Flipkart Complaints & Reviews

I purchase Le 1s phone from Flipkart and its not giving any battery back up and called up and raised the request for replacement and refund,

Courier person called and i was not at my place to return the product and asked him to come later he said he will cancel the service and said call Flipkart again and raise the request as their

service level is hampering for business.

Then next day called Flipkart and raised the complain for the same and their executive informed me they 3 days return policy and he raised the request again,

then informed the Customer Service rep that their Courier Partners are calling 7.30am in the morning for the shipments and also night 10pm,

then informed them to please contact me before they come so i can give the available timings and he agreed for the same,

then next day courier person called up 8am in the morning for the return pick up and informed him to come by 12pm as i will be going out of city for my job purpose and he said he will come and

later i found sms that the service is cancelled again without any information,

then called the Flipkart Customer Service and informed him the same about the service that i was getting and they assured me it will be picked up because i will leaving the city for 3 weeks for my

job purpose,

then next day courier person called up 8.30am in the morning for the return pick up and informed him to come by 12-2pm as i will be going out of city for my job purpose and he said he will come and

later i found sms that the service is cancelled again without any information,

Now i came back from my tour and contacted Flipkart and informed them to arrange the Pick up on saturday as i will be available whole day but they arranged for the same day and then asked the

courier guy come on saturday and he said he will cancel the service and asked us the contact Flipkart.

Again i have to start the story from the starting...
Its the same eveytime that i have to do when ever i contact Flipkart Customer Service...
I am Frustrated with it...
Please help me to process legaly and help me to get the right support and Compensation for the same...


FMPP[protected]

I ravi chopra purchase a letv 1s on 21st march, after used few days when i look a major problem is that, my phone has no signal when i am in my home and rest of all mobiles are working inside my home both sim are no network shows dont know why...
When i am come outside network shows, this is not done every time when i call to someone i go outside then call, so i raise a complaint & after 3/4 days a person come to my home and they also seen but in his report what they written i dont know...
Flipcart said u go to the service center & they checked the fone i said the problem is in my home & how they check that in service center but called person has always same words, sir aapkk service center hi jaana padega, finally i said i dont go anyware weather u do it or not ...

We have received your order od[protected] amounting to rs.10999 and it is being processed. You can expect delivery by tue 22, mar 2016 .
Thank you!

We want to inform you that your recent order(s) have been cancelled since our systems observed a trend in your purchase history that suggest(s) that the purchases are for reselling and not for personal use. As this is not in accordance to our policies, our system will cancel any new order(s) placed.

The above is the mail from Flipkart.
I just what to know what made them think about it. If I'm going to Re-Sell the products then I should have lot of orders from my end.
The Explanation provided by Flipkart does not fully satisfy.

My question is if I can't place the Order then it should not show me the products which I can't buy. After check-out and payment then I got a mail that you can't place order.

The Hilarious part is I have ordered for a set of Bath Towels which contains 3 pcs.

This is Abirami.N. i have face worst experience with flipkart for past 2 weeks.. I have place two order in Flipkart OD[protected] and OD[protected].. Both the item was damage product and once it got delivered to me on the same day i also place returned request and flipkart agent came on 2nd april 2016 to collecct my two product and agent name is GUHAN and is agent id : U_566778. agent didn't give any acknowlegment.. On the same day 2nd april i also called to flipkart customer care regarding my return request and for refund for my money.. customer executive confirmed me that within 7 business day.. But my problem started on that day flipkart executive saying that they have not been reversed back my money and they saying that they have not got any product.. from that day till now am following this complaint and there is no response from the customer service.. worst expereince from flipkart.. its my money and for this how u guys ask me to wait for refund.. when i gave return request next day u collected the product but for refunding the money u will take such a long time.. its verry worst.. and i have got all the recording form the day i place complaint and if my money i not getting reversed i update all these issue in social media and in consumer complaint as well.. i want to register strong complaint against flipkart.. I want my money to be refund as soon as possible for both the product.. this copy of the mail is also sent to consumer complaint nodal officer..


With Regards,
Abirami.N

HI, I received a puma shoes instead of Iphone 6s plus today. I really wanted the phone it was a Gift to brother. my father said several time not to order phone in flipkart, rather hearing his word, I trusted flip kart. Now I left with a shoes which cost about rs.15000. I really don't no what to do. I called flipkart they said they will help in returning the item for refund, but I got a message that the seller refused the return request. I left empty handed. Please help. I really paid about Rs.80, 000. It almost four month salary.

Order ID: OD[protected] Item)


Refund (Return ID:[protected] REJECTED
Refund We're sorry. We are unable to process your refund request

My order no is od[protected]. I had given to sri vinayaka electronics # 5-8-344/1, db manohar complex, chirag ali lane, abids, hyderabad-500001. On 18-mar-2016. Alreday 26 days passed, but till now it is not repaired. Five times i personally gone there and 10 times i talked, but still it is not repaired. I[censored] will not take any action, i go for consumer court.

The workorderno : sve/hyd/28084


Muruli krishna

Hi, I have refund some item due to Manufacturing defect and got my money back to flipkart WSR wallet 270 . Now i want to use this money but getting error. Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account.Even I cant purchase other product apart from WS Retail product Regards, Chandhirasekar...

I had ordered an asus power bank on 24 march and delivered on 28 march but at the time of delivery i was not able to accept the product, after 1 week i got that.
then the product was not that shown in the site. the product is sony cycle energy and it is not working. i contacted the customer care and said there is no chance for return. kindly do the needful.

