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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1627

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S
snehadarsh
from Hyderabad, Telangana
Dec 18, 2017
Resolved
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Resolved

Address: 500028

I have received dead mobile iphone se from flipkart on 17th december 2017, when i have opened the box i found the phone is not getting on i put it on charge but still it was dead, i went to authorised apple service provider and they told me phone is dead and they have provided me job sheet. Now from that time i have called flipkart customer service team 4to6 times and i was getting the response that their team will get back to me before 20th december 17, what a pathetic response nither they are confirming wether they will replace it when they will replace this mobile.
Now flipkart have my money and their dead paper weight with me
I am still waiting for call from them

I am putting this on all social platforms and also going to sue flipkart invoice consumer court for this
Jan 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Dec 18, 2017
Updated by snehadarsh
OD[protected]
Verified Support
Dec 20, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 21, 2017
Flipkart Customer Care's response
We have interacted with customer, customer told issue has been solved as replacement device has been delivered on 21st Dec. Hence, closing form our end.
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    V
    Vasanti Agresar
    from Pune, Maharashtra
    Dec 18, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 411061
    Website: Flipkart

    I tried to order lenovo k8 plus from flipkart on 15th dec'2017. I paid thru my credit card but order not completed. I got a message saying order is in process & if not completed, we will initiate the refund. I have been calling flipkart 10 times a day since last 4 days, but i did not get any satisfactory answer.

    If that order is not placed, flipkart should have return the amount immediately. Why would they keep customers money? Will they allow if customer pays their cod bill after 10 days?

    Please do the needful
    Jan 20, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 20, 2017
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      G
      Ganesan Subramani
      from Korampallam, Tamil Nadu
      Dec 18, 2017
      Resolved
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      Resolved

      Address: Vellore, Tamil Nadu, 631102
      Website: My order cancelled so please return my money to my bank account

      Your order could not be completed. Refund has been initiated for payment amounting to 587.0.
      Here is the reference pzt[protected]zz70801. For more details please check your email
      We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.
      Jan 21, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Dec 18, 2017
      Updated by Ganesan Subramani
      Your order could not be completed. Refund has been initiated for payment amounting to 587.0.
      Here is the reference PZT[protected]ZZ70801. For more details please check your email
      We have received a request for your order with Txn ID:TX[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly. In case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.
      Dec 18, 2017
      Updated by Ganesan Subramani
      My amount already deducted from my bank account so please return my money to my bank account now my order is cancelled
      Verified Support
      Dec 20, 2017
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kaustubhT
        from Mumbai, Maharashtra
        Dec 18, 2017
        Resolved
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        Resolved

        Address: 400064
        Website: www.flipkart.com

        I had ordered this samsung washing machine from flipkart on 7th dec2017. The machine i received was defective and was not working. According to procedure the technician of samsung visited and varified the defect. Then flipkart sent a replacement after 7 of that days. Now the replacement was i received was also physically damaged, it had dents and scratches all over the machine so i refused the replacement as suggested by customer care. Now they have cancelled the replacement.
        When called customer care they asked to place a refund request. Now they are saying the company (Samsung) technician will again visit and verify problem and then uninstallation will be done then pickup then refund. So it will take about 10 to 15 days now for the refund. They are sending technician to verify the defective product which is already verified as defective before all this for delaying the refund process on purpose. Worst experience ever.
        Jan 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 20, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 22, 2017
        Flipkart Customer Care's response
        The customer complaint about the Defective Product Issue. We had interacted with the customer and processed the refund. Today pick up is completed and refund will be credited within 2 business days. Hence closing the complaint from our end.
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          J
          Johan Ajnabi
          from Asansol, West Bengal
          Dec 18, 2017
          Resolved
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          Resolved

          Address: Jalpaiguri, West Bengal, 735210

          I've given correct address as vill - gadong, p. O - kathapara, p. S - dhupguri, district - jalpaiguri, pin - 735210. But flipkart's ekart logistics denied to deliver my 3 products. If you can't deliver your product why you accept orders from this address? I want all of my three orders to be delivered as soon as possible. I'll file case of harassment against you if not resolved.
          Jan 21, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 21, 2017
          Flipkart Customer Care's response
          We had interacted with the customer informed to place a fresh order again with correct pincode and address so that the product will be delivered, customer agreed and closing the case.
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            B
            Bhavnesh thakur
            from Dharmsala, Himachal Pradesh
            Dec 18, 2017
            Resolved
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            Resolved

            Address: Mandi, Himachal Pradesh, 175027
            Website: Flipkart.com

            Due to wrong account no for refund that i had given in refund details bank has transferred refund amount back to flipkart and now flipkart is not giving my money and they are not taking any action toward it. I have given all details to them still they are not taking any action.

