Flipkart Complaints & Reviews

Dear flipkart,

Sub: kindly, either make refund and cancel the order or quickly proceed with the replacement order. (Id od[protected], [incident: in[protected]]

I placed an order for the ncert books set for upsc exam (40 books) on 06.03.2019 through online payment mode for rs.3690 and the delivery date given was on 10.03.2019. I received my order on 10.03.2019 but the books which was sent was of repeated copies, unwanted copies and many books were missing in that package.

So i reported a complaint with you, on the same date and you agreed for a replacement order, on the same date (10.03.2019) and the delivery date which was given by you was on 16.03.2019.

But there was no proceedings for delivery was made from your side even on 16.03.2019. So i again reported a complaint with you "of not receiving the replacement order even on the last day (16.03.2019) of expected delivery".

Then you addressed this complaint and again the delivery date was extended to 24.03.2019. Today is 24.03.2019, but till now, there is no proceeding in the delivery from your side.

This delay is still carried by you with further dates promised on 31.03.2019 and 04.04.2019 and not delivered on time.

I ordered the books on 06.03.2019 and today is 06.04.2019, it has already been a month days since i placed this order.in your last conversation you told me that this delay is from the seller's point. If your seller is lacking with the books or with any problem on delivering the goods on time, you should have refunded me the order amount. It is because of the trust we have on you that we proceed and do any online payment. So you should be accountable in delivering your product in the specified quality and particularly on the specified time.

And adding with that, you also suddenly change your display as stating that my order is 'cancelled' when the particular delivery date nears, in your flipkart 'my order account page'

This postpones have been taken palce for 5 times. How long do you want to test the patience of your customer?

If your not going to answer to this complaint in an accountable manner then i will expose you to the press and in social media and even i will go to an extent of filling a suit on flipkart about your lethargic behavior.

So, i kindly want a reply very soon from you. Consider it quickly. Either make refund and cancel the order or quickly proceed with the replacement order.

With kind regards

S. S. Sivakumaar
Librarian,
District central library,
Karur - 639 001.
Mobile: +91 [protected]
Sivarani. [protected]@gmail.com

Sir mene rad tap ke shoes online order kiye ab me shoes return kana cahta hu lekin mera id login nahi ho rahi h please sir meri help karo ya to meri id login karwvo ya fir shoes ka return lagao aapke help care wale bol rahe ha ki aapne return jayda laga diye lekin mane koi bhi item return nahi kiya so please mari help karo
Me kay kar sakta hu please help me

I recently buy about 13 items from flipkart and receive one damaged item and request replacement but instead of solving my replacement request they freeze my account. And told me that i am buying products for reselling purpose but buy only for personal use. When i request replacement they cancelled my order and therefore i placed new order, but they again cancel my new order and freeze my account. I am central government employee and only buy items for personal use, not for reselling purpose. I can send them pics of every single item in personal use.

I have purchased a denim jacket from flipkart where money is deducted from my account and the order is not seen on orders... I have waited for a week but there is no refund regarding the above... I need a refund immediately regarding the above
[protected]igafvghnd9
The above is payment reference number of state bank of india.. I have paid through net banking...

When i go for login my flipkart account then shows login unsuccessful and i am a plus member of flipkart. And in my account have 1000 rupee gift voucher but flipkart blocked my account. Flipkart says i am reselling product but this is not true i purchased product for my personal use.
My flipkart account mobile no - [protected]. I ordered things for my personal use using gift card flipkart cancelled my order all time. I request you plz do one thing for me unblock my flipkart account.

My name is saivittal...I had bought 3 things from Flipkart and paid through Flipkart pay later.., as my due date comes they blocked my account...how can I pay the amount without accessing the account..and also they are charging fines for that late payment ...this is very insane..[protected] this is my number...please help

I am a regular customer of flipkart and i use to buy a lot of things even for my friends and colleagues. But they thought that my orders are mysterious and am doing it to resell it. But as am a student and have a huge friends circle, i really used to buy items as they asked me to do so. And it's not a kind of reselling and i can't find a valid reason to say that am reselling products. And without any prior message or notification my account has been blocked without even confirming my order behaviour. I need my account back as my gift voucher are still available in it
Registered email id : [protected]@gmail.com
[protected]

This complain is for return.

