First Flight Couriers Complaints & Reviews

Address: Mahagun Mansion Phase 1 Ghaziabad, Ghaziabad, Uttar Pradesh, 201014

My pancard is sent by nsdl through first flight courier and expected delivery date was 1 mar 2019. I have provided valid and accurate corresponding address and when i have tracked my consignment the status from first flight courier shows no update since 22 feb 2019. I am providing tracking airway bill no. B904z0717408.

Please look into the matter and send my courier to me as early as possible

Aug 7, 2021

Complaint marked as Resolved

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 15, 2019

Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Hi

This is very worst experience by using this service provider, i booked courier in franch express and they transferred to first flight couriers but the courier is still not delivered in below address and showing the status last three days pending at destination location.

Could you look the issue?

Lic of india, allahabad br iii 23r,
Jeevan prakash, mg marge, civil lines 211001
Phone number[protected]

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Address: Dainik Bhaskar , MP Nagar Zone 1, Bhopal, Madhya Pradesh, 462011

To the

Manager
Flight courier
103/104, premium house,
Opp. Gandhigram railway station,
Off ashram road, ahmedabad - 380006

Consignment p[protected] booked on[protected] till today not received at given location

Please check and confirm

Manoj polia

Plot no-582/1791, kar,

Kargil chowk, deogarh,

Orissa, pin-code - 768108

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My pan card delivered to wrong address instead of my adhar permanent address kindly find the attached document and send to KGF instead of harjenahalli, kurugal Post, kolar district..

I request you to make corrections and inform to your first flight Currier partner.

My contact number [protected]

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Address: 641604

B904Z0611311, B904Z0611312, Even after 20 days I didn't receive my courier nd they didn't even call regarding the courier so far... I was waiting for this courier for an emergency...For what the hell yu people running bloody ### office there ? Bette shutdown nd getlost yu ###... Just go nd read the reviews it's the worst ever service here ...

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Address: FLAT NO 501 NIRMALSRUSHTI CO OP SOC PINAC COLONY, Pune, Maharashtra, 411052

This is very unpleasant and sad courier service experience that i am facing now
One parcel has been dispatched from guindy hub kerala by franche express and later that has been handed over to first flight service.
Awb no.[protected]
Ref no. C[protected]
I am trying to track this document on daily basis and still i am not able to get through

I have also try to reach on landline number pune office ([protected]) but after various efforts no one has answered call/query

I would further escalate this to very senior stake holders in first flight and franche expresss

Regards
Prashant
[protected]
Pune, maharashtra

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Team,
The mentioned cn : m991q6758017 is not delivered till date. On confirming from local first flight courier office, yelahanka, bangalore - 560 064 for the delivery of the sane i was informed that the office is closed and is to be collected from hub office. Please intervene for early delivery.

Regards,
Jayanthran kagoo.
[protected]
Indian air force.

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R

Raghu130781

Mar 7, 2019

Why your Mahanagar Branch supply is very lait
consignment No.-J991M8332054
so many times your branch is dispatched very lait and respond very badly please take it very seriously ...

non delivery of cn : m991q6758017 - Comment #3371058 - Image #0

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Hello sir
My name is anshu kumar my pan card no. Is fibpk3926f. My booking no. Of courier is b904z0666199. My pan card not delivered at my address. Plz send my pan card at my address soonly. Because my pan card not me at give time in mail and msg. Which my work not done at time. So give my pan card urgently basis at my address. My pan card returned why give answer. Thank you

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Mar 07, 2019

Updated by Gaurav kumar raghuvanshi my office address is 1/6659 3rd floor bhagat singh market near hira sweets east rohtash nagar shahdra delhi 110032 plz send my pan card at this address. thank you

Mar 07, 2019

Updated by Gaurav kumar raghuvanshi plz does the resolve very soonly plz and does the contect of my no. 0r my email id

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 14, 2019

Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Gaurav kumar raghuvanshi's [Complaint's author] reply, Mar 16, 2019

My acknowledgement no. Is 881032271705250

G

Gaurav kumar raghuvanshi

from New Delhi, Delhi

Mar 16, 2019

My acknowledgement no. [protected]

