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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1619

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U
Umesh singh kushwaha
from Daman, Daman and Diu
Jan 21, 2018
Resolved
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Resolved

Address: 396210

Dear sir,
After above 4 month no one Refund /Replacement till time .
kindly look in to in to this as mention below .

Flipkart — replacement/refund not provided still 3 month

Umesh singh kushwaha on Jan 6, 2018 Mark as Resolved
Order ID: [protected]

Dear sir
As i many time update and reminder but till time not provide me replacement or refund.
Kindly look into this and do needfull as soon as possible.

Consumercomplaints.in › flipkart › flipkart — replacement/refund not provide me.
Flipkart — replacement/refund not provide me.

2 reviews

Umesh singh kushwaha on dec 13, 2017
Order id: od[protected]

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]

Complaint status
[dec 14, 2017] flipkart customer support has been notified about the posted complaint.
Flipkart customer care's response, dec 16, 2017
We will revert on it.
Updated by umesh singh kushwaha, dec 17, 2017
Dear sir,
I will full support to uou and waitinf but kindly do nedfull as soon as possible.
Updated by umesh singh kushwaha, dec 23, 2017
Kindly update me and do needfull...
Why so delay...???
Why not provide me refund or replacement..???
Updated by umesh singh kushwaha, jan 04, 2018
Why not updae me provide me refund /replacement.

Updated by umesh singh kushwaha, jan 06, 2018
Reminder 2


Complaint Status
[Jan 06, 2018] Flipkart customer support has been notified about the posted complaint.
Flipkart Customer Care's response, Jan 08, 2018
We will revert on it.
Updated by Umesh singh kushwaha, Jan 10, 2018
Why not Revert and Update me...
kindly provide us Refund or Replacement Aas soon as possible .
Updated by Umesh singh kushwaha, Jan 21, 2018
no one could help till time...Kindly do needfull.
Refund or Replacement .
Feb 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
Flipkart Customer Care's response
We will revert on it.
Feb 09, 2018
Updated by Umesh singh kushwaha
kindly update soon...
why not update me ...
kindly provide me Refund or Replacement...
Jul 20, 2018
Updated by Umesh singh kushwaha
kindly update and do needfull .
Jul 24, 2018
Updated by Umesh singh kushwaha
Kindly do needful and update me .
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    J
    Josh ak
    from Pathanamthitta, Kerala
    Jan 21, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi
    Website: www.flipkart.com

    I had ordered 2 packs of adidas socks and had only received one pack but i paid for 2 packs

    I had received this product on[protected]
    I had ordered this product to my mother's house and had opened today

    My order id:od[protected]
    This product is not eligible for return

    So please help me
    Feb 3, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 22, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      R
      Rawat1995
      from Beawar, Rajasthan
      Jan 21, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110085

      I ordered redmi note 4 in republic day sale and paid for same, it was suppose to come by 22nd january but just got a message saying its cancelled and refund will be transferred, flipkart let me make it clear to you apologising and refunding will not get back that experience which consumer was expecting, product is still available but saying the lame thing, it got over with seller.
      You should close flipkart or start working and find those loop holes in your system.

      Would have bought something else from near by shop atleast he would have returned the money there only... Now i can't buy anything but to wait for the money to come back.

      If the product is over then how it got packed and came till bamnoli sort centre but didn't reach my house.

      Hope i'll not receive a soap or stone for my 11k.

      Awaiting for revert
      Mar 8, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 22, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        ANMOL KACHHAP
        from Hazaribagh, Jharkhand
        Jan 21, 2018
        Resolved
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        Resolved

        Address: Ranchi, Jharkhand, 834001

        Dear sir,
        This is to inform you that i have done online shoping through internet banking on dt.3.1.18 order not confirmed but amount has been debited from my a/c, as per mail dt.19.1.2018, 2:08pm my order od[protected] for milton thermosteel 1000ml flask & milton thermosteel duo dlx 1000 ml flask of rs.1698 has been not credited to my a/c.
        Feb 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 22, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          P
          Pavanvamsi Bhupathiraju
          from Hyderabad, Telangana
          Jan 21, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka
          Website: Flipkart

          I have ordered a new phone iphone se 32 gb variant on 9 th january, it has to be delivered by 12th january but it is not delivered still date. I dint expect that i will be robbed by a company like flipkart. And when i call their customer executives they are claiming that the product is misrouted and they cant deliver that product and are asking me to cancel and order a new product, i have purchased this product at a lesser price and now the price has increased which will be a lose for me if i purchase it again.

