Flipkart Complaints & Reviews

I bought woodland sandals from Flipkart on 08/08/2014 which i received on 11/08/2014. The buckle of the sandal broke after few days use, to be precise, on 20/08/2014. I send a complaint regarding this through e-mail on 22/08/2014. I mentioned them that my mother has thrown away the footwear packing, so i could not return it in the original packing. They send back an email stating that they cannot replace the product without the original packing. This is not about asking them to change the product after few days use, i asked them to replace the defective product which they have send me.Please advice me for what has to be done on this issue. Thanking you Nidhin Sunny

I had a very bad experience on flipkart. As I carried out a transaction on flipkart. The web site claimed the transaction to have failed and asked me to retry. I retried again and again the web site stated the transaction to have failed. But for both the transactions I got success messages from my bank and my credit card was charged for both the transactions. I contacted my bank, they confirmed both the transactions had been authroized and marked as successful from their end. Now when I called flipkart customer care, they still claimed the transactions as failure and that I better discuss the issue out with my bank, they had been lying those cheaters, they even claimed money for both the transactions. On continuous following up they promised me to look in to the issue and that they have’escalated’ the issue. Its been more than 20 days now and no progress on the issue. Initially they seem to respond on the mails promising me to look into the issue. Now, each time I call up the customer care they simply stop responding after finding the fault at their end. The call-line remains on but they somehow will go complete silent, and you are made to hand-up after a long wait of say 15-20 minutes. And also simply no response to my mails either now. Things are just getting more disgusting. Flipkart is Thug, Cheater. Stealing on your credit card transactions I wish amazon.in to show these craps what does online commerce really mean. No wonder, flipkart is sure to be completely washed away by amazon in times to come I have lost(been stolen of) my money on flipkart. Further the follow-up with their customer care over emails and phone for the recovery is a big big harassment. So better avoid flipkart then being sorry later on.

I have Purchase Asus zenfone 4 flip cover from flipkart but flip cover not fitted in phone, i call to customer care and customer care officer confirm in solve problem in 72 hrs. but till i am not call from flipkart and not solve my problem. My Order id OD[protected].

I have ordered a Asus Zenphone 4 mobile from Flipkart, This mobile has an issue with his display, 2G connectivity, call quality & headphone sound. When I asked for refund they are giving invalid excuses to me. I have ordered many products from flipkart in past & they have always delieverd the products quickly and in good condition always with the best service. But this time I am really very disappointed with the product & the service of flipkart. Hence forth I will NEVER EVER order anything from FlipKart. I will also Make sure that no one from my friend circle or from my family is ordering from Flipkart. Flipkart always claims to be the Best in customer satisfaction but this time they have really very dissatisfied me with their service. I have also mentioned that I want to order Moto E instead of Asus, so that you will get your money and will pay the extra money needed to but Moto E. But still Flipkart is not ready to agree. I ordered this phone when 10% cashback was going on 15th August, Even if they dont give me cashback and instead just exchange this phone with Moto E will also fine with me... But FLIPKART IS PATHETIC...

Hi This is in reference with the request sent with respect to the order no. OD[protected] from filpkart.com I am not at all pleased with your service. I am not satisfied with the product. There are so many faults as spoken on phone. Then too I have to cope up with the product. Its really disappointing. Please look into the matter asap and provide me the refund. Or else you may lose a bunch of valued customers of Flipkart. Regards

I have placed an order on 17th August-14 with Order number OD[protected] the expected delivery was on 21st August-14 and till today there is no intimation of order not being delivered and while I called today the customer service call centre they are now asking me to grant 4 additional working days to get the order delivered which is purely harassing a customer as I have to gift to my friend whose Birthday is due today...moreover since I paid for the product online while I purchased they seem to be now least interested with the delivery of the Product to consumer.
I was also surprised to hear that the order is being shipped from New Delhi and it will take around 10 days to get a delivery within New delhi as there are some Logistic issue with FLIPKART however I have questioned them regarding if there was an issue that is there Internal issue and why the Consumers have to bear this out and why they have not intimated me within the timeliness so that I can look for other alternatives.
Kindly help me with the same.


Regards
Biswajit

I hv ordered some products from flipkart on 17.08.2014 ( OD[protected]) and today it is 23.8.2014 i have not got my products. This is not the first time i am using flipkart but i am experiencing this type of delay for the first time. It was so much urgent for me but flipkart is doing nothing. Even when i am trying to track my order it is only showing the previous date (18.8.14). Really this is a bad service. Please do take care of this complain.

last year i bought 1tb seagate back up plus from flipkart, now it just stopped working so i opened it up and found out that it was samsung pack with seagates cover...what am i [censored]ing supposed to do? u mother[censored]ing cheaters...wicked ...sick ...

Today I recieved the order Shipment Tracking ID: WSRC[protected] of Asus Fonepad 7 2013 16gb. The Bill wasnt included into the box, So without Bill, this would be impossible to claim Warranty of 1 year. This is not first time flipkart did this. Pl. Provide the same as i have made full payment against the order.

