Flipkart Complaints & Reviews

Flipkart — Huawei Nexus 6P Faulty Screen - Not Accepting Refund Request (OD[protected]

Order ID - OD[protected]
Product - Nexus 6P

I received a Nexus 6P mobile with a Faulty Screen having yellow/pink tint. Making it worse, the yellow color is only at certain angles, which is irritating while using.

I requested for a Return and Refund.
Incident: IN[protected]

Your team inspected my mobile using Smart Check App and you customer service representative said that they couldn't find any errors with the software installed in the mobile !! So, they cannot accept the request for refund. Instead, he sent me a huge list of Huawei Service centers and asked me to give the phone for a repair to Huawei service center !!

Purchased a brand new premium phone for Rs.39, 999 and without being able to use that for even a single day, I should give it for repair?? No way !

From you customer reviews page and other similar pages, it is clear that the Yellow/Pink tint issue is a very common defect/complaint with Nexus 6P devices. But, trusting on your "30 Days Return Policy" only, I purchased it without any hesitation. If I can trust you this much, why can't you keep up your word???

I made so many calls, loads of emails to your customer service team. They are simply extending the time giving me fake promises about solution to the issue. You must understand that this is not my only job. But, I am trying to get back my hardly earned money.

As far as my knowledge, this yellow tint is a common problem faced by many Nexus 6P users and they all got replacements or refund from Flipkart. But, this is my second worst experience with Nexus 6P and I don't want to give it a try again unless I am sure that it is fully resolved. Also, I am working abroad
Smart Check App couldn't find an issue doesn't mean that the defective product is not defective. If required, your technical personnel can directly come and inspect my device for the faulty screen defect it has got. The address and contact number are already given to you so many times.

I need to get the full refund for the defective product which was delivered by flipkart in either of the two ways mentioned below:

1. As a refund to my bank account
2. As a credit to my Flipkart Wallet account so that I can do the purchase at a later stage.

Please let me know your decision on this at the earliest.
Still if your not understanding my problem means, I have no other choice. But, to approach the Consumer Forum.

I order the following items on flipkart
Order ID: OD[protected] (17 February, 2016 3:57 PM)
Order ID: OD[protected] (17 February, 2016 1:25 PM)

I cancelled the orders but till now i did not get the refund for one item. I am continuously approaching the bank and flipkart but both are not giving the answer to me. It has already 2 months i am waiting for my money. HDFC and Flipkrt both are harassing me a lot and i am in really severe depression and tension. Please help i am in very problem.

Shehkar,
[protected]

We have received my order[protected] amounting rs. 295 on dated 07.04.2016. We want to return my order because my order is rdcase rdcase back cover + screen protector + hands free for motorola moto g3 (3rd gen) - royal blue accessory combo but we received any other company product.

Order ID - OD[protected]
Product - Nexus 6P

I received a Nexus 6P mobile with a Faulty Screen having yellow/pink tint. Making it worse, the yellow color is only at certain angles, which is irritating while using.

I requested for a Return and Refund.
Incident: IN[protected]

Your team inspected my mobile using Smart Check App and you customer service representative said that they couldn't find any errors with the software installed in the mobile (nice finding though !!!). So, they cannot accept the request for refund. Instead, he sent me a huge list of Huawei Service centers and asked me to give the phone for a repair to Huawei service center (Are you serious??)

Purchased a brand new premium phone for Rs.39, 999 and without being able to use that for even a single day, I should give it for repair??

From you customer reviews page and other similar pages, it is clear that the Yellow/Pink tint issue is a very common defect/complaint with Nexus 6P devices. But, trusting on your "30 Days Return Policy" only, I purchased it without any hesitation. If I can trust you this much, why can't you keep up your word???

I made so many calls, loads of emails to your customer service team. They are simply extending the time giving me fake promises about solution to the issue. You must understand that this is not my only job. But, I am trying to get back my hardly earned money.

As far as my knowledge, this yellow tint is a common problem faced by many Nexus 6P users and they all got replacements or refund from Flipkart. But, this is my second worst experience with Nexus 6P and I don't want to give it a try again unless I am sure that it is fully resolved. Also, I am working abroad
Smart Check App couldn't find an issue doesn't mean that the defective product is not defective. If required, your technical personnel can directly come and inspect my device for the faulty screen defect it has got. The address and contact number are already given to you so many times.