I am really disappointed with flipkart now and it's the worst experience i have ever seen. I had bought two phone (Different order id) by mistake and i am not able to return/cancel one of them even after discussion with one of the flipkart agent he said, you will be able to return after when product will be delivered but again after delivery i am not able to return. So please take any action in this and do return my phone.

I ordered asus rog laptop in 3 april 2019 and it was around 78990 rupees two days later i got the message that your order cancelled automatically and we refunded your whole amount. Igot the amount but after that when i click on the same laptop it shows price 101990 rupees. Please solve my issue this is my second time that i m facing this issue.
Order id od[protected]
User name vijay bahuguna

I ordered water purifier from flipkart on[protected]Order id - od[protected], amount - rs.7549/-). Product delivered on[protected] around 7pm. Technician visited on[protected] around 6pm. He installed the water purifier and check its working. That water purifier not working. He tried so many ways, then also water purifier not working. He removed some parts that water purifier and check its separately. Finally he found out, ro membrane is defective. He informed this matter to his office. I spoke to technician, "this purifier is not working, so i will go to replacement because, ro membrane is the heart of the ro water purifier". He accepted my replacement and assured me "i will inform this issue to my office".in front of him, i applied for replacement of that product through flipkart app (Return id -[protected]). Then the technician uninstalled that water purifier and placed its delivery box. The flipkart status shows "your replacement is accepted, your new product will be delivered on[protected]". On[protected], flipkart status shows, "your replacement rejected by the seller". I enquiried from flipkart, how did he reject my replacement without my knowledge?. So, they take another replacement order on[protected]Return id -[protected]). That time flipkar status shows, "your product replaced scheduled on[protected]". On[protected], around 11am, flipkart informed me through phone (Phone no. [protected]), "your product will pick up on[protected] and after refund will be processed according that you will get update message through sms & e-mail". I had that discussion audio in. Amr format which is not able to upload with this complaint. Still now, no improvement happened. Now[protected] i talked to flipkart customer care, they told me " you will wait up to[protected]. The seller delivered defective product, that is his fault, but the consumer was affected regarding this issue. That seller is not an honest person. That seller agency is not trustable one. How do i believe his one year warranty? This is health related product. How do i trust that product quality? May be this will create health issue of my family while drinking that water. Hence i never want to use his product. He will not obey the replacement order conditions (Because without my knowledge, he rejected my replacement). Then he took 16 days for replacement. Still now not replaced. So, i request you to kindly take his product, then process my refund as early as possible. Flipkart supports for that agency, they will not think our consumer problem. I really disappointed from flipkart service. Kindly accept my complaint, then resolve my complaint (I. E., refund of my money) as soon as possible. Please do the needful. Thanking you.

I bought a gift card from flipkart to order a phone for me, which i can't buy due to bloody # flash sales.
Now, i want to redeem my gift card money to my bank account and i am unable to do so, neither i can transfer it to another account.
I talk to their customer care executive and even they aren't able to provide the solution.
These people are totally fraud.
Please register my complain, i want to file a case against them.

I've been trying to buy the redmi note 7 pro on flipkart for couple of weeks only to see it being sold out.
I thought it must have been genuinely sold out all those while until today's sale that is 6th april 12 pm sale, which got sold out in a fraction of second.

I was on the website from 11.55 am until 12.00 when the sold out message was displayed.
I kept refreshing the page from 11.59 am and kept seeing the message "coming soon" and just as soon as it was 12.00 i saw the message "sold out".
The message changed from coming soon to sold out practically in one single refresh, i couldn't even see the buy button once. It means it was practically sold out in milliseconds and how is this possible?

I allege them for maybe buying the stocks themselves and black marketing, maybe they are favoring certain customers who are willing to pay much more than the mentioned price. I don't know what maybe wrong but there's definitely something wrong.

If you check on twitter there are lot many users who have been complaining about the same thing that the phones were sold in less than milliseconds. Flipkart is unnecessarily wasting times o[censored]s customers to get traffic on their website by doing this hoax flash sales.

