First Flight Couriers — not received pan card till date.

I am ankita mudgal from patna. I had applied for pan card on 11/01/2019. According to the status of my pan card, it was dispatched for delivery on 28/01/2019. But i have not received it yet. It has been 4 months now and there is no response.
Please look after my request and kindly deliver it on my communication address as soon as possible.
Pan acknowledgement number ([protected])
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Complaint comments 


Inconvenience caused is highly regretted. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.
We have given material to First Flight Courier for dispatch but material not received to our party or not received to us. Due to this we suffer the loss of Rs. 78280/- Company has closed then how can we receive this amount and from whom. Enclosed Dispatch receipts


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