Flipkart Complaints & Reviews

Hi
I ordered two identical quechua bags marron coloured on 26/03/2019 10:39 PM.

Order id : OD[protected]

Happy for the quick delivery on 29/03/2019. But was anguished and embarrassed to discover that I got only one bag instead of two with an invoice of original payment.

Gave a disappoint feedback to the E kart dealer to make no improvement of the deplorable state.

Kindly rectify the issue for it may affect the credibility of the same for future orders..

Awaiting a positive reply if it was a mishap!

I (Sandeep meena) ordered garnier men power white spf15 fairness cream 50ml on 28/3/2019 at
10:27 am. I got it today and found that garnier men acno fight pimple clearing whitening cream was shipped to me in place of that.
The product was reached to me at nearly 11:50am and the pack of cream which i had received was old and twisted and it seems like it was a used product. Moreover the cost it was only around 150rs while what i had ordered was of 255rs and 45rs shipping charge on it (Total=270rs).

Please replace it as soon as possible or i will move this complain as far as possible.

ORDER IF:OD[protected]
I had putchased ASUSZenfone max pro m1 with the buy back guarantee policy(seeing a guranteed payback of 9100₹ for exchange new phone), they just said the new phone must be priced more then the actual phone. No further mentions interms and conditions.
But 180 days later when i want to redeem the policy, the new schemes were shown only 9100₹ is discounted on asus brand, where as for any other brand its 6500₹.
If it was told earlier i would have not invested in this brand, where i was really used this for pathetic way for 180days because of worst bugs. Further the brand is showing monopoly by allowing us to forcefully upgrading to its own brand. I feel cheated and further i cannot use the same brand which provides only bugs but nothing else. Help is required in this regard so that i can go for any other brand of my choice.please create the neutrality in consumer point of view.where they collect 90 ₹ and more for this special policies nd many costumers are getting cheated.
Thanks
Eshwar

I ordered a phone on Thursday, 28th March. Then I received a message that the product will be delivered next day.
Another message on Friday from ekart said about shipment delay. Now it's monday and I haven't got my order.
I am highly disappointed in flipkart delivery service.

Order Placed: Your order for Realme 3 (Black, 64 GB) with order ID OD[protected] amounting to Rs.10999 has been received. You can expect delivery by Friday, Mar 29, 2019. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/42lpgnuuuN Important Scam Advisory: Beware of any fake offers and fraudulent sites. Flipkart’s representatives do not demand money or ask for any personal details like your password/PIN/CVV by contacting you. Your bank account details may be requested only in case a refund is due for your order. Read More:http://fkrt.it/4n7MAnuuuN

Order Id - OD[protected], date of order-4 January 2019, date of return- 6 January 2019, registered email Id on Flipkart -nandinisupriya123 @gmail.com, registered mobile number -[protected],

Issue - I have not yet got the refund amount i.e., Rs 1301. Please find the attachment of the last page of passbook. Please refund the money as soon as possible.

I have also contacted to the national helpline inquiry system regarding the same issue, the complain No- 1236308.

I was a regular customer of Flipkart, and I am a student. Hence I have done a lot of purchases from flipkart for my friends and colleagues. But they thought that I did so for reselling the products and hence blocked my account. But even without prior clarification in this issue how can they block me. When I contacted the concerned customer care team they said a 2 days time to resolve this issue and still now I am blocked.

We Are sellers of Imported Footwear on Flipkart and Amazon

below are the 2 orders which we received on Flipkart
Pls note that these 2 orders (OD[protected] and (OD[protected] we had received orders and we dispatched the consignments as per buyers requirement

For unknown reasons both the buyers cancelled the order and returned back the consignments but when we received the consignments back we were surprised to see that the products which we have received does not belong to us and both the parcels which we received back the contents were in used condition which is totally unacceptable to us

Have been Creating SPF claims on the seller central but they reject the claims givng ### reasons

Dear Flipkart,

Delivery person is not taking back the phone for exchange because of some white dot on the back case. This dot came by using the mobile cover.