          Order id : od[protected]
          Feb 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 22, 2018
          Flipkart Customer Care's response
          We're sorry as the order had to be cancelled due to an unforeseen situation. You can go ahead and place a new order and the seller will do their best to deliver it this time.
          Verified Support
          Jan 22, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            Y
            yugavel
            from Mumbai, Maharashtra
            Jan 20, 2018
            Resolved
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            Resolved

            Address: 638011

            Unknown person has misused of my sbi credit card for flipkart purchase for an amount of rs.96, 098 on 20th january 2018 by 6.28pm. Kindly stop this shipping order and revert the amount. I have made the register complaint in cybercrime (Complaint no:bde1805615 dt:[protected]; 10:10pm)
            You may please call me for more details.

            Yugavel m
            [protected]
            Mar 8, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 22, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              R
              Rashidbanday
              from Gurgaon, Haryana
              Jan 20, 2018
              Resolved
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              Resolved

              Website: Flipkart

              Flipkart means fakekart. I didn't got product that i ordered 10w speaker behalf that they send me a cheap speaker. I want to complain against you...in court fcuk service evered seen.
              Bkwaas service hai tmhari. Tum logo ko bewaqoof bnate ho logo ko. Saalo court mein gseeto ga.. Chacha vidhayak hai hmare... Tum sb bgit bure ho. Tmhe uprwala maaf ngi krega.
              Feb 21, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 21, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                C
                ckumarakrishnan
                from Chennai, Tamil Nadu
                Jan 20, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600059

                My friend ordered samsung galaxy nxt with exchange. Order id: od[protected]. Delivery was expected on 19/01 but came only 20/01. Person picked up the replacement item is defective and can't be taken and he left. Looking for payment of remaining balance amount (Taken for exchange) and give the product. No one gives answer for it and only response getting is, place new order and pay. Refund of first order will be credited in 6 business working days.

                Product is same, payment 98% of payment was already done. Now flipkart expects new order and make payment.
                Jan 30, 2018
                Complaint marked as Resolved 
                No resolution to the complaint raised.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 21, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Jan 29, 2018
                Updated by ckumarakrishnan
                Today is 29/01/2018 and no response given till. Order OD[protected] got cancelled and no refund happened for the payments done. Need immediate action on this.
                Jan 30, 2018
                Updated by ckumarakrishnan
                flipkart policy says something but reality is different. When the order got cancelled, amount should have been credited in 6 business days. No response to the complaint raised.
                Today I am seeing flipkart offer the same product @ 9, 999. In my case, Rs. 10, 200 is already paid. Why not the product be delivered to customer?. My friend is in dilemma to buy from shop / choose other online seller. Overall, this experience changed mindset of people with flipkart.
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                  H
                  Himanshu Aswal
                  from Gurgaon, Haryana
                  Jan 20, 2018
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                  Address: New Delhi, Delhi

                  Dear Sir,
                  I have received one Metro Living cotton Animal double bed sheet with two pillow cover red on damage condition against order no.OD[protected], and ID-FMPC[protected] model no.SFP15DRGB90 on dated[protected], I request to you kindly exchange with our same design as soon as possible

                  Thanks

                  Regards

                  Hikmat Singh
                  [protected]
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                    D
                    DEEP GREAD
                    from Delhi, Delhi
                    Jan 20, 2018
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                    Address: New Delhi, Delhi, 110059

                    My order ID OD[protected]. In my mia1 problem and tech send fake my report. (Problem not solve by techs). Second tech visit canceled automatic. Help me to replacement my product. I want replacement my product. I call mi service center regarding this issue but not solve. Help me for my product replacement.
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                      R
                      Riya Khanna
                      from Allahabad, Uttar Pradesh
                      Jan 20, 2018
                      Resolved
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                      Resolved

                      Website: flipkart

                      I ordered asian blue shoes from flipkart but i received red shoes and the size of the shoes is also very small... Neither i am able to get refund nor i am able to return it... I want the shoes which i have ordered... I urgently want the shoes... I am a regular customer of flipkart how.. Can they do such a silly mistake..in apperance of the product...
                      Feb 23, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 21, 2018
                      Flipkart Customer Care's response
                      We're unable to fetch any order id with details shared. Request you to message us the correct order id or registered email id used to place the order with us so that we can look into this.
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                        G
                        Gary Kumar
                        from Delhi, Delhi
                        Jan 20, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110059