I received sub .Above product . But after installation this printer not at all working .And on computor screen reflect message " paper jam" how it possible with the new brand printer . I followed all instruction under help option but all in vain.
According to me, printer is defective.Kindly see the matter on urgent basis and replace the printer

Ordered OD[protected] (nCase Flip Cover for Sony Xperia M (Purple) and on usage the plastic base is started breaking up and if holds tight i am sure all the plastic will smash like paper. Ordered the product with the mobile which i received late- can use only mobile with cover hence your 30 days policy is no where in picture when both the items were ordered together. It was a gift for my sister which i gifted this raksha bhandan, now when she started using the issue came into knowledge. Received call from [protected] by some person not sure of the name (syed quershi iqbal) .He was not even ready to confirm his name and said i already have shared my name once in the beginning of the call and cant repeat again and again. He called me to threaten me as I am writing on facebook. How come your customer service think calling to customer in that way? Sorry to say, i am afraid now and going to take legal action. Team Flipkart wake up and and if possible listen to the call. I will be needing the recorded call file for future reference.

i had brought micromax unite 2 a106, on dated 19/08/14 my cod order is OD[protected] i had compalin to [protected], they said to me till 24/08/14 the product will change. but there is no light to happen such the way. only two misscall come to me had now i had today call to customer care. they se that not to change the product but call will be arrage and my take long time can u tell me how much long i need to suffer, i m very upset from ur product. never thought again for flipkart.

Dear Flipkart Team, This is regarding *Order Id OD[protected]* Order Date[protected] I had booked 7Rainbow Printed Sari with quantity *2*(*Two)*.I received the shipment on dated 21/08/2014 at 04:00pm. After opening the packed which was perfectly packed I found only *1**(One) sari* in it. I am attaching the picture of packet & sari both and hoping you will takecorrective action against the same and that to at the earliest. At the time when I placed the order the product was very much in stock then only seller must have taken the order now why he is refusing to provide the same. The product I received the quantity mentioned on the pkts was 2 but content was 1 why didn't the seller confirm me before sending the product. I don't know I am feeling so bad about it. I request you to please arrange the same sari as I have promised my sister on rakhi to present her. I am not providing you the bank detail. I am ready to wait but you please ask seller to arrange one more sari. Please be assure that I am not going to take refund I need the same sari.i am ready to wait for few days . Regards, Randhir Singh

I ordered Asus zenphone 4 using my debit card they charged 6089rs from my account and said the transaction has been cancelled due to technical reason and it will automatically get debited within 5-7 working days this happened s on 10th August 2014. Till 19th they didnt refunded, then i mailed and complained abt it as on 19th Aug that I didn't get refunded yet, at that time again they are coming and saying that they will refund within 10 days now they are totally not responding to my E-mails my order ID TX[protected]. Please help me out

i had ordered a san disk pendrive.i got the order today but it is not the pendrive i had requested.Some other sandisk pendrive model has been sent to me.This is the first time i have ordered something from flipkart and its not as per my demand which is disappointing as a first time customer.

Sir
My name is a.thannimalai .i am the engineering student of kumaraguru college of technology, Coimbatore tamilnadu state. I was booked one no li Ning shuttle roquckt model no G TEK 900 S2.today I am received courier
And pay rs.1300. I am open the courier, I was shocked.the roquckt is bend and damaged.now what I do. Please tell me. I request you, please exchange and send me one same roquckt. I cannot play with is. I am waiting for your reply.
My mail I'd is [protected]@yahoo.com.thankyou.

I purchased a LG G pro 2 D838 mobile phone on Flipkart from the seller i digital vid order no.OD[protected]. I have not received the flip cover which is free with this product from LG. Some of such sellers are selling these freebies separaely on this website itself. I have aso contacted ms. Shazia on the Flipkart hlpline but of no avail. I request flipkart to take up the issue with the seller and get the fip cover delivered to me.

Dear Flipkart team I have purchased a xiaomi mi3 handset on 12th Aug 2014 through flipkart. your company deliver date 18 aug 2014, but yet not received. Kindly deliver to me today. (as soon as possible.) plz revert me. Vijay Panchal [protected]

Hi, I have purchased a Apple A1357 Battery Charger White EDN-BT107 from Flipkart.com which has the Order Id: OD[protected] Order Date:[protected], 11:45 am, Tax Invoice Id : EDN/14-15/4017, Invoice Date :[protected], 04:03 am., Since i received the charger it had never worked. I am very much upset about the quality of the flipkart product. Request to replace this Apple Battery Charger as soon as possible or refund my money. Regards Vikas Agrawal 109A, Park Street, 4th Floor, Kolkata - 700016 Ph:[protected] Mob: [protected]

i bought a moto E through flipkart order no.OD[protected]. It's charger is not working since last 10 days. And any audio whether song or ringtone is not being played by set. I visited moto customer care at lucknow, thete I was told that complaint will be attended by flipkart. How will my problem be rooted out? my email id. [protected]@gmail.com