Flipkart Complaints & Reviews

I had placed an order on 9-mar-2016 od[protected] for debono coffee table.
On 16 mar 2016 a damaged product debono coffee table was received via fedex courier from www.flipkart.com. I raised the return request the same day at 7:35 pm. The return request id is:[protected].
For the past 1 week i have raised the issue with their grievance cell also, but no reverse pick up, refund or replacement.
The seller debono has also contacted and damaged photographs have been shared both with [protected]@flipkart.com and [protected]@debonoindia.com.
But no action yet except for emails and phone calls.

Same complaint I am registering for 2nd time as I did not get response to my earlier complaint registered through ConsumerComplaints.in. on Mar 10, 2016.
Order ID: OD[protected]
Product: MoYu Aosu 4x4 Stickerless Red
Registered Phone Number: +91 [protected]
Email address: [protected]@gmail.com
• On 22-Jan-16, I had placed online order on Flipkart for ‘MoYu Aosu 4x4 Stickerless Red’ cube which costs Rs.2, 500/- and was offered at 78% discounted price of Rs.550/- + Rs.100/- delivery charges.
• On 27-Jan-16, I received a local product not worth more than Rs.150/-, wrapped in a plastic sheet placed in a 21 X 16 X 15 cm box (product size is 63 mm) without company packing or MoYu logo on the cube.
• This cube described by Flipkart as ‘strong fault tolerance and anti-pop’ gave away (pieces popped out) within 48 hours.
• The product return was initiated immediately and the replacement delivery was expected by 5-Feb-16.
• Then I was informed by Flipkart that the product will be delivered by 15-Feb-16.
• Then again I was informed by Flipkart that due to unforeseen circumstances the product will be delivered by 24-Feb-16.
• On my objection, I was informed that the product will be delivered soon and surprisingly I received a similar duplicate product not worth more than Rs.150/- on 20-Feb-16, wrapped similarly in a plastic sheet placed in a 21 X 16 X 15 cm box (product size is 63 mm) without company packing or MoYu logo.
• I immediately reported the matter to Flipkart but Flipkart is trying to convince me to initiate refund instead of delivering genuine / original product.
• I have exchanged lot of mails and firmly told them that I don’t want refund and I want them to deliver genuine / original ‘MoYu Aosu 4x4 Stickerless Red’ cube.
• Flipkart is very keen on initiating refund and not delivering original ‘MoYu Aosu 4x4 Stickerless Red’ cube… just trying to sweep the matter under the carpet.
My simple calculation –
o Flipkart posts ‘MoYu Aosu 4x4 Stickerless Red’ cube @ 79% discounted price of Rs.550/- + Rs.100/- delivery charges (normally delivery is free for purchase above Rs.500/- or normal charge is Rs.30/-).
o Sells 1000 units during this Sale period and delivers a local product not worth Rs.150/- and coolly makes a profit of Rs.4, 00, 000/- on product and @ Rs.70, 000/- on delivery charges.
o Many customers are ignorant about cubes and are happy with this local product, assuming to have got a great deal of 78% discount on Flipkart.
o Few face some issues such as pieces popping out within few days, asks for replacement and they are once again delivered a similar local product not worth Rs.150/-.
o Some customers are fed-up and accept the product as anyway their kids have been impatiently waiting for this cube for nearly a month.
o Very few customers who refuse to accept the local product are given their refund stating that Flipkart does not have the product in stock.
So very coolly these e-commerce companies are making huge profits by selling fake / bogus products.
MY REQUEST – I don’t want refund… I want Flipkart to deliver original ‘MoYu Aosu 4x4 Stickerless Red’
Oh God… and Flipkart is advertising 100% Original Products.

I am a seller at flipkart and the company has been cheating its sellers by putting the weight in a higher weight slab rate. This is not the first time this has happened. Earlier in October 205 same kind of issue has been raised by me about the company. Instead of stopping they have started doing these fraudulent activities and malpractices on a larger scale.

They are charging higher weight and amount for products which are below 200 gms. the product is screen expander which is just 142 gms in weight and the company has charged a weight of 1 kg and in some case even 1.5 - 2 kgs.

Please team u need to send flipkart a notice and stop all this cheating and defrauding practices

Dear Flipkart management team

This is to bring to your kind notice that i placed the orrder for a Shirt having order
OD[protected], I ordered for Size 42 but actual size delievered of the product was
39.

I request you to deliver the product & size which was selected by customer and not the
product of your size.

Pls note that although my refund is being processed but i didnt buy this product for
return or refund. I spent half hour to select a product, color, sizeetc.

I request you to stop harassing customers by delievring wrong product or wrong size
product and request you to arrange for the delivery of the product i chose. I dont want
refund.