The delivery person sent a photo of my backside of mobile to his mobile checking officer by whats app. how will he decide by looking up only the photo?

I given for the exchange by reading your terms and condition only, in that this kind of reason is not there. Even i can't accept this silly reason is given by Flipkart.

Jaipur deals hbs-730 bluetooth headset w...
Color: black
Seller:
Overcreative
₹549
Delivered on sat, mar 30th '19
Return policy valid till apr 9th '19

I open the item and discover that the item is defective.

I returned this item but they cancelled it... And now there are no option for return.
Flipcart cheated with me.

I tried to complain a file in flipkart...
But they abort my complain.

I become fadeup...

Registered mobile no - [protected]
Registered email address - [protected]@gmail.com
Again and agaun flipcart creats a lot of problem in my pay later accoung. Recently my some problem in my pay later account was resolved after many days by flipcart but again a new problem occured.. Recently i purchased a smartphone asus max pro m2 price 11999.. Payment method was partially that was rs.3900 is from cash and rest amount rs.8099 is from pay later.. Due to some problem in smartphone i returned the product and flipcart initiate my refund. Rs.3900 is refunded in my sbi account but rs.8099 is not refunded in my pay later account.. I already complaint regarding this issue to flipcart but they always told me only one thing please wait 24-48 hours.. I totally mentally harassed by flipcart.. Their service becomes worst day by day.. May be i never use flipcart any more..
For more reference i upload some screen shots of my paylater account statement.

Two days ago i ordered a mobile from flipkart for my cousin. After few hours i got message that my order is shipped. And after an hour i got message that my order is cancelled by seller as each user should get equal opportunity to buy the products.

I called customer care and asked details, customer care executive don't had any additional details, he just iterated what i received as cancellation reason in message. I said i have order this phone for the first time how can you give such reason. Then he took my complain and asked for 2 days as resolution of complaint.

Yesterday evening i received a message that my complaint is resolved. I checked my email, and there was email that based on my purchase trends i am using this account for reselling so i will no longer be able to login the flipkart.

What the hell is this? I made an order 2 months ago in january-19 and then next order was two day ago. How it can be for reselling purpose?

I am using flipkart for 5 years..in my family and friends i am the only tech savvy person and they ask me to order mobile/laptop for them with best configuration and deals. Even my orders are not delivered at a single place.. They are all delivered at different places.. How can i resell items directly in 3-4 states without getting them at single place.

This is pathetic observation of flipkart customer team or their automated risk engine, even when i called customer care today they said thanks for being a flipkart plus member. Wow.. You ban the flipkart plus customer first.

Flipkart sends tons of mail and notification through app about new deals and offers and when customer buys them you say this is for reselling we will disable your account. That's pretty cool. I am using amazon same way.. And not a single order is cancelled like this.

Account linked to [protected]@gmail.com

I placed an order of 8 items for a total of rs. 3713 on flipkart yesterday (31.3.2019). The money was debited from my account yet the order was not placed. As you can clearly see from the screenshot, the money was transferred to flipkart from my account. Till now there hasn't been any sign of confirmation or even communication regarding this.

I placed the order yesterday night and i am shocked that, even after 12 hours, there has been no communication whatsoever regarding the transfer of money or the placement of the order.

I would highly appreciate a clear response stating that they are working on my order being confirmed or my money being refunded. Instead of being left in the dark, wondering if its even taken into consideration.

I am not able to login to my flipkart account. I think they have blocked my account without any reason. I wnt my account back. From past one week i am not able to login to my flipkart account linked with my email id: [protected]@gmail.com.
When i am entering my password it is showing that pls try after a few minutes. When try after few minutes it is showing the same. I want this problem get resolved. Pls help me to open my registered account.

