Flipkart Complaints & Reviews

I'm writing this complaint with great disappointment. Today i ordered am dell inspiron 5577 rs.69990 which i got at rs.59990. Now i got a message saying the order is cancelled. This is the second time worst experience with flipkart.
First time i ordered an acer nitro and it was canceljed by flipkart. Then i waited for another offer and today i ordered dell. Flipkart has tested my limits and i'm thinking about filing a complaint against flipkart at consumer court. It's not about the refund and all. It's about this company making fool of people like me.

Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
Now i am very serious. I will not spare flipkart this time until i get my order.
I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
Countdown begins from now.
Update - not recevied any resolution for previous issue.
Now, i can't login into my account getting an error "login unsuccessful. Please retry in a minute"
So even our money on flipkart is also not safe.
Update - 12th jan'17 : just received a call from flipkart team, i just spoke to isha who denied to activate my account and also i won't get my rs.800 egv back to my account.
Its clear that flipkart looting customer's money by doing these kind of scams.

I am waiting my product from 5 january. They can't deliver my product till now. They cancelled my product without informing me. They refused home delivery. When i complaint in customer care they can't help. They asked to wait for 2 day every time. And after 5 day they called me and asked they can't help me. They refused my all requests. At last they cancel my order without informing me and they said to me to order the produt again

We order 5 pairs of shoes on flipkart and only 4 was on the box... We gave it back on the spot as they said it's the company's policy... We waited for a long time but only the amount of two shoes was sent back on flipkart wallet.. When we call the customer rep they told us that it already exceeded the time period of refund and that they could not do anything... I felt like it's such a big fraud on their side as we gave all the shoes straight back on the spot and waited for their instructions as th eye told us too...

Dear team
I have purchase from flipkart grd intercom phone last week but after recived product qualty not gud so decided to cancel my product and want refund same amount but issue flipakart executive ask its not refunded product but we are shocked this problem first time creat by flipkart we have already so many order takes from flipkart never see this issue. So kindly process my refund amount 1279-/
Retrun id :[protected]
Order no :od[protected]
Regards
Anuj sharma
[protected]

I bought billion capture plus mobile on dec month the reason purchase only flip kart brand now iam totally fed up with this mobile charging is not happening all the worst mobile which i have seen in my life.
It is totally hanging no charging if i put charge it show red signal charging happening and finally charge 0%.
And i complete believe on flipkart brand what they suggested features
All the features are worst
Hanging
No charging
No clarity
I dont want this mobile kindly take back and pl give my money 10999/-

Pl help

Rgds
Ramu k

I ordered the Moto c plus mobile at 3 Jan on new year offers but product not delivered to at my address. on the same address, i have successfully ordered some product also. but now Flipkart customer care person telling that they are unable to deliver the product to the same address and telling me to reorder the item. please help me. if i reorder cant get new year offer.

Dear sir,

Good Evening

This is to inform you that I have ordered 1no of HP Inprint Laptop on 13/06/2017 at 1.05 pm Through Flipkart online portal & also made the online payment via Debit card of mine.

Amount is Rs 25990/- is debited from my account & credited to flipkat account i.e [protected] ( Name : PAYZIPPY-M/S FLIPKART POOLING A/C) but till i didn't received the Goods I have also spoken to the Flipkart regarding the non delivery of the products and finally i have spoken to the customer care and they told that they will be refunding it to my A/C and given the confirmation as per the communication and they have done the Refund also flipkart has given the transaction ID IdIN[protected] of Refund from Flipkart, This transaction ID given by Flipkart and told its done on 10/10/2017 but we have checked with our SBI bank with this transaction No i.e ID IdIN[protected] and also Bank peoples are confirmed there is no such a transaction done in their account and not showing it. so, again i went to Recheck to my Bank and checked but there no transaction is showing related to this ID IdIN[protected] and finally they are asking the full details of Flipkart Payment transaction to My SBI Bank .

We request you to kindly give me the full Payment transaction of ID IdIN[protected] is given by Flipkart on 10/10/2017.

We are struggling to take refund from Flipkart from past 10/10/2017 But Flipkart account refund is not yet Happend to my Bank account account.

