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Flipkart Complaints & Reviews

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Updated: May 13, 2026
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Flipkart reviews & complaints page 1273

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A
Anupama Dash
from Mumbai, Maharashtra
May 11, 2019
Resolved
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Resolved

I have reaturned my watch but not got my refund back plz help me get my money. L have asked the delivery person and he told that money will be transferd to my accont but it didn't help me get my money by sending it to the accout given in flipkart.
The watch had no battery and i have reaturned and also it told that it's money will be transfered to my account.
Jun 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    V
    vina Prakash
    from Mumbai, Maharashtra
    May 11, 2019
    Resolved
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    Resolved

    On 17 april i tried to make a transaction to a merchant but it was failed. I waited for 10 days as i thought that it will be automatically credited back into my account. Meanwhile on 28 th april flipkart replied me by mail to contact with the bank. I made complan to sbi on 28 th april and today on 9th may i got a reply from sbi stating that "as confirmed with merchant, transaction igafyflsb1 has been successful and settled on 17th april, 2019. For more details kindly contact your merchant."
    In this connection, i can't understand that where is my money and again when i contact flipkart they are telling me that contact bank they dont have money and on contacting sbi bank they show me clearly that the money is transfered to the account in the name of flipkart pooling accout and the account no is starting with 3*. Pls resolve my issue as soom as possible
    [protected]@gmail.com
    Mob. No registerd with flipkart-[protected]
    Jun 14, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      V
      vidya22
      from Mumbai, Maharashtra
      May 11, 2019
      Resolved
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      Address: 462020

      I had ordered a book on flipkart and payed rs. 1035 ob 22 march 2019. But they delivered a copy worth rs. 12 with fake labels. I notified about this fraud to flipkart. They denied refund of my order and forwarded my request for replacement 3 times. But no one came to pick up the product or give replacement reason being the seller was not able to provide the product.
      Now it is showing that seller have cancelled my replacement request too but no refund has been made yet to my account. This is a complete fraud and customer harrassment. Details of my order are as under-

      Order id - od[protected]
      Jun 27, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2019
      Flipkart Customer Care's response
      We will revert on it.
      I'm also facing same problems like you and my account is also deactivated by Flipkart without notifying me.
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        G
        gautam1690
        from Bengaluru, Karnataka
        May 11, 2019
        Resolved
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        Resolved

        Address: behind jain mandir, Jalgaon, Maharashtra, 443402
        Website: flipkart

        Dear sir
        I am regular customer of flipkart.com from more than 7 years, & ordering regularly. Now a days there is a monopoly on flipkart.com phones like redmi, realme are only exclusively available on flipkart.com, previous 6 months i have ordered these phones for myself, family members, friends, collegues,. But from march 2019 they have blocked my account giving reason "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account." i have several times called mailed flikart about this but there is only same cut copied reply received. I have also money in my flipkart wallet. But they doesn't unblocking my account.
        Please look in the matter & do needful
        Hoping an early & kind response
        Jun 25, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          S
          Shubham Jain Shubham
          from Jabalpur, Madhya Pradesh
          May 11, 2019
          Resolved
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          Resolved

          Address: 90 b kasturba nagar bhoapl near chetak bridge, Bhopal, Madhya Pradesh, 462023

          Inr2, 280.00 debited on credit card xx8002 on 30-apr-19. Info:amazon. Avbl lmt:inr1, 56, 463.07. Call 18002662 for dispute or sms block 8002 to [protected]

          Sent from my iphone)

          Kindly arrange delivery as below address

          Mr. Nitesh jain

          90- b, kasturba nagar bhopal - 462023 mp

          Mobile number is [protected] and email id is - [protected]@yahoo.com

          Thanks

          Regards

          Nitesh jain

          [protected]
          Jun 13, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            S
            sunil setpal
            from Mumbai, Maharashtra
            May 11, 2019
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra
            Website: Www.flipkart.com

