Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
Resolved
25483
Unresolved
21631
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1622

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aarush D Sahu
from Delhi, Delhi
Dec 28, 2017
Resolved
Report
Copy
Resolved

Address: Aurangabad, Bihar, 824303

Dear sir,
The product ordered by me thru flipkart are being dispatched thru ecom express.
But, ecom express is getting delayed for delivery, even after receipt the item at branch.

For this, i have complained many times to branch, nabinagar aurangabad, bihar

Please short out my problem.

For kind reference, you can track my order: od[protected]
Feb 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2017
Flipkart Customer Care's response
We will revert on it.
Dec 31, 2017
Updated by Aarush D Sahu
Two days are passed, no call from flipkart is received. i think, flipkart is just manupulating to customer by doing like this. they are not able to resolve even this singlr problem
Verified Support
Jan 05, 2018
Flipkart Customer Care's response
Customer complained us for the order cancellation and also he has the issue with the delay in delivery for the remaining 3 orders hence followed up and delivered the products to customer and closed the case form our end.
Hi,
I bought lenovo k6 power 3 months back.My mobile is not charging properly. It's charging till 75% after that battery power is not increased even if the charger is plugged in.Is this happening because of charger or board issues?? how can I fix this charging issues..
I ordered one footwear for which payment of 830 was deducted.Later I received message as order failed and refund would be initiated.But I didn't found any order for the same in "My Orders" and not getting any response from Flipkart as well regarding refund.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yogeshbehera
    from Barddhaman, West Bengal
    Dec 28, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 768005

    I had ordered one mcafee internet securty for my pc for one year, order id[protected]i received one package with a cd, and a card of mckaffee to scratch to find the 25 digit activaion number. This card was for a mobile security instead of pc. So i raised a complain and on on 5th, dec.2017, i received a confirmation that it will replaced by 6th dec ref ref. No.[protected]. Nothing came, so again asked for the replacement to the representaive calling from [protected] who profusely apologized for the delay (Complain no.[protected] and conirmed that it will be resoved by 18th december. Then recd a call that it will be definitely resolved by 22nd, dec. Then again i contacted on 22nd (Compl. No.[protected]) when i was told, it will be resolved by 26th dec. Again it was shifted to 27th and again when i inquired on 28th, again with the same official profued applozy i was told it will be resolved and concerned official will contact me within 24 hrs.
    I have nothing to say other than waiting for another 24hrs ie on 28th dec..
    Ido not think flipkrt is so irresponsible and negligent. But this is utterly disgusting and not speak well of flipkrt. Can i hope to get the replacement by any responsible person of flipkert. Please look into this transaction seriously to avoid future complication.

    Yogesh
    Feb 5, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Jan 05, 2018
    Flipkart Customer Care's response
    Customer complained us stating he has the security key issues hence we had provided the replacement and the replacement product is delivered, issue is resolved hence closing the case from our end.
    Name :Shiva chauhan
    First six digit debit card no.519619
    last four digit debit card no.7936
    SBI BANK

    Addres.
    GRAM ;MAHRAJPUR
    POST: RASRA
    DIST :BALLIA
    UP
    PIN ;221712
    MOB NO.[protected] . [protected]

    not receiving confirmed replacement order for a wrong order. - Comment #2959512 - Image #0
    not receiving confirmed replacement order for a wrong order. - Comment #2959512 - Image #1
    not receiving confirmed replacement order for a wrong order. - Comment #2959512 - Image #2
    not receiving confirmed replacement order for a wrong order. - Comment #2959512 - Image #3
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kishore vykuntam
      from Patiala, Punjab
      Dec 28, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Vizianagaram, Andhra Pradesh