            Here is the outward transaction proof in photos that bank has done to flipkart
            It is my no [protected]
            +1 photos
            Jan 20, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 20, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Jan 02, 2018
            Updated by Bhavnesh thakur
            I have the proof of transaction then why you are not taking any action for it. Your executive has called me on dec 27 and said that your refund is reinitiated and will be transferred in your account in 5 days but still i didnot recieved any refund.

            Your executive had called me on dec 27 and said that refund will be retransferred to your new account within 5 working days, they didn't gave me any reference no or any detail or any message regarding this. And i am waiting for refund.
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              S
              Sanjoy Patil
              from Surat, Gujarat
              Dec 18, 2017
              Resolved
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              Resolved

              Address: Jalgaon, Maharashtra, 425001
              Website: flipkart

              On 15th dec 17 i ordered nikon 5300 dslr with 18 140 lense by bajaj no cost emi. I received parcel on 18th (Today) as soon as i opened the box i found total garbage stuff inside. I informed delivery boy from ekart. He told me to call flipkart customer care... I did same they told me to wait till 30th dec.
              My order no. Od[protected].
              Before fileing fir i would like to give 2, 3 days to flipkart, because i hope flipkart will solve my problem soon.
              +1 photos
              Jan 20, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 20, 2017
              Flipkart Customer Care's response
              We will revert on it.
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                V
                Venu Gopala Rao Chigilipalli
                from Tadepallegudem, Andhra Pradesh
                Dec 18, 2017
                Resolved
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                Resolved

                Website: qu

                Dear sir,
                We booked one consignment in flipkart (Cod) and ecom courier personnel simply cancelled: this is the second consignment within two days. Whether they are having door delivery or not? So please confirm the status.
                Message from courier
                Sorry, the doyle collection d... With order id od[protected] has been cancelled as it could not be delivered even after multiple attempts. Please check your email for more details.
                Regards
                Jan 21, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 20, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 21, 2017
                Flipkart Customer Care's response
                We have interacted with customer, As order has been cancelled due to courier unforeseen reason so requested to place fresh order. Feedback noted. Hence, closing form our end.
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                  M
                  Manjunath Thayappa
                  from Bengaluru, Karnataka
                  Dec 18, 2017
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                  Address: Bangalore, Karnataka, 560094
                  Website: Flipkart

                  I purchased phone on 15th dec, it was delivered to me on 17th around 2.30pm
                  Same day i did not do much with phone. But very next morning i started to use the phone.. I noticed display lines... And speaker's issue. I immediately raised return request with flipkart... As per the process they sent the technician home and he saw the phone and saw the defect on phone.. He saw he would send the details to flipkart and they would take any decision.. Next moment i see on flipkart notes return rejected as issue was resolved after troubleshooting... This is just insane... I hope some one can help me get new phone
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                    R
                    Rajib Pandey
                    from Guwahati, Assam
                    Dec 18, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal

                    I've ordered a scoot Mart tempered glass for my Samsung Galaxy s7 but the product that was delivered is smaller in size.I 've complained on you customer care number but Flipkart executive told me that it's non replaceable. So Flipkart you are robbing people in the name of online shopping?? I want my replacement.

                    My order ID-0D[protected]
                    Feb 23, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jan 16, 2018
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] and [protected] Multiple times but we were not able to reach you. We have sent an mail in your registered email Id: rajib.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                      V
                      vibh@v
                      from Bengaluru, Karnataka
                      Dec 18, 2017
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      I ordered a msi laptop with order id od[protected] on 7th december and was expected to be shipped by 9th december. It has been 9 days since ordered and the details is still showing that it will be shipped by 9th december while the delivery date was postponed to every three days while no reason was given for the delay. Now the offer period is over and no news is given about the laptop which leads me to think that flipkart will just cancel the order and fooled us by giving the fake sale
                      +3 photos
                      Jan 20, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dec 30, 2017
                      Updated by vibh@v
                      After a month of fooling around they finally cancelled the order.