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Pan card had been dispatched vide cn: b904z1612706 by nsdl ffcl tracking shows arrived at bhyander branch thane on 21feb19 and delivery scheduled for next day. No update further on the website. Why is ffcl holding important document. Further the call center phone do not respond it's busy the whole day so even contacting ffcl is impossible. This type of service is definitely tarnishing the image of the company. Please look into the matter and make arrangements to deliver the same.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 14, 2019

Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Address: Bellary, Karnataka, 583101

I got an my document through first flight courier which it was has been reached by 25/2/19 where the courier has not delivered my item to the given address there has been nagelating my track id :b[protected] it has been came to ballari courier office by 25/2/19 the courier boy has been said me that but it was has been over 10 days it was not sent for delivery the customer only need to go for courier office and have to collect there document plz take the action on the first flight courier, ballari branch

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Address: 560099

I had sent a consignment from bangalore to mumbai on 19th feb 2019 vide docket no: f991a0257744. The consignment is still not delivered in mumbai.

The response i get from first flight couriers is that mumbai office is on strike. Its 3 weeks and still they are on strike, none of the customer care staff is willing to provide an update and give a commitment on delivery of the consignment.

This is the worst courier company in the country. Would file a consumer complaint due to loss of opportunity due to the delay of the consignment by first flight couriers.

Request all to stop using first flight couriers.

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G

Gupteshwar Keshri

from Pune, Maharashtra

Mar 6, 2019

Why my courier is being delayed . It should have been delivered before 28 February.

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Address: Bangalore, Karnataka, 560076

I had a shipment from usa to bangalore, india sent through first flight usa, vide awb no: ffu469845. The consignment was picked up on 19th jan 2019 and was to be delivered on 8th feb 2019.

The consignment reached mumbai customs on 30th jan 2019 and after that there is no update.

All my calls and emails go unanswered and no one is accountable or responsible to discuss this issue.

I am planning to take legal action on first flight couriers. They are the worst courier company in the country.

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P

pctadm

from Jaipur, Rajasthan

Mar 6, 2019

Courier date 19 02 2019
place jaipur to chennai
it was a urgent courier and it contain my valuables and now
chennai courier people are saying its misplace

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Address: Ranga Reddy, Andhra Pradesh, 500084

My consignmet need to be delivered on 2nd march but there is no delivery as of 5th march. They are urgent dicuments rwhich i need but getting delay due to poor facility of courier.
I tried to call regional customer care number of hyderabad[protected] but number not valid. Toll free numbers are also not reachable.

Could please make delivery urgent and on-time.

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Address: 560094

Dear sir,

I applied pan card for my wife, and tin site shows status as dispatched through first flight couriers.
B904z1651085 — tracking id
When i track the status of the courier, it shows as arrived at bae rt nagar branch from 26th of february-2019,
I tried reaching all the numbers of first flight listed in website, none of them seem to be working.
Why the mail is eating dust from past 2 weeks, in my past experiences with first flight courier they give fake excuse as door locked.
Why courier service is being licences inspite of improper support.

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Address: D - 1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai - 400 063. INDIA Ph: 022- 39546666 Fax: 022 - 39506016 Email: [email protected], 400009

AWB -R991Z0946743 on 20th February 2019 since 12 Days Courier is Misplaced from transit Jaipur to Bombay as the courier content Passport of the Candidate having Flight for Travel to Bahrain such irresponsible and careless services they are not replying or doing follow up to trace our parcel

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Address: 560100

Consignment number - b904z0720512. My pan card was dispatched from mumbai on[protected], but the status has not changed since then. It is still showing as the consignment is in mumbai. I tried to contact the courier center and they are saying that there is some strike in mumbai, so it will take some more time. Please let me know the current status and when can i expect my package?

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Mar 09, 2019

Updated by Vignesh Sabari Nobody even cared to call or message about this complaint. Do organisations even care about the complaints raised here?

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 8, 2019

Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.

