Flipkart Complaints & Reviews

Order no.- OD[protected]

I have purchased a Fossil watch from Flipkart on 20/11/18 and received only box without watch on 22/11/18. Called Flipkart helpline and informed them immediately, sent mail also. They asked me to wait for 12 days(4th Dec). I have no issues in waiting, I do understand its a process. But received a mail from Flipkart stating that if seller dont receive information they will not be able to fulfill my return. What the hell does it means. I have not received my product and that only matters for me how can I know seller is defaulter or courier guys have done this. I am not blaming delivery boy because he was quiet decent and had a huge bag of parcels. But every packet moves from one hand to another. Anyway its Flipkart call, my concern is only that I have spent my money and want it back. Its not a 100 rs matter. I know there are fake customers too and Flipkart sees every customer in that way which is obvious but not everyone is same. You can check my records. I want this investigation should be done honestly and provide me solution asap. I am cooperating with Flipkart but I trust consumer support and thats why informing them.
Also please let me know how to proceed for police complaint if not resolved.

Thanks

Hi team,

This is regarding my return request of device honor 10 (Phantom blue, 128 gb) with the order id od[protected] that is valid till 26 nov 2018. I raised this request with refund option because i was not happy with the performance of this device. Secondary devices were not able to connect smoothly with this phone as expected now this is unacceptable that refund request for return has been rejected without any information.

I still want return with refund of this product, some tickets (In[protected], in[protected] are already raised for the same. I have called in to flipkart support team regarding this but i am fed up and frustrated as they put my call on hold for unlimited time (Approx an hour) and then the call aborted itself while i was waiting that someone will take my call. This seems very poor service and beyond the limit of tolerance.

If flipkart given the refund option on return of a product to me that i selected then the refund should be completed, this is a fraud that flipkart rejected my refund request and put the replacement option for further return request on the same product.

This is my humble request that please take this concern seriously and get my (Return with refund) request completed as soon as possible. Looking forward for your response.

I bought mobile from flipkart. Flipkart sent defect mobile to me. I requested so many times for mobile replacement every time they are rejecting that one. I requested agin for replacement simply they are telling go to service center. They are not accepting the replacement.

If i requesting again for replacement flipkart sent techinition from jeeves that techinition also said software issue go to service center. Based on his words i went to service center. Samsung service center confirmed that is not software issue that hardware issue need to change the mother board. For that they gave job sheet also i sent that job sheet to jeeves and flipkart still they are not giving the replacement they are rejecting. I lost money from flipkart. I need justice on this. Simply flipkart cheeting the people and they are sending refurbished or defect mobiles to custmors. I submitted the job sheet also from samsung service center.

I have booked my mobile on 21st november 2018, then i got a confirmation message that you will get your mobile delivery on 22nd november.. On 22nd november i got a one more message that you will get your mobile delivery on 24th november due to mobile delivery misrouted. I have talked with the flipcart customer care service they confirmed me that you will get your 24th november upto 7pm... I didn't got my mobile upto 7pm... Again i have called to the flipcart customer care service. I have talked with senior executive he informed me that you will get your mobile on 29th november... Due to these stupidity, nonsense etc response from the flipcart service i have postponed all my programs and cancelled my flight ticket on 25th i. E on sunday. This is the response from the world's one of the biggest organisation flipcart when you book a iphone 6s by paying 25000...

Under the black friday deal where in the mi 6 pro note for rs. 15999 was available on an offer price of rs. 12499.

My order od[protected] was successfully placed under the scheme and was shipped. However the order got cancelled without my approval and consent which i am not at all satisfied with.

Look forward for a fair probe against the seller as incase the products are not sufficient the website automatically shows out of stock then how the order was processed and cancelled by the seller on pretext of bulk order.

Dear sir/madam

I am vimla yadav i am retired nurse.
Today some one fraud called me from number [protected] and ask my atm number. He tell the he is from state bank of india and then i share otp with with him and at time 15:40 pm
A amount of rupees 26289 is cut from my account as on pos payust[protected] at flipcart txn#[protected].
Sir i have attached a police complaint and deducted amount message here.
Please cancel the order do something against this fraud person and return my amount.

Thank you

Mrs vimla yadav

Hi my name is ron p cherian

My mobile no:[protected]

And my problem is i am unable to update my password & login problem.

For last 1 month my account is not opening.
I used my old username (Mob no) and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

I have ordered sneakers on flipkart (Order id - od[protected]. It was expected to be delivered on 24th nov but was marked delivered on 23rd nov. No product was delivered to my home. When i called customer care, they have told me that it was delivered to my neighbor as nobody was present at the address mentioned. Have checked with my neighbor but there was no delivery made. After raising a ticket for 4th time, flipkart wants 7 days to investigate the matter. I am worried that they will just dilute the issue and cheat as i feel there is no seriousness to solve this issue.

The delivery guy didn't call me to confirm whether i am ok with getting it delivered to my neighbor. I suspect some serious fraud from flipkart.

I purchase a philips selfie stick form flipkart with six month warranty on 03.10.2018. After some time selfie stick capture button not working. I try it another phone but it is not working. I visit philips service center but they not give this product service. After this i contact philips online customer service. But they are clearly told company not give any warranty that i contact flipkart customer service their representative told me to contact philips service center.
Philips and flipkart both aren't take any responsibility. So what i do?

Oder id - od[protected],
Order date-02.10.2018, invoice date-03.10.2018

Dear Filpkart team i am Dinesh and i am purchase Realme 2 Pro,

Product realme 2 pro very poor quality and every day 8 to 10 time shutdown.
I am face more problem daily, i request to all please resolve the problem.
Also 2 time visit your Technician but still not resolve the problem.
I request again refund the payment as soon as possible

I ordered a gopro action camera hero black 7 from flipkart, i received my courier but the product which i ordered was missing the box and the box was already hammered. I have already complained about it many a times but no one have looked into it. I got resolution which was “sorry we couldn’t help you” i have already paid my money and got missing product.