I need to get the full refund for the defective product which was delivered by flipkart in either of the two ways mentioned below:

1. As a refund to my bank account
2. As a credit to my Flipkart Wallet account so that I can do the purchase at a later stage.

Please let me know your decision on this at the earliest.
Still if your not understanding my problem means, I have to try for other ways to get back my money.

Your christan dior addict lip glow color awakening lip balm spf 10 is way to expensive. You are giving it for 10960 but it is for 2400 in the store.. I can sue you for this

I have purchased a honor holly 2 plus on 29th feb 2016, since the purchase of this device i am struggling to access the conference call facility.

I have registered my compliant so many time at huawei customer care center but didn't get any solution till now. One of their executive has suggest me to visit there service center which is located at ganpati plaza, m.I. Road jaipur. It was very worst experience ever had at their service center, they asked me to submit the device for next 20-25 days. Guys are looking very inexperience and there attitude was very lethargic.

As per huawei there some technical issue in particular my device so i have replaced the device 2 times from flippkart but still facing the same problem in new device.

Today i have called to flipkart customer care to come out from the situation and i have spoken to mr. Musa but it was more surprising that he has disconnected the call during our conversation and put the call on feedback mode... It very very lethargic attitude of flipkart guys...

So i am going to file a case of mental harassment in consumer court against both companies flipkart and huawei...

#[protected]
[protected]@gmail.com

Order no. OD[protected]
Product. Digiflip XT911 Tablet
Price. 12999.00
Product under warranty delivered at authorised service centre THE NET SURFER
Receipt no. 2078 dated 01.03. 2016
Not repaired till now 7.4.2016
Wants money back or new product
Invoice Bill no.[protected]

I've ordered a motorola mobile from the flipkart. after a week i've got the mobile. at first three months i haven't faced any issues regarding mobile. but, before a month mobile started to hang like anything and sometimes it will be off. i can't able to call or do anything. i want to raise a complaint about that so i called for consumer support but no one picked a call. after a week through twitter i've found out to make call. i've called and asked for service centre number . after a sometime i got and i went to service centre but no response from there and after a week they have said that my mother board got damaged and i want to pay 75% of mobile MRP to replace that with original motherboard . seriuosly customer like my is facing huge problem like this. i raised a complained about replacement but no use. i wont buy anything hereafter from flipkart no use of buying dont believe people . flipkart not considering anything but only money.

P.S. i haven't dropped phone on any single time . so, no chance of damed motherboard. i want to get replacement of mobile. i bought on last november 24

I want to return the product because it is not as per my specification and I want mi note. 4G charger
Product id od[protected]
Product name - iPhone 4s cable + 1amp adapter +earpods accessory combo
Please help me to replace this

Had heard a good name of flipkart but really very disappointing. They had given the GUARANTEE of the product being delivered after one day which was not fulfilled.
We had ordered the mobile on 3rd april The order number was : OD[protected] which was to be delivered on 5th april as per flipkart commitments but the order was not given on time.

Hi,

I have ordered MOTO X Play mobile hand set from FlipKart. Product is not as per my expectation. I dont like the camera performance of this mobile phone. 21 MegaPixel was mentioned in description but performance is like 13 MP of other mobile set like sony.

Flipkart is not refunding the order or even they are not ready to replace the mobile with same price with different company mobile hand set.

Order number: OD[protected].


Kindly help us to get refund from flipkart.

Regards,
Vishal Kumrawat
vishal.[protected]@fundtech.com
+91 [protected]

I have purchased lenovo k3 note (K50a40) on 8 feb 2016 through flipkart.com as order id od[protected]. Its screen buttons is not working since 3rd april 2016. I have made online chat at lenovo (Support). Lenevo support team shared that there is no details of imei with lenovo and it has been suggested to send image of imei no and invoice copy to [protected]@lenovo.com. After mailed, support team replied that we are unable to provide any assistance due non-availability of details of imei no. Then it has been suggested to send details to [protected]@lenovo.com. After mail, replied that we are unable to provide any assistance due to non-registration/no-availability of such imei detail with lenovo. I am in puzzle for solution.
It is case of wrong product sale by flipkart.com. I would like to return or exchange of smartphone with authentic imei no.