            I am a regular flipkart customer who would like to bring to your notice that i had ordered a product through paylater and was unable to pay dues due to my fathers death and late payment of 200 was charged to me. I told the customer care to waive it off as an exception since i had lost my father however they are not waiving it off rather giving me an answer that it is auto generated and cant be waived. Pls help and waive off the fee so that i can make the payment since nobody can charge you more than the price of the product forcefully. I am ready to make the payment for what is charged to me.
            May 14, 2019
            Complaint marked as Resolved 
            The company called up and waived the late payment and I have made the payment immediately. Had this been done earlier, the escalation would have been avoided. Anyway, thanks for the help.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2019
            Flipkart Customer Care's response
            We will revert on it.
            May 13, 2019
            Updated by sunil setpal
            Just getting emails that they are unable to reach me on my number. Have given both my numbers and getting everyone's call except for flipkart. This is not acceptable.
            Verified Support
            May 17, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the payment of pay later due amount. We have interacted with the customer and confirmed that the issue has been resolved. Hence, closing the complaint from our end.
            Just getting emails that they are unable to reach me on my number. Have given both my numbers and getting everyone's call except for flipkart. This is not acceptable.
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              D
              drvinayakpatil
              from Delhi, Delhi
              May 11, 2019
              Resolved
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              Address: Kolhapur, Maharashtra, 416502

              I was doing transection on flipkart on 17 april by sbi net banking amount rs 30998. But transection failed and amount deducted from bank account i am still waiting for refund from 25 days. I am didn't get resolution yet. Please help me

              Transection id - reference no. For transaction-igafyflrq0

              Flipkart registered email address - vp[protected]@gmail.com
              Jun 13, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Srujith varma
                from Hyderabad, Telangana
                May 11, 2019
                Resolved
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                Address: Nalgonda, Andhra Pradesh

                Two days back i have ordered a red mi note 7 and inorder to buy the phone i also availed the phone exchange facility.
                Today when the concerned flipkart person came to deliver he has checked the whole cell phone and said my phone is not acceptable for an exchange due to the fading of paint. I have shown all the instructions that are given in the flipkart official website and told him that paint fading is acceptable.
                But he argued with me that he would have losses on taking that mobile and he cancelled the exchabge.
                Dear flipkart, my question is if you are not following those conditions that are given in the website then what is the purpose of those instructions.
                Jun 14, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  P
                  pinks1490
                  from Mumbai, Maharashtra
                  May 11, 2019
                  Resolved
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                  Resolved

                  Address: 122001

                  I purchased phone [LG Q Stylus plus] and it seems its battery performance is not expected.When mobile battery low down to 15% it got switched off within 1 minute with non spontaneous degradation in battery, It feels more weighted when it got heated. Its camera quality is also not same as shown.

                  I want to return this product and want refund for the same in order to purchase another phone but there is only option of replacement not refund. There is only option of replacement. But if all phone of this model having same problem then what is the logic of replacement here. I want refund of that phone and will purchase another for me. I didn't use that phone. Its still packed in box.

                  Can you please help me to get my refund back for the same?
                  Jun 17, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on April 20, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                    G
                    Gavish Rajwar
                    from Mumbai, Maharashtra
                    May 11, 2019
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    I bought a lg 43inch 4k led tv on 31st march 2019 or ₹39999 and was delivered on 5th april 2019. When the lg technician open the box it was broken as someone had pelted stones on it, but the outer box had no visible damages. I immediately reported this to flipkart and they arranged a replacement for the tv. But just one day before the replacement period the seller sneakingly cancelled my request without even notifying me.

                    When i filed a complaint regarding this, the executive started to argue with me that he cannot do anything because the policy has now ended and surely i would have got a notification or email about it.

                    This unprofessional tactics was played by either flipkart or seller didn't work on me and i further pressurised them to pickup this broken product and to get a refund.

