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Flaberry.com Complaints & Reviews

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Last updated Aug 25, 2022
Complaints 241
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30
Unresolved
211
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Dwarka
Delhi
New Delhi District
Delhi
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110075

Flaberry.com reviews & complaints page 3

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Placed order 8 days before so that it can be delivered on day it needs to be. That is yesterday 4 aug and hopeless site fails to deliver, hopeless customer support fails to respond. You have no courtesy to even understand the embarrassment that we go through because of you. Its my mistake that i placed order from this site. I want my refund back immediately. This site and your service is fraud. Fraud!!!

Atleast some professional...
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Address:delhi
Website:flaberry.com

Earlier i ordered roses on rose day which was not delivered.. I requested so many times to refund in my account but in vain. It was refunded as flaberry cash.. So i ordered again a month ago to utilise that cash adding some extra amount.. But that order too was not delivered. No refund has been provided yet.. Customer care is not responding.. I want my refund in my bank account...
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Address:Flaberry Services Private Limited registered address is C-1033 A, PALAM EXTENSION SECTOR-7, DWARKA NEW DELHI South West Delhi DL 110075 IN.

I ordered flowers with Flaberry.com for delivery order number [protected] for Rs. 1499/-. On the day of delivery dated 29/07/2020 they emailed saying that they will not be able to deliver the flowers because of "Flowers shipment is not available". In response I had asked for a full refund in the original method of payment i.e bank account. After this request they have stopped replying to any of my emails/online support chat even after multiple...
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There is no way i can check the order status. Nobody is even responding. I am unable to connect with anyone to understand what's happening. Worst customer service i have ever had. I have been struggling since last 2 days. When order is supposed to be delivered on the same day but there is no way i can know the status. And also website/ app are not at all helpful. Either they should provide a clear information on what is happening with the...
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M
Meghz Maria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered, refund not credited

Address:A 57,DDA sheds,okhla phase 2 , New Delhi ,110020

Hi i am meghna,
I ordered a cake and a bouquet of roses on[protected] through this site called flaberry with amount of 1997 /-, it was supposed to be delivered on[protected] between 10a. M to 10 p. M on[protected] i messaged enquiring regarding the expected time of delivery they said that it would be delivered before 7 p. M.
At 5p. M i received a email stating that they won't be able to deliver it, they will deliver it next day....
+3 photos
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Kiran Channegowda
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Not delivering, not refunding

I Paid Flaberry Around 3000 Rs, 2 Months Back To Deliver Flowers And Sweets. When Nothing Happened For 2 Weeks, I Tried To Raise Complaint. No Customer Care Number, Just A Ticket Portal Which Was Not Working. After Several Attempts Logged A Ticket And A Person Avinash Pandey Replied After 2 Weeks Saying They Will Act In A Couple Of Weeks. It's Been More 2 Months Now, They Are Not Responding To Mails And FB Messages. A Bogus Company, Scamsters....
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Address:Ward no 6, Teachers colony exchange road lakhopar

I order a bookey on 8june by mistake i cancelled the order nd then after i continuously trying to connect the call but they not responding on my call nd not even give my refund back...
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Address:C 1033 A, Near Ramphal chowk, Shiksha Bharti Road, Dwarka Sector 7, New Delhi, Delhi 110075, New Delhi, Delhi, 110075

I have placed an order on 14th feb 2020 which was placed successfully and the payment of rupees 1, 303 was deducted at the same time. The order was never delivered and the order status was pending due to payment gateway has not confirmed the same.

I tried to connect with them for the order stats with no success. Their contact number is not working and they haven't replied on chat as well.

After 5-7 days, they...
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Revathi Subramanian Nikhilesh
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refund complaint

Address:8-4-548 D, Old post office lane, Shanker Lal nagar, erragadda, Building opp HDFC ATM, 3rd floor, near GS mobiles, Hyderabad, Andhra Pradesh, 500018

I had placed an order on flaberry, however, due to them not being able to deliver it from the same merchant, i had requested for a cancellation and refund. I had paid for the order using my bank account and i was told that the refund would be processed in 5-7 business days. However, i now receive an email stating that they've refunded the amount to my flaberry wallet.

