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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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Flipkart reviews & complaints page 2054

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D
Debopriya Ghosh
from Mumbai, Maharashtra
Mar 8, 2016
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Address: Bangalore Urban, Karnataka
Website: www.flipkart.com

OD[protected]

I placed an order on 4th feb and received completely broken item on 10 feb which was returned that day itself. I have the return slip for the same. The product was returned on 17th Feb and since then dealing with flipkart customer service has been a nightmare. they keep saying they will 'update' me with the status of the refund. this means they keep calling every two days to tell me to give them 24-48 hours more to resolve the issue. Its been over two weeks. I am being mentally harassed by flipkart this way. Its a simple refund procedure and they keep giving excuses. Its a small amount of refund Rs. 549 and if they cant refund this small amount I am grateful I didn't order something expensive from them. Its ridiculous that this company takes people's hard earned money and then refuses to return them their money if they didn't deliver the product. this is plain and simple cheating and I am moving to consumer court if the issue isn't resolved within this week.
Jan 20, 2017
Complaint marked as Resolved 
Eventually received refund. But I had to closely follow up and had to keep calling them.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2017
Flipkart Customer Care's response
Issue is addressed and resolved and its very old case reported on Mar 8th 2016
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    mayook ms
    from Bengaluru, Karnataka
    Mar 8, 2016
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    Address: Kannur, Kerala, 670101
    Website: flipkart

    I have ordered for a shoe in flipkart and paid through my debit card amt 549rupees as the shoe was [protected]@ 63% off. though they have cancelled the order stating that their courier partner was unwilling to ship the product.i havent received my amount yet. the order was made on 3/2/2016. inspite of repeated complaints they havent refunded my amount. please take the necessary actions
    order number: OD[protected]
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 08, 2016
    Flipkart Customer Care's response
    Issue has been escalated, Follow up will be done.
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      M
      msbsroy
      from Delhi, Delhi
      Mar 8, 2016
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      Address: Bangalore, Karnataka, 110092
      Website: www.flipkart.com

      I bought a toy helicopter and after delivery it was found that it is not working.
      I raised the issue to customer care and talked to exe, senior exe and some higher athority. Always they are saying that the issue will be dissolved within 24 hours. I started talking to them from 3rd march .today is 8th. In this way is it not that Flipkart is cheating with common man.
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 08, 2016
      Flipkart Customer Care's response
      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        D
        Deepak Mech
        Mar 8, 2016
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        Address: 635601
        Website: Flipkart. Com

        U cancelled my order for no reason and u say that refund my money. But why u posted a fake advertisement on your website.. I will sue your company.. And u have to face me in court... Send the product that i order or else., u will see the consequences. My order id is OD[protected]. And i will not recommend to buy your products u shi flipkart company
        Flipkart customer support has been notified about the posted complaint.
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          M
          malar vizhi
          Mar 7, 2016
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          Address: Mumbai City, Maharashtra, 400703
          Website: FLIPKART

          100 copies instead of 500 copies sold by:infocity, blocks b6&b8 acorn logistics and industrial complex, located at dive anjur village, , opp dive petrol pump, nh-3, mumbai-nashik highway bhiwandi[dist]
          vat/tin:[protected]
          od[protected]
          invoice no:f08uwmum_bndi16-338
          dt:[protected]
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 08, 2016
          Flipkart Customer Care's response
          Issue has been addressed with customer, As the product is out of replacement policy, customer will have to visit the authorized service center.
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            A
            Ankit43997
            Mar 7, 2016
            Resolved
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            Address: Munger, Bihar, 811214
            Website: Flipkart.com

            I have brought this watch from flipkart ...its Battery backup is very poor... I have already submitted many refund request but doesn't happed yet... Flipkart Services is very poor... Some time touch is also not working when i drag icons of bingo t20 smart watch...i have complaint many times but nothing happened... Please help me return my money... This product is useless... Sometimes pedometer is not working while walking... Bluetooth problem also occur in watch in marshmallow os...it has software problem also...
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 08, 2016
            Flipkart Customer Care's response
            Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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              N
              Nk458k
              Mar 7, 2016
              Resolved
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              Address: 560068
              Website: www.flipkart.com

              I have faced the issues with flipkart. Flipkart is fake sales kart company. when we purchase the item through credit cards they will deduct amount from credit cards and cancel the orders. They will take 7 days to refund the amount. In the mean time the offers will get closed. Why they are cancelling the orders when we order for the first time? Also why they display if product is not available with them?
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 07, 2016
              Flipkart Customer Care's response
              Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                V
                Virindar Dhir
                from New Delhi, Delhi
                Mar 7, 2016
                Resolved
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                Address: 12001