This has referece of above subject matter that i book one case roll colour green, make volvoline 1500ml in rs 310/- thru order no od[protected] . Dt 22/03/2016.

Please note that first time worng item supplied on dt 30/03/2016

Second time on dt 6/04/2016 again worng item delivered against replacement for the same.
Filp kart complaint no in[protected] dt 6/04/2016

As i make this order for a gift to my friend but becouse for your failer system we got upset in my family
So you are requqested to compesate the amount rs 10000/-

Thanks
Mohammad afroj ansari
Mahatma gandhi hopital
Staff quarter
Sita pura jaipur
Rajasthan
Mob [protected]
Mail id- afroj.[protected]@gmail.com

Sir my name is abhinav gupta. I purchased Letv 1S mobile from flipkart on 19-march-2016. The product got delivered on 21- march. But mobile phone fingerprint sensor is not working. When i comlaint and marked return request. Than real drama of flipkart start. First they send technition to verify that it is working or not. Than technition comes and verify the problem. Than he give a slip and told send this slip to flipkart they will accept your return request. When i sent this slip to flipkart they told we are processing your request.
I am disappointed from now i will never use flipkart it is better for me to move amazon and snapdeal. And stop your fooling ads because there is no bilkul pakka it should flipkart matlab all fake.
Nevar believe on flipkart.

Order ID - OD[protected]
Email id - happy.[protected]@gmail.com
Contact no. - [protected]
Address - Zustweb obc pvt ltd B 156, C-5 3rd floor, New Ashok Nagar, Delhi 110096
New Delhi, Delhi - 110096

Order id - od[protected]
Flipkart committed falls offers to sale the product, don't perches product i you are attracted by offers. I am perches honor holly2 plus with offer o[censored]nlimited data for 3 months, but after fill-fills all the requirement told by flipkart after sale, but everytime they said wait for 24-48 hour, there team working on the issue, some time they told - contact to reliance, but reliance rejected such offer. When i try to contact to flipkart customer case they hold my call until i disconnected.
So beware with filpkart offer, they are just for attraction, not for you.

Ajit upadhyay

I bought puma sneakers from flipcart of Rs.1375.00 on 10 th March, 2016 and returned the product on 13th March, 2016due to quality issue. According to them the refund was done on 13th March but till now I have not got the money. They gave me an ARN number which is of no use for me as My bank i.e.Punjab National Bank is not able to track the transaction with the number. I m very disappointed by flipcart as they are not taking my issue seriously and sending the same types of messages every time I gave complain and blaming the bank for it.

Order id :od[protected]

I purchased a iphone 6 from flipkart there was an issue that phone gets heated when its charged i thought its usual issue, but lately this was a problem.. My charged sparked and mobile went off.. I took this to apple store and i was said duplicate charger is the one was delivered to me by fliplart, i raised a complaint and was promised refund and from last 2 weeks they are just dragging it stating they are working, please stop products sold on flipkart

Dear Sir / Ma'am

I have purchased the H.P.D Compact Selfie On Stick from Flipkart website.
Request raise to purchase OD[protected], We have received the defective piece return two times but could not get OK piece.

Now I have requested to no. of times to return items & refund the payment in my amount Rs.279.00 mention account.
No one is coming to pick the item, already requested to customer care 3 times no proper respond, They are speaking to me every time next 2 days
item would be pick & refund will process.

Kindly request to you that sue on Flipkart team & ask for granted action.

They have every time fake commitment & fake products selling in market on High MRP discount.

Best Regards
Kuldeep Keshari
[protected]

I have booked this order ( OD[protected] on 26 march 2016 and according to flipkart information, it should reach to me by 2nd april 2016 but i have not got my order yet. i am calling to courier services again and again but they is not delivering my order. i have very bad experience of flipkart . 2 days ago, amazon delivered a product on same address .

I had received a product few days back and today when I opened it I found one of the items is different than the one I ordered and I requested your customer care to replace the same but they refused it saying it cannot be replaced as its beyond 10th day. They denied it saying its 11th day. U know in the past I had ordered many items and I always waited for many days to receive the items from the actual ETA but these guys are not ready to wait only one day.. this is utter nonsense. I was out of town from last few days and today when I opened it I was shocked to see an item is different with low quality compared to one that I ordered.

Order Id: OD[protected]