Kindly look into very seriously and i request you to solve the problem immediately.

finally once again kindly i request you to provide the full details of the transaction made from Flipkart regarding to the ID IdIN[protected] & Kindly look into very seriously and settle immediately without any fuhrer delay.

--
Thanking you,
Regards
Dhananjaya KN
Handheld : [protected]
Email id :[protected]@gmail.com

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Please solve this problem.

I wanted to order something on flipkart and it said not more then 3 pcs to be bought at a go! Since u wanted to order 24 pcs i called up toll free number i selected in particular english as a language to speak the person answered had no awareness with english so i asked him to transfer to their higher representative so he said he cannot help me and he was abrupt and rude i requested to speak to sales manager which the employ harsh rohara refused to put me to him and said it’s our companies policy so not offer bigger order which is extremely a very big lie! As a consumer i have a right to speak to higher representative and get full information as i need! I am extremely very upset with this unprofessional behaviour’

Please help me! On 11 january i have added redmi 5a in cart but when i proceeding to payment it is showing it is gone out off stock know alsothe product is in cart only but showing out of stock

I tried many

Time but same out of stock i have taken leave for this help me sir please tryed two times in sale but same added to cart out of stock help help

I placed the order on 8th jan nd 11th jan was expected time but now they are giving an excuse of technical issue to not to delivered the order worst service provider ever, nowadays every small online shopint app is delivering any thing on time but flipkart which is the biggest app of online shopping is very far away from the customer service and for delivering any order on time i had very bad experience with it never going to order on it ever.

Hello,

I have been a good customer for flipkart since its inception. I have ordered shoe rack worth 4999 inr from flipkart using pay later option on 27 sept, 2017. After a week, i have received the product at my home address. After reviewing the product, i have requested for return on 29 sept, 2017 since the product is of poor quality and there are damages of paint and wood coming out. On october 10th, 2017 flipkart executives started following up with me that the item will be picked up. This pick up request flipkart executives have been placing since october till end of december. But none of the executives ever showed up, to pick up the product. So the product always stayed at my home untouched, awaiting to be picked up as if it is in a warehouse.

Finally, by end of december flipkart cancelled my return request for what reasons i'm not aware and they asked me to pay 5499 inr (4999 + 400 late fee) since the product is not returned by me till date.

Now, after many followups flipkart did not respond to me properly and they fined me and as well cancelled my return and they now sent me a legal notice for making the payment.
How is this fair on flipkart, i do not understand?
More than 3 months my house has been a warehouse to host the product unused expecting the product will be returned. Flipkart should pay me for this loss for holding the product until this time.

Cheaters from flipkart do not know how to service a customer instead charge the customer with legal notice.

How is this acceptable. I would like to file a case against flipkart now.

Please help me, i want to sue this organization.

I have all the recordings which i made over phone.

Please do the needful.

Thanks,
Varun

That on 03.01.2018 i order a mobile handset being samsung galaxy on nxt and the same was registered with order id od[protected]. That on 04.01.2018 the said mobile handset being samsung galaxy on nxt withorder id od[protected] has been shipped. That on 05.01.2018 said samsung galaxy on nxt with tracking id fmpc[protected] from flipcart.com was delivered by one dipesh ghosh ([protected]). After returning home i opened the same and found that the head phone and other accessories is missing from the said delivery box.

Hi team, i have ordered moto g5 plus on jan-04-2018 and it supposed to deliver by jan-07-2018, it was postponed to jan-11-2018. Still i did not receive any update from flipkart customer suppor team or logistics person. I have called many time to the flipkart customer suppor team but no use. Why the customer has to suffer because of your damn mistaks

Sir/madam,

This is to bring into your urgent attention that my credit card is being used to make a online payment of rs.42999 on 10 jan, 2018 flipkart internet private and the same is being spent.

Kindly look into it very very urgent basis.

Hoping that you will take the complaint seriously as there are lots o[censored]nanswered issue, looking for a proper response.