      Have ordered redmi note 4 order id od[protected] wroth rs 9899/- on friday 24th sep 2017. Soon after placing the order i cancelled my order. It was mentioned that my money will be refunded to my credit card/debit card within 6 working days. My refund id is pzt[protected]nqu0303. I called up customer care and they told me that payment has been initiated and they suggested me to check bank once. I visited my bank many times but i got no refund soon after that i again called up the flipkart people and they told me that it will refund on 14, 21, 25, 26, 27 and1, 2, 3 nov...27, 28 dec 2017. Still am waiting but money not credited
      Then i will complaint
      Jan 29, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Dec 28, 2017
      Updated by kishore vykuntam
      have ordered redmi note 4 order id OD[protected] wroth Rs 9899/- on Friday 24th sep 2017. Soon after placing the order i cancelled my order. It was mentioned that my money will be refunded to my credit card/debit card within 6 working days. my refund id is PZT[protected]NQU0303. I called up customer care and they told me that payment has been initiated and they suggested me to check bank once.I visited my bank many times but i got no refund soon after that i again called up the FLIPKART people and they told me that it will refund on 14, 21, 25, 26, 27 and1, 2, 3 nov...27, 28 dec 2017.Still am waiting but money not credited
      then i will complaint
      Verified Support
      Dec 29, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Dear,
      I received one order today but Ear phones are not received in box.
      Please confirm, order ID is OD[protected].
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Developer Devd
        from Erattupetta, Kerala
        Dec 28, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 671315

        Yesterday, on 27th december 207 i ordered acer nitro 5 from flipkart
        . I got the order confirmation message with order i'd od[protected].
        Today morning i got a message showing the product is shipped. After some time i got another message saying that your order has been cancelled as it could not be delivered after multiple attempts.
        No one has called to my phone number or the alternative phone num. What is this?
        This is my first time bad experience with flipkart.
        +2 photos
        Feb 2, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 29, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jan 02, 2018
        Flipkart Customer Care's response
        We had interacted with the customer, apologized for the issue, informed due to some tech issue product got cancelled and requested customer to place a fresh order also mentioned regarding the refund, customer agreed and closing the case.
        I booked an mi max 2 from trunet seller by flipkart and after receiving item shipped message my booking is cancelled automatically by seller but I don't want to cancel my order because I had been booked mi max 2 64gbin pinch day is in the amount of 13499 give me a fast response about my order
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Swagata Kashyap
          from Kolkata, West Bengal
          Dec 28, 2017
          Resolved
          Report
          Copy
          Resolved

          Website: Flipkart

          I returned a product which was full intact with the price tag and bill, and was supposed to receive my refund by now.. But today flipkart informs me that my refund got cancelled for some unknown reason. Now i am trying to send mail to flipkart regarding my refund but not being able to do so.. They are not responding and everytime i am trying to mail, it us showing that something is wrong, try again later. How do i get my refund back?
          Feb 3, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Jan 01, 2018
          Flipkart Customer Care's response
          We had interacted with the customer as per customers complaint, initiated the refund for the customer to the alternate account details and informed the refund details and hence issue is been resolved and closing the case.
          Hello i am facing problem in login my account in flipkart i am permanent customer whenever i try to login it could not happen due to some app issues i used to reset my password but it is also not changed due to fault so please solve my problem my email id is [protected]@gmail.com
          Contact number:[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            from Delhi, Delhi
            Dec 27, 2017
            Resolved
            Report
            Copy
            Resolved

            please unblock my account

            Website: flipkart.com

            Sir please mera purana wala account unblock kr do mujhe ab dusra accout bna kr shoping krni pd rahi h plz sir mere pass koye aur dusra number nahi h ab mujhe apne papa ji wale number se account bnana pda h plz aap mera purana wala account unblock kr do plz

            Old account
            Email: yadav. [protected]@gmail.com
            Mb: [protected]
            New account
            Email: notygaurav. [protected]@gmail.com
            Mb: [protected]...
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy
            S
            sk1991
            from Ghatampur, Uttar Pradesh
            Dec 27, 2017
            Resolved
            Report
            Copy
            Resolved

            I will buying jacket from flipkart my order no is:od[protected] this id product will be come on 20/12/2017 but the quality of product is very bad.. I will file returned complaint of that product and the message will be come from me that product returned scheduled will be 26/12/2017 but till date no one will be come to collect this product... So kindly help me to solve this problem..

