FedEx Complaints & Reviews

Tracking number for fedex international priority is[[protected]] its been stuck with status "in clearance delay" and recommended action no action required at this time".
I have been calling fedex customer care every day over the last few days only to get different responses like"it's delivery within 2 days ", etc with no proper response given.
Please let me know when and how i can get my package.
Every time am calling...

What's up with this title "goods are subject to regulatory review"? It's been more than 3 days since i sent the kyc form which you asked just to keep my details on server in the name of customs clearance delay. Now i have this new title and the scheduled delivery date is pending, when i called the customer service they told me they are not sure when i will get it. this is my tracking number[[protected]]...

My awb no.[protected] Is this and it is an international shipment, it is stuck at delhi, earlier delivery date was 31august, now it appears delivery date unknown, goods are subject to regulatory review. My order is for individual use, and I’ve submitted my KYC documents also . My father is also in customs so i know it doesn’t take so many days . Plz resolve it ....

My tracking number for Fedex international priority is[protected] Its been stuck with same status "in Clearance Delay" and recommended action No action required at this time".
I have been calling Fedex customer care every day over the last few days only to get different responses like "it's delivery within 2 days ", etc with no proper response given.
Please let me know when and how I can get my package.
Every time am...

Our Chinese counterpart has booked the shipment through Fedex to reach us on time. Fedex has delayed for more than 120 days saying due to COVID-19 the services are restricted and might delay.

Now when they bring the shipment after 150 days the invoice carry charges which is exorbitantly high....

My tracking no[protected]. My courier is still on clearance delay. Also am submitted my kyc documents. The same issue am already mailed. But they will not solve my complaint. Am somany time call customer care. But they will give proper answer am totally sad with fedex service...

This is exactly the problem with fedex india. Worst customer service ever!

They couldnt even deliver a simple imported watch which doesnt even cost over 200 bucks. Even after submitting the kyc much before like 4 days and it's now stuck with customs clearance. Can someone escalate this to higher officials? They are also so rude to me when i call. It's been over 4 days and am moving out of town in a couple of days. That's why...

I received a notification that a specialized form or statement is required for this shipment. Tracking #[protected].
This package is from amazon with correct invoice, product values and contents. The package contains clothing and other items for my wedding. The package was supposed to be delivered on 8/11, and is still not here, and now is being held up. What is the issue and what is needed beyond what has been provided?
This...

My tracking number for Fedex international priority is [Protected and can be found in attached screenshot]. Its been stuck with same status "Clearance Delay" and recommended action on top of the page says "No action required at this time".
I have been calling Fedex customer care every day over the last few days only to get different statuses \ responses like "Customs has lot of backlog", "It will be cleared today", "Send email to...

Awb no:[protected]

I shipped out a package on august 4th from california which was to scheduled to be delivered on august 7th in bangalore.

The package was held at customs asking for a detailed description of the goods which i provided on august 7th itself. The fedex customer service said that all the required documents have been submitted and a release is awaited from the customs and the agent assigned to...

I used fedex for an international shipment and they charge twice as much as ups and thrice as much as usps. Despite of the higher costs i used fedex as the shipment contained a time sensitive document and fedex promises 3 business day delivery for priority services and handling of customs clearance as well. However the shipping agent here didn't bother to inform about any prerequisites on international shipping which caused a day of delay...

Why am i getting the following message?
I have submitted kyc and this is an import for personal use!

Awb:[protected]
It was supposed to be delivered today, as per the shipping fees i have paid to fedex.

Goods are subject to regulatory review.
No scheduled delivery date available at this time....

[protected] is my id. I have submitted the xerox of my documents, i currently dont have my originals. But i have submitted the photocopy of xerox. It still shows pending. Pls send the courier, im in urgent need of it....

I am extremely disappointed with fedex courier service. A package was shipped to me in kerala on 13/7/2020 and i havent received it till today (28/7/2020). I have tried to call customer care but no one answers. Finally i wrote to [protected]@fedex.com and got a reply that they’re investigating. I wrote to them twice and each time they replied they’re investigating. Whenever they reply, the package moves one more step closer to delivery. Am...

I am extremely disappointed with fedex courier service. A package was shipped to me in kerala on 13/7/2020 and i havent received it till today (27/7/2020). I have tried to call customer care but no one answers. Finally i wrote to [protected]@fedex.com and got a reply that they’re investigating. I wrote to them twice and each time they replied they’re investigating. Whenever they reply, the package moves one more step closer to delivery. Am...

My shipment with tracking number[protected] had encountered custom clearance delay. I have completed the necessary documentation and received the email too from fedex that the consignee's documentation is complete. But shippers documentation is pending. I have contacted the shipper personally and found that fedex personnel havent reached out to them for any assistance concerning clearance. Its been a week since theres no update for my shipment....

After almost 2 months there is no update of my shipment. They never receive a call. I just don't understand why this kind of issues fedex always crate....

Its been 1 week since my shipment reached bangalore. Kyc documents gave already been provided on 19/7/2020. There has been no status change and my parcel is still awaiting clearance. The initial eta for delivery was 21/7/2020. But now there’s no delivery even scheduled as its still waiting for customs clearance! I dont have a clear picture of what is happening at fedex side and no one even answers calls!!...

Myself keyur from ahmedabad. I have purchased mi smart tv which will be delivered by fedex with tracking number[protected].

I don't know any reason but my delivery was delayed. Earlier my delivery date was shown as 24.07.2020 but now surprisely date changed to 27.07.2020.

How can we expect such mismanagement from standard company like fedex???

We required this product before weekend but it is...

I have been using dhl for international shipments but whenever my shipment is carried by fedex there is a lot of trouble involved from kyc submission again and agin to getting stuck at custom. I have never had a smooth experience like dhl with them. Very very poor service...