Further I want compensation or complementary gift for this inconvenience caused to me.

Thanks

Harinder
[protected]

I received my moto g 2 on dated 18 march 2016. Its speaker is not working properly.
Many times complaint by phone calls but not yet we find any exchange / refund or other solution. We paid money so that you are making fools to us.
If its not solve erlier iam going to consumer forum.

I have ordered a AC carrier (OD[protected] on 8th march. They delivered a faulty product (The product is not working) on the same day. I have mailed and informed flip kart about the same. They are not taking my return order .Either they should return my money or deliver the AC by this week.

Dear sir we have order the carrier air condition before 15 days and our order number is od[protected] was not deliver till know
And before 5 days call has came from custumer care that at my address they cannot deliver the product and cancelling the order
Dear sir please check if you cannot deliver the product at my address then why you have taken my payment and after seven days you are telling me you cannot deliver
So i want to request you please deliver my product or returns my payment in my same account
Otherwise i am filing compliant against flipkart company in consumer court
Thanks
Abdulla
Special excecutive officer
Mumbai
[protected]

Today at 6:33 PM
Dear Sir
I buy on dated 8 March, 2016 .
Order ID - OD[protected]
Product - Sony 1 TB Wired External Hard Drive
never I request to flipkart for for future delivery Or return item.I inform them on dated 18/03/2016 via email as it delay in delivery. Today they cancelled my order without delivery.
I want item not money. I am against cancelation my order.
Please kindly...

I was booked (Le tv Le 1s mobile) 9899 rs from flipkart. due to some reasons i cancelled that one. on 8 march 2016. my order is https://www.flipkart.com/order_details?order_id=OD[protected]&src=od&link=order_...⇄ still i didn`t receive money . sir it`s my first month salary. please help me...

I ordered an internal sound card pci sound card 4 channel on 5/3/16. It was duly delivered on payment of rs.338 on 12/3/16. On installing it and its relevant drivers on my desktop, it is not functioning . I made a request for refund on 13/3/16. I also sent an undertaking that p k sood and pk sud are the same. The product id is od[protected].
Earlier i also made a request to exchange it for external usb sound card which is more expensive then this internal sound, card, on payment of difference. But was refused.
As on date, the co has not responded. I request again either to give me the external sound card (On excess payment or refund my rs 338) in my a/c.

Dear sir as i have booked online carrier air condition and my order number is OD[protected] as i have given my pin code and my address before booking but after one week as from your customer care they are telling we cannot deliver the product at your pin code and we will refund the payment
dear sir i want you to ask you if you do not deliver at my pincode address then why you have taken my payment on booking and its my request please arrange to send my product at my address as i do not want to cancel my order and i do not want the refund
and you want to cancel the order so you have to refund the amount in same account
thanks
abdulla
special excutive officer
mumbai
[protected]

This flipkart people didn't return my product but one guy call me asking my atm pin his num [protected]
When I said in flipkart mail they ask me only my bank account no ...please return my product other wise il complaint in police station ...my contact no [protected]

Hi first I gave a complaint for replace 3/4th which is damage .your boy came n taken the product but flipkat didn't send me new 3/4th
Deatails of old product please call me [protected]

Order id: OD[protected].
Product name: Demokrazy Solid Men's Three Fourths.

In this product charging is worst, and over heating, I complaining about the product to the flipkart but there is no responsible for the product. I asked for the engineer to check product but they said that there's no engineer available in this location, then why did they sell the product to this location. I want replacement or refund for Redmi 2 prime. My order id is OD[protected] & customer executive name is Induja murugan, Case id:in[protected]

I had bought a bag from flipkart for ₹3999 on 7th feb'2016 through net banking. Upon delivery on 15th Feb, the bag looked different from the pic so I requested a return. The bag was picked up on 18th and I was told that the amount would be refunded within 8-10 days. 10 days later when I called up, I was told that the amount has already been refunded on 18th of Feb. THOUGH IT WASNT.
Now after issuing a complaint, sending my bank statement to Flipkart, visiting the bank and number of calls to Flipkart, I still HAVEN'T GOTTEN MY DUE AMOUNT OF ₹3999 !

9-mar-2016 i have made online payment for “lemon ocean 4g power” mobile of 6839/-

9-mar-2016 i received email & sms from fliprt for product delivery on 15th mar 2016

12-mar-2016 i received sms from flipcart that product will be deliver on 12th mar 2016

12-mar-2016 when i opened packet, i shocked to see empty box instead of mobile phone.

14-mar-2016 monday – i complaint to flipcart then i have received a empty box, and ask about my ordered phone.

