Flipkart Complaints & Reviews

I bough a samsung j7 max from flipkart on 15th November 17. After 2 days I registered complaint for exchange the product for not proper working. Flipkart customer care staff misguided and rejected my complaint. Still I am facing hanging/ slow working/end button not working problems etc . Even I contacted to samsung service centre. But not fruitful. Such a worst experience & disgusting service. Exchange my phone.
Sarfraj Ahmad, patna 800015
[protected]
[protected]

Hello,

I have recently ordered one item from flipkart with order id: od[protected]. I ordered that on 14th of january early morning and i was assured by flipkart that i will get delivery on 15th january.
Yesterday only i got an email that it's got delayed due to some reason and will be reaching me on 17th january. When i raised complaint using sending an email to flipkart, i got a response that "we are sorry that the delivery of your 'soundlogic beb003px wireless headset with mic' from your order od[protected] has been delayed.

Please be assured that we are working with the seller's partnered courier service provider to ensure that the order reaches you. We will share an update on your order by 19 january 2018."
I am getting frustrated. They are delaying delivery.
I really need it. I needed it for one of my friend and he is leaving the city today. Now i will be needed to pay the charges of courier. Can you please compensate by reducing money now?

Hi team,

Very bad experience with flipkart this time. I am regular buyer from flipkart online. I never return the products after purchase but this time when i do not like the product with bad quality now want to take refund you guys are now teaching me t&c. Very bad emprastion. You guys are now start making fool to customer by showing hidden wordings.
Not good, so its humble request refund for order no. 'od[protected]' after product taking back.

Thanks & regards
Devinder

I bought mi max 2 from flipkart and it was delivered yesterday, and today it has suddenly stopped working and it's not responding at all. My phone is showing a blank screen and it's not working at all. Please tell me how to fix it.

The phone is not taking charge, i'm unable to switch it on or off.

I just got it yesterday and all my data is in it, i don't want my documents to get deleted. The battery is also unremovable so i can't do anything about it.

Sir/Mam,
I had ordered some products from your site and today i.e. 16th jan 2018 I recieved a call from your employee from Vaduj. His behaviour on the call was very rude and arrongant. THIS IS NOT THE WAY YOU TREAT TOUR CUSTOMERS. On many occasions I have ordered products in the urban areas, I had no problem there but this time I ordered in my village, your employee doesn't respect the customer.
This is really bad for a company like flipkart. I request you to take a VERY STRICT ACTION against the employee(vaduj region). Due to this I have cancelled all my orders. This is the worst service given by a high-profile company like flipkart. The employee isn't suitable for your company. I request you to solve this problem immediately. I hope you solve the issue and maintain the dignity and prestige of your company.

My name jagjeevan singh my mobile no [protected] iam order flush tanki on flipkart when i receive product my plumber told me some item missing so i create replacement request after one week i check status i saw my replacement request canceled now i call flipkart customer care then they told me your return time over
Now we not any help me
So please help me why not inform me when i request canceled from flipkart

Flipkart cancel my order and increase the price of same product by 5000rs.

 order id : od[protected]
Â
On 14/01/'18 i purchased laptop worth 72990/-Â i tried paid same amounts by my bank of baroda debit card. But due to daily limit of 50000 i was unable to pay this amount so i call flipkart customar support by their suggestions i bought 25000/- gift card by using different debit card and paid remaining amount of 47990/- through bob debit card. And i successfully orederd my dream laptop.

Now on 15/01/'18 @7:13pm i received message that your amount is refunded to your accounts without any reasons and price of same laptop is increase to 77990/- by 5000. Now my 25000 are stuck in the flipkart wallet which is not refundable.

I called them and first they said its due to the bulk order of same laptop i asked them to transfer call to manager.
Now assistant manager said its beacuse i used international card but i didn't i had all purchased history if they want. And they said ordered it again but price are increase to 5000.

Now my 25000 are stuck in the flipkart wallet. Flipkart ruined my day i am totally frustrated. They even didn't provide true reasons. Flipkart broke my dream. Now my 25000 stuck i am unable to buy this laptop from anywhere.
Flipkart cheated with me.

 i want my money or laptop back. Now what is guarantee that they will do same if order it again?

Mail id: [protected]@gmail.com

I will buy a handset on flipcart on11.01.2018 i have received a delivery sucessfull massage on 14.01.2018 but i am received handset that time thats why i am contact with corriour service after some time they will call me and say your phone delivered to another person and they will force me to accept phone without pouch, delivery boy sell my handset without informing me...

Respected sir/madam
I placed an order through www.flipkart.com. my order ID- OD[protected] After receivd my parcel I saw there was no product inside the box only a warrenty card. Then I placed a return and refund request but flipkart cancelled the request.After cancelled my return request again i placed 3 times return request but every time flipkart cancelled it . I have registered a complain to Flipkart but support team telling that it was rejected and we cant help you because we thoroughly check everything so we cant help. Rs 7500 i have paid for titan watch why should i lie?
Flipkart cheat the customer. Flipkart gives me a warrenty card worth Rs 7500.
kindly help me its a big amount and for motherswear i dont recieved my watch please help its a big amount.
From- Maharshi Jena
Registered mobile no [protected]
Maharshi.[protected]@gmail.com

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my email ID . It is not connected with phone number and when I enters the email . And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem

I have received 72*60*5 mattress instead of 78*60*5 mattress vide order no
Od[protected]. I have requested for return vide return id id[protected].

