FedEx Complaints & Reviews

Tracking :[protected]
since 24 hrs i called many times but no one helping me regards.so unprofesional courier.
Please clear my package.i submitted doccuments on
[protected]@corp.ds.fedex.com

Please help...

1) ref:[protected], shipment was supposed to be delivered by 22nd march, it is now 28th march, 8 days and now they have changed the invoice value and increased it without any justification ?

Putting fines, BOE CHARGE, DUTY advancement ??

No positive reverts by anyone including the india team till date.

2) It took me 8 calls to reach out to an arrogant customer care executive who had no sense...

It has has been 4 weeks since i ordered an "express shipment" through fedex. I paid $25 extra for that. And there is no news. Everyday I call them and all I get in response is that I'll get a call back and I'm assured that they will escalate my problem. How many time do you need to escalate a problem before you actually solve it?!?...

Driver rang and left the packages outside: he did not wait for me to ring him in so he could leave packages inside the building. Luckily, a neighbour saw him and brought me the packages.
All FedEx drivers ring and we ask who it is before we let them in. This one did not. Not cool as I live in a neighborhood where packages easily « disappear »…
My tracking was[protected].
Please make sure we keep using FedEx...

Text messages provided incorrect information about delivery. Waited all day. Canceled plans. No package. Customer service rep gave me incorrect information as well and was completely disinterested. Said package coming Tuesday by 9 am. Gave confirmation #C61721201. Then this morning I got text that delivery would be today, Sunday. I have church.
4 calls and 40 minutes brought no help. Online the same. Virtual assistant also useless....

I had a problem with a fedex package and I really didn't want to call the 1 800 number.. Not quite in a mood to talk to somebody, So I thought I'd try here 1st. My package tracking number #[protected] said in the delivery notes that it was delivered to my front door last Saturday March 19th. Well, it was not delivered...never received . We live upstairs--only unit upstairs, nothing was there., and we were home.I am hoping you can...

AWB no.[protected].

Got despatched from China in the month of January 2022, still not delivered at Cochin.

Issue - Says KYC nit submitted

Actual - Submitted several times, got an email from FedEx, saying the team is working, but not yet delivered. Tracking shows, it is in Bangalore. Don't respond to calls, worst customer service.

Feeling - Worst experience in my entire life. It...

Hi,
FEDEX AWB[protected]
I want to raise the issue faced during this shipment. The item is NOT delivered yet
1. Communication not prompt for clearance requirement. I had to follow up everything. Intentional delaying so that they can charge storage charges.
2. Now shipment cleared from customs but filed under totally unrelated and wrong HS CODE 9804 with IGST 28% instead of correct HS 8542 with IGST of 18%,...

I am not pleased with the way Fedex operates they sent me an invoice of 12.25 euro which I made to AIB electronically on the 4th of February but I have been receiving letters telling me that they did not receive the money and I checked with my bank and a payment was made to this AIB Iban [protected]. I tried emailing them the screenshot of the payment but they seem to have no reply email address which makes it difficult to give them the...

My Shipment from US which was recieved in 1st Week of Dec, 2021 is still lying in Fedex Bangalore Clearance office
There is no Proper response
I had Called to their Customer care, I went in person to their office
They dont allow us inside their office even after going in person
They sent me stating it will be Cleared in 24 hours time
Its almost 10 days now
Absolutely annoying, No Helping Tendency,...

Sir/maam
Your services are not responding my calls and email. My cousin sended a courier package from florida usa at feb 15 tracking ud[protected], they are said that time the courier will delivered feb 23rd. Now march 25 not delivered my courier. I called so many times to customer care but they are not responds. They are paid extra charges for the shipping charges. Your service are not updated my courier details. We are lost so...

Good day, I am extremely disappointed with your services. This is the second time that I have used FeDEX services and this is the second time that my parcel has been delayed. The first time my parcel arrived over a month later. Surely this is the last time ever ship with FedEx....

[protected]

Hello!! Can it be possible if you help me sending before my package??? The bday of my girl is on March 27. And is her gift. It would be wonderful if it arrives before.

Thanks for your helppppp...

My courier not delivered. Fedex customer services are not responding. I have sended so many mails but not responds. Delivered date February 25, but jow march 24. No responds please take any action. I need to know about my courier updation.
Tracking id :[protected]...

I have had four orders in two days delivered. Only one package was delivered to my house. The first order was from Wal-Mart.com with a description of my house in the delivery instructions. That was on Monday. The driver left it at a house that was entirely different from mine and submitted a photo of the house. A white house with wood siding and no porch. My house is green vinyl siding with a screened front porch. Her name is Lydia. The second...

I received a package with about $500.00 of gun gear. They left it on the ground by my garage door rather than walking up the steps to my front door and sitting it on a chair or putting it in the door. We did not know it was out there as they never knock or honk or anything to let us know. The dogs got out and devoured the packaged. I managed to find all but the attachment for my holster. This is a 125.00 holster that I cannot use now as the...

Good morning. I received a delivery from FedEx Ground on Saturday, March 19th around 11:30. I had ordered a pool from Sams Club. The driver threw the boxes out of his truck to the ground then drug them to my driveway. He never once come to our door or used a dolly to bring the boxes to my porch. He left the boxes in my driveway and when we went to look at them, the boxes were ripped open from him dragging them and throwing them around. I...

Dear FedEx Team,

Very Regreat to inform that since last 10 Days our shipment is not yet cleared from custom clearance.

Please update Status of below shipment on priority else we will file complaint for the same.

Tracking NO:[protected]

Shipment Ship Date:- 05/03/2022

Still shipment not Received at our end....

I paid for the shipping online and requested pickup. My printer was out of service, the FedEx driver brought me a label and showed fill it in with the information from my email. Then I received a bill for almost $200, called billing and spoke with the rudest person in the world. At that point I requested a call from her supervisor, never heard anything or received anything further. Now in collections and extremely unhappy with this situation....

To date customs clearance is pending for AWB [protected]. It has been more than 3 months it arrived into the country. Hope FedEx is aware of this delay of its international priority service....