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FedEx Complaints & Reviews

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Last updated Mar 13, 2024
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FedEx reviews & complaints page 46

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haryana warehouse delay

Address:PRIYA AUTOMOBILE, 560024

I am sending monthly 5 shipment by fedex to haryana ware house, but every time they got delay to delivered it as per appointment time and date, see the tracking id[protected], tjis shipment is in your hub from december 2019 after gining too many complain stiil your team is not able to deliverd it as per appointment date,

Totally usless staff in this hubsee too many tracking id from my account[protected] all of haryana...
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Hpe India
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered yet since 2 months, shipping for 778141378998

Address:40050

This is regarding my shipment AWB[protected], which is still holding at customs for no reason, firstly the KYC team of FEDEX "scks", useless - all time to give correct information on what documents are they exactly looking for .

secondly no one from fedex team has contact me for proper information on the shipment even after sending the document 4 - 5 time at least

half of the member email address are not working,...
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A
AnonResident
from Bengaluru, Karnataka
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terrible behavior by delivery agents

Address:JP Nagar, Bengaluru, Bangalore, Karnataka

This has happened too many times. Product reaches Bangalore, status gets set to "Out for delivery" and the courier never shows up, returns back to facility and sets the delivery date to a much later date in future.

One time it happened, the delivery guy called and said his colleague was on leave and he wasn't going to deliver because he won't cover the other guy's work for him. Then claimed he will deliver first thing in the...
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A
adnanaliazamusmani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fedex fraud company

My scheduled delivery pending — fedex goods subject to regulatory review

This is my tracking number:[protected]

I have contacted fedex indian customer service and they advised me to send kyc authorization letter and id proof to [protected]@cogenteservices.in
And [protected]@fedex.com. I have already sent it and below is the response i got from kyc:

We thank you for shipping through fedex tracking...
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H
Harish Ilangovan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery not attempted and wrong comment made address not found.

Address:C3/701 ANUSHRUTI TOWER, THALTEJ, 380054

First i got that it will be deleivered on 23rd... Then it said 24th december 19 by 8pm.

Then on 24th 2pm i received msg that it's out for delivery.

Then i tried to contact fedex as i was worried that its delivery. All in vain.

Best part i get a mail in evening stating it's not deleivered due to in correct address. Simple common sense... One should have called me. I believe..
Sorry i am...
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M
Mohammed Farooq Mustafa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible service from fedex

My sender sent me my package from bangalore on 20th dec friday 2019 and it was supposed to be delivered by 24th dec 2019 tuesday. Even though it arrived in my city a day before, it is still lying in the warehouse and not delivered on time. Despite my repeated request to fedex to deliver my package at the earliest as it was important, they didn't move an inch. The delivery guy asked me my location and sensing that the distance was just too...
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J
Junaidk96
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why my order isn't delivered

Address:500059

Why my order isn't delivered to me as it was supposed to be delivered yesterday by 21:30?
I got a text from fedex team shipment is due for delivery today. But after 90 mins they've updated on the website delivery exception requested for future delivery. But no one contacted me or tried to reached out to my address. I haven't requested for future delivery i was eagerly waiting for the delivery. Now it's showing on their website it is...
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R
Raghav06
from Delhi, Delhi
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help

Address:New Delhi, Delhi, 110001

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Products & servicesfedex...
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Raghav06
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

special type of form/statement is required

Address:New Delhi, Delhi, 110001

Hi,

I have a package stuck in customs. From the tracking it seems that a specialized form/statement is required for clearance from shipper. I contacted the shipper but he does not know which form to complete (He did not receive any instruction).

The box contains perishable goods and i need to get it asap.

