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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1291

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M
Mohammed Faseen BK
from Mumbai, Maharashtra
Apr 8, 2019
Resolved
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Resolved

Address: afterlife malappuram, 673639

When i try to login the account, it's says login unsuccessful, please try after a minute, but even after 1 hour, the account is not logined, very bad reaction from flipkart, please help me
I have a gift voucher of 1000 rupees in that account
And it's very sad that flipkart is doing these like bad attitude
Accnt no [protected]
Flipkart complaint no : [incident: in[protected]]
May 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 08, 2019
Updated by Mohammed Faseen BK
flipkart kindly requesting you to please help me to give back my account
Verified Support
Apr 09, 2019
Flipkart Customer Care's response
We will revert on it.
Apr 09, 2019
Updated by Mohammed Faseen BK
still it's not resolved and the main problem happens to me is an amount of 1000 rupees is in the flipkart account, , in the form of gift card, i want that money for gift purchase, please help me
Apr 09, 2019
Updated by Mohammed Faseen BK
why flipkart is doing these type of activity ? simply blocking an account without an genuine reason, why these happening, an amount of 1000 rupees is in that account, on these case how can a customer trust FLIPKART
Apr 09, 2019
Updated by Mohammed Faseen BK
now when I try to login, flipkart says the account does not exist, why these happening, simply cheating the customers without an genuine reason, please help me, i want my money back
I want my 1000 rupees back
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    R
    ravi dholakiya
    from Mumbai, Maharashtra
    Apr 8, 2019
    Resolved
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    Resolved

    I am too much tired and now i am complaining in regional office of goverment customer service portal office.
    I am buying a mobile phone but i am irritate from your delivery boy's way of answer in communication and without my permission he is sending my phone to ahmedabad.
    Is this your way of dealing to customer??
    I am complaining directly to the grahak seva department of government to take action against flipcart.
    May 12, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      M
      Milind Rathore
      from Mohali, Punjab
      Apr 8, 2019
      Resolved
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      Resolved

      Address: Mohali, Punjab, 140307

      I have orderd my product pocof1 by xiaomi (6gb, 128gb) on 27th march and on 29th march i received redmi note 7 (3gb, 32gb)
      And on 29th i have reported this problem but your team again and again telling me to wait for 24hrs, 72hrs etc.
      It was my first order from flipkart and i m having worst online shopping experience ever. Its been 12days i have placed the order and till now waiting for my product.
      I m not getting the return option on the flipkart app.
      May 10, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2019
      Flipkart Customer Care's response
      We will revert on it.
      I have order pack of 3 woollen caps. But at first received 1. Then i have opted for replacement but i received a smiley ball in place of 3 wollen caps.

      received wrong product and not got the return option till now - Comment #3399883 - Image #0
      I ordered twilight saga book 1 from flipkart. When i got the book, it turned out to be a wrong one. I applied for refund for the same. They picked up the book. I got a message saying that the refund will be processed. Today i got a message saying that the refund was unsuccessful.
      Kindly look into the issue.
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        দেৱজিত শৰ্মা
        from Mumbai, Maharashtra
        Apr 8, 2019
        Resolved
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        Address: BALIJAN NOTUN GAON, Golaghat, Assam, 785612
        Website: www.flipkart.com

        Delivery executive named Mr. Khirod Hazarika from Bokakhat misbehaved by using slang word at time of delivery at Ekart office on a issue of delivery address details when i was there to receive a product bearing order id - OD[protected] from flipkart online store. Very poor service by Bokakhat E kart branch. They always refuse to deliver the order at home address, instead of that they asked to come to ekart office. Actual they need proper training on customer service professions.
        He dose n't even deserve one star. Very poor in delivery service.
        May 16, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 10, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          P
          Prithviraj P. Das
          from Bongaigaon, Assam
          Apr 8, 2019
          Resolved
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          Resolved

          Address: House no.9, Bakulbanban housing colony, 781038

          I ordered a gamdias ares gaming keyboard on offer of 1899rs with mouse included.
          All was going well and it was even shipped...
          But it automatically got cancelled and i received a text message saying your cancellation request was approved...
          I didn't request to cancel my order...
          It automatically got cancelled...
          I checked to reorder it but by that time the price went much higher than it was earlier...
          I think this is a breach of contract and i request flipkart to respond soon...
          +1 photos
          Apr 16, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Aryanyaclav
            from Mumbai, Maharashtra
            Apr 8, 2019
            Resolved
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            Resolved