                Purchased two item fro flipkart
                1-OD[protected], 2-OD[protected]
                order booked on 26th jan received broken, no refund till now, other order cancelled on 23 feb no refund till now
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 08, 2016
                Flipkart Customer Care's response
                Issue has been addressed with customer, Awaiting an update.
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                  M
                  manojmawai
                  from Gurgaon, Haryana
                  Mar 7, 2016
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                  Address: 121102
                  Website: www.flipkart.com

                  I have ordered a "Hikvision Digital Video Recorder 4 Channel Home Security Camera (4 TB)" with order id "OD[protected]" from Flipkart and after placing the order on 26th Feb 2016 I enquired about the 4TB hard disk will come with the product or not, over the phone flipkart executive confirmed me that the product will come with 4TB hard disk, I asked him to provide the same in mail then he said you have to drop the mail for confirmation.

                  I wrote a mail to [protected]@flipkart.com on 27th Feb 2016 and I got the confirmation mail from the team. Again for satisfaction I called to customer care and asked for the 4TB hard disk with product and again the executive from flipkart confirmed that the product will come with 4TB hard disk.

                  When I received and opened the product, I found that the 4TB hard disk was not there in the package. Immediately I called flipkart customer care and told about this to the flipkart executive. He told me to write a mail regarding this, I wrote the mail and the reply was shocking for me they said in product summary it’s mentioned that the product will not include the 4TB hard disk. Luckily I have taken the screenshot of the summary while ordering the product. Both the summary were different and the summary they were referring to was modified recently. Old summary was not having any such line like "HDD is not included in the combo".

                  I have requested them to fulfill the commitment they made.

                  On 5th March 2016, Abdul from flipkart called me and said that they will not be able to provide the committed product. I have dropped a mail to them to confirm that they will not be able to provide the product as committed but still no reply from their side.

                  Is this how Flipkart collect money for takeover?

                  Tell me what I should do? Should I just take the refund and go away? Or isn’t it my duty as a consumer to make sure businesses are penalized when they do something like this and fight for that?
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2016
                  Flipkart Customer Care's response
                  Issue has been addressed with customer and escalated internally, Awaiting an update.
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                    H
                    Hiteshprabhati
                    from Delhi, Delhi
                    Mar 6, 2016
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                    Address: Bangalore, Karnataka, 110091
                    Website: Www.flipkart.com

                    I had order iphone 6s 64gb gold on 4th of march after 2 days m facing network issue lots of time, over heating and some times my touch id not works properly flipkart is not helping me in the regerd of this i spent 55200rs for product but m not setified with the product please help me out in this metter.
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 07, 2016
                    Flipkart Customer Care's response
                    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                    Mobile no [protected]
                    Email id [protected]@gmail.com
                    Order id OD[protected]
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                      D
                      darshan a mehta
                      Mar 6, 2016
                      Resolved
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                      Address: Bharuch, Gujarat, 392002

                      I had order (the Order OD[protected]one mo through flipcart. with flipcart 10 days return policy. i had return request one very next day (Return ID[protected] flipcart executive was tale calling and refuse to return mo.

                      kindly justices with me.
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 07, 2016
                      Flipkart Customer Care's response
                      Issue has been addressed with customer, Follow up will be done.
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                        S
                        Suraya Akela
                        from Bolpur, West Bengal
                        Mar 6, 2016
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                        Address: Patna, Bihar, 800023
                        Website: www.flipkart.co.in

                        Purchased through order OD[protected] dated 9/2/16 a pen camera, it is not charging and not working.This is second time, that has happened to me.It is disappointment for me.tell me what to do now?
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 07, 2016
                        Flipkart Customer Care's response
                        Issue has been addressed with customer, Awaiting an update.
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                          vivekcoool21
                          from Raipur, Chhattisgarh
                          Mar 6, 2016
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                          Resolved

                          Address: 560034
                          Website: www.flipkart.com

                          This #fraudkart blocked my account having 2400 fk wallet cash only because cancellation of two orders.

                          After that when i use to order they use to cancel the products after a certain interval and give reasons of product availability.
                          Now they blocked the accounts saying i had made a number of cancellation.

                          flipkart is a big crap which takes our money and cancel our order by making fake excuses and finally block it. So that they can live/survive on our money.
                          Aug 2, 2016
                          Complaint marked as Resolved 
                          It was resolved after 2 months.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 07, 2016
                          Flipkart Customer Care's response
                          Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                          I have faced same issues with flipkart. Flipkart is fake marketing company. They will deduct amount from credit cards and cancel the orders. They will take 7 days to refund the amount. In the mean time the will gets closed.
                          I have faced same issues with flipkart. Flipkart is fake marketing company. They will deduct amount from credit cards and cancel the orders. They will take 7 days to refund the amount. In the mean time the offers will get closed.
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                            S
                            santosht
                            from Nellore, Andhra Pradesh
                            Mar 6, 2016
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                            Address: Ranga Reddy, Andhra Pradesh, 500049
                            Website: Flipkart app

                            I have purchased the product gold coin under 15 % cashback using icici netbanking onfeb 14 2016. I have raised a complaint on fen 14 2016 regarding cashback as i haven't seen offer didn't applied on it . I have got a call from flipkart team confirming that product is eligible for 15% cashback and amount will be credit to account on 20 april and i have accepted the product ondeliver on 21 feb 2016. On march 2 2016, i got a mail saying your product is not eligible for cashback of 10 % and on netbanking transcation.


