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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1366

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S
smpoojary
from Chennai, Tamil Nadu
Nov 26, 2018
Resolved
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Resolved

Address: Udupi, Karnataka, 576226
Website: www.flipkart.com/order_details?order_id=OD113810482065574000&src=od&link=order_number

Od[protected]Micromax tv). Rejected my refund.
Installation person who visited for product installation came to know that the product (Micromax tv) is defective and board has issue.
After that came to know that technician should come to check the product, but he is keep on cancelling the request. Finally fipkart rejected refund request.
Two time installation person cancelled request. Two times technician cancelled request. Flipkart says micromax team will contact you, but micromax team is not reaching us.
Dec 17, 2018
Complaint marked as Resolved 
Money is refunded to account. Thanks to Consumer Complaints for support and thanks to flipkart.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Flipkart Customer Care's response
We will revert on it.
Nov 28, 2018
Updated by smpoojary
Technician visited, he said board needs to be replaced, he said it takes 2 working days based on board availability. I am thinking, if old product then it is correct to replace each part. If it is new product, then why don't you replace whole product itself.
Nov 28, 2018
Updated by smpoojary
Otherwise needs to refund back.
Nov 30, 2018
Updated by smpoojary
What is the update? Today 30th is given 2nd deadline to check and pickup the product. Technician came and after that no updates. When refund will happen? How many days can wait for the refund? How times I can ask for this? I did not expect this from Flipkart. Amazon does immediately replace the item if item is not working, otherwise they immediately do refund.
Dear sir,
I have received Order id :OD[protected] but not received starter kit with it so please provide starter kit And also provide demo of microwave oven after 26-11-18 so we are very thankful to the Flipkart team members.
Regards
Hi Peer: Please raise separate flow for your issue.
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    Nandani chauhan
    from Noida, Uttar Pradesh
    Nov 26, 2018
    Resolved
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    Address: Dehradun, Uttarakhand, 248002
    Website: Flipkart.. rajat path.. mansarovar.. jaipur

    Recieved the wrong product.. Different color n very very bad quality n loose cover. If i am asking for a refund. They cancelled my refund req... N if i am calling customer care.. That no. Is not valid... Where to contact for my refund... Pls help... I want a refund... And i am a regular customr of flipkart.
    Jan 24, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Nov 26, 2018
    Updated by Nandani chauhan
    I want refund
    Nov 26, 2018
    Updated by Nandani chauhan
    Recieved different colour.. n very very bad quality product.. if asking for the.. they cancelled my refund req.
    Verified Support
    Dec 04, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      M
      mandeep dhaliwal
      from Rewari, Haryana
      Nov 26, 2018
      Resolved
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      Resolved

      Last time i did not receive my parcels because of your delivery boy and now its about your services that you provided your customers. I place 2 orders with order id od[protected] that is deliver on 24th nov 2018 and od[protected] that is deliver on 26th nov 2018 but i receive none of them because without giving any reason flipkart itself cancelled my orders, that is disgusting and very very disappointing. I has never seen this kind of services provided by any online service provider. After this i never place an order from your site and also recommend to all that please dont place any order from flipkart. I must say that flipkart is more than worst service provider that i have ever seen...
      Jan 4, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Nov 26, 2018
      Updated by mandeep dhaliwal
      I am not expected that you resolve this complaint as my last complaint.I delete you application from my phone forever...really worst...
      Verified Support
      Nov 26, 2018
      Flipkart Customer Care's response
      We will revert on it.
      I have order mobile on nov 2nd 2018. And flipkart committed delivery date as 15th. Today 20th but not yet received the item. I have been contact to customer care. There is no solution and proper information. Thia is way of treating to customers.
      Hi Flipkart, I am trying to buy a new phone by exchanging my old Phone. But when I enter my old phone make as Samsung, model as Samsung Galaxy Y plus with IMEI no. it says " imei does not match with selected brand/model"

      Please let me know how to fix the issue
      My account is deactive and i want to reactive my account

      account id-nishant123.[protected]@gmail.com
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        P
        Pranay5476
        from Mumbai, Maharashtra
        Nov 26, 2018
        Resolved
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        Resolved

        Address: 411018
        Website: Flipkart

        The worst online service provider is flipkart.

        I have ordered matrix shampoo/lotion/conditioner combo pack from your site costing of rs:409, but when the product got delievered the same product was just a fake;

        Eg:shampoo:clinic plus in matrix
        Lotion:hair gel of mens
        Serum:parachute oil

        I complaint the same to flipkart they rearranged the product but as i say in starting the third class company again gave me the false product.