            Address: Jabalpur, Madhya Pradesh, 482001

            After complaining several time about not receiving the order they have blocked me from contacting flipkart through my id. I have ordered mi note 7 pro on 27th of march 2019 through a flash sale on flipkart. Neither they are giving the exact tracking of mobile. They are just extending the date of delivery from 3rd april to 9 and now today they have extended it to 15. The tracker id they have shared is not updated from the day of ordering.
            May 11, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 08, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Ordered 3 skull cap from flipkarts online. Received only 1 cap. Requested for replacement. In the replacement packet found one smiley soft ball. Very poor service from flipkarts side. Disappointed very much.

            not receiving my product. payment is already done. - Comment #3399886 - Image #0
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              R
              Ruparna Pal
              from Mumbai, Maharashtra
              Apr 8, 2019
              Resolved
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              Resolved

              (1) It is informed that I have ordered a waist coat on 13th March in 2019 in Flipkart.My order was delivered on 17th March. I have sent request for return and refund of that item due to size issues.( 2)Then this was returned on 18th March and Flipkart gave assurance to get refund on 26th March but my money is not refunded & said that my money already refunded but it is not credited on my account due to bank problems .(3)I contacted with bank and email also but that email was forwarded to Flipkart by bank & they said bank had no refund'sstatus . (4)Then I contact with filpkart customer care again and again they gives a time limit and then said same words regarding refund.Fellowing is my pictures is my evidence which is attached .
              Please kindly solve my matter as early as possible and I also requested to give compensation with my refund due to your fault and my harrassment .
              +4 photos
              May 21, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 09, 2019
              Flipkart Customer Care's response
              We will revert on it.
              My product not delevered me . Plzz give me my product .call me [protected] ok

              not getting refund of my order - Comment #3399747 - Image #0
              not getting refund of my order - Comment #3399747 - Image #1
              not getting refund of my order - Comment #3399747 - Image #2
              Ankur Dhangad's reply, Apr 6, 2019
              My order is not delevered me plzzz send my order . Or mai full payment bhii kr chuka hu
              Ankur Dhangad's reply, Apr 6, 2019
              My orders is not delevered me and not login my flupkart pllzz call me 7248746994
              I am Geeth. I can't login to my account.
              Please resolve the issue. When I login using my details it shows login after 24 hrs. Why can I do
              My account details are listed below
              Name : G.S.Geeth
              Gmail : [protected]@gmail.com.
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                R
                Rama1985
                from Mumbai, Maharashtra
                Apr 8, 2019
                Resolved
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                Resolved

                Address: NCC office, 1st n 2nd floor karmik Nagar near Delhi public school Dhanbad Jharkhand,pin 826004.

                Respected sir,
                I am rama chandra barik. I am staying at dhanbad, jharkhand with my roommate mr joy roy from last two month. We order two scarf in packet on 30th march 2019 for us whose order id od[protected] of rs: 341/-. This product we received on 4th march 2019. But on sunday 7th march 2019 i immersed my six dresses with new scarp in a bucket by giving some quanty of water and ditergent with new scarp. When i going to clean the dressess all are colour by removing from the scarf and damage all the dresses. I am small employee in an private organisations. It easy sunday and i clean my all dresses to attain the office. But as a result i have no dress to wear n attain the office.
                For this region i try to contact with them to register a complain against them. But there is no response to my call. So i placced the complain infront of you.
                Previously i suffer from this company also.
                Therefore, i request you to very the matter and take necessary action against the company for which i will highly obliged to you.

                Thanks and regards
                Rama chandra barik
                Mob:[protected]
                +3 photos
                +1 videos
                May 10, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 09, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Sir I am facing so much problm in my flipkart account
                registered mobile number -[protected]
                It seems when i am trying to login it says unable to process your request In pc and mobile login problem so please solve as soon as possible

                Your faithfully
                Aditya

                reg: bad products - Comment #3399663 - Image #0
                reg: bad products - Comment #3399663 - Image #1
                Sai aditya Kumar's reply, Apr 8, 2019
                Net getting any reply
                Sai aditya Kumar's reply, Apr 11, 2019
                No reply by the company
                Ordering product on emi but its not adding interst amount to the total money to be paid.

                reg: bad products - Comment #3399674 - Image #0
                The flip cart agent call me and told you have won luccy draw tata safari and send me a certificate

                reg: bad products - Comment #3399691 - Image #0
                Our Order No. 0D[protected] Dated : 21.05.2018
                Invoice Date : 22.05.2018
                Invoice Number : #FAA3P[protected]

                Purchase of Vu 109CM (43 Inch) Full HD LED TV from Flipkart.
                Now, VU TV screen bottom shows white colour shadow.
                Please arrange to send the service engineer and rectify the same.