            My no :+91-[protected]
            Feb 7, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 28, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 30, 2017
            Flipkart Customer Care's response
            The customer complaint about the product quality issue. We had interacted with the customer and processed the refund and customer said I have received the refund and issue is resolved. Hence closing the complaint from our end.
            Worst service, booked products delevere to others. No contact and response to service. Be careful in future.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              usman sindhi
              from Bardoli, Gujarat
              Dec 27, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Gandhinagar, Gujarat, 382006

              Regarding the order :- od[protected] [incident: in[protected]]
              Dear
              You didn't resolved my problem because i need compensation due to you played with our health. Your team din't forward my issue to higher authority. I communicated with following customer support team listed as

              Sunil s
              Sajith nair
              Rizwan. Ahmed
              Farhana khan
              Shreyasee sarkar

              They daily harassed me from 26 th to 30 th nov-2017 so finally i decided to go consumer court let me know where i send notice at corporate address or postal address.

              I need your reply asap other wise send it one copy to sachin bansal and both office.
              Feb 1, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 28, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Moto x4 not working
              1. Fingerprint sensor
              2.Battery back not coming
              3.Mobile heating too much
              mobile order date : 15-12-17
              given deliver date : 16-12-17
              but delivered date :19-12-17
              problem 20-12-17
              called many times to flipkart but there is no proper response.

              regarding fake product problem not resolved - Comment #2958634 - Image #0
              My account was deactivated plz reactivate my account immediately
              332602 postal code...all product is not delver here...only sonata watch delvrd here
              I ordered redmi 5A today i.e. on 21.12.2017. My account debited with Rs 6999/- but order not placed. Flipkart not showing redmi 5A in order history.

              Please return my money back.

              My registered mobil no. is [protected].
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jeet daiya
                from Balotra, Rajasthan
                Dec 27, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Nagaur, Rajasthan, 341001

                I'm JITENDRA DHAIYA, I'm ordered REDMI 5A On 21 Dec.2017. They provide time for delivery till 26.dec.2017 I'm not receive product. I called customer care they say that the product will delivered me on next two Working days.On 27th dec. I'm checking product status in FLIPKART there i seen that product delivered but I'm not finding any parsal.than i called again customer care then thry say that you have to order your product . please help
                +1 photos
                Jan 29, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 29, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SONALI TRIPATHY
                  from Ranaghat, West Bengal
                  Dec 27, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Sambalpur, Odisha, 768004

                  I ve ordered a prestige mixer grinder. It was totally broken, one wheel was broken n jar also damaged, when i received it. I ve filed for replacement, there was a response cl from flipkart i had received for replacement that they replace it by 24th nov but all of a sudden they cancel it n didn't respond for any enquiry. I can't imagine a renowned company like flipkart do this kind of neglect n how they provide such broken things and it was expensive also. My order id-od[protected].
                  I ve paid 5994.00 for it.
                  Order cancel on 16th nov.
                  Kindly look after it.
                  Jan 29, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 28, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 29, 2017
                  Flipkart Customer Care's response
                  The customer complaint about the damaged product. We had interacted with the customer and informed we are sorry to let you know that we can't honor your request for replacement/refund due customer came after 1 month. The customer agreed hence closing the complaint from our end.
                  Order OD[protected] for 'Suunto SS[protected] Ambit3 Sport Watch - For Men & Women', i have deliverd this wrong style.
                  my return has been complete but refund not initiate
                  Juyel Rana, ratanpur, dhuliyan, murshidabad, West Bengal, [protected]
                  My order id OD[protected] .. is not yet shipped.. the tracking status is stagnant.. its packed and nothing happening.. and today 22/dec/2017 is the last estimated day for delivery... I am a regular flipkart customer.. but their service is getting poorer day by day.. hope i get any help sooner...
                  Dear Sir, i have purchased ivoltaa lighting connector cable from flipkart, the cable is not working now. i raised a request to flipkart and they say that they will resolve the issue. i have given complain several times but no proper response. why these flipart people play with customer i dont understand. please take proper action.
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kh Marilyn Aimol
                    from Imphal, Manipur
                    Dec 27, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kamrup Metropolitan, Assam, 781004
                    Website: Www.consumercomplaint.in

