FedEx Complaints & Reviews

Consignment booked vide Ramdev INternation courier vide AWB NO.[protected] dtd. 13.01.222 and FedEX AWB No.[protected] in the name of Vishwa HImanshu Mehta to be deliver at CHERNOMORSKA 15 A, CHERNIVTSI 58000 Ukraine.

till date, the parcel has not delivered to its destination. Its around 20 days after shipment from Ahmedabad, Gujrat, India.

Pl. arrange to deliver the parcel at its destination....

Airway bill:[protected]

Does it take 1 month to clear a small item from customs even after providing all the details? I shipped an old iPhone 11 (2019) with all the necessary details of receiver and total value of the item, with all the payments done.

The customs agents ask me the details of the consignee and total value of invoice? I mean is it even possible to send an item with not having those details?...

Our shipment are received 27th Jan and 29th Jan 2022, fedex team made complicated on Kyc for personal shipments. After visiting to airport they said aadhar card enough to clear the shipment and flied on 31st. But upto now no progress on shipments .Mr. Melwin is co ordinator for our shipments, he always gives diplomatic answer for our queries. They don't have clarity when shipments will clear.
No proper response from customer care and...

I placed a pickup of 3 boxes and 3 checkin but only boxes where delivered and remaining three checkin suit cases where not. I tried reaching fedex customer case and no one responded properly. I would like to file a case against this and sue fedex for their carelessness...

This is to inform that I have provided the required documents for value evidence but Fedex has not replied if they have forwarded the documents to the Delhi Customs or not and due to this the customs can charge me extra money for reactivation which has happened to me before due to Fedex's mistake of delaying the procedure.
Please check and reply as i have given all the documents before hand and will not levy extra charges due to delay.br...

Non-Commercial documents sent from USA on 19th Jan with ETA Jan 28th 2022. Still not delivered to consignee...

I was emailed by FedEx to submit KYC Documents for my international package arriving on 30th Jan. I submitted it that day itself on the website. It's 2nd Feb and still it shows that it's held in clearance. I contacted customer support and got no response. Poor service....

AWB#[protected]

I have been asked to resubmit KYC documents for the above AWB. However, this AWB isn’t recognized when I call KYC help desk line. Additionally, there are 2 options for me to upload the documents at https://kyc.fedex.com/

1st option (new AWB): I can’t upload as my AWB is in progress (message prompt)
2nd option (existing AWB): I don’t have Reference ID to continue.

KYC...

My package with tracking no:[protected] is been sent from Canada to Hyderabad, India. I was supposed to receive it on Jan 25th 2022, I haven't received it yet and status shows its in Hyderbad only, but customer care team is unable to provide me contact details or address where it is located.
It contains very important document that is needed for me to travel back to the US for work. I have raised a case and multiple escalations to...

Hello please note my package was to arrive from india to perth, however the delivery was scheduled to reach perth 7th january 2022 but unfortunately not received it. We came to know that fedex had entered my postal code wrong which was then resolved after giving them many calls. Now the question is its almost 3 weeks everyday i call fedex to get an update but customer service keeps on saying that your case was opened and ill let the case...

I have ordered a product from arrow, united states. the product reached Bangalore India, in two days. after that for customer clearance i have submitted all documents asked by FedEx.
FedEx person told some mismatch in shipper invoice.
I have contacted ARROW(shipper) and they done what is required from thier side to fedEx.
A mail chain was going on, from shipper and myself. A person subramani from fedex side is committed...

This ### company lost my package worth 700$ and after custom.value of 1400$ and Shipping from US to India is of about 120$ being paid😡 Tracking number[protected] they declared my product as missing or lost after 3month and now after submitting claims offering me 100$ 😡I am gonna raise lawsuit against FedEx in High court with consumer court based on future reply or resolution if I don't get one against...

Awb[protected]
Since 7 days it is in hyderabad still it did not reach my address
Ridiculous service by fedex
Please resolve ASAP...

Complaint against Invoice BLR-C-373571 for AWB[protected]. Due date for delivery- 22 December 2021.

This is in regards to the package from China to Kannur, Kerala through FedEx, which was sent on 14 December with due delivery date on Dec 22.

The item reached Bangalore on 17 Dec 2021 for clearance and tax charges.

I had submitted all the KYC documents as soon as they had asked on 17th Dec 2021...

I have an international shipment that was due for delivery on 27th Jan, 2022. However, I received an email asking for KYC and commercial invoice of the product shipped, and later on, a CHIMS document.

Since I'm an individual who doesn't have an IEC, there is no way for me to provide the CHIMS document. I have provided a justification letter stating the purpose of importing my product (which is for my own personal use), product...

AWB :[protected]

Consignment was sent in Sept 2021 ( Canada Post Fedex Tie up). Destination was Chennai. Consignment Content : Laptop for service as it carries only Local India Warranty.

Laptop was used by my son for his studies in Canada. It was procured under loan. So appreciate if you could do the needful to deliver it or return it back to sender....

I had a package stuck a fedex facility for 3+ days. I’ve contacted customer service multiple times and no one can provide me with answers or explanation . I’m just suppose to sit around and keep waiting. I asked to speak to a manager/supervisor in hopes of getting this issue resolved and the customer service reps refuse to transfer me to anyone, & keep telling me to contact the sender. FEDEX HAS MY PACKAGE STUCK IN THEIR WAREHOUSE. What...

Hello at this point I believe the delivery drivers are stealing packages. I had two packages within the last two months that didn’t arrived at my door as they claimed it did. I have lost $400 within these two months and trying to recovery it. This company need to start taken pictures of proof they dropped it off at the door and if the package needs to be signed for the driver should ask for ID and also snapped a picture of the ID for verification...

Please tell your drivers to stay off of my lawn. Every time they deliver a package, they bypass the path clearly cut to walk on and walk on my lawn. It must stop...

This is the first complaint email I've ever written. My name is Jeffery Lyman Winn and I'm at a loss as to what to do with a situation that occurred earlier today. It's somewhat of a long story so I'm going to try to be as concise as possible.

Jan 27, 2022 I had an express overnight package that was scheduled to be delivered. At 7pm that night it was obvious the package was not arriving. I contacted customer service and was...