                reg: bad products - Comment #3399807 - Image #0
                reg: bad products - Comment #3399807 - Image #1
                Annadurai Subramaniam's reply, Apr 6, 2019
                Our Order No. 0D212372457666960000 Dated : 21.05.2018
                Invoice Date : 22.05.2018
                Invoice Number : #FAA3P61900019750

                Purchase of Vu 109CM (43 Inch) Full HD LED TV from Flipkart.
                Now, VU TV screen display bottom shows white colour shadow.
                Please arrange to send the service engineer and rectify the same.
                Which books are being delivered to me, are packed uncarefully. Books are being damaged for uncareful packaging. I hope much careful packaging and delivery from flikart .please do focus in it.

                reg: bad products - Comment #3399880 - Image #0
                Order given to 1 april and i saw the massage your parcel will be delivered to next day but till date their is not received any order so kindly resolve the problem urgently.
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                  J
                  jahnavi raparla
                  from Tumkur, Karnataka
                  Apr 8, 2019
                  Resolved
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                  Address: 11/36amarthaluru, amarthaluru Mandal, Guntur district., 522325

                  This is to share my experience with fellow flipkart customers. Don't get tempted by the price tag of marq ac of flipkart. The product that's been send are damaged and for return or replacement they are not co-operative.in my case it's been 10days i raised a return request and no response from the team. This is not amazon where you get instant response. So please think twice when flipkart gives offers coz their cs team sucks. And their policies are not any helpful to customer. They can take as many days as possible to resolve any issue. If at all there is a resolution time they won't don't bother coz there is no compensation for customers for waiting so long. So buy some thing from other websites than here expecially electronics by flipkart manufacturers.
                  +1 videos
                  May 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  My flipkart account is blocked since 15 days. They msg me and mailed me about my flipkart pay later bill. But how can I pay my bill when my id is blocked by flipkart????

                  marq by flipkart - Comment #3399716 - Image #0
                  Sir, my order was returned on 05 Mar 2019, but the amount is not yet deposit in my account. Refund reference number is "PUR[protected]". Please provide me present position of the same.

                  marq by flipkart - Comment #3399824 - Image #0
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                    N
                    Nscharan
                    from Mumbai, Maharashtra
                    Apr 8, 2019
                    Resolved
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                    Resolved

                    Address: Jodhpur, Rajasthan, 342001
                    Website: Flipkart

                    Flipkart block my account saying this that i use orders for resale not for personal use...
                    But i'm keep saying please check this matter first but no way they agree
                    Now my hard earned 24194 rs stuck with flipkart gift voucher because i planned to buy note 7 pro and beleived that flipkart is trusted but as soon as i loaded with gift card my account blocked...
                    Since i created my account almost 2014 no warning like this but when i add money flipkart blocked account...
                    I tried to mail and call but same reply from there...
                    If they want please visit my home and check orders also yes i'm agree some orders for my relatives because i'm belonging to rural desart area so i ordered for them also
                    Please help me for at least release my wallet balance...
                    +2 photos
                    May 15, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Apr 11, 2019
                    Updated by Nscharan
                    Still no solution...
                    I think flipkart wallet is just a scam to stole hard earn money of innocent people or might give them tension and mentally depression...
                    Like my 24194 rs stuck in wallet and they blocked my account
                    Apr 11, 2019
                    Updated by Nscharan
                    Flipkart customer support is really so bad...
                    Just only system generated reply no human sance there...
                    They just speak a routine language there's no scope and calue for customer
                    I'm trying to contact to customer support on every type and day but they just said as recorded tape problem solve we will notified ...but still my account locked...
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                      A
                      anubhav.gupta137
                      from Delhi, Delhi
                      Apr 8, 2019
                      Resolved
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                      Resolved

                      about return rejected without any reason

                      Address: 110089

                      Order id: od[protected]
                      Product: nikon d5600 dslr camera body with single lens: af-p dx nikkor 18-55 mm f/3.5-5.6g vr (16 gb sd card)
                      Seller: retailnet

                      I had ordered a dslr camera from flipkart. And it was damage on the arrival due to improper packaging done by the flipkart the delivery executive were also very clever he just hand me over the parcel and mark it deliver before i rejected when i ask them...
                      +2 photos
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                      S
                      Söñä Sätyã
                      from Mumbai, Maharashtra
                      Apr 8, 2019
                      Resolved
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                      Resolved

                      Address: Raj chopla newadi road gali no 4, Ghaziabad, Uttar Pradesh, 201204

                      My number - [protected]

                      Email id - [protected]@gmail.com

                      I order my first product redmi note 7 pro space balck
                      My account not access successful

