FedEx Complaints & Reviews

No replies or response from your customer service personnel shalini.[protected]@fedex.com and [protected]@fedex.com. The moment they were confronted with the fact that they goofed up on the pin codes both of them stopped responding to emails. A consignment sent before Christmas last year from USA meant for delivery to Chennai has been sent to Calcutta by your people and now there is no response from your customer service personnel. Am surprised FedEx...

Already mailed the following communication to fedex on [protected]@fedex.com but received no reply. Lodging a complaint here and hoping for a prompt resolution

This is in reference to invoice DEL-C-693335. I'm writing to you to reverse the unfounded charges that I was made to pay at the time of delivery as well as compensate me for the delay in delivery.

I received my import item (AWB[protected] on 29th january...

I am writing out of concern and pain, I don't know how many more days it is going to take. Initial date provided was 31st Jan on FedEx tracking. package was shipped using 'FedEx International Priority' from US to India and paid almost 335$ to get it the quickest way possible.
Now I feel there is nothing called international priority, as no matter how quickly it is shipped, it is not reaching you quick.

Hard thing to...

My shipment arrived on 29th Jan. I have provided all the required documents one after another. However FedEx Bengaluru team doesn't respond and I don't have any update.

Extremely frustrating...

We have been notified by FedEx as we have a single consignment from the United Kingdom that arrived at Bangalore FedEx under airwaybill no:[protected] and arrived at Bangalore on December 8 2021. Later we have submitted KYC and all documents as asked by FedEx. By our management. After a prolonged conversation by mail with FedEx Bangalore Agent is Ashitosh Nayak and through toll-free number from the booking date almost 2 months have been...

Used Laptop was couriered from USA to India on January 5 2022. Stil now it is not dispatched and no one is picking our call.
Laptop was purchased in India and in don't see any reason why it is not cleared in custom.

I didn't expect this kind of service in fed ex. They could have informed us about custom clearance issue on the day of sending courier....

Around roughly 340pm est i was in a car comming onto rt 35w towards dayton at exit 53. We about ran off the road by a FedEx semi with the license plate P748521... when we sped up he did to and Noone was in the left lane. We Were forced onto the shoulder onto snow and ice....

AWB[protected] is stuck in customs since 22 Oct, 21.

Didn't receive any communication from Fedex on reason for delay.

KYC documents are already shared.

Following up repeatedly on customer support number but not receiving any satisfactory resolution.

Have been simply told to visit customs directly.

Items contain imitation jewellery which are prone to getting tarnished....

My shipment supposed to reach me by 24th January but it was struck with customs clearance in Bangalore.

My Shipment contains Visa documents. I have visa interview next week.

I have raised multiple complaints but nobody is responding. Please help me to get my shipment as early as possible.

Tracking ID#[protected]...

I have imported package from china through fedex, with tracking id[protected]

tracking shows that the 3 pcs of packages have reached delhi and under customs clearance since 27th january 2022.

Till today, trackin shows this :-
clearance delay - import
goods are subject to regulatory review.

We are not contacted by fedex at all for want of any documents.

I have uploaded...

AWB:[protected] from US to India is not delivered yet ( cleared from customs on 25th Jan) and no there is no update on estimated delivery date ( keep on changing everyday)....

Hi, the above mentioned parcel from the US is not delivered even after 5 months. Its at Bangalore customs and all documents have been submitted....

My shipment which should reach last weeky(JAN 25th) is still not reached and with Delhi customs. The initial status was Commercial Invoice missing but the shipper sent the commercial invoice which might have missed during the transport. I sent the copy of the commercial invoice on FEB 1th itself but the FedEx team has not sent the invoice to the Customs team till now which I am shocked. The customer care team is so rude and they don't even...

Hi, My parcel with FedEX AWB No[protected] is pending for custom clearance since Jan 29, 2022. The KYC and all the required information regarding the parcel is already submitted. I have called customer care multiple times but they dont give any proper answer.

I have relied on FedEX for their services but they are so poor here in India. Please guide me on the status of my parcel...

Tracking ID[protected]
The above shipment was not received by me and none of the information was received from your end regarding the status. I have been continuously calling for the status of delivery and no inforfation was received from your side. I have been left only option to appeal to consumer court. So please confirm me the delivery status which have been shipped on 12 th november of 2021. All the required documents were submitted...

AWB[protected]International Priority Delivery)
I have been waiting for the response of FedEx since December 16th 2021, when the parcel arrived at Bangalore customs. No body at their customs clearance office bother to reply to my mails or answer phone calls. Only their customer care service provides repeated standard line " will get back to you with 24h", but all in vain. Most pathteic customercare, when unable to answer properly,...

I sent a package which contains Shoes, shoe cleaner oils and mechanical watch from USA to India on Jan 4th 2022.

First of all i am totally unhappy with the person who came to deliver my package to my family in Hyderabad house. He is so so so rude. He said "I am getting just Rs.25/- for this delivery & i don't have time to answer questions and i can't wait. Finally he left without answering the questions. He took away back my...

I have had a consistent problem with FedEx drivers leaving packages in my yard or driveway. I made a complaint on 01/27/2022. Then when I received another delivery on 02/02/2022 the driver wrote “I do not leave pkgs in the yard. I placed it gently on the wall. I do not take incorrect complaints lightly” on the box....

A shipment of a replacement debit card was mailed to me to be delivered on Wednesday Feb 2. This was then delayed and expected to arive on Thursday. The delivery driver then stated that our business was closed or customer was unavailable. At 12:43 pm. We were not only home, but we were outdoors by the road and saw no fedex delivery driver. So I called customer service and was told that snow was not plowed. That is a false statement. ROADS...

My non-commercial documents sent to family was delivered to Indore on Feb 3rd 2022 instead of Jan 28th 2022. The delivery person asked for 1200 Re to handover the package sent from USA otherwise threaten to take it back. No reason for the charges were provided or receipt. Is the charge legitimate or scam by Fedex delivery person???...