Flipkart Complaints & Reviews

My order was cancelled due to courier service person without my concern. My oder was reached on 6th of may but he does not deliver my till now. Today i got cancelation massage. I have called 3-4 times in flipkart also but they dont respond well and dont do anything. I also called so many times to currier service but put their phone switch off and dont call me back. Actully i hv ordered a medicated cream which i hv waited alot but i get shocked by getting the message of cancelation of order. Flipkart is loosing their customers in this way. They always just listen but does not resolve problem. I am not going to order anything in future.

I've ordered an product from flipkart of ₹539 on[protected].
And they said to deliver the product on[protected], but on[protected]On the time of delivery) they said that "sorry for inconvenience we're unable to deliver the product today)
Then i said to refund, the did it.
But again they continued my cancellation order without my permission!
They are sending me messages of delivery date that"your delivery will be processed in next working day"!

Hi,

My name is abhishek singh gour

I am very disappointed from flipkart

I ordered real me 3 pro phone with hdfc card, (Got 1000 off due to hdfc card) and ordered it at 15999.

My order was supposed to be delivered by 3rd may, but didn't get it till 3rd may

I contact flipkart guys, and got words from them that it will get delivered on or before 8th may.

From 3rd may till 8 may.
Daily i get message that it is out for delivery, but it never got delivered.

Even on 8th may the contact number of delivery guy mentioned on sms was not a valid number

On 8th may got a message that it got delivered till 9th may

On 9th may got to know my order is cancelled by seller.

Now what's next???

What if the offers on the phone i avail before are not available now?

I do not want to again take part and spend my time in sale.
Why should i if i already spent my time on that.

Team flipkart i want a solution for this from you guys.

Also i need a early solution over this, i already wasted lot of my time.

I do not want refund, i want my product shipped at same price.

Jvc 55inch 4k tv which flipkart delivered is faulty. It doesn't play 2k and 4k videos, even miracast doesn't work properly. I raised return/refund request on flipkart but flipkart has closed my case without any resolution. Now i have paid 40k for a faulty product which is provided by flipkart.

Even the flipkart technician who visited to check the tv confirmed it's faulty. Here, flipkart is clearly trying to cheat me.

I bought a smart watch from flipkart. Since i like to do some running, i've had really wanted to get a smart band. After much scrolling and searching i stumbled upon a watch whose ratings were above average and seller's ratings were sky high. So i bought the product after reading a few reviews which were good (I think they were fake). Since the watch provided heart rate sensor, blood pressure meter, so2 meter (I don't know what it does), sleep monitering, pedometer (It calculates the number of steps), calorie meter etc. I thought it would be good to buy it but no sooner had the watch arrived i was shocked to see it was all fake. Ofcourse i double checked the product's refund/return policy of 10 days before digging any further. Not even one of the aforementioned feature was working fine. It calculates heartrate, bp, calorie even without wearing and the pedometer and sleep monitering doesn't even work. Wow i was just damned, the watch was no different from your ordinary watch and even the interface displayed in the images (In the website) were fake. Well i discovered it after about 4 days of product's delivery that it's claims were all fake. So i tried to return it since the product will be the same type no matter how many times i replace it. So i thought i would exchange it for a gift coupon and buy mi's or huwaei's smart band with the flipcart's refunded money plus the required money. Now here comes the good part, i asked for refund on the 7th day after recieving the watch from the website (Since it had a 10 days refund/replacement policy) it said that this will take some time and they will contact me after 3-4 days and just when the time of contact came they said the refund process is cancelled (Without giving me a reason) and also the returning time period ended. I mean wow!😏, they were just waiting for the refund period to end and then gave me this # about thank you for buying. I am really pissed, atleast contact me if you want to win me over with debate. Worst services by flipcart, i will never buy any product from here in the future, nor i will suggest anyone to buy anything from here, who knows what they do even on flash sales? I will instead warn my relatives and friends about this fraud website. Beware of flipcart, it's replacement/refund policy is just for show. Amazon is much better than it. Now i am regretting why on earth i even tried to shop on flipcart when i am a regular customer of amazon.

Hi my name is shraddha bhatia

My email id : [protected]@gmail.com

And my problem is i am unable to update my password & login problem.

I can't login to my flipkart account. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

Grievance details : consumer's calling no : [protected], name of the company : flipkart product type: led t. V 32 inch (Blockon company) order no: od[protected], date of receive :[protected] ref./ complain / request id : id9e2-36657mhse[protected] reg contact no : [protected] date of order :[protected] amount paid : 15999/- rs problem details : the consumer has placed the order from the concerned website. The consumer has paid the amount for the product. But the company has delivered the defective product (T. V was getting hang). So the consumer has approached to the company but now the company has not providing proper service to him. Still his t. V problem has not solve by the company side. So he wish to step forward against company. Expected: the consumer wish to have the satisfactory response and replace the product or refund the amount if will not be replace.

Recently i have ordered a redmi note7 mobile on 29th april 2019, and i received a basic nokia unconditional mobile in the box on the other day, so i filed a complaint in flipkart on 30th april 2019.

Today may 9th 9:40am i got an message from flipkart as, "we'd like to let you know that your recent request for a replacement has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account."

It's not my fault that i have placed a number of returns becoz you are giving the worst service, it's ur problem. If there is any issue with the order why my account is blacklisted as i am not able to check the status and i cant able to call the customer service regarding my order update.

I will file a case on flipkart if they don't give me a satisfactory solution.

Without prior information how flipkart blocklist my account, and i have lodge a complaint, without giving the proper resolution to me how flipkart doing this.
From past 10days i called to the customer care about my issue, but they didn't gave me proper resolution and they told me to wait 24 to 48hrs since 10days and they did block my account suddenly.

I have replied to the mails and didnt get any information till now.

