FedEx Complaints & Reviews

My tracking number is[protected]. It has been more than 15 days since the parcel arrived in my country but there is no movement. Everytime i contact you via email, they respond saying the parcel is under assessment. Even some cheap loacal post can do much better than fedex! It’s the worst in the world. You people don’t even have a proper customer care number to contact you. I will never use your stupid service ever.

My air waybill no. Is[protected] dtd 31.05.2020 & reached at bangalore on 09.06.2020, my order was expected to deliver on 10th june 2020 but it didn’t and today is 15 june 2020. I am calling many times to customer care number but no response received for delivery status. Such a bad courier service and such a unprofessional behaviour. I want my order on immediate basis

My shipment awb[protected] is stuck with delhi customs and fedex has not done anything about it. I have come across many similar cases on social media. Customer service usually does not receive calls and their replies to emails are vague. Please sort this out at the earliest.
I hope my parcel is not lost yet.

The above shipment was shipped on 1st june 2020,
Till date it has not been delivered. The customer has refused to pay for the item any more.
We deeply regret the pathatic service of fedex locally. Why do you pick an item if you cant deliver, please register our claim for rs 5000 for the inconvenince caused and cost of the shipment

Parcel has been sent from ayurkart through fedex on 30th may. Expected delivery was on june 8th. Parcel has been arrived at mumbai on june 5th itself still not delivered. Status is always showing as parcel in mumbai fedex location kindly do the needful for getting my parcel.
Tracking id[protected]
Parcel cost 840.00
My email id is [protected]@gmail.com

Hi there,

I have been tracking a shipment for past 10 days on fedex platform - i see no progress apart from a message "at local fedex facility" in chennai. No one have bothered to call

Parcel kyc details have been submitted to fedex. Tracking number[protected]

The tracking shows: a specialized form/statement is required for clearance from recipient. Recommended action:please call fedex customer service.
"clearance delay - import."

Unable to get in touch with fedex over call/chat.
This delay not expected.

Hello Sir/Madame
My package has been held by the customs for clearance for almost 3-4 days and my shipment have been delayed.

Manoj Kumar I believe he is an administrator for clearance of customs asked for my Aadhaar number for clearance and i agreed to pay my due customs fee upon arrival of the package.

He sent an email stating that I have confirmed to pay the due fees of customs. And my package will be cleared in 2-3 working days.

As I have paid more money for a fast shipping, I need to know when my package will be cleared by the customs as it is shown that the clearance process have been delayed and there was no schedule delivery date when I tracked the order.

Please provide me an accurate confirm information that my package will be cleared and how many days should I wait for it ?

Thanks and Regards

Here is an attachment of the email I received on Saturday

Fedex awb number[protected]
(My cell number - [protected], [protected]@gmail.com)

My international shipment has landed but fedex team hasn't contacted me before filing bill of entry.

I had clearly emailed stating to call me prior filing bill of entry. Because of their failure to do so, there is custom clearance delay and message shows on fedex tracking saying "goods are subject to regulatory review"

I have called their customer care number and emailed them minimum 20 times but no one answers phone or replies on email. I will drag fedex india to court for the demurrage charges to be paid by me.

Pls escalate this matter to fedex india so they bother to reply.

Worst courier service

Hi,
My courier tracking number is[protected].
I am getting messages since 3days that the courier is out for delivery.
I am waiting daily and because of your pathetic service got frustrated.
Today also we called customer service and she is checking online and telling me status which i am also doing since 3 days.
We have already experienced your bad service... And now also.
At least send the courier tomorrow for god sake

My package was so supposed to arrive yesterday and i still didn't get it

Please persuade them to respond faster. My parents are not happy with this, i need to immediately fix it. I couldn't afford to pay that much. This is regarding complaint id: 2637241 that i submitted earlier today.
I'm pleading, help me.

I received an item worth around ₹2800 approx, just a few hours ago. The problem is it was a gift, i wasn't conducting trade and this isn't for commercial purposes. I've never had to pay custom duties or import taxes for my previous gifts, which were items of the same kind and weighed the same as well.
This time, i was charged ₹2052 that i wasn't expecting at all, and i had to pay out of my savings. Keep in mind, i'm an 18 year old student.
The details can be found in the invoice #: blr-c-236366. I want to be educated about this topic, because it has shocked me. How can a gift be charged all this much? The sender has already paid the shipping charges. Am i not eligible for a refund?

Lap gadgets had send my product through fedex id[protected] and it's in bangalore since 01/06/2020 but they have not attempted to deliver the same and have sent the sms to my mobile with false information: "order undelivered: we have received your request to postpone the delivery of my products (Details have been mentioned).in fact they have never contacted me and i never requested for a postponement. Today i. E.06/06/2020, i have contacted fedex office on phone no. [protected] and the person who attended the call was very arrogant and ordering me to collect the product from their warehouse that is in electronic city and he says we give service like this only and telling me that i should have informed the lap gadgets not to send through fedex. However, immediately i have emailed to lap gadgets to take necessary action either to deliver the same immediately or refund the money.

I've submitted the kyc documents needed. Just got an email that "a specialized form/statement is required for clearance from recipient. Please call fedex customer service." customer care is worst worst, nobody receive the call, i tried more than 10 times.

Fedex service is worst service in the world.

This is regarding awb[protected] current status is clearance delay - import

"a specialized form/statement is required for clearance from recipient.
Recommended action: please call fedex customer service."

Please let me know what is need from my end to reslove the issue, i don;t have iec or gstn as the shipment for individual use.

I've submitted the kyc documents needed. Just got an email that "a specialized form/statement is required for clearance from recipient. Please call fedex customer service." i'm tired of the delay. Please help me.

I am from bokaro steel city jharkhand.
I have ordered a voltas 0.8 ton window ac on 24 may 2020 from amazon india. I have amount of rs. 20, 990/- via my credit card in emi mode of 24 months. The expected date of delivery is 01/june/2020. The seller of this ac is named as t. T. Enterprise on amazon india who was residents of new delhi the seller shipped it on 25 may 2020 and shared the tracking number which is[protected] after two days later 27 may 2020 courier company named as fedex recieved the shipment at 3:21 pm on 27 may 2020 on the same day at 8:22 pm shipment has left the courier facility new delhi on 27 may 2020 after this on 28 may 2020 the fedex courier facility of gurgaon india received the shipment on 28 may 2020 but after this they are not scanning the shipment and not updating the status of my shipment there is no record of my shipment where did it go where it is no one knows the expected date of delivery date given by fedex is 02/june/2020 and today is 02/june/2020 still i am waiting...
I have raised complaint to amazon india and amazon india seller tt enterprise and fedex as well but no one responded they only keep saying we are on it and it will be delivered and keep extending the delivery date now it's 05/june/2020 amazon india customer care aslo said that thier large appliances team will contact me in 48hrs but no one contacted me... And whenever i call fedex india customer care they always keep me hold for about 20 mins and after this call was automatically disconnected no one responing...

I request you to please take action against them they are harrassing me too much please do something please.
Thank you.

I have not received my product yet but it shows product has been delivered. Online fedex tracking[protected].

Its almost 12 daus since the product was shipped with tracking no[protected]
But i have not received it yet. Customer care doesnt respond.
Very disappointing.