        Then again i complaint they have refunded the money

        But such a fake company fakeeeeeee flipkarttttttttttt
        Dec 27, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
        Flipkart says that billing address and the delivery address should be same. But as I am ordering in behalf of a firm I want the billing address to that of the firm and the delivery address of my home.
        While other reputable e-commerce website allow me to do so and Flipkart does not.
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          S
          sudipta dhara
          from Egra, West Bengal
          Nov 26, 2018
          Resolved
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          Resolved

          Address: 721140
          Website: www.flipkart.com

          Already I contact with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?
          +1 photos
          Dec 28, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Is the issue resolved, Regarding the flipkart guess what game?
          I have also contacted with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?

          can not play quiz contest - Comment #3831133 - Image #0
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            V
            Vishalsingh2317
            from Bengaluru, Karnataka
            Nov 26, 2018
            Resolved
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            Resolved

            I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault.
            Dec 29, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              Y
              yugesh kumar
              from Delhi, Delhi
              Nov 26, 2018
              Resolved
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              Resolved

              I m yugesh Kumar. I m unable to open my flipkart account. My phone number is [protected] and my email id is [protected]@gmail.com. Whenever i try to login an error pop up login unsuccessful please try after minutes. I have to pay my flipkart cardless credit emi. I have been try many times to forget password also. How can it is possible when i'm unable to open my account. Please resolve it as early as possible. Thank you.
              Jan 7, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 27, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Akshatkesharwnai
                from Allahabad, Uttar Pradesh
                Nov 25, 2018
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                Address: Raebareli, Uttar Pradesh, 230132

                Sir maine poco f1 liya jisme screen bleeding ki aur mobile back panal defect issuse hai flipkart se liya. Flipkart ko complain kiya woh bolte mi ko mi ko batao toh kahte hai filpkart ko bolo.
                Plz help me koi sunwai nhi kisse jau mein kahne plzhelp me. Inke policy ke chakar mein mara koi sunwai hi nhi
                Akshat kesharwani
                [protected]
                Jalesharganj lalganj ajhara pratapgarh
                I have purchased samsung s9 plus from filpkart that time they posted of giving cashback of 6000rs.. after 3 months when I enquired about cashback theu said this offer is not applied for your phone.
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                  A
                  Andrin Issac
                  from Idukki, Kerala
                  Nov 25, 2018
                  Resolved
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                  Resolved

                  I am loyal customer of flipkart since their starting stage. Flipkart also provided me credit of rs 50000 under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
                  “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
                  This would also mean that you will no longer be able to login to your flipkart account.”

                  But i mailed them that i have not order those products for reselling purpose
                  But they have no given me any reply

                  I mailed them this

                  “sir,
                  Please dont suspend my flipkart account. I have purchased a good amount of products. 90% of them are booked in my home address. You can check it.
                  Redmi mobile which i have booked is for my personal use. I am doing internship in delhi as an assistant videographer. As iphone 7 plus is a single sim mobile. I cant add a secondary sim to it for my official use. Therfore i decided to buy a new mobile. As per you, i am using this account for reselling purpose. I have booked redmi mobile for my personal use only. Due to continues cancel, i booked the mobile again. Atlast i got a mobile. It was not for reselling.
                  Please unblock and reactivate my account, i have still a product pending for the delivery. I am a regular user of flipkart and it has very good facilities like flipkart cardless credit and flipkart plus.
                  I assure you that, this account was never used for reselling purpose and never be used for the same. Please unblock my account, because i dont want to miss those lovely services of flipkart.

                  Sincerely,
                  Andrin issac
                  [protected]@gmail.com”

                  Thanks,
                  Name - andrin issac
                  Email id - [protected]@gmail.com
                  +1 photos
                  Nov 28, 2018
                  Complaint marked as Resolved 
                  I got a mail from them.. it is given below.. “Hi, Greetings from Flipkart! This mail is further to the complain on consumer complaints. As per the concern raised, we are working on the issue to get this resolved and request you to share the contact number for further communications. Thanks for your cooperation. Regards, Vikas Kumar Team Social Media ” I replied them with my mobile number.. When i tried to login my account.. it became successful 😇 Thank you flipkart..! Thank you..consumer court !!
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 27, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Dec 03, 2018
                  Updated by Andrin Issac
                  I am now not able to login to my account.. why ??
                  When i contacted customer care by their email address.. i got a reply like this 👇🏻

                  “Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us.“

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                    P
                    P Das 31
                    from Raha, Assam
                    Nov 25, 2018
                    Resolved
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                    Resolved