The tracking number is[protected]

Please, let me know which actions i can...
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B
Balasub95909183
from Chennai, Tamil Nadu
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excessive freight charge

Address:Bangalore, 600100

The fedex - domestic has taken airfreight charge against domestic charge. Instead of airfreight the consignment came by road transport.
Shipping is from bangalore to chennai.
The actual amount as per fedex domestic customer service statement it is rs.775/- the amount paid was rs.1272/-
The consignment delivery scheduled time 14/12/2019 20.00hrs....
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Pk umamahesh
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered timely

Address:Chittoor, Andhra Pradesh, 517501

[protected] is my shipping id. Very worst service from feedex. I had ordered books for my exams. Its keepon getting delayed. When will i have start my oreparation? Irresponsible response frim ferex. U guys simply updated that "ur product tendered to local authorised agent". Who is that agent? Where is my product? I have exams in next mth. If i will not get my product with in next two days, gonna sue fedex for the same...
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J
Jinnendra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor sales team service

Address:500009

Hi

Request no. 30279847, i have given a request for new account opening, its almost a week time still nobody contacted. It is something the fedex is not intereated to expand business, i dont understand. And also the sales person also not reaponding for my calls. This is really disgueatung. I would say very bad service.

Thanks
Jinnendra
[protected]...
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Vijeet Kumar chanderwanshi
from Bhubaneswar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to track shipment

My sender has sent me a package from delhi on 11th december 2019 but still i am unable to track the shipment online. The package is around 20 kgs and contains a fat tyre bike which i purchased online.
When ever i called customer care, those people just pick the phone and say "hello customer??? No response from customer received" then end the call. This happened with me for 7 times. I don't understand if these can't take calls then...
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A
Arindam.1972
from Dibrugarh, Assam
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too much delay delivery

Address:Sripally, Asansol, Burdwan, West Bengal, 713304

My party booked a consignment with tracking id[protected]
(From howrah to asansol) on 2nd dec. 2019. At the time of pick up delivery system shown me that the document will be dispatch on 5th dec.19 but to day system shown me that it will dispatch on 7th dec.19. Sir from howrah to asansol they will taking time 360 hours how is it possible. What their commitment about service? I need necessary action about this courier....
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Y
Yashsri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clearance delay

Address:122001

I have ordered dietary suppliments from usa to india but my courier stuck in customs for more than a week nobody picking my calls, i have received an email from fedex for fssai noc which is not required for personal consumption products i have used dhl last time not faced such issues but fedex poor service they are not able to clear customs the cia is not helping manish tomar also not picking calls i will not use fedex again. Awb[protected]...
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Address:Mumbai City, Maharashtra, 400080

I am asked to upload confidential documents to fedex, or email a third party agency on [protected]@cogenteservices.in.
- however cogeneservices.in domain is not a secure website, i get an apache page displayed. On using https://www.congenteservices.in i am warned by my browser that it might be dangerous to open the site.
- i get 4-5 calls demanding to upload documents. However the caller does not state the retention policy for...
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Rashmi Sengar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trk #814437285480 ship date 10252019 ctrl 1107022732

Address:B Flat#102 Balaji Mesmero, 411047

Below response from fedex customer care is not acceptable
"please note that as per the investigation conducted, there was no discrepancy noticed on this package at any transit point and as per our system. Further, the destination has confirmed that there was no signs of damage / pilferage noticed to the shipment at the time of delivery and the shipment were delivered in intact condition. Also please note that the shipment was not opened...
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S
siriyammanuru
from Hyderabad, Telangana
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missing courier

Address:Hyderabad, Andhra Pradesh, 500018

I sent my transcripts to the usa from hyderabad, india. The courier got lost at the usa and i received a lost certificate. However, when the damages are being claimed as mentioned in the lost certificate, i am not receiving any response. Amount is being claimed for the loss, there is no response. The track no. Is[protected].
I was asked to provide a letter stating that i will not take any legal action and i provided the same, though...
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Hello. My parcel got stuck at mumbai customs. Fedex is not reaponding priperly and not getting serious for getting it. It contains baby stuff. And urgently needed parcel. But they are not taking it seriously. I submitted commercial invoice though it was not commercial. Declaration letter of price correction and everything they needed. Them too they are not sortibg it. And af the end they told me to take your own cha clearance agent. I dont...
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shobhan singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered and status show it is delivered to receptionist

Address:821110

I have ordered product from amanzon and seller send product from fedex.

After delay of 2 day status is changed and show

Package was handed to a receptionist
Signed by: s. Ign.

Can i know receptionist name and id proof that he/she provided and i am belongs to village and there is no receptionist.

Also please provide me deliver person name and contact number i can contact them...
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