[Resolved]  Flipkart — Account Blacklisted Without Any Prior Notice.

Address:

Ernakulam, Kerala

I made an order for a shoe. The first time, it got cancelled, and on query was told that it was because I did not answer their confirmation call. I always order using my net-banking or debit card, so the need for confirmation call itself seemed not fair. Yet, without making any further complaints, I proceeded with a second order of the same product as per their advice and after a day, I contact the support to know the progress only to hear that it has been cancelled yet again because my account failed a credibility check. I have been surprisingly blacklisted, for ordering 3 mobile phones of the same brand at different times. Now tell me if am I the only one who seems to think that' a totally ridiculous reason? I am blacklisted for being a good customer. The worst part is that I was never notified. And to make it even more worse, the product is now out of stock and marked at a price Rs. 2000 above its previous tag. I have written 2 mails to the company through my product order window and to customer service mail ID. I am almost sure the reply will be an apology. If that's the case, then it will be my last ever association with Flipkart. Else I will make sure to delete this complaint. First Order - OD[protected] Second order - OD[protected] Order Date - 26th and 27th of July 2014 Email - [protected]@gmail.com