                        If i'm using 2 sim in my phone.. 1 st jio and second vodafone then i'm using data of my vodafone the jio network is not available and port not work. My mia1 phone order id : od[protected] my name gurdeep singh. Flipkart not replacement this product. If you complain tech vist come and send fake report.. Ten flipkart telecaller told you go to mi service center and check your phone.. But not replacement this product.
                        Don't buy mia1 phone
                        Feb 27, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 21, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          D
                          dharmendra.kawade
                          from Mumbai, Maharashtra
                          Jan 22, 2018
                          Resolved
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                          Resolved

                          Address: 441122

                          I have online purchased the mobile from flipkart on dated 06.06.2016.
                          My phone (Asus zenfone 2 laser ZE550KL) was stolen so please we require the invoice copy of bill for FIR & to block the mobile, so that any other not using for miss handling.
                          So kindly provide the Invoice copy, IMEI number and serial number.
                          Detail as below.
                          Online booking on dated 04.06.2016.
                          Order no. : OD[protected] .
                          Contact no : [protected]
                          Mar 15, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 22, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Jan 27, 2018
                          Flipkart Customer Care's response
                          Issue: Invoice copy required

                          Resolution: We have interacted with the customer, informed him that we'll provide him the soft copy of Invoice on his registered email ID. He agreed. Hence, closing complaint
                          Feb 01, 2018
                          Updated by dharmendra.kawade
                          Dear Sir/Madam,
                          But i have not received the soft copy of invoice copy.
                          Please resend the copy.
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                            K
                            kotha Rahul
                            from Manuguru, Telangana
                            Jan 20, 2018
                            Resolved
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                            Resolved

                            Address: East Godavari, Andhra Pradesh, 533440

                            Ordered a laptop on flipkart using emi facility, from last five days, the product is at nearest delivery hub to my place but they are not delivering it. I can't understand what the problem is and flipkart customer service is the worst one i have ever seen.
                            My delivery date is in between 17th to 20th jan. 2018, on 20th jan. The customer service people are telling that the product is going to deliver by 24th jan. 2018.
                            It was so urgent to me i'm waiting for the product from the last 5 days even though the customer service people can't understand the consumer problem. The deliver hub is also not so far to me i even requested them that i will go to hub and collect the product but even tough they are not willing to say the delivery hub address.
                            And the customer service can't even explain what the problem is and why my product is not delivering.
                            Feb 21, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 21, 2018
                            Flipkart Customer Care's response
                            We're unable to fetch any details with the detail shared. Request you to message us the correct order id or registered email id used to place the order with us so that we can look into this.
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                              C
                              Choudhary AJ
                              from Kolkata, West Bengal
                              Jan 20, 2018
                              Resolved
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                              Resolved

                              Website: Flipkart.com

                              Hi i'm soumya choudhary i ordered a flipkart smart buy trimmer on 16 dec2018. I received the product but it was faulty... So i put a return request and i was told that proudect will be picked but till today20jan 2018 almost a month but no one ce to pickup the proudect form me i have requested for 7 time and every time they give me new date but on that date no one came to pickup the proudect
                              My oder id-idod[protected]
                              Feb 21, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 20, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                _
                                _sharath_
                                from Ponnur, Andhra Pradesh
                                Jan 20, 2018
                                Resolved
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                                Resolved

                                Address: Nalgonda, Andhra Pradesh, 508001
                                Website: flipkart

                                I am sharath kumar, i had given a two orders in flipkart on december 5 -2017. At the time of first order i paid through debit card after the payment is completed the order details are not showing in flipkart my account but the money has debited from my bank. At second time same as first order process has done payment has completed but the order details are not showing in my account. Two times money has debited in my bank account. I had maken a phone call to flipkart customer care they said "in 8 business days your money will refund". I had waited for that time of days but money is not refunded. Then i had called again i asked him about money refund process but he said your order is not conformed. So i decided to complain about. From december 5 till now they not responding to this refund process. So please resolve my problem. I have proof of transaction id of two order payments.
                                Feb 21, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 21, 2018
                                Flipkart Customer Care's response
                                We're unable to fetch any order id with details shared. Request you to message us the correct order id or registered email id/mobile number used to place the order with us so that we can look into this.
                                Jan 21, 2018
                                Updated by _sharath_
                                you does't given any order id but we have transaction id's of two payments.
                                ID:TX[protected]
                                ID:TX[protected]
                                and mobile no is : [protected],
                                email id : [protected]@gmail.com
                                Jan 24, 2018
                                Updated by _sharath_
                                please respond to my complaint
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                                  A
                                  A p bhardwaj
                                  from Kota, Rajasthan
                                  Jan 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: Alwar, Rajasthan, 321606
                                  Website: FLIPKART

                                  Sir, maine flipkart se reebok ke solid crew length socks order kiya mujhe
                                  Uske sthan par ankle socks receive huye, and defective socks. So need to
                                  Help me. Another i go to custumer court.