                      In my account i can't track my order

                      It was prepaid order of 13999 rs

                      Please help me to open my account

                      I am not reseller,

                      I brought first product of mi phones

                      But they blocked my account, i don't know what was the reason

                      But i am so disappointed from flipkart
                      Please open. My account please,
                      +1 photos
                      May 16, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        Söñä Sätyã
                        from Mumbai, Maharashtra
                        Apr 8, 2019
                        Resolved
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                        Resolved

                        Address: Raj chopla newadi road gali no 4, Ghaziabad, Uttar Pradesh, 201204

                        I palced an order 26 march, that was a bag, after some it was cancelled automatically and my account has been blocked, but still i don't get refund,

                        And still my account is block,

                        I don't want open my account but

                        Literally give my refundable amount

                        I am so dissappointed from flipkart,

                        I never hope like this from flipkart,

                        Please resolve my problem

                        My number - [protected]
                        +2 photos
                        May 23, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Apr 09, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact the bank for further assistance. Closing the complaint from our end.
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                          sssachin082
                          from Mumbai, Maharashtra
                          Apr 7, 2019
                          Resolved
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                          Resolved

                          Madam/dear sir,

                          I have placed order for asus laptop worth rs. 41240 on discounted price during 1st-3rd april flipkart sale. Delivery date was 5th of april at my home address. On 5th april, i got a message that there will be some delay for delivery and expected date is 8th april. And next day, my order got cancelled from flipkart side without getting confirmation from my side. They processes my refund and date of transaction would be 15th april. I am at loss now because price for the same laptop is rs. 45990 now. I want compensation atleast for monetary loss.

                          Please solve my issue as soon as possible. I never expected this from flipkart. Worst service ever. Customer care executives are repeating same things again and again.

                          Order id : od[protected]
                          +1 photos
                          May 10, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            aryaavi
                            from Mumbai, Maharashtra
                            Apr 7, 2019
                            Resolved
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                            Resolved

                            A drone with remote control delivered me against my order number od[protected], on 19-mar-2019. We tried to fly it but could not fly then i called on toll free number for return the product on 22-mar-19 then one of an executive said that some will come to collect the product till 30-mar-19 & after the confirmation of product collection we will return your money he had also provided a complain number. Till 30-mar-19 no one came to collect the item then i again called on toll free number then some another executive said your request has been forwarded please wait till 01-apr-19 one of the pickup boy will visit to collect the product but no one has turned up.
                            Please resolve the issue. I am surprised the service has been provided. My contact number is [protected];[protected]

                            One of mail i received below attaching below:

                            Od[protected]
                            May 9, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 08, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              pradass57
                              from Kolkata, West Bengal
                              Apr 7, 2019
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              I have purchased one thomson tv 40" from flipkart on[protected] as per invoice no:fab2b[protected]. I have lodged complain to flipkart regarding the non accessibility of line in, line out, hdmi, usb, rj45 ports. All the ports are back side of the tv which is not accessible after wall mounting. I cannot use the port after setting it on the wall. I complain them repeatedly, their engineers/technicians inspected and justified my problem. But everytime company rejected my request of replacement.
                              In this situation i request you to please look into the matter and ask them either to replace with other tv with same feature and easy accessibility of the ports or refund my money back.
                              May 9, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 08, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                              Apr 08, 2019
                              Updated by pradass57
                              In response to your mail I would like to mention you that I do not want refund or exchange of

                              the Television because the TV is running perfectly which I told you repeatedly.My main issue

                              is accessibility of ports which are just behind the TV and the gap between the wall mount and

                              TV is such that you cannot insert your finger to connect any thing with the port.Is it my fault?

                              You told me that TV is perfect, so there is no question of refund.Now please tell me how I can

                              access those ports which are essential to use a smart TV which you know very well than me.

                              your delivery man even denied to show me the TV before payment, if I could see it I must returned .

                              So, once again I am requesting you to solve my issue by providing any wall mount by which I

                              can access my TV ports smoothly, other wise replace with any type of same TV or refund my

                              money.
                              May 25, 2019
                              Updated by pradass57
                              As per instruction from Flipkart I have contact THomson Tv company regarding my issue but they straight denied
                              to solve my problem.please help me regarding the matter
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                                R
                                Roshie
                                from Amritsar, Punjab
                                Apr 7, 2019
                                Resolved
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                                Resolved