I hope this complaint would help me on my issue.

This is with reference to my order id od[protected] placed on 6 may 2019 please note that the order was placed on an offer and i got a discount of inr 5000 (Approximate) and the product was scheduled to be received on may 8, 2019. However, i got a notification that the product is damaged during transit. I connected with one of representative and to my utmost surprise i was told to cancel the order and place a new order (At the revised price of inr 5000 additional cost). It is imperative to note that the offers on both amazon and flip kart are over now and in case i order the product again, it will cost me an additional inr 5000, for no fault of mine. Please be informed that i will in no way bear this genuine hardship for a negligent at the part of flipkar local dealers.

Having said that, i would not expect such a poor service from an e-commerce site such as flipkart to ask me to cancel and re-order a product for a fault of your local office. I request you to please process my order and send me a new product as scheduled. Looking forward to your response and swift action on this.

My flipkart reg number - [protected]
Flipkart have blocked my account on may9, 2019, by telling that high number of return but, all those orders were cancelled by sellers not by me. So there is no fault of mine. So, why my account should be blocked? Its totally unfair. Pls unblock my account as soon as possible and in email, those guys are replying my copy pasting the same text and not hearing mine.
I want my plus membership account back.

I have ordered a htcmobile baterry on flipcart on[protected]. I also try to contact to help line but the help line number was wrong, they chit with custommer, a try this number 100 time but the number seen busy. But i dontget this. I have already pay the amount. Please re fund my money i dont want any services from you any more. My oder id is-od[protected]. Tracking id-fdsp[protected]

Dear team,

This is with reference to my order id:od[protected] placed on 06th may 2019. Please note that the order was placed on an offer, and product was scheduled to be received on may 8, 2019. However, i got a notification that the product is damaged during transit. I connected with one of your representative and to my utmost surprise i was told to cancel the order and place a new order (At the revised price of inr 5000 additional cost). It is imperative to note that the offers on both amazon and flip kart are over now and in case i order the product again, it will cost me an additional inr 5000, for no fault of mine. Please be informed that i will in no way bear this genuine hardship for a negligent at the part of your local dealers.

Having said that, i would not expect such a poor service from an e-commerce site such as flipkart to ask me to cancel and re-order a product for a fault of your local office. I request you to please process my order and send me a new product as scheduled. Looking forward to your response and swift action on this.

I had returned an order on 24th apr 2019 & i will return on 4th may 2019 amounting to rs 337 but the refund has not been credited to my account till now. On contacting flipkart they tell me they have successfully refunded my amount and i should raise a dispute with my bank for claiming refund. I even contacted my bank and the reply which they provided me has been senr to flipkart team still they are not owning upto their mistakes. Kindly resolve my issue.

Order id - id od[protected]

Why should i be fighting with the bank since it is you people who are holding my money and not giving it back.

Return id -[protected]

My name is seema maingi. I am using credit card ends from 9408. My money has been deducted from my credit card account that is 8999. Transaction date is 6 december 2018. Kindly give me the information regarding the material and where is it delivered. Please tell me proper item and address what u sent.? I didn't order any item from your company. Its really frustrating that i got a bill from bank which i didn't ordered from your site. Kindly give me proper details regarding this transaction.

Hello,
I am facing login issue in flipkart app and website. My account was logged in in flipkart till yesterday 08/05/2019 but today 09/05/2019, i tried to open flipkart app and it is asking me to login, i don't remember my password so i tried to use forgot password option but still i am not able to login as they are saying"password can not be updated". So please tell me what should i do now. My email address is [protected]@gmail.com....

Cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
Please rectify the error. I need my account back if its blocked for no reason. My money is blocked in the flipkart wallet.
Thank u
My account email id

Email id - nm. [protected]@gmail.com

I had ordered for "understanding physics for jee mains and advanced volume 1" by d c pandey but received a book "double entry book keeping volume 1 by t s grewal" on 8th may 2019.
Order id - od[protected], invoice no. Faa5m[protected]
Delivery address. Meghna samanta. 94 goutam buddha marg, c zone, near childrens academy of culture, durgapur - 713205

I ordered adidas shoes received fake product. It was my first order. Flipkart blocked me on raising return request.

It was first order first return request. They blocked me saying high numberof returns. Now they are nit ready to give my mobey or take the shoes fake shoes back n give my money they are saying theysent the right product.
Order id od[protected]
Enclosing photograph for company address n order id and date of order.

I bought a mobile phone - mi note 4 in october 2018 as new fresh product. I got problem within 6 months and when went to mi service, know that product was activated since 2017 and they denied for providing services. After that i was in regular touch with flipkart customer care but they don't solve my problem, instead they puzzled me for silly things like flipkart box etc. This is worst service by flipkart and force me to go for consumer court.

Order id: od[protected]

I have ordered a product real me 2 pro and mobile was not inside the box so at that time when my product was delivered on 16 of aprail i had raised a return req than on 17 aprail i have got an email that they are lodging a fir and wanted my consent so i have given consent but after than i am contuniously reverting on their mail and also talked with managers of flipkart customer care but my issue is not resloved till now flipkart also gives buyer protection policy as per their site but when i am sending mail on mentioned email than they guys are also not replying now what should i do the order id is od[protected] and i have raised the complaint multiple times they guys says that team will cntct you but till now no one has cntct they are just sending a mail that courrier has cnfrmed delivery and when i have cntcted with w/m he said sir we dont check the product
And i have also frwrded mail to greivience. [protected]@flipkart.com but they are also not reverting pls help me

I have placed 200 orders on flipkart but never faced this type of trouble but in this flipkart has # up me... After than i have placed a order for real me 2 pro... But till now i have not recieved my refund

Last day i have cntcted with one executive and i requested her to not close my complaint and asked seller cant give your money and product