                    One technician came to my home, made a video of the product and packed it for shipping. No one came to pick it up till now and it's been more than a month now.

                    Yet 3-4 times my return request has been cancelled again without notifying me about it and when i asked the flipkart executive they also don't have a clue why did this happen and when confronted with the facts they will make up something like they were unable to arrange a pickup.

                    I had bought this tv for my dad's birthday and now all i know is i'm left with a broken tv with my purchase amount held by flipkart.

                    What should i do if the company itself is miserably failing to pick their own defective product? And they thank me for being a flipkart plus customer. That is how flipkart treats their valuable plus customers by failing to their promises?

                    I want my refund immediately as this is not my concern that they cannot pickup their own defective product. ₹40k is not a small amount. They have no right to hold that amount in this case.

                    Now if this issue is not taken seriously i have no choice but to issue a notice stating unfair trading practices to the flipkart and for the inconvinience created under consumer protection act, and file a consumer case regarding it.
                    Jun 22, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      T
                      tanumoy
                      from Kolkata, West Bengal
                      May 11, 2019
                      Resolved
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                      Resolved

                      Address: Bangalore, 560037
                      Website: www.flipkart.com

                      Warning: if you are purchasing new mobile from flipkart in exchange of old mobile, or may be any other product, please make sure your payment mode is cod (Cash on delivery). Please don’t pay in advance as the delivery person denied to accept the old product giving you illogical reasons and forces you to pay the additional amount to purchase the new product instead of exchanging. Please see the pictures – my mobile has been marked as having multiple dents and not eligible for exchange however, sending the same snaps to flipkart customer care – they told me that the device is absolutely eligible for exchange and they will check with wish-master on the reason for not accepting.

                      Anyways, i have managed to sell the old handset at a significant higher rate in another leading website and finally bought the new handset from official website of the mobile manufacturer instead of flipkart. The only hassle was i need to wait for a week to get the refund from flipkart since i have paid in advance which we normally opt in online shopping.
                      Jun 18, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 13, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that the courier service provider denied to pick up the exchange product. We have interacted with the customer and requested customer to place a fresh order as the order has already been cancelled. Also, the seller has confirmed that the refund has been completed on March 21, 2019. Hence, closing the complaint from our end.
                      Oct 01, 2019
                      Updated by tanumoy
                      I have never been contacted to place a fresh order
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                        O
                        onlyy Me
                        from Kolkata, West Bengal
                        May 11, 2019
                        Resolved
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                        Resolved

                        Address: 700059

                        Currently i am facing login issue with my flipkart account as i am unable to login. My account has been locked without prior notice and i have important credentials like my credit and debit card linked to my account therefore i am requesting flipkart to unlock my account as soon as possible. Since it's a security issue therefore please consider my request urgently.
                        Jun 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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                          B
                          Budhiredla harish
                          from Mumbai, Maharashtra
                          May 11, 2019
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                          Address: 23-13-6/2, pydimamba colony, 530026

                          I place order on 3rd they given delivery date 8th may, everday we are calling but not delivering, they are saying today we deliver but they are delaying from 4 days, by keeping my order with them its already been 4 days late please take action...i want to take my order with hyderabad but i missed it
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                            S
                            Selvakumar Dhanasekaran
                            from Mumbai, Maharashtra
                            May 10, 2019
                            Resolved
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                            Resolved

                            Address: Madurai, Tamil Nadu, 652706

                            This flipkart make washing machine is worst ever i have used. The detergent is directly getting drained without sinking in the water and even the sound of the washing machine is very horrible. Flipkart is not even ready to refund or replace with any competitive product. I am very disappointed with flipkart products and never want to buy from flipkart.
                            Jun 13, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              M
                              mukesh515
                              from Gurugram, Haryana
                              May 10, 2019
                              Resolved
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                              Resolved

                              Address: 122001

                              I purchased phone [lg q stylus plus] and it seems its battery performance is not expected. When mobile battery low down to 15% it got switched off within 1 minute with non spontaneous degradation in battery, it feels more weighted when it got heated. Its camera quality is also not same as shown.

