FedEx Complaints & Reviews

I sent a courier from Dayton USA to Salem India on December 1st 2021 this was supposed to be reached on December 8 2021. I sent this to my sister Merlin Manivelu as her wedding gift which was nothing but digital watch & dress. My package never reached her on December 8th & after I reached out to customer care I was asked to send KYC, Which I sent on the very day, then I was asked for detailed description of goods, which I sent on the very...

My shipment reached in India befor 25 days. I had submitted all the required document on time. Still I didn't get my Parcel. Kindly proceed.
This is not the way....

The shipment arrived in India on 14th Jan with an estimated delivery of 17th January. However the shipment has not reached me as yet.

What is disappointing to me ( being a senior executive of an organisation myself) is that at the time of shipment itself all information and charges for customs clearance was collected from me.

On the shipment reaching India, I received an alert from the FedEx app that my shipment...

I'm writing to clarify the duty bifurcation assessed on parcel with AWB No:[protected].

Invoice #: DEL-C-687369

The parcel's commercial invoice amount is $151.64

On 17 Jan, 12:59 pm UTC, the INR conversion is equivalent to Rs. 11264.80.

In accordance with HSN [protected] as stated in the invoice, the calculated duty bifurcation using the official Central Board of Indirect Taxes...

TRK :[protected]
My shipment is reached in India 36 days ago.
Even after a month Fedex is not able to deliver it.
i tried every thing and complained everyone about it but no one is solving issue.
I even contacted appellate authority. They are also not replying.
pathetic service by Fedex.
Appellate authority also sucks.
We use fedex for faster shipment and pays higher shipping cost.
But...

Hi,
I shipped a package(Protien Powder) on 14th December 2021 from Dallas, TX to Hyderabad, TS. Package(Tracking Id:[protected] reached to bangalore within 4 days asked for KYC document from fedEx. KYC document was uploaded and approved on 24th since then onwards I haven't heard from FedEx. reached out to customer service 3 times, but no exact answer received or no update received....

This is the 3rd time the Same FedEx guy left my package behind and under my car... why is he not walking around the corner and put it on my porch????? Packages have been damaged for leaving them UNDER my car! What is the deal??
I need an EMAIL to send the pictures to, its saying the files are to big to attach on here....

I called at 10:30 AM inquiring if FedEx could give ANY ETA of when they would be here to deliver the item requiring a signature — somewhat similar to what UPS offers customers. But, oh no NO type of system probably even thought of at FedEx. Couldn’t even say it would be before 2 PM or before 4 PM. Nope they’re sticking to the “It’ll be anytime all flipping day, delivered by 8 PM tonight…”. I HAPPEN TO BE AN ON CALL NURSe!! And...

I was called by FedEx stating they had a package to deliver but the cold storage had been perforated but their opinion was it was fine if they delivered it quickly. I said ok a little reluctantly because I didn't want my family to get sick. They took my address just to make sure they had it and there was also a gift card attached to the package. I waited and waited for 3 days and tried to call to say I never recieved it and now it was probably...

I had a package scheduled for delivery I have been tracking all morning. Stood home all morning waiting. Constantly checked the tracking which said harrahan, La for about three hours. Sat in my door with the phone near only to check the status again and the driver to lie and said they tried to make a delivery and tried to call and they did not. My package requires a signature which was cool if it was being delivered on time today. Tomorrow...

Over the course of the last 6 months we have been having issues with our packages being delivered to the wrong address And a couple of times resulting in Packages being stolen ( Literally one time somebody took the item out of my package and left the package there which had my address on it)!
Just over a month ago I was in contact with a customer service representative and we made a case and it's still seems to be an issue because...

Dear FedEx,

This is in reference to invoice DEL-C-684769. After having bought products for my personal use from China, I understood there would be the possibility of Custom Duty and Duty IGST due on receiving them. I was however surprised to see an additional section for a Duty Advancement charge of Rs.500 plus gst.

However, I refuse to pay the Duty Advancement charge of Rs.500 since at no point was I made aware...

Tracking number[protected]
The delivery driver has illegally signed my name as having signed for the delivery.
I have not received the package. I have spent $120 usd to get this package to me in a safe and timely manner.
It has already been delayed twice the date that was secured by fedex and now this has happened.
I am extremely disappointed....

I have two packages imported through FedEx but inspite of providing all the paper work for more than 5 times, they are still at the Airport waiting for customs to clear it.

Below are the awbs
Package1: Awb[protected]
Package 2: Awb[protected]

Every time I mail them they only say that the all documents are submitted and we are just waiting for further process but I don't receive any updates...

Good afternoon,

I am emailing in regards to a shipment that was supposed to arrive Friday January 14th. This package is extremely valuable as it holds the contents of a sperm donation to help me begin a family that we can't traditionally have. This is very time sensitive because if you are a female you will understand the small window we have to use such donation. This happened with the last vial that I had shipped but it...

Above said consignment was arrived to BANGALORE on Wednesday, 24 November 2021 and I informed on 27 nov 2021 by Mr. Kanni kanni.[protected]@fedex.com he is introduced him self as Clearance Support Admin from fedex and requested some documents to process. I sent all necessary documents on Nov 29. From there on wards they are not conforming any thing. Later some other person Mr. Melwin [protected]@mail.fedex.com came into picture again He asked same documents...

My parcel from New Jersey’s was sent on 07 jan 2022 and was scheduled for delivery of 10th jan 2022 with international priority.

It did reach bangalore on 11 jan however since the last four days the status is "Shipment exception Delay beyond our control", with no delivery dates.

Checked on https://eccsmobility.cbic.gov.in/eicimobility/import for customs update and it says "CBE not yet filed"

Tried...

I have been waiting all day for a very important package to be delivered. They claim that they made an attempt to deliver my package earlier today which is a lie because I was here all day waiting for it. Then I was told they would return to deliver my package before 8pm. They didn't return....

I got a parcel from USA as a gift. The parcel was about to deliver to me on Dec-27th till now i haven't got it. After submitting all the required documents which has been asked to me.

From Jan-11-2022 the status of my package is showing as transit but no update let me know what causing the delay. All the required docs has been submitted by company to the International fedex team Still you people are not shipping my parcel....

Fedex received my package on 1/6/22 in the evening and estimated a delivery of 1/9.

Since 1/9 it has been delayed, and delivery estimate is still pending. It's now 1/14 with no delivery updates. Despite no delivery updates, the package has remained in transit. While in transit, it has gone from Denver to Thornton and now BACK to Denver within the last 48 hours... still no delivery update.

Why even provide services...