Flaberry.com Complaints & Reviews

Order no [protected] is not delivered or refunded they have promised to deliver it on 14th feb 2020 but failed to deliver it and my amount is not refunded also.. They are not responding to my message also they are just looting the people money and it's a fraud company. So plzz resolve it and make my money refunded by them and let them stop their fake promises provided by them...

Order no [protected] the order is not yet delivered or refunded my amount they didn't called me or responded to my call i paid 919rs for the delivery on 14th feb 2020 but they are not responding to it it's a fake website just for looting peeoples money and playing with the feelings of the people... So kindly refund my amount as soon as possible.. Fake promises my website should be avoided...

I have never seen such a fraud company. No response from customer care. My order number was [protected]. I don't think they are going to return the money. I tried calling them several times, but they asked me to send a message. Whenever i send the message i get the same reply. I don't know what to do. I hope consumer complaints could help me, because last time it saved me from another fraud company....

Dears,
Order no:[protected] & [protected]
I gandhi have ordered for cake and roses for valentines day. Time slot was 10 to 1 pm but till now nobody showed up and no response from customer service. Then again i placed another order for roses and chocolates with the time slot 2 to 6pm. Same condition with the second order also..

I have order for one who is so special n my special day was spoiled n highly disappointed..br...

They provide a time slot they will charge surcharges taxes and all but do not deliver the product at all and there is no possible way to contact them they are cheating people and moreover they are not even responding for a number of complaints too this company must be taken into the notice of cybercrime people they are reckless and taking innocent peoples money and hurting their emotions...

Dears,

I have ordered for cake and roses for valentines day. Time slot was 10 to 1 pm but till now nobody showed up and no response from customer service. I have written mail as well but no reply.

Seeing the many complaints i don't think my order will be delivered. I have placed order for special occasion to surprise my wife but now all the plans have been ruined by these cheaters.

How can you...

Ordered cake, teddy and chocolates combo for rs.2360. Monday feb 10/2020 7pm-10pm was the delivery slot. I have also paid extra changes for this time slot selection. Order has not been delivered until now (Feb 11/2020 11am) customer support speaks about refunding in the call but does not send any confirmation mails as promised. Order status is still in process on their website. Recently got to know there are more than 1k complaints about...

My name is yamuna... I have been cheated by flaberry... I have ordered cake in flaberry on 2nd february for my loved one... But they didn't delivered the product... And no money was refunded into my bank account... And now they are not responding to me... Its really fake site playing with people's emotions and money... Sooo government should take action against them... Please make sure that my money refund back......

My name is satya prakash from ghaziabad. I was booked a serprise gift in 1149 Rs. for my wife on 8 Feb 2020, and company promise with a text line, which was showing on the webpage during the booking that they will deliver gift at midnight. Also after booking, they email me on my e-mail id that is showing, my booking is confirmed with reference no.632262.

Sir please take a legal action against this fraud or scam trap company,...

I ordered simply red - deluxe bouquet on 7th feb from flaberry with my order id: #[protected]

Delivery info:
Date of delivery:[protected]
Time slot: 06:00 am - 09:00 pm

Subtotal: inr 699
Discount: inr 100
Total: inr 599

I tried to contact their team lot of time but couldn’t get through the call. Raised tickets using their help section also but nothing worked. Instead...

I placed an order for cake and flower on 10th october, 2019 with order no.[protected]. The order couldnt be delivered even after several follow ups and thereafter my refund request of rs 1347 has not been processed till date even after several follow up.

The only way to contact customer care is through chat with their customer care representatives who always promise you to contact you in 48-72 hours and they never contact you.br...

I placed order on 4th nov for the delivery of flowers on 5th nov (Order # [protected]). They promised to deliver it by 1pm, then said there is a delay and the order will be delivered by 3pm. But till 8.30pm, it was not delivered. On inquiring from the helpdesk, they have only one response, we apologize but have no idea why there is a delay. And they are not doing anything for it. They are also not refunding the amount. This is cheating from...

I have placed an order, # [protected]. For my anniversary.

But it is not delivered, and while contacting the customer service, they refused to cancel the order or initiating the refund, simply by saying we are still working on it, and will be delivered shortly.

Also they way they respond to the customers is highly unprofessional.

Disappointed..!! I need my money back.....

I ordered a cake on 9 august with order id[protected] that was not delivered to me. So many times i complaint about it but they stopped replying back to me. They are saying they will refund in flaberry account but i dont want to use this company service. So i need my refund in original mode. Kindly refund my money back in original mode. I will be very thankful to you....

I ordered a birthday gift. The order is not yet delivered. Order id :[protected]. I lost my money and trust. Very disappointed and cheated. Flaberry is accepting all the pincodes and at the last minute they will ask for the surcharge amount. We will be trapped at the end. If you can't deliver then why are you commiting. Fake people. Fake app. Dont trust this. Now at least give my money back. The chat support people are giving false promises....

I'm Ordered a beautiful cake with flower for birth day occasion to deliver on 25th Aug Item received on 25th . Totally spoiled the birth day event. I did not get the cake what i ordered and no flowers. i got some cheap cake worst packing. Without my knowledge and permission they changed the items and delivered. Still i did not receive my refund amount after sending so many mail and complaints. I request every one not to use flaberry. br...

Hi,
i had a bitter experience from flaberry.com . I have ordered a combo pack of cake, bouquet and chocolate box for my friends birthday.
The team were quick enough to make us to do the payments. On the day of my friends birthday i came to know that the product is not delivered by the time they had given. then i contacted through their online chat. the worst situation is that these people are not available to contact through...

I have online order wiht flaberry for birthday gift.
And received below message but i have not received order on scheduled date and that was only one item now they are sying that plant delivery time is 5 to 7 working day and remaing amount will refund. This is cheating with use and they promised delivery time bit not delivered on time.
Thanks for using flaberry.com! Your order has been confirmed and will be delivered as per...

I had booked an anniversary cake that was supposed to be delivered by 6:00 pm on 16th June. At 8:30pm it is still not delivered. Possibly they want Anniversary cake to be cut, post dinner.

Though committed to deliver before 6, it didn't happen even after several follow-ups. I started following up from 3:35 pm

Excellent customer service

Refer the photo for proof...

I placed an order (#[protected] on may 5, 2019 via flaberry.com for a bouquet of flowers and some chocolates to be delivered to a location in vyara, gujarat. I had also paid extra for fixed-time delivery. The order wasn't fulfilled that day and after one day, i got a false confirmation on e-mail that my product has been delivered but in reality, the product was not delivered at all. Upon enquiry, they told that the delivery was unsuccessful....