We need to ban such malpractices in india. May be ban flash sales at all.

Flipkart is Cheating people buy giving exchange offer and then denying them at the time of delivery under small pretexts.
Flipkart's service is also worst in the class

I have recently purchased a new LG Semi Automatic washing Machine from Flipkart by taking exchange offer with them. For this exchange offer they have given me 1600/- off when I was ordering New washing machine.

At the time of Delivery of New washing Machine they were suppose to pick my old machine in exchange. The delivery person found some tiny marks on the body of the old washing machine where the paint had come off and said Exchange will not be made and I will have to pay 1600/- rupees more If I want to take delivery of my new machine.

Reason for Denying -
Delivery person Denied for picking the old machine is because the machine body is steel material and it has got some spots in it due to usage. Those stains you can see in the attached picture.

Since I wanted my newly ordered washing machine I paid 1600/- and sent delivery man after accepting my new Machine. I also called Flipcart and lodged a complaint on this issue.

That Means Flipkart is expecting people to exchange new unblemished goods in return for new goods.

Or else

They are cheating people by giving exchange offers which they deny under small pretexts at the time of delivery.

I have ordered a MI 4a pro smart TV 108 cm which has been delivered to me on 5 April 2019.
But it's remote controller is defective. It found somebof it's part broken when it taken out from the box.
It is not working properly but by mi phone inbuit TVremote is working properly on this TV. I have tried many types of batteries but inspire of that it is not working properly.
Please replace it as soon as possible.
Further I will take any legal actions.

Missing Mobile phone of
order ID OD[protected]

Hello sir,
Sir i had order a mobile phone Redmi note 6pro (Red, 6/64gb)
Which has delivered on 30/03/19
But i do not found mobile phone inside the deliver package Mobile phone is missing.
When i inform to flipkart customer care
His asked to wait 2-3 days for the resolution
But when today i try to open my account
I am not able to open this even I have received email.
Account is blocked due to high number of returns has been detect to system record.
But its my first order issue
And when i retry to contact again
No satisfactory respond me from flipkart. So I request you sir please investigate own your level and help me to recover my loss amount

Dear Flipkart Team,

It's a wonderful surprise to run an offer with extended warranty on respective products.

After purchasing an VU LED from your portal. You extended warranty has got started from "Jeeves" ( https://jeeves.co.in/). I have registered a complaint on 26th Feb, 2019 with respect to motherboard is DEAD but its more than 1.5 months but issue has not been resolved.

Received a faulty part, but its still it will take 1 month more to resolve the issue. Seriously, really disappointed with your service

Strong recommendation - Don't go for extended warranty with flipkart products.

Respected sir i will lose a complaint no
In[protected]
When did you complete my refund there are many late to my concern so i
Just requested to you please send me the good design and suitable design because i amlodge a complaint against my order and many times technication will come and check my phone but my issue will not resolved and lastly i will tell you please resolved my issue because money is comes very worked hard or i am goto consumer forum and lodge a fir
Because i am thrusted about this so i just requested to you kindly check
And give me a proper response please
And call me on my this no [protected]
And my account will not login so i request to you please check and solve my
Concern as soon as possible
You are fraud me and my call will disconnect many times

I received a seal opened defective phone from flipkart on 1st april 2019. Box was opened and speaker is not working properly.

I also checked the device status and it says that it was running before 1st april.
I am attaching the photo for the reference.

I am trying to contact them and they are not taking replacement request.

Furthermore, they have deactivated my account. This is really bad.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart? I have recently buy mobiles for my friend.

My login details are as follow:

Name:aswin rs
Phone: [protected]
Email: [protected]@gmail.com

I received a sms that i won a tata indigo car worth of 650000 rs in flipkart lucky winner and i have to pay 6500rs as registration+tax in advance to them. For more detail call [protected].
Also i received a call from [protected] and asked to send my bank details and they sent me their bank details to put 6500rs to their account to receive my prize.
Their account is here.
Bank :sbi
Account holder:flipkart company
Account number:[protected]
Ifsc code:sbin0012811.

I called flipkart tollfree number to confirm this and came to know this fraud offers and scam. Thank god to saved me from such as scam