Thank you in anticipation

Regards,
Kamlesh

Hello,
My name is hardik wadhwa, i am flipkart unhappy customer. I am not satisfied with your services. I bought wireless earphone (Bluebird) from flipkart, when i recived this was broken our its packing is worst in condition when is requst to return it the return pickup delivery men reject to pickup, he says to me that this product is green in color showing in my system then i said this product has four in color and not mention that which i have to choose then the flipkart sent me black in color. Then the delivery boy says that my application is not updated thats why i am ready to accept your return but i am not sure to say it will accepted or not and after some time the request is rejected by flipkart but i my product is not returned and why i am taking return why i am facing this all. I have not extra time for your worst service. And the product quality is also worst one thing more that i was order some product and that i recived another.
See my id detail also orderd details
Flipkart id -[protected]

It's been two and half months that i'm. Trying to get a refund on the product which has multiple manufacturing issues with very poor quality product. Flipkart always extending or canceling the refund/ return request with out giving a proper resolution. They just trust their seller never listen to customer. I'm fedup calling flipkart customer care because everytime we need to speak to different person and when we explain they say we will escalate this issue further and you will receive a call back in 24 hrs and when i get a call back they again say we will look into this in 24-48 hrs.in reality it's been more than 2 months and my request got reject thrice and 4 then one in logged and they are keep on changing dates for that as well.

An order was placed with flipcart for a pair of shoes on 04 october 2017. Payment was done for rs 3995 through hdfc bank. Bank deducted amount from my account. Proof exists and sent to both parties. As per flipkart customer support money has not been credited. Repeated correspondence with both the agencies in the last 3 months have not resolved the issue. Hdfc bank has consistently been saying that the money has been credited to flipcart. I have received the mail on 10 january 2018 from hdfc bank, contents are given below:-
Escalation - emt

To:valappil george, 10 jan at 8:23 pm

Dear mr. George,

Thank you for writing to us. This is with reference to your e-mail dated january 09, 2018 regarding online transaction. We have checked with the concerned team and they have confirmed that the said transaction is successfully updated at the merchant's end. We request you to contact the merchant for further clarifications and assistance. Alternatively, you can call our grievance cell at toll free:[protected] or tel:[protected].

Warm regards,

Vikash agrawal
Customer service officer
Customer escalation - emt team
Hdfc bank ltd.

Copy of the mail from flipcart is given below.

We're sorry to let you know that your order od[protected] for red tape rts10562 boots on 04/10/2017 was unsuccessful as the payment did not go through. We understand that you have been charged rs.3995/- for this transaction. Please get in touch with your bank's customer care using the number mentioned on the back of your card and they will be able to assist you further on this. Hope this helps.
Regards,
Aqueeb ansar

I hace lost my patience, hence approaching you. My contact number is [protected].

V george

Worst online site ever!!! Flipkart gives horrible experiance. Never ordering from here again full of fraud sellers. Ordered a product from flipkart. Firstly the product is of very poor quality and then after i got the product it was teared off in the bottom of the sets. There is written that they will be giving 10 day replacement but thats a lie. Flipkart will schedule a technician visit which they did and till now no technician visited. Its been more than a week and flipkart customer care is so unproffesional they dont even know how to function. They dont even call you unless you msg them and then they make another fake promise to schedule a visit. Now they have cancelled the visit and told me that seller isnt sending anyone. Wow kudos to your service very nice behaviour. Its all money making business for flipkart and this seller. They dont care about the customer. Very disgraceful. Worst online site ever. Will suggest relatives and friends to think twice before ordering anything from flipkart. Instead of resolving the issue they will put you through mental torture. For them replacement means putting off the consumer and wasting their time and money. They dont have the courtesy to solve the issue and they have no control over sellers. The seller denied sending a technician for a visit and flipkart is sitting idly letting seller exploit the customers. Insensitive customer support!!! Do not order anything from flipkart because they dont even know what a replacement is and if seller denied you will be stuck with a product with worst quality and wastage of money. They dont even make any ammends for the seller behaviour. Flipkart does not care. Shame on customer service. Pathetic policies. No guaranteed replacements as nobody will even come to your home and flipkart wont even care. They got their money now they dont need to serve you. Never ordering from flipkart. Full of fraud sellers and disgusting service!!!