                              I want to return this product and want refund for the same in order to purchase another phone but there is only option of replacement not refund. There is only option of replacement. But if all phone of this model having same problem then what is the logic of replacement here. I want refund of that phone and will purchase another for me. I didn't use that phone. Its still packed in box.

                              Can you please help me to get my refund back for the same?
                              Jun 15, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 13, 2019
                              Flipkart Customer Care's response
                              Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on April 20, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                                N
                                Navin Bogi
                                from Delhi, Delhi
                                May 10, 2019
                                Resolved
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                                Resolved

                                Address: 110092

                                They are a cheater and making fool of the people please don't buy any product from them they just make fool of people by giving the wrong description of the product.. I order the steel refrigerator bottle just 12 days back and now i can find the rust all over the bottle don't understand how a steel bottle can have rust and that also in just 12 days... I have not noted the same if my wife would not have suffered from stomach ace form one day all tough she is pregnant and she used to drink water all over the day from that rusted bottles.. Just a cheater people this flipkart are and now they are not even refunding my money as it's been 12 days i have been delivered the bottles and there policy is just of 12 days... Please help me regarding and please some strict action against this cheaters...
                                Jun 14, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on April 27, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                                  M
                                  mohd ayazkhan Pathan
                                  from Delhi, Delhi
                                  May 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: Belgaum, Karnataka, 590010

                                  Since long i am observing that to lure the coustomers your app main page or the mail you are sending that page display the very less prise or more discount. By seeing that if page or app is open there the prise is different, pls stop this show the actual prise it items and what ever it is. Or i put the matter to consumers court.

                                  Ayaz khan
                                  [protected]@gmail.com
                                  Jun 22, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                    S
                                    Sapun Jyoti Bhuyan
                                    from Guwahati, Assam
                                    May 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: M/S Das Timber, ASEB Colony Road, Forestgate Narengi, Opp of Nilam Hardware Forest Gate, Narengi, Near Bandhan Bank Guwahati - 781026, Assam Phone-7638055242, Kamrup Metropolitan, Assam, 781005

                                    I have been waiting for the whole day at the address for the product, and call thrice at your customer care and as per them the product will be at my address on or before 7 P.M and now After wasting my whole day i come to know that product delivery is postpone to 15th May.
                                    Your people just let me know that how come you become this much irresponsible, how can you delayed someones order without any prior information. I had to gift the product to someones wedding and the wedding is on 12th may.
                                    Jun 17, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      Adhil3636
                                      from Delhi, Delhi
                                      May 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: Ponnadan house, valiyaparamba po,pulikkal via , Malappuram district phone:8547500373, 673637

                                      Order ID:OD[protected]
                                      I ordered for a 40000 rupess lenovo IdeaPad 330. . .on 6th May 2019 and showed me I will recieve order in 9th may

                                      Iam worried about my product and it is still not delivered even after 10th May 2019, and tracking order still shows it is in Thier Bangalore hub for around 3 days and still not moving from there . . I called customer care no valid answer heard from them. . .this is annoying and I want that laptop to do my project works for University exams ASAP. . . This is unfair customer service done by flipkart
                                      Jun 14, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Y
                                        yashpal yashpal
                                        from Mumbai, Maharashtra
                                        May 10, 2019
                                        Resolved
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                                        Resolved

                                        Address: Dekra India Pvt Ltd muskan complex, pocket b2 Vasant kunj, 110030

                                        I have ordered the Philipps speaker and this item is not upto the mark, so I tried to return it back and they are cancelling the return by giving unknown reasons
                                        My contact details are [protected]
                                        And email id is yashpal.[protected]@gmail.com
                                        I am really disappointed I need to solve my problem or else I will take strict action against them, this behaviour is not acceptable
                                        Jun 17, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 13, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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