                    I want to cancel my replacement request od[protected] actually i don't like the product and the size also large not comfortable to wear and poor quality by mistake i have type the replacement of products so please try to pick up the product on before 2nd jan 2018 as i will not be available at the address which i have given and i request to refund in cash as soon as possible thank you
                    Feb 10, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 28, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 31, 2017
                    Flipkart Customer Care's response
                    Issue: Unhappy with order quality and wants to return

                    Resolution: We have interacted customer, apologized. She informed that she doesn't want to return the product and needs cancellation of return request. Cancelled the return. Hence closing the complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      IamRonny
                      from Kolkata, West Bengal
                      Dec 27, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 700157
                      Website: www.flipkart.com

                      Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
                      Now i am very serious. I will not spare flipkart this time until i get my order.
                      I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
                      Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
                      As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
                      I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
                      Countdown begins from now.
                      Update - not recevied any resolution for previous issue.
                      Now, i can't login into my account getting an error "login unsuccessful. Please retry in a minute"
                      So even our money on flipkart is also not safe.
                      Feb 11, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 28, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dec 29, 2017
                      Updated by IamRonny
                      UPDATE - 29th Dec'17 :: Just received a call from Flipkart Team, I just spoke to a person who behaved so unprofessional like I am his servant. Worst service from Flipkart.
                      Verified Support
                      Jan 11, 2018
                      Flipkart Customer Care's response
                      We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent an mail in your registered email Id:[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                      Jan 12, 2018
                      Updated by IamRonny
                      UPDATE - 12th Jan'17 :: Just received a call from Flipkart Team, I just spoke to Isha who denied to activate my account and also I won't get my Rs.800 EGV back to my account.
                      Its clear that Flipkart looting Customer's money by doing these kind of scams.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vineet1123
                        from New Delhi, Delhi
                        Dec 27, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        mi refused to repair the 2 months old phone which is in warranty

                        Address: Gurgaon, Haryana, 122001
                        Website: www.flipkart.com

                        I am ravi kumar,
                        I got redmi note 4 (Gold, 64gb) on 12th sept-2017 from flipkart with invoice no. Od[protected]
                        .
                        It got automatically stopped working while i was talking on phone, i saw a blue screen and the phone didn't start again.
                        I raise a complaint in redmi customer care they suggest me to get repair my phone from redmi repair center but redmi repair center refused to repair it.

                        I told...
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        S
                        sabira begam
                        from chennai, Tamil Nadu
                        Dec 27, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        flipkart job offer cheater

                        Address: Chennai, Tamil Nadu, 600039
                        Website: [email protected]

                        Hi am sabirabegam from chennai, i had applied for supervisor post in flipkart through olx. I got an offer letter and appointment letter from flipkart team aryan and binod heading the team promised me of job, they said uniform charge 1500 and they took 4500rs online payment from me in the month of december-2017. But after paying 4500rs they were supposed to call back for joining. After they are said pay the amt courier charges 2300rs then...
                        +5 photos
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        2 Comments
                        Report
                        Copy
                        C
                        chinmoyjupi
                        from Guwahati, Assam
                        Dec 27, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Kamrup Metropolitan, Assam, 781012