                    I received two products on 8 nov and both of them have size fit issue.I requested for cancellation on the same day but the refund was cancelled on the next day.since that time i called the customer care more the 7/8 times .Everyime they forwarded the request and everytime it was cancelled without any reason .Now i am really frustrated with flipkart..they must know that they can make fool only once bt not again.I am not going to purchase any product from Flipkart in future and would like to recommend the same to other people also.. Flipkart is really not trustworthy.
                    Jan 1, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 27, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Nov 28, 2018
                    Flipkart Customer Care's response
                    Had conversation with customer and refund for the products completed. Customer is happy. complain closing
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                      R
                      rv2608
                      from Meerut, Uttar Pradesh
                      Nov 25, 2018
                      Resolved
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                      Resolved

                      Address: Aligarh, Uttar Pradesh, 202001
                      Website: flipkart.com

                      I have placed an order for Redmi Note 6 pro in a discounted price. The order is placed and they have provided all the details of order but on the delivery day the courier facility and flipkart shows the item got delivered without providing me the product. I have already made a complaint to their customer care and they are asking me continously to place a fresh order and they can't do anything because my order is cash on delivery. Now the price has risen and even the product is out of stock.
                      I am compelled to make my complaint directly to this forum as the flipkart customer care is not responding well and does not providing my order
                      Nov 27, 2018
                      Complaint marked as Resolved 
                      The courier facility helped me with this situation
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 27, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Nov 27, 2018
                      Updated by rv2608
                      But when and how I am get informed about that
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                        K
                        Koti9688
                        from Madanapalle, Andhra Pradesh
                        Nov 25, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600119
                        Website: Www.flipkart.com

                        I bought mobile from flipkart. Flipkart sent defect mobile to me. I requested so many times for mobile replacement every time they are rejecting that one. I requested agin for replacement simply they are telling go to service center. They are not accepting the replacement.

                        If i requesting again for replacement flipkart sent techinition from jeeves that techinition also said software issue go to service center. Based on his words i went to service center. Samsung service center confirmed that is not software issue that hardware issue need to change the mother board. For that they gave job sheet also i sent that job sheet to jeeves and flipkart still they are not giving the replacement they are rejecting. I lost money from flipkart. I need justice on this. Simply flipkart cheeting the people and they are sending refurbished or defect mobiles to custmors. I submitted the job sheet also from samsung service center.Kindly check and take an action on flipkart.
                        +3 photos
                        +1 videos
                        Dec 28, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 27, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          Maan Gupta
                          from Muzaffarpur, Bihar
                          Nov 25, 2018
                          Resolved
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                          Resolved

                          Address: 842002
                          Website: Flipkart

                          Sir, i have ordered furn central metal open book shelf by order id od[protected] from flipkart but instead of the product we have get shoe rack. I have requested for return as i oepn the product ann found wrong one. But my return request is cancelled continuously i have request for replacement 6 times by self an d two times by the customer care personnel. Now i am tired to giving so much replacement request.
                          Jan 6, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Nov 30, 2018
                          Updated by Maan Gupta
                          Not yet resolved my complain, today is fifth day posting of complain.
                          Dec 04, 2018
                          Updated by Maan Gupta
                          Pick up and refund is done today on 04 th of December 2018. Thanks a lot
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                            R
                            Raahul Kage
                            from Mumbai, Maharashtra
                            Nov 25, 2018
                            Resolved
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                            Resolved

                            Address: Belgaum, Karnataka, 590001
                            Website: Flipkart scam

                            This is regarding exchange mobile which was rejected due to slight scratch (Scratch and dent are not considered as damaged one) this is not acceptable. When worst condition mobile you are selling in the name of referbised how dare to reject negligence scratch product. Please refer attached image.
                            Order details; od[protected]
                            Product : moto x4

                            Regards
                            Rahul k
                            [protected]
                            +1 photos
                            Dec 29, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Nov 27, 2018
                            Updated by Raahul Kage
                            Can't believe without answering they cancelled the order with intimation.

