Flipkart Complaints & Reviews

I recieved a defective product.
That is, envent earphones model no:307.
It worked good from the day of delievery to 1 month. But now suddenly stopped working. The left side of earphone is not working properly. So due to this i want a new product. So plz note this complaint and try to solve it.
This is my kindly request, so have a look on the complaint

I recently brought a moto e4 plus phone in flipkart during new pinch sale offer on 16/12/2017 and phone delivered to me on 19/12/2017. After using 4 days i face some touch, finger print sensor and battery problem, for that i requested for the replacement. They agreed for replacement and processed my request also. On 25/12/2017 the flipkart person picked the phone from me, he told me that replacement phone will come with in one week. On 26/12/2017 i got a phone call from flipkart reading that replacement phone will come by 03/01/2018 and i agree for that one, up to here i didn't have any problem. Suddenly i got message from flipkart on 27/12/207 reading your replacement is rejected and your money will be refunded. Even without any information they are doing this all things, because of that offer only i bought a new phone and i gave my old phone in exchange for 1500rs only. New phone value will come be credited to my account this one is fine to me but i gave my for less price for the new phone, now i didn't get the new instead of that i loss my old phone also. They are giving fake promises and i was not expect this type of experience from flipkart. My old phone money will goto flipkart wallet, it is useful for flipkart only and they are doing all for their profit. I already discuss with flipkart people even they didn't give response. I attched mail conversation copy and flipkart order details also. Please go through it and do needful.

An oil filled room heater (Usha ofr 3209 while) purchased online from flipkart on 12-12.2017. The product was delivered on 14.12.2017. The delivered product was defected one. Request was made for replacement.
My order no. Is od[protected] dated 12.12.2017.
Flipkart allotted the date of pick up the product on 19th december, 2017. Thereafter it was extended 23rd, 27th, 28th and now 30th december, 2017. Several promised have been made by them for replacement. But no promise has been kept till date.
I have made many calls to the flipkart for ensuring myself that my product would be picked up, but my issue still got no resolution till today. Through this sequence of events, definition of the word "promise" got changed for me, it has just served for me as another synonym of "deception".
I have purchased this product for giving warmth to my 1 year lad during these winters, but flipkart has made my state such that i have made payment for the product but i have not received the product and i even can't purchase it from an open market as flipkart would not refund my money for its policy. Half winters are gone, what would be the relevance if product got delivered to me after winters.
I have made lots of requests by phone and e-mail for the replacement of this product but all has fallen on deaf ears. So, this time, i am requesting you to kindly get rid of me from this puzzling condition.
I have also lodge a complaint in consumer forum. My complaint number is 557228 dated 29.12.2017

On 28 December 2017 I ordered a mobile Redmi 5A 16GB. Its offer price was Rs 4999. The order had been placed and I had received confirmation sms notification regarding the same. But at 12:03PM the order got automatically cancelled with no proper explanation what so ever.
I requested kindly solve my problem

I bought moto e4 plus this year. And also bought another one too. Now one of thats sound quality is not good. Its very low. One can hardly listen to song on it even if its volume is 100%. The other one works good. Its 100% sound sounds like 10%. At first it worked good. Then suddenly it started to work like this. There's may be some problems with the speaker.

Hi team,

I raised below concern and also got calls from your care but the parcel is till with me only.
Delivery boy didn't even call the original requester post forcefully delivering the product at my address.
I tried to update the original complaint but it's not getting updated.
Please let me know if i need to take this some somewhere else if this forum is not able to help me here.

Cod product (Order id: od[protected] was forcefully delivered at my address deepak sharma, b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune 411028 on 09 dec while the address mentioned on parcel was prabin sharma 4 (407) navaratna exotica, ganga village, navaratna exotica, 4 number flat 407 rom, pune 411028 in my absence to my wife who is not good neither in english nor in marathi.

I checked in society what'sapp group but there is no person with prabin sharma's name also there was no contact number updated on parcel.

I didn't requested for any product. Request you to please get the parcel collected and refund my 1199 rs.

Regards,
Deepak sharma
Mob:[protected]
E-mail: [protected]@yahoo.com
Address: b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune, maharastra 411028

I have ordered the mi mix 2 vide order no. Od[protected].

In the box, i have not received the sim card tray and also i found dust
Inside the box.

I have opened the box in front of flipkart delivery executive, in fact, he
Has only opened the seal of the box and we together saw the dust inside the box.

For this reason, i am placing the return request from last 7-8 days each

Time i am placing the return request it is getting cancelled by flipkart.

Same reasons are been given again and again for cancelling the return
Request and no opportunity of being heard is given to me.

If you don't have trust on your customer based on 3 years old history then
At least check with your e-kart delivery executive and then return the
Phone.

My email id :[protected]@gmail.com
Mobile number: [protected]

And my problem is i am unable to update my password.

Last few months my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I have bought moto e4 plus mobile phone from flipkart with order id: od[protected] dated 7/12/2017. After 2 weeks o[censored]sage, the phone display was not working. As the replacement time was within 10 days of delivery, i couldnt request for replacement. When i took my phone to lenovo showroom, they informed me about software issue and they re-installed the software. But within 2 days, the phone got the same complaint. As the problem persists, i want to know whether there is any facility to replace the same as i have been a trusted customer of flipkart and this makes it dubious.