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                        S
                        sanjeet14893
                        from Gurgaon, Haryana
                        Dec 18, 2017
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: flipkart

                        Dear sir, i bought an leeco le max 2 (Rose gold, 32gb) smart phone @ 11, 999/- from flipkart. But they send me a defective handset. I m facing so many problem in this phone like hanging problem, low battery backup etc. I complained so many time to flipkart but every time they told me that i should go to customer center of handset company. But company has been leave india so many months ago. So there is no any customer center of this phone. Flipkart promise me so many on phone that they will take some action against this problem but they didn't. I told them why are u selling this kind of phone whom's company are not working in india. But they have no answere.
                        Please help me to recover my value of phone.
                        Thnaks
                        Sanjeet singh
                        [protected]
                        Jan 21, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 20, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 21, 2017
                        Flipkart Customer Care's response
                        We have interacted with the customer, as per customers issue, we have provided the service center details in customers location.
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                          I
                          IamRonny
                          from Kolkata, West Bengal
                          Dec 18, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 700157
                          Website: www.flipkart.com

                          Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
                          Now i am very serious. I will not spare flipkart this time until i get my order.
                          I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
                          Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
                          As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
                          I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
                          Countdown begins from now.
                          Feb 4, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 20, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 23, 2017
                          Flipkart Customer Care's response
                          We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@GMAIL.COM, if you want us to reopen the case, kindly revert on the same mail.
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                            R
                            Reddy Venkateswara Rao
                            from Eluru, Andhra Pradesh
                            Dec 18, 2017
                            Resolved
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                            Resolved

                            Purchased whirlpool 190 l direct cool single door refrigerator with 100% discount rs.11, 499 and paid amount rs.99 for extended warranty 2 year by flipkart protect through debit card. But after shipping the above item was cancelled by flipkart without intimation. Purchased date:fri, dec 15, 2017 at 2:59 am. Cancelled by flipkart date and time after shipping:fri, dec 15, 2017 at 7:20 pm (Order id:od[protected]
                            +6 photos
                            Jan 21, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 20, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 21, 2017
                            Flipkart Customer Care's response
                            We have interacted with customer, As order has been cancelled due to price error so refund has done. Customer looking for same informed feedback noted as price error. Hence, closing form our end.
                            Feb 17, 2018
                            Updated by Reddy Venkateswara Rao
                            why u are inactive the my account from January 2018 first to till to date
                            Feb 17, 2018
                            Updated by Reddy Venkateswara Rao
                            why u are inactive the my account from January 2018 first week to till to date
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                              S
                              sreekanth78
                              from Bengaluru, Karnataka
                              Dec 18, 2017
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: Flipkart

                              Hello team,

                              This is sreekanth. I order samsung on next mobile (Order id:od[protected] in flipkart on 7th dec 2017. I received a different product called moto g+ mobile delivered by a flipkart on 9th dec. I placed a request for return/replace the product which i ordered but i didn't get any response from them. I kept on calling customer service since 10th dec 2017 but those bloody people telling that they provide an update within next 24 hrs but as of now i didn't get an update. I really tired frustrated with these nasty service providing by flipkart. I don't really understand how long these people are taking to come and pick up the product and deliver the correct product. Please assist me to get product/refund the amount at the earliest convenience. Thanks for your support.
                              Jan 29, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              I ordered mi a1 mobile on saturday 9th December.It shown that item will be delivered before 14th Dec.But it didn't packed till now, so please deliver the item before 15th Dec.As I was going out of the town.
                              [protected].my i want to cancel my replacement but the cancel option is not showing.
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                                S
                                sharma.hariom7777
                                from Roorkee, Uttarakhand
                                Dec 18, 2017
                                Resolved
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                                Resolved

                                Address: Muzaffarnagar, Uttar Pradesh, 251002
                                Website: FLIPKART

                                I orderer for an mi a1 but due to any reason my order was cancel by flipkart. I want to know my money has been deduct and refund procees upto 30 dec 2017. Its company fault that order was cancelled and my money is block for 14 days...
                                I am not satisfied with this order for mi ai
                                I want know if company not want to complete my order why it provide offer for users after completed order why it cancel order this all things are negetive for me
                                Jan 21, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 09, 2017
                                Minu Paul's response
                                Deactivated in my Flipkart account please inactive
                                Dec 11, 2017
                                Shiri Mehra's response
                                I purchased a earing recently but the pair is different
                                Verified Support
                                Dec 20, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 21, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer informed that the product is been courier returned by seller due to bulk order placement which is against the flipkart policies, hence closing the case.
                                Showing original products but sent duplicate products in the name of original brand.

                                Product Name- Timex-114 watch for men
                                Order ID- OD[protected]
                                Order Date- 20th Nov 2017

                                why my order cancel by flipkart - Comment #2950525 - Image #0
                                I purchased a earing recently but the pair is different
                                I had book mobile redmi note -4 initially it shown 11 dec del. date now it showing 13 dec
                                form 9 th dec it show in my local wagholi hub but still not update further status
                                & now it shown in pune
                                m.no.[protected]
                                In my Flipkart account deactivated. I don't know that option cut in my account. Please help to inactive my account.
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                                  S
                                  Shazia afreen
                                  from Zamania, Uttar Pradesh
                                  Dec 18, 2017
                                  Resolved
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                                  Resolved