My order id is od[protected]
Mail - [protected]@gmail.com

I have booked redmi note 6 pro on 23rd nov 18.
I dont found buyback policy while booking the order.
So request to add the same as payment mode is selected cod.
Unfortunately request not processed & they dirctly cancled my order.
I wan the redmi note 6 pro in same price tomorrow only.
Rs12999

Order no. Od[protected]

Regards,
Nilesh

I yugesh kumar unable to open my flipkart account. My phone number is [protected] and my email id is [protected]@gmail.com. Whenever i try to login an error pop up login unsuccessful please try after minutes. I have to pay my flipkart cardless credit emi. I have been try many times to forget password also. How can it is possible when i'm unable to open my account. Please resolve it as early as possible. Thank you

I purchased MAR Q 6.5 kg watching machine last 10 days back, now its not working properly, arrange one techinician to check the watching machine, i tried to reach toll free number getting busy tone, Address 2/73 pillaiyar kovil street savathyur gingee T K villupuram dist Nayambai alampoondi PIN 604151 Contact No [protected], [protected], [protected]

Hello

I order my note6 pro in first sell at 23/11/2018 at 12. Pm order conform and payment done by phonepe... All ok and after 1 hour i receive massage your product is shipping and deliverd at 26/11/2018 and after again i receive massage your products is cancel (By seller) and receive my payment back on phonepe

But why shipping is cancel after shipping... Customer know the filpkart not a seller... Third class services not solve the problem and filpkart customer care say try with next sell is the answer in correct?

No regard

If need more mail id is = [protected]@gmail.com

I ordered " asus laptop" on 25th october. Order id - od[protected]. Today (31st october) i got a bundle of a4 size paper inside of the flipkart branding wrapped box instead of the laptop.
This is highly unacceptable from one of the largest e-commerce sites in india. When you sell a product from a seller to a customer the customer has high expectations, there is a reason why people prefer flipkart than other e-commerce sites for buying products as it is the one stop shop online. If this is the current scenario for you guys then am very sorry to say that you guys are a shame in the name of e-commerce. Please take necessary steps for this as a lot of money is at stake and not only me but any customer would expect a speedy remedy to this disastrous activity which has been done by flipkart. I can go to peoples consumer forum for this inhuman activity which i faced as a buyer. I am waiting for you peoples intervention here and neither the product was received nor any sort of communication or actions has been initiated by the flipkart executives. This is shambolic and highly ridiculous from your end and a complete harassment for customers like me who rely on online shopping for most of the day to day products we use. At least show some professionalism and do the needful steps as the money is stuck and the product was not received.

Fb link of complain:- HTTPs://WWW.facebook.com/flipkart/posts/[protected]

Till now i have been to my humble best and this is the time where i am gonna lose my cool and this time the thing has boiled down to such a state where i will be force to seek legal action against the so-called e-commerce giant namely flipkart and its fraud activities. After they misplaced my laptop with a4 sheets inside the package and after several requests and incidents and evidence, all i got was dates from flipkart and nothing else, nothing was said or provided as a concrete solution. This is some kind of a joke? Once the consumer-forum knocks the door of flipkart you will come to your senses. Date after date was given but not the money which was said to be refunded, i have checked with the bank everyday but they were so transparent they showed with the reference no. That no transaction occurred. There was no money credited to my account, and flipkart executives and authorities are so naive and vulnerable at their own words that they are not 1% transparent, they have not provided any evidence showing the fact that the money was successfully transferred to my account and even if the transaction doesn't get successful the money rolls back to the parent account which is flipkart's account. I will take this to consumer forum and will file a lawsuit against you people. This is high time. I have all the recordings from your # customer bpo executives, highly disgraceful and ridiculous act from flipkart. You bloody hypocrites will get to know the real deal once you face the legal axe of perjury and this deceptive skulduggery.

Hi sir my name is sujay jadhav.

My username is: [protected]
My email i'd : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Od[protected] is my order id, i have been wrongly charged for a product that has not been delivered to me at the first place and now your executives have been playing with my money and time. I dont care if you take a year to analyse the issue but why would you keep my money on hold! Rs.307 should not be a big amount for flipkart, but you people have been wasting my time and money spent.. Please let me know how to register a complaint against your company and seller if you are not going to refund my money!

Worst experience!

Hi,
My order id is od[protected].
I ordered this pvc gym equipment set on - nov-07-2018, and the expected date of delivery was 15-16nov-2018. On 16 - nov-2018, i received an email from flipkart that due to some unforeseen reasons delivery has been delayed, and they assured me to deliver the product on 23-nov-2018. Now on 23-nov-2018, i didn’t get any mail or delivery. I called customer care over 4 times and they assured me that order will be delivered till 7pm on 23rd - nov-18 only.
And around 8 pm i received another email that order delivery is delayed and expected date of delivery is 20th-december-2018.
When i called executive again i asked him to connect my call to his senior, he put my call on a hold of 29 minutes and then asked me to hung up as senior is not available. (I ve attached screenshots) also, he told me that money can’t be refunded as order is non cancelable.
(Who delivers an order after 45 days?)
Now i simply want my money back as the order is non cancelable and pre paid flipkart is taking it for granted.
I hope i ll get my money back.

Sir i had bought a fastrack watch just before a month. It was mentioned that the watch is water resistant but it is not. Every time when i wash my hands wearing this watch water vapour are appeared in the watch. I want to replace it. Sir how can replace it. This watch had a warranty of one year.