FedEx Complaints & Reviews

Dear FedEx,

This is in reference to Invoice #: DEL-C-722964 AWB No:[protected].

I surprised to see the Warehouse charge of ₹450 + ₹81 IGST. I didn't ask FedEx to store my shipment in their warehouse. There is no delay in updating kyc from our end. Even, I called FedEx multiple times, to deliver the package ASAP.

I also see an additional section for Fines of ₹1000. I didn't make any request...

Sir, I am Dr.ILAMATHI, oday 09/05/2022 I received a letter from FedEx Express TSCS, ECT Terminal, kempegowda international Airport, bill, devanhali, Bengaluru, letter dated 30/04/2022 regarding that I have not furnished the required documents for the shipment Awn No.[protected].
I do not know what is the consignment, who has sent, from where and this is the 1st time I am receiving a letter, no any previous communication.kindly clarify...

My shipment with tracking number[protected] has been stuck at Customs since Saturday, April 30, 2022. I have inquired multiple times with Customer Support and have emailed them thrice asking if there was any lapse in documentation from my side but there has been no satisfactory follow up and as of May 6, 2022, the package is still waiting at Customs. I even tried to reach them over phone but got no response.

I have attached...

My package tracking no.:[protected].
FedEx in India called me asked me to submit my KYC forms, etc for customs clearance and I submitted as per their request.
Now ( by email) they are said INVOICE with package is lost( said that it is human error and some how they lost invoice). As I am recipient of the package I won't have any invoice. I also asked the sender about the INVOICE and got reply that it is not possible for invoice...

I did not receive my package and fedex tracking sight stop tracking it (working) ?? contacting customer service system read delivered (GPS). I got screwed dy fedex and same thing is happing again on my recent order. I have cameras then and I have cameras now fedex has NOT shown up. This company's employees are corrupt these are high end Firearm parts that are now in the possession of thieves that work for fedex. Customer service was closed...

Firstly I sent my used work laptop back to India via Express delivery from Canada, which was scheduled to be delivered on MAY 2nd 2022
On May 1st - I received an update that delivery is pending due to Custom clearance

I updated my KYC documents, also gave authorization to charge my Fedex account for custom fees. I even authorized to pay by receipient also

Spoke Custom clearance brokers in canada and they...

UPDATE -

Ten days after KYC submission FEDEX is claiming that customer refused delivery. This is a TOTAL FRAUD. Customer has not even been contacted once over phone! How can FEDEX do this????

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This package, a gift, was booked with Fedex at an international location on 07 April. After unexplained delays it reached India on 20 April. Customer Service rang repeatedly reg. KYC. There were some...

For my Shipment it was asked to submit KYC details but when tried to submit the details its asking for OTP sent to email id but i have not received any mail about OTP.
Can someone help me with this?...

I have sent my parcel for more than 30 days now. I have submitted the documents mote than 15 times that's not even over exaggeration. I have emailed, called but no responses from their side. I have sent letters explaining everything but there is no update. They keep on asking me the same letters but won't tell me the exact thing to submit.
Please help me with this shipment.
Get that damn customs to clear it.
Name :- Neel...

A FedEx package has been shipped from Texas, USA to my address in Hyderabad, India on the 21-Apr-2022. Tracking number says it is currently in Bangalore, India where it is delayed at the customs. It is 03-May-2022 today and I haven't received the package yet. Please let me know if I need to fill some paperwork to get the clearance. Thank you....

The AWB is in customs since 15th Apr, all the required documents submitted,

Resubmitted again on 26th Apr, as per customer support to Sumanth by email.

We dont get direct contact of him, he does not respond on email. So we are stuck with Fedex....

I am able to see in the tracking page as the shipment is in transit from last friday(29th April 2022) but it looks like there is no update after that. I tried to get an update from the Customer Care but they informed me that Custom clearance is still pending. This process is going on for the last 17 days I have been continuously monitoring the status and given all the required documents as and when asked. From the 15th of April 2022, I am...

AWB[protected]

This package, a gift, was booked with Fedex at an international location on 07 April. After unexplained delays it reached India on 20 April. Customer Service rang repeatedly reg. KYC. There were some communication gaps (ringing the gift's sender several times a day after being repeatedly reminded to ring recipient as only their KYC is accepted).

Clearance happened on the 26th. Since one week...

Hello Sir,
My parcel is stuck at the customs. The tracking status shows "A specialized form/statement is required for clearance from recipient.". I already have submitted the KYC.

AWB Number:[protected]
My email: ashwin.[protected]@gmail.com
Mobile: [protected]...

[protected] airway bill reference. I got a Mobiscribe e ink notebook from us with $269 approx 20, 500 INR. Unfortunately I had to return that back to them for claiming refund and have booked FedEx and paid 3, 700 INR as delivery charge and they came for home pick up. After two three months when I followed up they are saying it's lost. Then they said they will refund and now again after I gave them all the supporting documents they are saying...

Dear Sir,

We are Metro Industries based in Ahmedabad and have been expecting a shipment from USA since quite a while. Our tracking numbers are[protected],[protected],[protected]. The shipment was booked on 9th of April from USA and was collected on 11th of April. There are 3 pieces and out these 2 have reached the destination airport at Ahmedabad since last week. However, 1 of the pieces is lying at Mumbai since last...

To whom it may concern and/or
To whom who can help

Dear Sir/Madam
I am an owner of export company ASIA CARVINGS India having businesses in almost all countries in the world. I am facing following issues of CARELESSNESS by team FedEx India: -
1. Rs. 5000 excesses paid NOT adjusted/refunded.
2. One invoice is billed more than quoted rates.
3. One invoice is billed twice.
4. Two shipments...

This is regarding a FedEx International Priority Service shipment from US to India.

AWB:[protected]

Shipper had sent incorrect details to FedEx and in commercial invoice on April 4th

Shipment arrived on April 12.

Shipment held for customs clearance on April 13.

Ammended invoice provided by shipper on April 14 (to [protected]@fedex.com)

KYC documents...

2 of my last consignments from Ranchi, Jharkhand, India to Austria have been lost and nobody from FedEx seems to be responsible for the lost packages.

1.[protected] Ranchi to Austria - Lost from Vienna (Lost since 11th April 2022)
2.[protected] Ranchi to Austria - Lost from Dubai (Lost since 14th March 2022)...

Dear sir,

i am waiting for my package from one week, its been to much delay, its not good service from your side .,
your customer care toll free no [protected] doesnt works and also [protected] doesnt works,

i am totally fedup, when will i get my package .
Please contact me on mo. [protected]
my tracking no is[protected]

waiting for your reply.

Thank you...