| Address: Allahabad, Uttar Pradesh, 211003 |
Dear sir/mam,
I ujjwal gupta, regular customer of flipkart, ordered mi a1 black (64gb), and received it on time. I used it for atleast 1 or two days and faced a lot of trouble regarding camera issues.
I requested for the refund but the flipkart agent tried some sort of troubleshooting and sent me a replacement. I received the replacement and again face same issue. Flipkart team arranged tech visit several times. After so many attempts technician finally visited, and he also felt the problem was genuine and sent the report to flipkart. After that also my return request has been rejected without mentioning the reason. I've been facing this problem from so many day and every time i talk to flipkart executive a new deadline date is given for the resolution. Really too much of trouble i am facing.
I request u too look into the matter seriously, and kindly provide me the refund as soon as possible.
Thanking you,
Yours faithfully,
Ujjwal gupta
Mb. : [protected]
Id: ujjwalgupta96. [protected]@gmail.com
Tech visit : 7l15-27013
Order id: od[protected]
Return id:[protected]
Jan 29, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
Flipkart Customer Care's response We will revert on it.
Verified Support
Dec 24, 2017
Flipkart Customer Care's response Defective product: We had raised return request for refund which is processed by the seller hence, closing the case.
I ordered a Micromax canvas infinity pro (Order ID: OD[protected]. It was shipped through blue dart(BlueDart - [protected]) and the bluedart guys returned it on the delivery date without even contacting me. I contacted the flipkart CC about this, they just told ''sorry sir your order has been cancelled please order again''.
I have not cancelled the order then why should I order again. I request the management to look into this issue seriously.