                        Hi..
                        The below mention products return id is[protected]. I returned that product on dated[protected]. But till date the amount of rs 629.00 is not returned to my wallet.
                        The below mention products return id is[protected]. I returned that product on dated[protected]. But till date the amount of rs 629.00 is not returned to my wallet.
                        Kindly help me.
                        Both the products pickup by flipkart delivery boy from home.
                        Feb 4, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Dec 27, 2017
                        Updated by chinmoyjupi
                        Hi..
                        The below mention products return id is[protected]. I returned that product on dated[protected]. But Till date the amount of Rs 629.00 is not returned to my wallet.
                        The below mention products return id is[protected]. I returned that product on dated[protected]. But Till date the amount of Rs 629.00 is not returned to my wallet.
                        Kindly help me .
                        Both the products pickup by Flipkart delivery boy from h
                        Verified Support
                        Dec 28, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 02, 2018
                        Flipkart Customer Care's response
                        Customer raised the complaint regarding product pick up of 3 quantity and refund amount done for 1 quantity only. We interacted with customer and informed that we will cross check with the logistic partner and get the confirmation whether pick up is done for 3 quantity or 1 quantity. Later as per the logistic partner update we got the confirmation that 3 quantity has been picked up so initiated the refund process for another 2 quantity and told amount will be reflecting with in 3 rd January 2018 he agreed hence closing the case from our end.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abhi_manyu
                          from Delhi, Delhi
                          Dec 27, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ghaziabad, Uttar Pradesh, 201001

                          This is a complaint letter against flipkart for first delaying in delivery of replacement order and after completion of return period then cancelling it, i have ordered a gaming laptop "acer predator" from flipkart on 7th of dec. With order id - od[protected] after receiving the product on 12th of dec. The package was tampered by delivery guys who assured me its due to big size of the box they have adjusted it, later i found it was defective and laptop has some screen discoloration prob. After applying for replacement on 14th of dec. Seller shipped the product and was out for delivery on 16th of dec. I called flipkart delivery agent not to temper the product this time so he asked me to come and pickup the package and gave me the address but as my final semester exams were going on i refused so he said will deliver the product at the end of day, later that day he came without new product and was asking me for my damaged product without giving any acknowledgement receipt it felt fishy to me and i refused, i asked him to first bring the new package and exchange it with defective one as it was hand to hand exchange after numerous calls and complaint no one has reached me, and status is showing undelivered due to operational issue delivery agent never picked-up my call on [protected]. After reaching date of delivery i. E. 18th of dec. I called and wrote numerous emails and talked with customer care they assured me to get is delivery in two days but they failed doing so after that one of there executive called from [protected] on 21 of dec. And assured me they will get it deliver in 2 days. After completion of time frame i still have not got my product and on 27 of dec. They cancelled my order stating that we can't reach you on your phone number and delivery address how ironic after all i was the one who trying to reach them, after stalling me for so many days my return policy got expired and now they cancelled my order i'm left with defective product please provide me a solution for unethical and fraudulent business done by flipkart.
                          I have been there costumer for 4 years and still treating me like this.
                          Jan 3, 2018
                          Complaint marked as Resolved 
                          There grievance guy called me multiple times from +91 80679 88400, +91 80 4291 9500 and arranged a second replacement which was again got delayed but the issue was resolved and i got the product. They contacted me from mail also "Customer Support [email protected]" its their Team social media and has a quick response time. Thank you so much for your efforts really glad for you help :)
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 28, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Frankyrb06
                            from Ariyalur, Tamil Nadu
                            Dec 27, 2017
                            Report
                            Copy

                            I ordered mi a1 from flipkart on 20th december and it was delivered to me on 26th december first itself i saw some thick scratches on the phone and i used the phone not even one hour and the next day the display is not working it's totally blank. The phone was in standby for hardly 8 hours. Then after sometime the display starts working automatically for nearly 4 hrs and then the same thing happened the display went blank. I called the flipkart customer care they said will process the request. Very disappointed by the seller and flipkart. Don't know why flipkart allowing such sellers to sell products. This seller truenet commerce is selling used and damaged products.
                            I was place only one MI 5a in that ID but my order has been canceled very poor I sow many case like that if you are not able to sale properly than why you are seller I don't have a word for your service .
                            Mane redmi 5a 2gb and 16gb mobile order kiya but automatic cancel ho gya please provide my mobile order redmi 5a i want to receive mobile. Mane or koi mobile phone order nhi kiya tha fur bhi mara mobile phone order cancel ho gya.