The ear phone i have purchased is not fitting to my ear and it starts paining within five minutes o[censored]se. There is no option for return of this ear phone or for exchange with other or for refund. On complaint to customer care they just keep repeating their policy of return. One can understand replacement policy before purchase of a product but can not know under what circumstances/ or available option under which, it can be returned until and unless one purchase the product. And once the product is purchased they say it can not be returned, then what sense this policy makes. How do you justify only those option given in the list can be a reason for return/refund. It being a design issue, so has become a wastage of my money. Please provide a hopeful solution.

Hi i have ordered a hair straightener on 18th dec. And after doing so many follow ups i have received only new dates for delivery of product first 21st then 26th dec and now 29th dec. Still i have not received the product. As i am waiting since 18th dec now they are saying please order again while i have ordered for my friend whose birthday was on 21st and i don't have any option now. I am just waiting for the product to be delivered. Please help me this time i am really frustrated from flipkart.

I purchased 5 grm gold coin from flipkart.com, i received empty box with out gold coin in it. When i called customer care they are asking me to wait for few days will resolve issue provided 1 date later changed to some other date like wise they are postponing date from past 15 days. There is no resolution provided yet, not sure they will refund amount or not when ever i call customer care they are saying team is looking in to issue and asking me to wait..

When i login my account on flipkart then it will show an error 'login unsuccessful login' (On pc) and 'something went wrong' (On app).and i try to reset password says unable to update password
Please resolve my issue as soon as possible because my flipkart pay later Due amount 556/- and due date[protected] and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:
[protected]
email - [protected]@gmail.com

Yesterday on 27.12.2017 i got a message from flipcart that wishmaster will come on 28.12.2017 will come to me to pick up the subject order.
And today one person came to my home to pick up the order.

But i never ordered subject order item.

This is for your information and
Confirm from courier that this item was delivered at which address

Share the name and address at which order was shipped or delivered.

Dear sir,
The product ordered by me thru flipkart are being dispatched thru ecom express.
But, ecom express is getting delayed for delivery, even after receipt the item at branch.

For this, i have complained many times to branch, nabinagar aurangabad, bihar

Please short out my problem.

For kind reference, you can track my order: od[protected]

I had ordered one mcafee internet securty for my pc for one year, order id[protected]i received one package with a cd, and a card of mckaffee to scratch to find the 25 digit activaion number. This card was for a mobile security instead of pc. So i raised a complain and on on 5th, dec.2017, i received a confirmation that it will replaced by 6th dec ref ref. No.[protected]. Nothing came, so again asked for the replacement to the representaive calling from [protected] who profusely apologized for the delay (Complain no.[protected] and conirmed that it will be resoved by 18th december. Then recd a call that it will be definitely resolved by 22nd, dec. Then again i contacted on 22nd (Compl. No.[protected]) when i was told, it will be resolved by 26th dec. Again it was shifted to 27th and again when i inquired on 28th, again with the same official profued applozy i was told it will be resolved and concerned official will contact me within 24 hrs.
I have nothing to say other than waiting for another 24hrs ie on 28th dec..
Ido not think flipkrt is so irresponsible and negligent. But this is utterly disgusting and not speak well of flipkrt. Can i hope to get the replacement by any responsible person of flipkert. Please look into this transaction seriously to avoid future complication.

Yogesh

Have ordered redmi note 4 order id od[protected] wroth rs 9899/- on friday 24th sep 2017. Soon after placing the order i cancelled my order. It was mentioned that my money will be refunded to my credit card/debit card within 6 working days. My refund id is pzt[protected]nqu0303. I called up customer care and they told me that payment has been initiated and they suggested me to check bank once. I visited my bank many times but i got no refund soon after that i again called up the flipkart people and they told me that it will refund on 14, 21, 25, 26, 27 and1, 2, 3 nov...27, 28 dec 2017. Still am waiting but money not credited
Then i will complaint

Yesterday, on 27th december 207 i ordered acer nitro 5 from flipkart
. I got the order confirmation message with order i'd od[protected].
Today morning i got a message showing the product is shipped. After some time i got another message saying that your order has been cancelled as it could not be delivered after multiple attempts.
No one has called to my phone number or the alternative phone num. What is this?
This is my first time bad experience with flipkart.

I returned a product which was full intact with the price tag and bill, and was supposed to receive my refund by now.. But today flipkart informs me that my refund got cancelled for some unknown reason. Now i am trying to send mail to flipkart regarding my refund but not being able to do so.. They are not responding and everytime i am trying to mail, it us showing that something is wrong, try again later. How do i get my refund back?

Sir please mera purana wala account unblock kr do mujhe ab dusra accout bna kr shoping krni pd rahi h plz sir mere pass koye aur dusra number nahi h ab mujhe apne papa ji wale number se account bnana pda h plz aap mera purana wala account unblock kr do plz

Old account
Email: yadav. [protected]@gmail.com
Mb: [protected]
New account
Email: notygaurav. [protected]@gmail.com
Mb: [protected]...