FedEx Complaints & Reviews

Trk no[protected] ship date 10252019 ctrl# [protected]

Below response from fedex customer care is not acceptable
"please note that as per the investigation conducted, there was no discrepancy noticed on this package at any transit point and as per our system. Further, the destination has confirmed that there was no signs of damage / pilferage noticed to the shipment at the time of delivery and the shipment were delivered...

The package is at local fedex facility on 30 oct 2019 now 8 nov 2019. But still they are not delivering the package and keeping as incorrect address. They are not even call to me when the package is out for delivery. I had raised a complaint to coustmor service even though they are not even give proper response. I had attached the copy of status and complaint details....

Dear sir,
My shipment tracking no :[protected]
Actually i have booked a metal curtain from china to india i have submitted all my kyc documents it’s showing a specialised form / statement and is stuck at bangalore customs please help me to resolve the problem, as i have called customer care many times but even they tell we have no updates about your shipment please do the needful thanks...

Dear sir,

Actually i have booked a metal curtain from china to india i have submitted all my kyc documents it’s showing a specialised form / statement and is stuck at bangalore customs please help me to resolve the problem, as i have called customer care many times but even they tell we have no updates about your shipment please do the needful thanks...

Hello,

Yesterday i have rec'd the message that product has been delivered but i have not received it yet. Below is the detail of airway bill and above is the complaint number is [protected] raised on dt
05th November 19

Airway bill below
Order Shipped: Your order[protected] from The Fragrance Heaven is on its way with Fedex SL and AWB[protected]. It will reach by you by 4 Nov 2019. Track here...

I never knew delivery time to send a package takes more than 12 days and counting. When i checked its showed shipped on 23/10 and till now (4/11), i haven't received my package. Initially scheduled delivery was 30/10, later it showed scheduled delivery is pending. Online i got it as "tendered to authorized agent for final delivery" on 29/10. I need this package asap. Now i am wondering when will i receive my package? Will it take 20-30 days?br...

I have not received my parcel. But it's showing that it's already delivered on oct 30 th. It is very very important. Can some one please check on this priority.

My tracking number is[protected].

I have not received any calls also. Filed a complaint 24 hours back still there is no response. It is very important for me.. Please check and revert. Since it's very urgent else i may escalate this issue further....

Hi,
I had booked online toys and shoes for my family through myus.com they selected fedex for shipment service to india.
They dispatched it i received a call from fedex for kyc which was completed and accepted after that when the delivery date was a new messages poped up now they require invoice of shipment so i contacted myus.com for the invoice they emailed me as well as fedex after that again same message now they want commercial...

I have sent urgent documents from washington dc to shimla. Within 2 days it reached to solan but from solan to shimla, which is hardly 1.5 hour ride (50km approx) it is taking more than 4 days.

Once documents reach to solan office they move much much slower than any other services in the world.

It really feels bad for such service when we pay huge dollars for our transaction. Kindly take some intitiative to solve...

Dear sir,
This is regarding my shipment tracking number[protected] from chandigarh to varanasi.
The expected date of delivery for this shipment was 23-10-19. When i searched this shipment on 23rd october morning on fedex website, a message appeared "on fedex vehicle for delivery" but the shipment was not delivered on 23rd. On tracking the shipment on 24th october again same message - "on fedex vehicle for delivery" appeared....

The courier agent here is very irresponsible and they haven't delivered my courier and moreover they updated the status as the recipient refused the parcel. I hope this is not your strategy to get more money...and the response is also very bad.
And they are from Hyderabad Nagole branch, the vendor and service boys are very lazy to deliver the courier i think...

What a pathetic service by Fedex and their customer service executives. I am totally fed up with this from last 5 days. I am looking for my parcel and I am getting fake commitments. Every time I have to make call to them, I haven't received any call from fedex. No tracking is available on their site. Without making any call customer care executive claim that they called me.Without tracing the address or calling on my number delivery people...

Hello,

I am Rishi Kapadia, and My complaint is for consignment[protected].
I should receive it on 15th-Oct-2019. It's been 1 week of delay.
My consignment is stuck in customs or somewhere and I don't see clear status why it's stuck, It's valued is just $100 and all items inside consignment are a gift/personal use. I provided each documents which FedEx asked and in commercial invoice, you can clearly see all...

Hi team,

It is been two months my shipment got into hold on customs clearance.
The shipment was from china and this is the first time i am doing shipment from china but i don't have iec.
So my shipment is in customs clearance and not releasing till this date.

Tracking number#[protected].

Is there any thing i can do to release my shipment from customs clearance?
Please help...

Order number[protected]... Was booked on 16th october and scheduled to be delivered on 18th october.. But my shipper answered me that due to ongoing festivities season the pick is a day late... However the package is showing to be scheduled delivered on 21st... Which is very horrible seeing the distance from delhi to silchar...
Next the package showed will be shipped from delhi but i cudnt get how and why it went to other corner...

Telephonic booking no : ccunw77
Tracking id :[protected]

This was an urgent shipment containing medicines to be sent via air

I contacted fedex by telephone on the 14.10.19 and they agreed to get the delivery done by 17.10.19 via air for which they quoted a price of inr 2159. I agreed and confirmed the booking and booking no : ccunw 77 was provided.

The pickup agent came and picked up the...

I ordered from zoomin and it was to be delivered by fedex. 15 days past still they haven't delivered my product nor they are showing the tracking updates that where it reached. They are just wandering in a city for 10 days and still they could not reach my city. Also, there is no estimated delivery date.
Neither i can contact zoomin nor fedex about the issue. If you cannot deliver the product on time then why do u take it for delivering....

Online fedex tracking[protected]
My shipment,
1st time attempt for delivery but i was cashless so i asked delivery person for card swap device but poor company not having card payment facilities, so i told delivery person reschedule for tomorrow.
After 2 days not any updates from fedex so i called there customer care, no use that call agent asked me for some detail and said, tomorrow i will get my shipment delivered...

Online fedex tracking[protected]
I have order some online product, so i came via fedex courier service, and that was my bad lucky.

First they attempt delivery but coz of know one able at delivery address so i said them to reattemp delivery or reschedule for tomorrow.
Even they don't have card payment facilities. Such poor company,
After not getting delivery i called their customer care gent, no use...

We have been trying to reach out to fedex for several days now with absolutely no response from their end. A package scheduled for delivery on oct 5th was misdelivered by fedex to a wrong address and despite several phone calls to their customer service; fedex isn't responding. We've been given several complaint numbers and promises by fedex with no actual response. Current complaint number is [protected].
We're hoping thru this forum...