They arranged technical visit, but that was not happen sofar and they did not take the pickup.
It is requested to arrage to pickup the mattress early. If any transportation charges are needed the same will be paid at pickup location or you can deduct the amount while making the refund.
Thanks,
T. V. Krishna rao

This was my first purchase through flipkart and it turned to be a big mistake. I ordered 1 sandisk cruser blade 64 gb pendrive which i recieved via order no od[protected] on 17-12-17. On 18 i had to go out for vacation and i took it along so that i could transfer my memories in it but to my surprise it was a defective pc sent by the supplier. Kindly look into the matter and get it resolved.

I have ordered a mi phone through "flipkart" with order no od[protected]. On the day of delivery delivery person called me and said that your order had been canceled. When i checked my account it showed that the product is delivered to my friend but it is not delivered to my any friend. I called the delivery person again and he abuse with me and warned me not to call again on that no. So please help me to get my product

I ordered mi a1 from flipkart and when it was bought it was working ok for 2 days and later when i was trying to update the software it is not being updated and 3.5mm jack is not being able to be inserted in the phone i request a replacement and they made a technical visit but they are just cancelling my technical visit by giving lame reasons that my phone is not reachable and all bull #, i tried contacting the technician but his phone is unreachable. Do help me out with my problem, and if necessary i would file a case against flipkart to loot customer.

I have ordered a sofaset and it resembles completely different from the picture. It is looking like a gunny bag with jute filled and is very hard too. Request you to replace the product or return the money back and i am very disappointed with the product delivered by flipkart. The product is damaged and want for the immediate cash to be returned back to my account...

Hi,

I placed an order in flipkart (Od[protected] item)

Order date
Tue, jan 2nd '18 11:35 am

Total amount
₹1, 669 through net banking on address

My address where it got delivered-
Rita roy
Flat no 101, f block, peerless prantik sonarpur, opposite of future engineering college west bengal, kolkata - 700150, west bengal kolkata, opposite of future engineering college kolkata - 700150, west bengal
Phone[protected]

Product name
Hawkins futura hard anodized dfp lid kadhai 5 l

The description was written non stick but they provided me the sticky one, i am trying to replace the product from last 20 days and everytime i am giving replacement request, the seller cancels my order and when i am calling the flipkart they are saying they don not have refund policy and we cannot do anythng as that is seller policy, only you have to wait for the replacement.

My money is stuck with flipkart and seller is cheating while not giving the product and flipkart is saying that we cannot do anything, please help.

Shreya
[protected]

Hi, I purchased 2 loreal professional xtenso shampoos which are delivered on 21st Sep, 17. I had earlier stocks so i finished them first and opened one bottle few days back.
These shampoos are completely fake and duplicate. The smell, the texture are completely different and worst. Shampoo is like jelly and not mixing in hand, it is not cleaning hair, rather it made my hair very bad and i had hair loss. I have 2 full bottles left, i dont want to use them again.
This made me lose my faith on Flipkart. Rather than giving discount they can sell genuine products. I am sure to get discount people will not go for a fake product. This is not at all acceptable and did not expect it from such a big brand.

Invoice of order - OD[protected]

I want my money back. I request Flipkart to refund my money. Otherwise i am not using Flipkart again and many of my connections would be alerted about this gross cheating.

I ordered a mobile fon on 5th jan and it was promised to be delivered latest by 11 jan. It wasn't delivered tilll 13th and then i contacted flipkart but in vain. Neither the junior (Indore) nor senior (Bangalore) representatives were able to solve my query. They had no information of wishmaster and continuously said we are working on it.. Till today i haven't got my mobile.
I want these fraudsters to be compensated for their act of giving me stress and acting irresponsibly.

I have ordered a kingsize cot from flipkart where in the details section recommended mattress size is written as 80 (Length)*72 (Width). Hence i ordered a mattress from flipkart, which is of size 80*72. After it got delivered, we have tested and seems it does not fit to the cot.

Hence i have requested the flipkart customer care to help me in returning the mattress. After repeated call from my side, i got a call from peps mattress team. They asked me to send few pics thru whatsapp, after one day i got a reply saying the mattress can not be replaceable

They deny because the mattress not a standard size. And i updated this to flipkart team. Today one of flipkart service guy saying flipkart is not responsible. I have invested money more than 30k.

After repeated contact to flipkart, i am only getting dates nothing much. It is already more than 20 days... They have been giving false promise to fix the issue.

Flipkart has blocked my account without giving any prior information or warning. And because of which i m not able to create a refund request for my last 6 products costing rs 5500.
The reason behind blocking my account was so many number of return request generated from my side. The reason i generated so many return request was, that i wasnt satisfied by the quality of product or rather i should say all of them were duplicate products..
And according to the flipkart policy i can return the product within 30 days if i m not satisfied by the quality of product..
Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account. But these people tricked me and have taken away my 5500 rs.. My complaint number is
In[protected]... Please suggest me how to file a case against them