                            mi a1 used product display not working - Comment #2972460 - Image #0
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vîshål güptã (rd)
                              Dec 27, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Surguja, Chhattisgarh, 497001
                              Website: flipkart.com

                              I have ordered vu 43 inch full hd led tv from flipkart and, and due to bad courier service it's not delivered and i have to pick up it from courier office, after 3 days when installation and demo was delayed, i opened the tv box and i hot screen was broken, so i called the flipkart and ask them from replacement, they says we will contact you back in few days fro replacement, and they don't call me or i haven't received any email, i have called them more then 5-6 times each time they saying same, and now it's 2 months of tv and still my tv was not get replaced, now they says the replacement period is over, what should i do now, i am from very middle class family the amount of tv screen pannel was almost 80% of tv price, i haven't used tv as it's broken. Really bad response from flipkart.

                              Order id - od[protected]
                              Mob no - [protected]
                              +1 photos
                              Feb 6, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 28, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 30, 2017
                              Flipkart Customer Care's response
                              Customer raised a complaint for screen damage. We interacted with the customer and informed him that the product was delivered in the month of October and he contacted us after 2 month so we informed customer that seller replacement policy is already crossed so kindly get in touch with the brand for further assistance. Closing the complaint from our end.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kakasaheb patil
                                from Indore, Madhya Pradesh
                                Dec 27, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kolhapur, Maharashtra, 416203
                                Website: www.flipkart.com

                                I am kakasaheb patil and i had purchased nokia 3310 for 3657 rs from flipkart app through [protected] on 31 october 2017.

                                My email id is [protected]@gmail.com

                                My flipkart order id is od[protected]

                                I have purchased through debit card of kallappanna awade janata sahakari bank ltd ichalkaranji branch - hupari

                                I requested return and i had returned mobile to flipkart courier boy on 9 november 2017

                                My flipkart return id is[protected]

                                I had got email that refund is successfully processed on 11 november 2017

                                But till todate refund is not received.

                                I regularely called flipkart customer care and email them,

                                They provide me one number [protected] and said it is transaction id.

                                I went to bank authority and shown this number with mail.

                                They told that it is not useful and asking for bank neft detail and through which bank money is transferred.

                                I again called and asked for above details to flipkart resolution center but they can not provide these details.

                                Now what can i do?
                                Where to go?

                                I had attached bank details as well as recent account statement showing that there is no any refund from flipkart in this period.

                                Encl
                                1 flipkart emails
                                2 bank passbook
                                3 bank passbook transactions
                                4 account statementof that period

                                Regards,

                                Kakasaheb patil

                                My alternate no
                                [protected]
                                Jan 29, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 28, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Siddharth25mittal
                                  from Delhi, Delhi
                                  Dec 27, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear sir,
                                  This is regarding a phone i ordered on 23rd of sep 2017 under exchange scheme
                                  On 28 the sep flipkart official rejected my phone (Supposed to be exchanged) due to screen damage issue. Now i have paid 7599 for a phone which i have never seen
                                  I dont understand where is the gap that phone never left flipkarts inventory
                                  If somebody is reading this ease help resolve it been 3 months now flipkart is fooling me by saying that my refund has been initiated
                                  If there is any law governing consumer interest, please don't allow these fradulant organisations to work in our country
                                  They take advantage of the fact that nobody can do any harm to them
                                  Please somebody help me
                                  +1 photos
                                  Feb 1, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit