FedEx Complaints & Reviews

My order was suppose to reach on 02nd oct and it is not delivered yet. I am calling them on daily basis to know the status and every time i hear it will be delivered today. It more then a week now and yet i have not received my courier. Also the tracking status is updated with false information 'wrong address'/ 'future delivery requested'. Very poor service

Order no:[protected]...

I have order a product and it was shipped via fedex on 2nd of october 2019 and it was expected to be delivered on 4th of october 2019, and i spoke to thee customer executive and they promised to deliver next day before 12pm, unfortunate there was no update or callback happened or delivery its still in process so far... Worst service in hyderabad never expected m i have ordered several product and has been revived on time by other courier...

I am totally frustrated about poor delivery service you people are offering in pune... First my delivery date was unnecessary changed... It was promised on 5th october even though parcel was there in your office since 4th october morning... Now you changed to 6 october.. Still i didn't got my parcel... I had to drop my outing plan which was very important... It caused me huge cost financial and personal... This is the most third grade i ever...

I write this message regarding delay in delivery of mi 55 inch tv let me explain how you people irresponsible chronologically i order a tv from mi store expecting delivery before dasara festival which we feel sentiment and ordered on 2nd october -19 with 5th october as delivery date from your system. And i got message that it is going to delivery (Tracking number[protected] on 4th of october so that i cancel my schedule and was waiting...

Dear fedex management india,

Can i have the possible update for this shipment? Please treat this mail as the highest priority. Airway no: [protected] - china to bangalore.

I was waiting for the call from the concerned person but no response ye till now. May i know the reason for it.

@senior officers / management: i would like to bring the delay issues happened till now infornt of you people...

Currently my tracking status it showing as no schedule delivery is showing at this time. As per tracking status my consignment has arrived at delhi airport on friday 27th september, 2019 and schedule delivery was 30th september, 2019, till i have not received this consignment. On reaching so call customer care, this are only assuring me that we are updating your status to concern team and will request them clear your goods soon. On further...

We have booked one shipment from fedex on 12th september 2019, tracking number is[protected], as per tracking number shipment reached us but after month now got mail still shipment not uplifted still in bangalore only, i have called many times fedex customer care they have also said shipment reached us they don't have any proper information. And we are not getting updates,

This is high valuable shipment. Because of fedex...

I'm hoping to get some information on a package sent to me from china with a delivery date of 9th september 2019. It is now 15th september and the package still has not made it past customs.
I have been calling fedex every day hoping to get an update but seems like they can only read whats on the fedex tracking site and repeat it back to me. I know what the tracking says. What i need is for someone to find out where exactly this package...

Dear sir/madam.
Myself santbir singh and proprietor of hans industrial valves and pumps, i have booked an shipment on dated 11/09/2019 from italy to india haryana but after several reminders, phone calls and sending several mails till today they have not collected the shipment from our supplier in italy. As we need the material was urgently but they don't have any problem from our problem due to this i have very mentally disturb because...

I had a shipment from usa to india. The shipment number is[protected] and my phone number is [protected]. It was a priority shipment through fedex. Although extra amount was charged, no priority services were given and the delivery was delayed. There were no consistent replies from the customer centre.
To top it all, fedex charged me an amount of rs 1000 over and above the duty charged by the customs department and i was forced...

We are the shippers using shiprocket software to ship our orders. However Rats are frequently damaging our products, which are handled by FedEx. When contacted they are saying that these are related to food products (Millet grains).

They are refused to pay refund the transport cost and invoice amount.
They never provide satisfactory and reasonable responses. How do they allow rats in their vehicles?
If they...

I had shipment from us to india which was sent through fedex priority so that it can be delivered in time. Delhi customs department wanted to examine the shipment and fedex delayed the delivery by over 2 weeks blaming everything on delhi customs. I have still not received the package and fedex says it will take another 5-6 days, which is not definite amd may extend. This pathetic service from fedex for shipments with priority tag. Their staff...

Below is what am seeing when i tracked my parcel and i have tried to reach some one from fedex so that the parcel will get to the destination on the 6th of september which was the day i was told is will get there and today is 7th, yet my parcel has not been delivered. It's said really, plus i also sent a mail to your support on your site yesterday and as at this moment i have not gotten any response and my parcel is still showing the below...

I do not understand how my shipment will be rescheduled automatically w/o discussing with me but a auto message via sms is sent to me saying that i have requested for reschedulle - which is #. Not sure even fedex does this surprising, pathetic services...

Item to be delivered on friday now automatically scheduled to be delibvered on monday - ref:[protected]...

I have a shipment from china to delhi stuck in fedex for over a month.
It did arrived in india quite in time (As mentioned by fedex, upon which i really can't trust now).
After a lot of mails and calls they took 2 weeks to mention the document needed for custom clearance, when i provided the documents they even stopped replying the mails.
Their clearance administrators are real pain in the a*. Neither that person replies...

I had booked & paid for a Mi phone display from China. The package (Tracking no.[protected], was shipped on 15.08.2019 from China & reached Mumbai on 20.08.2019, with Fedex. I uploaded my KYC documents at [protected]@fedex.com with ref to my AWB no. On 21.08.2019 the package was delivered to my address & was received by my Father. When opened, only a letter was found inside it & no mobile display. The letter was about submission of my KYC documents....

They are calling me and saying me and my mother-in-law are lying and have not paid 2500 to the courier person as per their delivery man and they can't do anything. They also said that the consumer forum can't do anything to them as the forum has no value. Astonishing that consumer forum is supporting such crooks. Need my 1000 rupees along with a compensation back at the earliest. Tracking number[protected]. Mobile number [protected]....

I had placed an order with wittycraft and was delivered by the courier person from fedex. I had given 1 rs.2500 1 rs. 2000 note and 1 rs.500 note to my mother-in-law and had left for work.in my absence the order was delivered and the delivery person collected rs.2500 and never returned rs. 1000 back. I have been chasing the same with the fedex team but to no resolution. They told me do what you want we will not help with the query. Please...

Hi, i have a parcel from newyork to india, my sister sent it with fedex express, after a week it reached india and stuck in bangalore customs.
They requested me for some documents, i did submitted all of them. However its been more than 15days, no reply or call from them about the status of my parcel. I am calling daily to customer service, they say its pending from customs team. I tried reaching banagalore customs, no one picks my...

I recently purchased online. The company i purchased is from focusrite. They are shipping the product from u. S to india. This is my first international shipping experience. After few days of purchasing the product i got a call from fedex team stating, we are calling from fedex and your shipment is in customs. We need you to provide us with your kyc details. After this call we will be sending you a link to a portal where you have upload your...