                            This not expect from Flipkart. If you don't want to give product to customer then why simply put such offers in the name of publicity. And also earning with customer amount. ( I need all it back)
                            Nov 27, 2018
                            Updated by Raahul Kage
                            See even they didn't resolve and marked as resolved one... This is doing by Flipkart cheating their customers and lotting money from them in the name of offers and defective products.
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                              mohit229123
                              from Pune, Maharashtra
                              Nov 25, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411028
                              Website: www.flipkart.com

                              Hi, this is regarding order no. Od[protected] for which i have placed order on 18th of oct 2018 which has been delivered to me on 24 oct 2018. The product is smaller in size to me and that is of no use to me so when i tried to generate the return of that product my account was block on the same day, then i called the flipkart customer care about the issue that my account has been blocked and i am not able to generate the return account was attached with email id [protected]@gmail.com and mobile no [protected] later i got the reply from there side that my account has been blocked, then again when i tried to contact flipkart customer care they asked me to reply on the same mail for return which i have received for the account block, i have replied to mail on 27th oct and back to back i am sending sending mail every alternate day but so far i haven\'t received any reply from you side, i have also tried contacting through phone to flipkart but they are saying they are not able to help me and they said that flipkart will be replying on the same mail but now they are saying that as your account has been blocked so you cant return the product after almost a month as this was a order which was placed when the account was not blocked so i should be able to return that product and after that my further activitiy should be blocked. Please check this issue and kindly generate my return because that product is of no use to me let me know if any further details is required br, mohit jain [protected]
                              Jan 9, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 26, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                V
                                Viplove Sorte
                                from Darwha, Maharashtra
                                Nov 25, 2018
                                Resolved
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                                Resolved

                                It is to bring to your notice that i have ordered realme 2 pro smartphone, with my old smartphone exchanged. When i opened the box, i have received totally different product in the form of honor 7a, this is not the product i have ordered.
                                This is very disappointing as to how flipkart can do such blunder.
                                Since i have exchanged the old mobile, i don't have any smartphone to whom i can communicate with. I have been following up with the customer support but they have not given any solution nor assurance. No one is even clear about providing support.
                                I feel very cheated as i have immediately requested for replacement and no response from the team yet.
                                I have forwarded replacement request, it was scheduled to be delivered by 26thnov 2018, now i have received mail that it is cancelled without any reason.

                                I have exchanged my old mobile, paid for new mobile, i have nothing left except mental harrassment.
                                Jan 1, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 26, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  D
                                  Dhruv Sondhi
                                  from Samalkha, Haryana
                                  Nov 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Yamuna Nagar, Haryana, 135001

                                  I have a account on flipkart ([protected]@gmail.com), dhruv sondhi. I ordered mobile phone on flipkart and when my order was dispatched seller cancelled my order from their end and then i was supposed to call customer care for the same enquire i. E why seller canceled my order? And today they revet me and said (Hello,
                                  Order: od[protected]
                                  Item: honor 9n (Midnight black, 32 gb)

                                  We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.)
                                  They blocked my flipkart account and i have 9999/- rupees in my gift voucher how can i get this money back.
                                  Please help me for the same.

                                  I will be very thankful to you
                                  +1 photos
                                  Dec 27, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Piks10
                                    from Haldia, West Bengal
                                    Nov 25, 2018
                                    Resolved
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                                    Resolved

                                    Here is an ekart office, ranaghat who have not give my phone today. When the tracking id is reached to the nearest seller hub, there have no sms or call, i have gone to to ekart office, ranaghat. There have a lot of misbehaviour and other. And ultimatly i haven't receive my phone yet. It was Redmi note 6 pro. It was the sell where i got the phone with flash sell, after the sell the phone have reaise its value. So if the order have cancel then i have to give 1k more rupess to get the same model. This is the content where he kept that phone. He have not give my phone wheather i have the genuine and proper document and cash also.
                                    Jan 5, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 26, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Souabh Bhardwaj
                                      from Firozpur, Punjab
                                      Nov 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Chandigarh, 160019
                                      Website: Flipkart

                                      I have placed an order for "honor 10" cost 25000/- i paid via cod mode on unboxing i found that i have received an used product it has fingerprint marks all over it, charging cable was already unpacked with some dust marks... Mobile phone also has dust marks in speraker grill and charging port... Also the honour website is also shwing warranty of 8 months instead of 12 months... I bught it with my hard earned money i want justice. Plz help me out... Or i have to opt for legal proceedings.

                                      Regards,
                                      Sourabh bhardwaj
                                      Dec 27, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Sathwickmks
                                        from Chennai, Tamil Nadu
                                        Nov 25, 2018
                                        Resolved
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                                        Address: Erode, Tamil Nadu, 638009

                                        Hi i have ordered for a gaming laptop which costs ₹60, 990. I made the transaction but it failed but the money was deducted from my account. The order was also not placed. I contacted the flipkart support and they said that no such transaction had been done. But i got the message from the bank that flipkart has debited ₹30, 000 from your account. I don't know what to do. But i want my money back
                                        Jan 4, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 26, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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