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Awb # m991b8549986 was sent on 18th feb from pune (Viman ngr) to vashi. This was very important and expensive stuff which i had to sent to u. S as my friend was leaving. And its still not delivered. After so many calls and emails, no confirmation on the same. They are still on same point, the strike is still not called off. Neither they are delivering nor they are allowing to get the package from marol hub in mumbai.

Such a careless and pathetic company. Never sending any parcel from first flight for sure.

Request you to knidly take necessary action against this company and pls get my parcel back.

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Mar 15, 2019

Updated by Mepuro Above complaint still not resolved. Kindly take action at the earliest

Mar 25, 2019

Updated by Mepuro Still not resolved. Pls help

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R

ranjan521

Mar 5, 2019

This worst service treatment by first flight.I already mailed to customer care but no reply even after 48 hrs.
Please take some action.

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ranjan521's reply, Feb 26, 2019

Dear sir/madam,
I couriered my parcel which was very important and local office of first flight Nagpur has assured that the delivery within two days in Bihar ( Bhagalpur).
I couriered on 16- feb-2019 and still it is not delivered.it is defamation of first flight and bigger failure of delivery deadlines.
Please take necessary action against this.
Consignment number:- M991B8524386

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Address: 260 MIG, LOHIANAGAR KANKARBAGH, Patna, Bihar, 800020

The consignment no. B903z9959505 was expected to be delivered on[protected] as it has been dispatched on[protected]. The status of the tracking number on the first flight website says that it has been reached to patna hub on 12th feb 2019.
I have not received my pan card yet and i urge first flight to deliver it to me asap.
Unable to reach them on their given contact number which replies back with a busy message all day.

Aug 6, 2021

Complaint marked as Resolved

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S

Sailendra Chauhan

Mar 5, 2019

My pan Cad is not Dileverd till Now 04.03.2019 on my Home Address, , I sow Accepted Dilvery date 14.02.2019 on NSDL.
First Flight Couries Company Not Recieve My Any Call Since 15.02.2019.
Plz Help Me
sailendra Kumar
Mob-[protected]

pan card not received after 24 days of dispatch - Comment #3367624 - Image #0

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K

Kamaludee

from Salem, Tamil Nadu

Mar 5, 2019

Dear sir,

Your service is very very... . Bad not response very bad courier
My courier not reseved still pls call this number [protected], [protected]
My courier B904Z0713213

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 8, 2019

We sincerely regret the inconvenience caused. Kindly provide the PAN / application acknowledgement / Token number or other transaction details of your concern. We shall revert with status thereon

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Address: Honda Cars India Ltd Plot No.A-1 SEC 40/41 SURAJPUR KASNA GREATER NOIDA UTTAR PRADESH 201306, Gautam Buddh Nagar, Uttar Pradesh, 201306

Reg:consignment no. W991z1401924 dated:21/2/2019

Dispatch place:honda cars india ltd. To nippon konpo india pvt. Ltd
Signature tower gurgoan.

We had couriered some important financial docs to nippon konpo gurgoan on 21/2/2019. Your tracking system is reflecting that this parcel has been delivered on 23/2/2019. Whereas they have not received. We have registered a written complaint on your local mail id on 27/2/2019 7 again on 28/2/2019.
Your contact telephone no are not valid.
There has been no response from your side.
Kindly track this shipment and provide us a receivers copy.

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A

Altaf1974

Mar 5, 2019

I actual sent IT Department to make some correction in my pAN card which they sent me back through ur courier but I still not received it it's has been years pls help me

reg:courier missing con:w991z1401924 - Comment #3367782 - Image #0

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The consignment no. J[protected] was booked on 20.02.19 at orai. It's almost 8 days passed and the said consignment is still not received at destination pune. We are surprised that your traking system is also showing incomplete information. As it contains most urgent a medical insurance document. You are advised to share me perfect situation in my no [protected].

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S

Sunil Chandwani

from Songadh, Gujarat

Mar 5, 2019

I have not received my daughters PAN card which was shipped vide consignment number B904Z0564795. The reason given by their customer care department that there is an application ongoing strike in the Mumbai operations. They are unwilling to let me pick it up personally even. No idea when situation will change

First Flight Couriers Complaints & Reviews

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First Flight Couriers reviews & complaints page 8

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