                                  If the product was not available, you should show out of stock. After placing my order why you have cancelled my order while i had paid for this. I have not get my refund now. All the offers has gone out and now i can't order any other mobile. Don't cancel my order and send it to me as soon as possible. I trusted on the site but it totally disappointed me.
                                  Jan 21, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Dec 18, 2017
                                  Updated by Shazia afreen
                                  Order id is OD[protected]
                                  Verified Support
                                  Dec 20, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 21, 2017
                                  Flipkart Customer Care's response
                                  We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on[protected]. Closing the complaint from our side.
                                  Verified Support
                                  Dec 21, 2017
                                  Flipkart Customer Care's response
                                  We have interacted with customer, As order has been cancelled due to availability unforeseen reason so refund is already initiated and it would be credited in you account on[protected]. Hence, closing form our end.
                                  Receiving wrong product
                                  it's take too many days for delivery
                                  till not received my refund
                                  poor experience with Flipkart
                                  I ordered a pump from clipart which was damage and I would like to return it and have the money back
                                  We placed an order for MI a1 phone, when I placed an order you said with in 2 days will delivers the product, but still we did't received. I want the product asap. Because I'm going to sabarimala on 15th Dec at 7 am
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                                    I
                                    ikki
                                    from Hyderabad, Telangana
                                    Dec 18, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka
                                    Website: www.flipkart.com

                                    Too much delay in delivery of the product every time writing the complaint about delivery time and the quality of the product and also packing of the product still not improved any of the things i mentioned above. So writing the complaint is not at all useful to this so called best online shopping website not taking serious of any of the complaint made by customers so fed up with this waiting for my product
                                    Jan 22, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 20, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 22, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with the customer as per customers complaint, tried to deliver the product, and got the confirmation from the customer that product is been delivered, hence closing the case.
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                                      H
                                      Heman Phinehas
                                      from Hyderabad, Telangana
                                      Dec 18, 2017
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                                      Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524124

                                      I ordered a Pixel 2 on 15th December 2017. The order was confirmed and the item was dispatched. A day later I found out that the order has been cancelled and that I will get my refund. I was desperately waiting to replace my phone and now thanks to Flipkart I don't have what I wanted and they get to keep my money for a week.
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                                        Dinesh Haripara
                                        from Ahmedabad, Gujarat
                                        Dec 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bhavnagar, Gujarat, 364710

                                        Dear sir /madem

                                        Order i'd is od[protected]

                                        I order 8kg ifb washing machine on 24/09/2017 all ready delivered but i recived damaged pruduts.

                                        So after very very very long time you refund my money but you are not taken your damage products return till now (16/12/2017).

                                        So i am send this mail very serious.

                                        I give you 5 days for return this pruduts otherwise after 5 days means (21/12/2017). I am not responsible for this type damage products. I put damage products out of my home. Because we have all ready wait for 3 months. So

                                        Finally do not take easy. After 21/12/2017 i am not responsible for its. And also i am on holiday for long day.

                                        So please do not call me after

                                        21/12/2017 for this type of damage products. I give you sufficient time for resolve this issuie. So i will not bear now.. Now finally i going on this action...

                                        After 21/12/2017 i eill understanding that you are no objection for its and you are agree with this. So please whatever your action is before 21/12/2017.

                                        So remind date is 21/12/2017.

                                        Last communicate i'd
                                        In[protected]For your refrance).
                                        Feb 9, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 18, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 27, 2017
                                        Flipkart Customer Care's response
                                        We have interacted with the customer and confirmed that he has received refund for the same hence, closing the complaint.
                                        My id is [protected]@gmail.com I wanted to order ESET multi security 3 device 1 year. It show That it will deliver today. But i cant complete my order. it shows Unable to add to cart. Please solve the problem immediately.

                                        take return damaged product - Comment #2950541 - Image #0
                                        I orderd pigeon baby wash 2in 1 and i goT pigeon liquid cleanser so please exchange
                                        My flipkart account hasbeen deactivated. I request you to reactivate my account. My details are as follows:
                                        Phone no.[protected]
                                        Email ID.[protected]@gmail.com
                                        Dear Sir/Madam,

                                        Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

                                        Regards,
                                        IFB APPLIANCES
                                        My order temperedglass was size not match, more times iam register complaint for your flipKart need help, but not resolved my problem for your customercare complaint side, so please urgent do the needful my order exchange or return.
                                        My order tempered glass size dismatch, that iam register long time for your flipkart needhelp&customer care, but not resolved the complaint more days, please exchange my order do the needfull,
                                        Dear Sir/Madam,

                                        Tried to call on [protected] but not contactable. Kindly get in touch with flipkart team regarding return/replacement of product.

                                        Regards,
                                        IFB APPLIANCES
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