                                  My order no. : od[protected]
                                  Order date : 06/01/2018
                                  Name : arun prakash bhardwaj
                                  Address: brij vihar colony ward no. 17 behind new krishi upaj mandi kherli
                                  (Alwar) raj.
                                  Amount : 228

                                  Attached invoice

                                  Please help me.

                                  Cont. : [protected], [protected]
                                  Feb 20, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 20, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jan 20, 2018
                                  Updated by A p bhardwaj
                                  help me so fast
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                                    D
                                    deep8
                                    from Raipur, Chhattisgarh
                                    Jan 20, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jabalpur, Madhya Pradesh, 482001

                                    Hi team,
                                    I purchased moto c plus order id : od[protected] on oct 2017 for talking and some general work. But while using for 3 month i had been facing network issue in every sim i inserted and when there was some urgency it's get stuck or get poor signal and camera is not good as well, and battery drain so quickly (8-11hrs) without any operation. And take 4 hours to fully charged.
                                    I had been great experience while shopping with you (Flipkart) and had always option to buy great product with genuine quality.
                                    This was the first time i am disappointed with the quality of product.
                                    What should i do? To get my issue resolve.
                                    So it's my humble request to you could it be possible to get my moto c plus set replace with some other things or get my money back.
                                    Because this set (Moto c plus) is good for nothing.
                                    Please kindly do the needful as soon as possible

                                    Warm regards,
                                    Deepak kumar
                                    Mar 2, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 21, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      sahilraheja7800
                                      from Noida, Uttar Pradesh
                                      Jan 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: Karnal, Haryana, 132116
                                      Website: www.flipkart.com

                                      Order id: od[protected]

                                      On 21 september, i placed an order of mi 4a mobiles quantity 2, and mamy poko pants diaper qty 2 with order id od[protected]. As soon as i placed the order, my order got cancelled saying that seller has cancelled your order because of bulk order. The order amount was 13465.. Then i waited for my money to be credited in my account for 7-10 days. When i didn't get credit, i started communicating to flipkart customer care, after 5 months till date i didn't got my money back. Flipkart customer care reply was our seller had not claimed money from your sbi bank, so you talk to sbi.. Sbi is saying they had claimed the money, if they had not claimed they want a letter from the merchant stating that they have not received the amount. Upon contacting to flipkart customer care, they are saying they provided they provided me an email. But in that email they have mentioned wrong amount 13465 was the actual amount and they have mentioned 13415 and wrong transaction date.. Transaction settlement date is 25 september 2017. Bank is asking the email with right transaction amount and write transaction date then only they will solve. My contact number is [protected] [protected]
                                      Feb 24, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 21, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jan 25, 2018
                                      Updated by sahilraheja7800
                                      Please help Sir
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                                        A
                                        aman7154
                                        from Mohali, Punjab
                                        Jan 19, 2018
                                        Resolved
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                                        Resolved

                                        Address: Muktsar, Punjab, 152026
                                        Website: flipkart

                                        Dear Sir
                                        I shopped with your company and felt your company is making fool of customers.i ordered
                                        for kingdom 2 in 1 steamer but received normal steamer another product.the i logged
                                        return and again i received same product which i have not ordered.i needed the steamer
                                        for my child in winters but with wait process of two weeks i have not yet received my
                                        ordered product.i want to ask why you people are making fool of customers who trust and
                                        shop with you.now again i asked your team members to deliver my product which i oredered
                                        and they say they can refund amount but cannot deliver the real product.if you people are
                                        to not deliver the product y have you put the product on sale and why are you making fool
                                        of customers.i will never shop with you but will really complain against your company to
                                        PMO office as well as higher authorities.
                                        Amandeep Singh
                                        [protected]
                                        Feb 21, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 21, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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