FedEx Complaints & Reviews

I have ordered some led lights from china, and the shipping update says "a specialized form/statement is required for clearance from recipient.
Recommended action: please call fedex customer service.". I have tried to contact their support number, theres no response. Send an email and no response. What am i supposed to do...

My product seller shipped my order on 26th may 2020 and it reached to hyderabad on 4th june 2020, it is been 2 week there is not update/delivery the product from them. I have contacted customer service few time and used there sms alter service but no reply.

Tracking number is[protected] showing at hyderabad location from 6th june and today it's 17th june....

My tracking number is[protected]. It has been more than 15 days since the parcel arrived in my country but there is no movement. Everytime i contact you via email, they respond saying the parcel is under assessment. Even some cheap loacal post can do much better than fedex! It’s the worst in the world. You people don’t even have a proper customer care number to contact you. I will never use your stupid service ever....

My air waybill no. Is[protected] dtd 31.05.2020 & reached at bangalore on 09.06.2020, my order was expected to deliver on 10th june 2020 but it didn’t and today is 15 june 2020. I am calling many times to customer care number but no response received for delivery status. Such a bad courier service and such a unprofessional behaviour. I want my order on immediate basis...

My shipment awb[protected] is stuck with delhi customs and fedex has not done anything about it. I have come across many similar cases on social media. Customer service usually does not receive calls and their replies to emails are vague. Please sort this out at the earliest.
I hope my parcel is not lost yet....

The above shipment was shipped on 1st june 2020,
Till date it has not been delivered. The customer has refused to pay for the item any more.
We deeply regret the pathatic service of fedex locally. Why do you pick an item if you cant deliver, please register our claim for rs 5000 for the inconvenince caused and cost of the shipment...

Parcel has been sent from ayurkart through fedex on 30th may. Expected delivery was on june 8th. Parcel has been arrived at mumbai on june 5th itself still not delivered. Status is always showing as parcel in mumbai fedex location kindly do the needful for getting my parcel.
Tracking id[protected]
Parcel cost 840.00
My email id is [protected]@gmail.com...

Hi there,

I have been tracking a shipment for past 10 days on fedex platform - i see no progress apart from a message "at local fedex facility" in chennai. No one have bothered to call...

Parcel kyc details have been submitted to fedex. Tracking number[protected]

The tracking shows: a specialized form/statement is required for clearance from recipient. Recommended action:please call fedex customer service.
"clearance delay - import."

Unable to get in touch with fedex over call/chat.
This delay not expected....

Hello Sir/Madame
My package has been held by the customs for clearance for almost 3-4 days and my shipment have been delayed.

Manoj Kumar I believe he is an administrator for clearance of customs asked for my Aadhaar number for clearance and i agreed to pay my due customs fee upon arrival of the package.

He sent an email stating that I have confirmed to pay the due fees of customs. And my package will...

Fedex awb number[protected]
(My cell number - [protected], [protected]@gmail.com)

My international shipment has landed but fedex team hasn't contacted me before filing bill of entry.

I had clearly emailed stating to call me prior filing bill of entry. Because of their failure to do so, there is custom clearance delay and message shows on fedex tracking saying "goods are subject to regulatory review"br...

Hi,
My courier tracking number is[protected].
I am getting messages since 3days that the courier is out for delivery.
I am waiting daily and because of your pathetic service got frustrated.
Today also we called customer service and she is checking online and telling me status which i am also doing since 3 days.
We have already experienced your bad service... And now also.
At least send the courier...

My package was so supposed to arrive yesterday and i still didn't get it...

Please persuade them to respond faster. My parents are not happy with this, i need to immediately fix it. I couldn't afford to pay that much. This is regarding complaint id: 2637241 that i submitted earlier today.
I'm pleading, help me....

I received an item worth around ₹2800 approx, just a few hours ago. The problem is it was a gift, i wasn't conducting trade and this isn't for commercial purposes. I've never had to pay custom duties or import taxes for my previous gifts, which were items of the same kind and weighed the same as well.
This time, i was charged ₹2052 that i wasn't expecting at all, and i had to pay out of my savings. Keep in mind, i'm an 18 year...

Lap gadgets had send my product through fedex id[protected] and it's in bangalore since 01/06/2020 but they have not attempted to deliver the same and have sent the sms to my mobile with false information: "order undelivered: we have received your request to postpone the delivery of my products (Details have been mentioned).in fact they have never contacted me and i never requested for a postponement. Today i. E.06/06/2020, i have contacted...

Tracking no:[protected]
I ordered a product from alibaba which is actually for personal use but the seller mistakenly wrote on the description as sample products. As per the seller's description now i need to submit my iec and gst no. Which i don't have as i am not a business person and not aware of this. So i called up the fedex customer service, they told me to submit a hand written letter to the deputy commniosner of the customs,...

I've submitted the kyc documents needed. Just got an email that "a specialized form/statement is required for clearance from recipient. Please call fedex customer service." customer care is worst worst, nobody receive the call, i tried more than 10 times.

Fedex service is worst service in the world....

This is regarding awb[protected] current status is clearance delay - import

"a specialized form/statement is required for clearance from recipient.
Recommended action: please call fedex customer service."

Please let me know what is need from my end to reslove the issue, i don;t have iec or gstn as the shipment for individual use....

I've ordered plastic model. Kits from japan worth almost 4 k plus 3.7 k inr shipping. For this much cost of expect it to be delivered on the said date but it has been 2 days since the "goods are subject to regulatory review. Recommended action:no action required at this time." notification popped up and i have no idea when the package will get to me or when i will be notified about the updated shipping date. I have not gotten any decent response...