached customs in delhi on 19feb 2022. After waiting two days i called fed ex india, and one of your customer service representative told me it was hold for custom clearance.
Two days silent and again i followed up to your customer service...

I sent a package to India to my sister-in-law on February 12, 2022. Due to her higher availability at her work, I sent the papers to her work address. The KYC department reached out and asked for KYC paperwork. I had since requested FedEx US to update receiver information to her personal name. My sister in law has submitted requested documents like Aadhar Card, NOC from her work and letter explaining personal use. It has been almost a month,...

I have 2 packages from US to India.
They have asked for few documents and I have provided all the documents. It’s been 2 months now, every day my day starts with calling fed ex customer support, asking for update on package delivery. there is no response to any emails and whenever I contact customer support they give different update.crazy reason like, pending for screening, shortage of custom staff, really pathetic service of FedEx…...

This complaint is with regard to AWB[protected]. Requested for the return.
Bangalore facility kept it on 17th February 2022 and gave a grievance number C[protected] stating that it will be returned in 3/4 days t is 3 weeks now and still my shipment is not yet returned to me. Please help to return my shipment held in local facility....

Dear FedEx,

My package[protected] was supposed to be deliver, first on Tuesday 2/2/22, then it was rescheduled to 2/3/22 between 8:30am-2:30pm. Then it was further delayed to 3/2/22 before 8 pm. Now it has, again, been delayed to 3/4/22 before 8 pm.

I just talked to your customer support. He told me I could get it tonight before 8pm or likely Mon, 3/7/22.

As you know, this package requires...

One of the WORST services from FedEx India. The package was sent from the US to India (Pune, Ravet 412101).
It took 2 months to get the package details and finally when the package reached Pune (Hinjewadi) as per the tracking details. The delivery person purposely entering incorrect status on the tracking page, I'm at home and did not received call and he is entering the tracking status as "Customer not available, Business closed"....

Dear All,

My name is Siti Hazwani from Colas Rail Asia Sdn Bhd based in Malaysia. We have recently shipped a laptop to one of our employee whom is currently working remotely from India.

The said laptop was shipped (shipment number available in subject) on 3rd February 2022 from Malaysia to India, however till today the laptop is still with FedEx India pending for custom clearance. We have submitted all the...