I bought asus zenfone max pro m1 from flipkart on 25 oct 18 with ₹99 buyback guarantee scheme of 7000₹ on same brand and 5000₹ on others. On purchasing time flipkart assured guaranteed buyback value. But now they are giving 5000₹ buyback value for same & other brands. Why they changed buyback value is question. Its seems to be fraud. When i asked to company executives about this, he told me that buyback value is upto 7000₹. But flipkart gave assurance of buyback value and doesn't mention such kind of condition on purchasing. I am filing complaint in consumer court. And when i ask for company address for sending legal notice then they totally denied for security reasons. I am an advocate and i know what action i should be taken against flipkart and their seller for breach of contract, breach of trust, cheating, not provide company address, immpersonation schemes and other malpractice of business. See you in court.

Please refer my order no.OD[protected] for book "You Can Win". You have delivered Hindi version of this where as I had ordered for English version. This was replaced on 29.3.2019, but again with the Hindi version. I have paid Rs. 227.00 towards this order. Kindly arrange to refund the amount paid by me, as you are unable to replace or comply my ordered book. My contact number is [protected].

I bought a product named as iraya japakusum hair oil from flipkart by COD so i recieved my parcel on 30th march i.e yesterday. While opening the package i made a video proof to get surety about the correct product. I opened the parcel but i found iraya arunshika nashak hair oil which was not the oil i have ordered so i called flipkart coustmer care they said that the oil i have ordered is out of stock but when i ordered it, it was in stock. They must have been told me that it is out of stock but instead they sent me another oil. Even i have another proof (the bill) written the correct product i have ordered hence its fault of flipkart staff so i demanded for refund but flipkart executives asked me bank details which i told all but at last they asked me OTP which is not legal to tell to anybody. Telling my OTP might lead to a fraud as the OTP is asked to verify bank details. So i cant get my refund. This is directly flipkarts fault if not resolved i will go to higher authorities or consumer fourms courts. As i cant tell OTP. And flipkart is not solving my problem. Now its not obly a matter of money it is the matter of your fault of giving different product with different bill
Kindly see to it

Hello,

Since a week my flipkart account has been blocked without any proper reason. I have tried contacting their support on social media, they never gave a proper reason.
They said account has been suspended due to heavy number of return requests.

But, throughout the year 2019 i have placed 12 items and returned only 2 of them due to quality issues.
Moreover since a month I haven't ordered anything on their platform.

Know I'am their customer for more than 5 years.
I am a plus member of flipkart and collected over 48 plus coins(by ordering on flippy platform).
Now due to the deactivation am unable to utilize the benifits of those coins.

From the forum, I request to flipkart to provide the proper reasons of this action.

Account number: [protected]
Mail: [protected]@gmail.com

Regards,
Nikhil

My flipkart account id [protected] pass. 1sravanA gmail is sravan.[protected]@gmail.com I'm order mitv 32inch and mi mobile plse my account re action plse plse sir my account is not login plse ai want my invoice and order dit al land data plse flipkart my account reactivate plse iam suffering flipkart I'm use junyoune orders and but my account is not working plse

Given wrong AC installation date and customer care is not giving any solutions. Flipkart is asking us to talk to Vendor[protected] and vendors are asking us to call Flipkart. We are getting treated like football.
From last 5 hrs we are trying to get solutions and called CC multiple times but no one is interested here to help. I think, once customer has paid the money and purchased the product, Flipkart motive is complete and least bothered after sales.
If anyone is interested to reach us and want to resolve the issue. You can reach us on[protected] or[protected]

I ordered ossum perfume body mist 190 ml in the fragerance romance, having order number OD[protected] and the order came to me on[protected]. The quantity of the order is 115 ml only. Even the price in the box is also removed (tried) but canbe seen on the bottle. This is the second time it has happened with me. Kindly remedy it. If this continues, i guess it would be a waste of money to buy from your site. I am enclosing the image of the perfume that was delivered to me.