                            Flipkart fraud the customer.

                            Please help me to get my cashback .


                            Order no:od[protected]
                            Date of incident : 14 feb 2016
                            Name: santosh
                            Mobile : [protected]
                            Email: setty.[protected]@gmail.com
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2016
                            Flipkart Customer Care's response
                            Issue has been addressed with customer, as net-banking payment would not be eligible for cash back.
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                              tinku reddy
                              from Hyderabad, Telangana
                              Mar 6, 2016
                              Resolved
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                              Resolved

                              Address: 500055

                              I have ordered mobile phone but my order has not been delivered to me and my order has been cancelled cal me once and i want to know details of my order
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2016
                              Flipkart Customer Care's response
                              Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                subahsish
                                from Bhubaneshwar, Odisha
                                Mar 6, 2016
                                Resolved
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                                Resolved

                                Address: 768765

                                Sir, i have puchased i phone 6 but i got broken pice and i have returned the product but till now i didnot received my money in my ac till yet plz do it asap
                                my order id[protected]
                                mobil no-[protected]
                                name:rohit
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2016
                                Flipkart Customer Care's response
                                Irrelevant to Flipkart, as customer stated that he has only a charger and wants the phone to be gifted, informed that he will have to purchase the product, as gifting is not possible.
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                                  vaibhav sojitra
                                  from Surat, Gujarat
                                  Mar 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560034
                                  Website: flipkart.com

                                  Order ID : OD[protected] used and not seal pack mobile and old phone replacement and different colours accessories and accessories not packed.accessories are damaged.
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2016
                                  Flipkart Customer Care's response
                                  Tried calling customer number not reachable, Follow up will be done.
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                                    pusala
                                    from Bidar, Karnataka
                                    Mar 6, 2016
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                                    Resolved

                                    Address: Guntur, Andhra Pradesh, 522007
                                    Website: www.consumercoplaints.in

                                    Recently i placed the order of moto turbo mobile through my credit card, this mobile is in rs.1000 offer at that day...But my order is confirmed and amount is deducted from my credit card and i received sms from that...But i am not received confirmation order sms from flipcart site...
                                    I make a doubt regarding this and i call to flipcart customer care...They said sir we received amount but order is not placed due to my technical problem ...We will refund your money on with in span of 8 days...Ok...They refund the money and i got the money to my credit card account but got some service tax and some other charges deduct from my own money due to their technical problem and one more thing is right now there is no offer on that moto turbo and the major issue is my time is wasting like anything without fulfill my need...
                                    I lost my money and lost the offer price and waisting of my time with your technical problem...
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 06, 2016
                                    Flipkart Customer Care's response
                                    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                      vikas.mumbai28
                                      from Mumbai, Maharashtra
                                      Mar 6, 2016
                                      Resolved
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                                      Address: Mumbai City, Maharashtra, 410209

                                      13 the Feb ordered Pigeon Special Tawa, BUT Still not received correct product .

                                      1st time given Femina Tawa .
                                      2nd Given Milton Tawa
                                      3rd time given again Femina Tawa.

                                      There is no managment esclation work in place even received call from Banaglore Team but still same happening as habit . Request you to provide correct tawa.
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 07, 2016
                                      Flipkart Customer Care's response
                                      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                        M
                                        mona pat
                                        Mar 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: 380007
                                        Website: flipkart.comue

                                        Hello team, I m extremely disappointed with the flipkart services.I have place an order on 7th Feb 2016, and I have been send 7 intimations to collect order, the only three times actually the order delivered.the delivery was different product.my order was embroidered sari and I have been given simple printed saree.and colour, matirial, desigen, every thing was cheaper than I have ordered.and this has happened thrice time.the issue is I m steel waiting for the correct one to be delivers.I have lost faith on Flipkart.is this a huge mistake to choose flipkart.I have use many other services just like amazon, snapdeal but I have never face such issues with them.I m not happy as I have to suffer from Hassel just because I gave select a flipkart???I need my order.I want it.I want compensation for that.the services is again the consumer services low.kindly contact me on my mobile number.[protected].and my email id is [protected]@gmail.com
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 07, 2016
                                        Flipkart Customer Care's response
                                        Issue has been addressed with customer, Awaiting an update.
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