Hello sir please refund my money this service I dislike this option so let My best choice Amazon website so another offer placed in Amazon

Booked item in flipkart for COD. Item was shipped by Econ Express. The delivery man come to my place (hardly 100 metre away from my home) and called me to collect the item.As only my aged mother present at home that time I told the man to deliver the item at home. He refused to that and after two days I come to know that my order has been cancelled without intimation.

I ordered one product and without delivery the company canceled its order . Delivery boy does not called me and I had not got the message that your products Out for delivery. And the company tells that your address an pincode is wrong.

Hello myself Varish jangir,
i ordered Leeco le1s at flipkart on 8 april for my brother but i choose silver color instead of Gold then i canceled it immediately after paid through debit card.. after one hour the status showed REFUND SUCCESSFUL but i though it should take some time to credited to account but still not credited.. i called flipkart executives and they told me that refund had initiated on 8 april but it will take time.
i never had this type of delay in refund from flipkart.
order no.-OD[protected]
seller-WS retail

Order id: od[protected]


Present address:-
O.Lokeswara reddy
Flat no:- 1101
Block a
Sai raghava towers
Behind landmark hospital
Hydernagar
Kukatpally
500072

We are facing problems with our purchased phone 9march, 2016.

Problems:


* phone is getting overheated
*hanging
*speaker is not working
*contacts are deleting suddenly without any action
*single contact is getting saved twice...

Flipkart cancelled my order 2 times, after ordering when i order milton water jug, flipkart confirmed me that product will delivered on 2 apr.16 but nothing was happen, on 2nd time for same product same problem arrived. flipkart takes more time but its all my time wastage. i want my time value, which flipkart spoiled. please take action on it.

Sir i have a book 01 nos. Ear stereo headset for xiaomi mi 4i universal with mic voice control white amt 299/- online by debit card details below
Dear basant panwar,

The status of the below order is now ready to ship
Order information
Order number:so1748404
Name:basant panwar
Order date: [protected]
Payment information
Payment method: ccavenue payment
Amount: rs. 299.00
Shipping information
Destination:
Basant panwar
Near nps school office of the xen phed division hanumangarh
Hanumangarh, rajasthan 335512
Method: bluedart
Order items
Quantity price total
In ear stereo headset for xiaomi mi 4i universal with mic voice control white in ear stereo headset for xiaomi mi 4i universal with mic voice control white 1 rs. 299.00 rs. 299.00
Order summary
Sub total rs. 299.00
Shipping and handling free
Tax rs. 0.00
Total rs. 299.00

Hi today i received my order but its empty. What the hell are you doing? Sealed already broken I show this to your delevery boy "Ashish" who delevery today asked him.deliver my product otherwise I go to consumer court for this as already i have complaint to you for my flip cover you cancelled this.. Now again? Is this a game?
I'm item id OD[protected]
Ordered data 07/04/2016
Invoice No FOSVWDL17-1
Courier company is Delevehary ??

I ordered a LeEco Le 1s phone by exchange offer ready to exchange my lg g3 and the balance amount of Rs 4848 by credit card.

I got message that phone is out for delivery. And then later that day I get a message that delivery attempt was made and no one was available to the order is cancelled. I did not get a single call from the courier person nothing at all.

As I know flipkart attempts delivery 3 times before cancellations, I called customer support and Mohit Kumar advised me that it was their error and he will attempt delivery again.

Then I get a call from escalation department that it cannot be delivered I need to order again. But now the offer is not available. Which does not seem to be fair.

I need a resolution on this as soon as possible as due to courier company error flipkart is loosing their revenue and me as a customer my product.

Order ID OD[protected]

Gaurav Bhatt

I had ordered a Hometown dressing table and a Hometown chest of drawers from flipkart on 27.03.16 vide order ID OD[protected] for a total invoice amount of Rs 18603 paid by debit card. While the dressing table was delivered and installed by 02.04.16, the chest of drawers did not reach me. However flipkart sent me messages and email that the same has been delivered and installed successfully on 04.04.16.The 10 day replacement is also scheduled to expire on 14.04.16. I have written to flipkart 4 times and first it assured me that the issue would be resolved by 09.04.16 and on 09.04.16 when I again reminded them the issue, it said that the same would be resolved by 17.04.16. Since I have already paid for the items, flipkart is harassing me and not taking the issue seriously.

1) heating issue seems like i am holding hot mobile phone in my hand. 2)after playing game for 10 mins gets heat up .. Game size only 48 mb. 3)performance issue: hanging a lot.
4)camera: after taking continuous 10 shots this phone starts heating and hanging.
5)you can not put this phone on ear while taking because of heating issue. Since the device is getting heated excessively, i complained to flipkart. First blindly they replaced. After persuading i was asked to download an app- smartcheck to diagnose the overheating problem. Further i was told to activate this app technical section would contact me and provide a pin but no one called me. Next it was scheduled for next day. Again there was no call from flipkart. Next date they disappointed me third time.

I want refund my money.

Order no od[protected] .

Thanks,
Somnath
[protected]

Hi Team,

Order id :[protected]

I bought a nova-ns-216-groomer-ad-ns-216-trimmer-men-women in ending of march and it had delivered but when i open the box it was something different from my exception, it is the maxell company is mention on trimmer. that is really wrong . then i contact to customer support no. then he told we will replace the product
But today delivery boy arrived with the replaced...