How is this even possible?? I need a refund to my bank account...
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N
Niansha
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not delivered my order

I have ordered twice from them but they didn't delivered my order once and now i am asking for refund they are not responding and blocked my number.
First order was on 13feb for rs 897.
They failed and didn't even replied to emails. These people don't have any contact number to talk. Then again on 20 feb i ordered after their email in which they promised to deliver my order. But they are so insensitive that again they didn't...
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Website:Flaberry.com

I ordered on 14th feb and product (Gift) was to be delivered on the same date but they did not deliver. After so many mails they replied so late and apologised but stopped responding when asked for refund. To add to the misery they asked the recepient of the gift to come and pick up the gift as they could not deliver to the place. Now they dont respond....
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Address:Nagpur, Maharashtra

I have ordered one bouque for my mom n dad's anniversery on 18 feb 2020, it was supposed to be delivered on 19 feb 2020 till 1 pm (According to selected slot time). But till 9.00 pm the order was not delivered and even today on 20 feb 2020 the team is not replying to any mails and messages. Even the customer care number is switched off.
Hoe irresponsible the team is to rply to nay messsages and mails...
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L
Laxmikanth1117
from Mumbai, Maharashtra
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fraud website taking money and cheating people

Address:Delhi, 500010

I have issued a order no:[protected] on 13th february and did not received any delivery i have paid them 919rs they had been cheated me and they didn't deliver any thing to my address and cheated me without refunding any amount to me... They are fraud people looting all peoples amount and not delivering anything and not refunding the amount alsooo... Plzz take action on them and make my amount to be refunded.. Call me on [protected]....
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Address:400709

I have ordered from https://www.flaberry.com/ order #[protected] | sunday, february 9, 2020 3:40 pm. Payment has been deducted but product not delivered and now when im asking for refund they dont respond, but just send automated emails for complaint receipt. Status shows that amount refunded to flaberry case but i want the money back to my bank account from where i paid and not in their website account....
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Address:New Delhi, Delhi, 110065

Hi. I made an order# [protected] for rs. 399, for my sister in mumbai, on feb. 13th, 2020 (To deliver on 14 feb) but it is not yet delivered. They do not reply on chat and customer care number doesn’t work. Someone called from ‭+91 [protected]‬ and said they will deliver on 15th but not delivered again. Such a fraud they are. Not picking calls as well...
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A
Aditi Katti
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fraud

Address:Srinagar, 560050
Website:www.flabbery.com

I had ordered a delivery of 1000rupees on 12th deb which was supposed to get delivered on 14th feb. There has been no response nor update regarding the delivery. Since there us no contact number i [protected]@d complained 100times yet no response. I needbthevrefund or some update regarding the delivery. Such cheaters. Chee. Shame on you people. Your company will be sued...
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Address:corporate address: Flaberry Services Private Limited A 264, 2nd Floor, Okhla Industrial Area, Phase 1 New Delhi - 110020, New Delhi, Delhi
Website:www.flaberry.com

I have ordered flowers worth rs1923 to be delivered on 14feb2020 but there is no response and no way of communication.
Customer care support numbers are down, chat support disabled, whatsap chat support also not responded. Flawberry and anurag srivastava is doing total fraud and playing with emotion of the people.

I want my money to be refunded asap....
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S
Shreya Arya
from Mumbai, Maharashtra
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order number 1200228097

Address:New Delhi, Delhi

I ordered yesterday flowers n chocolate of rs 798... I had to even pay valentine surge fee... I made delivery request for 14 feb till 9pm... I contacted customer care no response was given they don't reply... We can't call them... My order was not delivered... I want my refund kindly look into this matter... Plz refund my money... I m highly disappointed...
Order no [protected]
Amount 798...
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P
priya nagpal
from Sri Ganganagar, Rajasthan
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fraudulent site

Address:1, A-225, Pocket A, Okhla Phase I, Okhla Industrial Area,, 110020

Yesterday, 14 feb.2020 i did place an order on flaberry which they accepted and i paid for it but right after placing order the website stopped allowing me to visit and still my order has not been delivered and no response i have got yet from their side. My order details
Order id: [protected]
No mode of contacting is available there.
I want my refund....
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D
diamondbokshi
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flowers delivery

This company is a fraud. I bought roses through flaberry for valentines day and money wa deducted from my account through razorpay, but they never delivered or called, and they cannot be contacted. I raised several tickets but there was no response. This company is entirely fraud and needs to be reported. It would be great if this can be reported so that other people are not duped....
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