I am loyal customer of flipkart since their starting stage. Flipkart also provided me credit of rs 50000 under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
“we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.”
But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply
I mailed them this
“sir,
Please dont suspend my flipkart account. I have purchased a good amount of products. 90% of them are booked in my home address. You can check it.
Redmi mobile which i have booked is for my personal use. I am doing internship in delhi as an assistant videographer. As iphone 7 plus is a single sim mobile. I cant add a secondary sim to it for my official use. Therfore i decided to buy a new mobile. As per you, i am using this account for reselling purpose. I have booked redmi mobile for my personal use only. Due to continues cancel, i booked the mobile again. Atlast i got a mobile. It was not for reselling.
Please unblock and reactivate my account, i have still a product pending for the delivery. I am a regular user of flipkart and it has very good facilities like flipkart cardless credit and flipkart plus.
I assure you that, this account was never used for reselling purpose and never be used for the same. Please unblock my account, because i dont want to miss those lovely services of flipkart.
Sincerely,
Andrin issac
[protected]@gmail.com”
Thanks,
Name - andrin issac
Email id - [protected]@gmail.com
Nov 28, 2018
Complaint marked as Resolved I got a mail from them..
it is given below..
“Hi,
Greetings from Flipkart!
This mail is further to the complain on consumer complaints.
As per the concern raised, we are working on the issue to get this resolved and request you to share the contact number for further communications.
Thanks for your cooperation.
Regards,
Vikas Kumar
Team Social Media ”
I replied them with my mobile number..
When i tried to login my account.. it became successful 😇
Thank you flipkart..!
Thank you..consumer court !!
Flipkart customer support has been notified about the posted complaint.
I have received Order id :OD[protected] but not received starter kit with it so please provide starter kit And also provide demo of microwave oven after 26-11-18 so we are very thankful to the Flipkart team members.
Regards