14-mar-2016 flipcart executive reply me wait till 3.30pm of 14th mar 2016 and receive a call from our concern team to get resolution.

14-mar-2016 when i have not receive any call then again i complaint to flipcart then again one of their executive replied me plz wait till 15th mar 2016 till 7:00pm

15-mar-2016 nearly 6:00pm again i complaint that i have not receive any call from flipcart for my resolution than their exe. Replied me that “ your replacement order has been accepted and you will receive your order till 21st mar 2016”.

17-mar-2016 on 17th mar suddenly an delivery boy came and give me flipcart’s product . I feel happy after opening.

17-mar-2016 my happiness goes when i checked that handset “ it was totally defective “ i called to flipcart and told them that front camera is giving pink shades on every snap, then their exe. Replied me try to reset factory setting and if problem will continue that replacement or refund will be accepted.

18-mar-2016 i reset my phone at same day but issue was continuing, and also i found that company is showing 16gb internal storage but it has only 11gb storage out of that only 9.94gb is usable for data, & when we receive or making any call then automatically screen gets off and shows a black scree, again i complaint, exe. Replied me plz wait till 20th mar 2016 till 3:30pm for resolution.

19-mar-2016 again i called to flipcart for my complaint they replied the same “ please wait till 3:30pm of 20th mar.

20-mar-2016 again i called to flipcart for my complaint they replied the same “ please wait till 3:30pm of 20th mar.

20-mar-2016 till 3:20 i have not received any call or sms or notification or e-mail from flipcart for my complaint resolution.

20-mar-2016 now at 3.26pm i received sms that “we apologise for taking longer than expected to resolve your issue. We request you to provide us time till 21 mar, 3:30 pm to get back to you.”
Now i am just waiting for my moblie phone
And about me i don’t have much more money to order again for a mobile phone.

Dear all
I purchased the sony headset model (MDR XB450AP, worth Rs 2200/-) from flipkart on 18 feb, the headset suddenly stopped supporting my mobile lenevo k4 note, i registered the complaint on the same day to flipkart they refused to replace the same as the replacement was for 10 days only.
I looked for other option of claiming the warranty from the service centre of Sony, but was really surprised after visiting there (Boscos, Okhla)!!!
The representative at the service centre just in first sight said- its local!!!
I was given the following differences, -
1)The size of box is quite small then original but exactly identical.
2)The cushion was not properly fixed and was less comfortable.
3)The mice of original headset is very smooth and small but the one that is delivered is very local type and big.
4)Brand name (Sony) is written on the headset towards the left in orginal whereas in the delivered one it is branded to the right.
5) Size of the delivered product is much lighter as compared to the original one.
There are other such noticiable differences which I verified from other Sony showrooms.
Now i want replacement for this local faulty product with the original & genuine product that I ordered from the site asap and the 10000 rs as the penalty.
I would recommend not to purchase any electronic product from the online store particularly flipkart (as I was told that many Brands have already filed cases against the forged product that flipkart is delivering in the name of discounts).

Regards
Anant Aggarwal
[protected]

OD[protected] this order is. Damaged i am not able to replace it... As the flipkart app is showing that... Product is still not deliverd.
Please do anything on this matter contect me on [protected].. And my address is 12/689 indira nagar lucknow... I want to replace my watch with new. One

Sir,
Well and wish you the same. Ten days back i ordered in the name of my daughter glaren one hair cream through flipkart online and the product is " l'oreal paris liss extreme serum unisex 125" under cod basis whereas they sent " loreal paris liss unlimited evening primrose oil" which one i brought 15 days back local parlor at the rate of rs.650/- only. Please do the needful in good time
My cell no.[protected]
E.Mail id- [protected]@yahoo.com

I had applied for f1 car spray red 450ml but I have received of ok plus company 400ml spray please check and reply to me.

▼ Hide quoted text
On Mar 15, 2016 9:31 PM, "Flipkart.com" wrote:
Dear Ravi Kumar,
Greetings from Flipkart.com!

We are pleased to inform you that following items in your Order OD[protected] have been packed by the seller and are ready to be shipped. Once the item(s) are shipped, you will receive an email with the Courier Tracking ID and the link where you can track your order.

Item(s) details:

Product Details Seller Details Ordered Quantity Price/unit (Rs.) Confirmed Quantity Sub Total
F1 Car Spray Red Scratch Remover GaneshStores 1 138.00 1 138.00
Shipping Charge 40.00
Total 178.00
The shipment will be sent to: :
Ravi Kumar
plot no 129 sec. 44 policybazaar.com near huda city metro station

Gurgaon, Haryana
122001
Phone: [protected]
You can always visit your order page to view your order status and to contact us regarding this order.

Regards,
The Flipkart Team
The Online Mega Store