Flaberry.com Complaints & Reviews

Highly unprofessional. No timely delivery. Pathetic customer care. I had placed order no. [protected], 2 days prior to delivery. Time slot given was 8 am to 12 pm. Upon calling customer care at 11.30 am, they say that being remote location, order delivery time cannot be confirmed

What is the point of getting flower delivery in the evening or night....

Worst service is this the wat you treat customers id you do this who order from your site i need my money if it disnt happen i vl complain and spoil ur fame and name. By taking this issue to social bet wroking site. Kindly return my money [protected]. How ridiculous what is the use of doing shopping on ur site when you dont give trust to the customers! Stop this cheating business! Return my amount. I am taking this very seriously.....

I have booked cake after taking confirmation from customer care about the delivery location vide order no [protected] but as usual they have not delivered and when asked about refund they did not initiate refund also even after talking to customer care more then 5 times. They have not refund the money back.

They always say we will call you shortly about payment. But that shortly never happened....

I ordered flowers from this site on fathers day worth rupees 624. The order should deliver in morning slot but after sending multiple mails to customer care i did not get any response nor the item delivered. Now the status is showing as money refunded but it not came in my account. I am feeling like cheated by this site. Customer service is worst i have ever seen. If they can not deliver they should say that. They are not responsive at all....

#order no. [protected].

I had ordered cake and greeting card to be delivered on 18 june 2017. Till now they have not delivered anything. When i connected to their customer team, they said sorry order can't be delivered as the location is far away. Then why did they take my order. Customer care representative was not responding properly, he is saying for refund finance team will call in 48-72 hours. Cheaters, why did they take...

Hi,
I never knew iam being cheated when i ordered mixed rose bouquet for my parents on their wedding anniversary. They didn't call me to initiate a delivery, instead they cooked up a story telling somebody attented the call and was not willing to pay the delivery charges. Calling their their customer care the next day on may 17th, they told me it will be delivered on 17th by 4pm stating mine was a remote location. Point to be noted...

I have ordered chocolate bouquet on 27th may 2017 for my wife's bday which was on 28th may 2017. I chose the timing 8am to 12.30pm slot on 28th for delivery. But on 28th at 12.15pm i received a phone call from flaberry saying that the product which i have ordered is not available with them so she gave me option to replace order and told me the product details which she is replacing with old one. 1. Red roses bouquet with 10 to 15 flowers....

Hi this was my order no[protected] placed on 15th May. Falberry did not deliver the cake. Moreover, when contacted you guys for refund i had been told that would be getting the call from flaberry with in 48 hrs which did not happen. Its 10 days now, if i do not get my refund with in next 24 hours i will am taking action against you guys for cheating customers. This is high time.
CS team drafts response that the token has been created....

There is this some kind of fake site to loot people?
I am trying to reach them from last 2 days. I have ordered flowers for my mother on mothers day which never got delivered and customer care picked my phone once disconnected and then never picks again.
I have paid 400 for the order.
I am going to report this site in cyber crimes as well and will make sure strict actions are taken against them....

Ordered a bouquet on mother's day for delivery in ranchi, they claim to deliver the same day. Their customer care is very poor, i called about a 100 times and no one answered.
Then the next day they say they delivered it, i did not get any delivery. They probably sent it out to some other address and when i am asking for the signature and phone number proof they are saying they have delivered it and end the chat.
This is a very...

I am kavya from bangalore ordered a cake online through flaberry.com website, delhi on ocassion of mother's day to rohini, new delhi order id bearing number[protected]. I had selected an order slot of 8am to 12 pm delivery slot. I was waiting for my mom to call me that she has been received the order, but no!!! I kept calling these people they never picked the calls, meantime when they picked they convinced me as it was a big ocassion we have...

I had ordered for a bouquet of flowers for mother's day but it still has not been delivered. They don't have a direct contact number.how does one contact them. They better refund by money. They have a order status number but every time u call them it says your order is being processed right now. The whole day passed and there is no other response from them....

I ordered bookey and chocolates through flaberry.com on 10th may 2017, which was supposed to be delivered on 14th may.My order no. is[protected]. Its very upseting to know that oder was never delivered and costumer care never answers calls. After 6hrs of continuos trial my call got connected and only answer i got was it was under process. The realilty is that they themselves don't know the status of the order. Its very unfair to cheat people...

Hi,

I have place order to deliver on 10th may'17, but it was delivered on 11th may'17.

I have planned my anniversary occasion on 10th mid night as surprise gift. And i place the order on 10th may around 12:00pm.

Flabeery is ready to deliver on same day itself.

Based on their confirmation i placed order and i waited for complete night but nothing was delivery to me.
br...

Dear team,
I m very dissapointed with ur service.
Plz refund my money...
Ur sender boy only communicate with ph call receiver is not there with communication address on that time.
Then ur customer care executive call me for and told me that if i want to resend flowers... Then i give 150/- he told me that he will send me a link to pay this extra money. He didn't send me link. When receiver going to ur office...

Request everyone not to order anything from this website. I had called them before placing an order to confirm whether they can deliver the cake for a birthday. After i got the confirmation i placed an order[protected] and on the date of delivery, i get a call saying it's not possible to deliver the cake.

I requested to raise the complaint (Ref no. 169540) and within 15 mins of complaint registered the order status got updated...

I ordered a bouquet of flowers, a teddy and chocolates ( order no:[protected] from flaberry on 29 March. The delivery was due on 30 March in the morning slot 9 am to 12 noon). I got a call at 11am to pay Rs 150 extra as the location is far away. I paid that extra amount also. The order was delivered at 4 pm. Moreover the order was not the one I ordered. Instead of exotic chocolates as written in the details, there were some local chocolates...

Flaberry is a cheating piece of ****. When I lodged a complaint against them for the order no.[protected], they did not gave me a refund. Instead they tried to avoid the refund by making the flower delivery on a wrong day(10 days after the occasion).

Late deliveries can be acceptable when we are sending a gift in form of electronic products, garments or jewelry.

Late deliveries are not acceptable for flowers or...

This is the email I got after orderind
Dear Chaithra,

Thank you for choosing Flaberry!

In order to make your experience better we would like to provide you few important updates:
To know you order status, just give a missed call to [protected] from your registered mobile number! You'll receive an SMS containing your order status.
If you need more information, you may call [protected]. Please...

I am Nikki, i rendered one cake from this web side order no is[protected]...but I didn't get my oder on time then I have mailed to flaberry then they replied me your payment has not received yet you check with your bank when I checked with my bank, Bank told me your payment has deducted from here I mailed again called so many time they didn't replied me once then after one month I got mail from flaberry we are crediting your money in our store...