                                Address: Rupnagar, Punjab, 140001

                                I had purchased voltas ac 185 lzh and its cost is 29000. Flipkart delivered ac on 5th april and on special request it got installed yesterday evening and on bill there is everywhere written lzh... When the installation was completed and they kept the ac window we relised that this not the same one which we ordered from flipkart... I called customer service and tell them that its the one model down which you have sent to me... But the complete installation is being done and now if you will take the ac back my window will remain open for 10+ days.. So i requested them that please don't trouble me i will keep this one but give me my rest money back as for the delivered ac i had paid almost 3000rs extra... I am not asking for your money i am asking you people to return my extra money to me... Its simple but i don't think cc understand.
                                [protected]
                                May 23, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 08, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Sudhir Narke
                                  from Mumbai, Maharashtra
                                  Apr 7, 2019
                                  Resolved
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                                  Address: gajanan nagar galli no. 8 garkheda, Aurangabad, Maharashtra, 431005

                                  Dear sir,

                                  I have purchase a hp laptop and quick heal pack but i hp laptop refund and quick heal pack order cancel but amount is not transfer to my bank account and credit card. Order id is following
                                  1) hp laptop order no.- od[protected] amount - 31990/-

                                  My amount of first installment deducted rs.5338 /-

                                  2) quick heal pack order no.- od[protected] amount rs.575/-

                                  Please pay my payment urgent basis if not payment to me i complaint the grahak seva munch.

                                  Thanks & regards

                                  Sudhir narke

                                  [protected]
                                  May 13, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    T
                                    TANISHA NATAK
                                    from Mumbai, Maharashtra
                                    Apr 7, 2019
                                    Resolved
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                                    I had placed an order for camera canon 1300 mide on 21st feb, 2019. I paid 22, 990 rs by debit card. Bt cancelled the camera on the same date... By now it's been more than a month i am unable to get my money back... Also flipkart customer carw is not responding my calls. Please help me to get my amount back. Its more than 40 days my compmlaint us not getting resolved. And flipkart is not cooperating me...
                                    +1 photos
                                    May 10, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 08, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Sivakumaar S S
                                      from Tiruchirappalli, Tamil Nadu
                                      Apr 7, 2019
                                      Resolved
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                                      Address: District Central Library, Karur., 639001

                                      Dear flipkart,

                                      Sub: kindly, either make refund and cancel the order or quickly proceed with the replacement order. (Id od[protected], [incident: in[protected]]

                                      I placed an order for the ncert books set for upsc exam (40 books) on 06.03.2019 through online payment mode for rs.3690 and the delivery date given was on 10.03.2019. I received my order on 10.03.2019 but the books which was sent was of repeated copies, unwanted copies and many books were missing in that package.

                                      So i reported a complaint with you, on the same date and you agreed for a replacement order, on the same date (10.03.2019) and the delivery date which was given by you was on 16.03.2019.

                                      But there was no proceedings for delivery was made from your side even on 16.03.2019. So i again reported a complaint with you "of not receiving the replacement order even on the last day (16.03.2019) of expected delivery".

                                      Then you addressed this complaint and again the delivery date was extended to 24.03.2019. Today is 24.03.2019, but till now, there is no proceeding in the delivery from your side.

                                      This delay is still carried by you with further dates promised on 31.03.2019 and 04.04.2019 and not delivered on time.

                                      I ordered the books on 06.03.2019 and today is 06.04.2019, it has already been a month days since i placed this order.in your last conversation you told me that this delay is from the seller's point. If your seller is lacking with the books or with any problem on delivering the goods on time, you should have refunded me the order amount. It is because of the trust we have on you that we proceed and do any online payment. So you should be accountable in delivering your product in the specified quality and particularly on the specified time.

                                      And adding with that, you also suddenly change your display as stating that my order is 'cancelled' when the particular delivery date nears, in your flipkart 'my order account page'

                                      This postpones have been taken palce for 5 times. How long do you want to test the patience of your customer?

                                      If your not going to answer to this complaint in an accountable manner then i will expose you to the press and in social media and even i will go to an extent of filling a suit on flipkart about your lethargic behavior.

                                      So, i kindly want a reply very soon from you. Consider it quickly. Either make refund and cancel the order or quickly proceed with the replacement order.

                                      With kind regards

                                      S. S. Sivakumaar
                                      Librarian,
                                      District central library,
                                      Karur - 639 001.
                                      Mobile: +91 [protected]
                                      Sivarani. [protected]@gmail.com
                                      May 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 08, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Apr 08, 2019
                                      Updated by Sivakumaar S S
                                      Flipkart responded to my complaint, Yesterday. Books were returned today (08.04.2019). Refund amount Rs. 3690 is on progress and I will get the credit in my account on or before 16.04.2019, as stated in the email from flipkart.
                                      Thank You!!!
                                      Apr 16, 2019
                                      Updated by Sivakumaar S S
                                      Refund of Rs.3690.00 was credited in my account. Thanks for the quick response.
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