FedEx Complaints & Reviews

My International Priority Package AWB No.[protected], was shipped on 15th of Feb 2022 and was to supposed to reach by 20th of Feb 2022, I paid a premium to this service hoping, I will get this package delivered as early as possible, but it has been stuck at the bangalore customs for the past 6 days, and there has been no update as to what is the issue, I have already submitted my KYC and other documents, it is an important package that...

The worst service ever i am having with fedex. I am shipper and i have sent parcel for my family in india and it contains clothes for my new born nephew and for my mom dad. and Indian custom fedex team made changes in my parcel "actual" details. They changed the weight and declared clothes into MACHINE. And asking for 12, 647rs from my parents. My parcel tracking no. is[protected]

These guys are Harassing me mentally br...

Please find below mail from FedEx, which was date on 20th Dec 2021, still we have not received the consignment. We have sent mails to ('kycdocs'; '[protected]@mail.fedex.com'; 'ANAND KUMAR BH'; 'India'; 'pavan.[protected]@fedex.com'; 'arun.[protected]@fedex.com'; '[protected]@fedex.com'; '[protected]@cogenteservices.in'), regarding this, but I have not got proper reply. It is more than two months we are trying to contact FedEx, but we couldn't reach them through...

I have already posted a complaint in this regard. I wanted to add that they are taking much delay in replying to mails. And there is no proper customer services. Now when I call the customer service they are not passing me to the executive to whom I can talk about my issues....

Hi, its 5:36 pm lodging this complaint 22/02/2022 in 6/164 Smith Street, Larrakeyah Darwin, NT. I saw the driver leaving the note in my mailbox. He did not bother to come upstairs and knock the door and leave the parcel. What kind of service is this? This is how you work? I have been waiting for whole day just for the parcel. Why do hire lazy drivers? Nil support from the customer service too. I hope you guys would take your customer seriously...

Respected Sir / Madam,

With due respect.

I would like to lodge a Complaint regarding the non-delivery of my parcel sent through your prestigious company M/s.FedEx Corporation Limited from France to Pondicherry.

As a long -term admirer of the impressive work being done by the team of M/s.FedEx Corporation Limited.

But now I am very much disappointed with your company’s response...

I was supposed to receive a parcel from canada which was sent on Jan 14th 2022 and received an email from Ashini Mathew on Jan 26th regarding more documentation.

From FedEx team Ashwini Mathew (Clearance Support Admin) FedEx Express Middle East, Indian Subcontinent and Africa (MEISA) who is the one alert the invoice is not clear and need to submit further documents through email.

* KYC
* write up for contents...

My package sent from Chennai to US had been stuck at Bangalore for 2 weeks. Original delivery date was Feb 10th, and is still stuck in Bangalore with "Scheduled delivery: Pending"

Contacted Feb FedEx India customer care on Feb 11th and did not get any clear answer on why the package is stuck. Sent them couple of follow up emails, and received the below update on Feb 21.

Latest update form customer care:
Please...

Parcel with tracking number[protected] is not being delivered. Kindly check...

AWB NO: [protected]
Shipping date: 8th September 2021
Arriving from: HUAIAN, CHINA to BANGALORE
BOE filed on: 16th September 2021

Due to an error, there was a difference in the value declaration by the shipper and the actual amount paid against the invoice.

Subsequently, the shipper has provided the accurate final invoice and an updated value declaration. The documents were submitted...

This is regarding Awb[protected].
It has been waiting from Feb 9 and no prompt response with FedEx team. Kindly advise and do needful

https://www.fedex.com/en-in/home.html...

It has been a Month since the shipment arrived from Switzerland.It was a really urgent one.The Fedex asked us to submit a lot of details and papers, which we did and now there is no reply when i call the number they are not even connecting me to the customer care cell.Tracking Number is[protected]....

Respected sir/madam,
I have an order with scheduled delivery on 15th February 2022 from india to malaysia. My tracking number :[protected] as given above but my parcel has been sending to China instead of Malaysia. So kindly take necessary steps to do the needful as early as possible. Thank you for your kind understanding in this regard....

**reposting with AWB number**

AWB[protected]

I had an international shipment transferred, it was two of my big bags with my personal clothes in it. They are all old clothes of mine but at the time of shipping my American friends put in the original value of the clothes as they did not know Indian custom rules and it was our first time. I was not able to attend this as i was busy attending my fathers health...

I had an international shipment transferred, it was two of my big bags with my personal clothes in it. They are all old clothes of mine but at the time of shipping my American friends put in the original value of the clothes as they did not know Indian custom rules and it was our first time. I was not able to attend this as i was busy attending my fathers health condition.

Fedex is asking me high duty amounts to be paid now,...

Dear Team,
My parcel is at your facility since 22nd dec 2021, which is just 10kms away from the delivery address.
SHIPMENT DETAILS[protected]
IN TRANSIT SINCE Wednesday, December 22, 2021 At FedEx destination facility RANOLI, GJ
Can i have the reason for non delivery since such a long time??????????

pooja
[protected]...

This is regarding Awb[protected].
It has been waiting from Feb 9 and no prompt response with FedEx team. Kindly advise and do needful

https://www.fedex.com/en-in/home.html...

I have been following Fedex-Bangalore Team since 18th Jan 2021 - for clearance of my package with awb[protected] I have provided all the required documents but I do not any response from even Clearance Support Admin - incapable to respond to email or phone calls.
Finally yesterday Fedex team come-up another email chain for 1 more set of document and went into hibernation with no update on my package clearance....

Hi, I shipped a package from usa to Hyderabad, it was supposed to be delivered on 5th feb2021 . It’s still not delivered. I called FedEx multiple times in usa, all I get a standard reply saying it’s awaiting clearance, no one lets me know when it would get cleared. Online status says missing commercial invoice. I had submitted the invoice at [protected]@fedex.COM and despite of that the status still says pending . Airway bill[protected]...

I was to receive my shipment awb #[protected] by today. However, the status is stuck to clearance delay. Please help me with the shipment. I’ve already submitted my kyc documents in advance. I’ve written a mail but haven’t got any response. I’m not able to get in touch with customer care also. I had another shipment arriving at the same time #[protected] and it got release from customs. However, there’s no update on the other...