Flipkart Complaints & Reviews

Dear Sir,
I have ordered a gear cycle for my son. After receiving the product, I got assembled it. Immediately after assembling, the tyres got punctured, the gear kit is broken.
I request your goodself to take back the product, and return the paid money at the earliest.
Regards

Dear sir main aap ko bata na chhata hu ke maine flipkart se keyboard and mouse mangai the jaise he flipkart se keyboard and mouse aaye maine check kiye to wo work nahi kar rahe the to maine wo replace kar diye courier boy ko jab maine flipkart walo se baat ke to wo bole ke aap ka refund mil jayaga but abhi tak koi refund nahi aaya h daily wo refund...

order id:-OD[protected]
ODER DATE:[protected]:01AM
INVOICE NO:-F0CH7GJ16-624
INVOICE DATE:[protected]:09AM
VAT TIN NO:-[protected]
CST NO:-[protected]

ORDER ITEM ID:-[protected]

TOTAL PRICE :-1258

THANK AND REGARDS
NARESH KUMAR CHAUHAN
[protected]
[protected]@gmail.com

Dear sir

main aap ko bata na chhata hu ke maine flipkart se keyboard and mouse mangai the jaise he flipkart se keyboard and mouse aaye maine check kiye to wo work nahi kar rahe the to maine wo replace kar diye courier boy ko

jab maine flipkart walo se baat ke to wo bole ke aap ka refund mil jayaga but abhi tak koi refund nahi aaya h daily wo refund kar ne ke new date de dete h
maine ye product 19 jan 2016 ko purchase kiya tha ...but aaj 15/02/2016 ho gaye h abhi tak koi bhr refund nahi mila h


name naresh kumar
[protected]
[protected]@gmail.com
v.p.o-aurangabad teh hodal palwal haryana 121105

Hello team,

This is regarding my complaint no given below & most important on the level of customer service & flipkart commitment to deliver its product on time
1. In[protected]
2.Ina[protected]

For the order id: od[protected]
Royal oak metal dining set

I have been facing issues with cs of flipkart for almost all the orders in past few weeks, yet i thought to order the product (My bad) as i liked the product & the date of delivery was looking more or less ok for me.

However
1. I called several times to follow up on the product as i was not able to see any change in order tracking for weeks
2. Every time i got the standard reply that the product will be delivered much before the said timeline 16th march so don’t worry though on every call i narrated that i am out of town after 16th hence please make sure it gets delivered on time
3. Just before few days of delivery i got a message stating the date is revised & now its 22nd (Now i have no confidence in any date commitment from flipkart)
4. On 11th when i again called the cs to tell about the issue first of all it took me again quite some time (See the call logs i wasted at least 25-30 minutes every call i made) cs associate raised a complaint gave me the 1st complaint no & assured me i will get a call back in maximum 24hrs on resolution) which never happened
5. I only again called up on 14th morning see the 2nd complaint no again the same response scripted lined “we are sorry but the product will be delivered by22nd” i don’t know the quality process which flipkart follows (Btw i dint get again any call as expected yet) may be after this email may be if i am lucky i ll get with same response “we are sorry but the product will be delivered by22nd”
6. Please do understand that there are many players as well as consumer forums as well, if the cs level keep on lowering down like this i am sure very soon flipkart ll see a hit
7. Please educate your staff to understand & act on consumer complaints or feedback & not only keep telling them what they can easily view in the “order tracking status”

I did wasted at least 3 hour of my time (I dint visited the showroom under impression that i can save time but in vain it’s a torture for me now) sincerely appreciate if you can please go ahaead & cancel this order if can’t be delivered or committed timeline (Don’t play with timeline revision every time & then say we are ontime”

Pallavi dhawan
Product and pricing analytics
Dell | global analytics (Dga)
Brand certified
Mob: +91 [protected]

I have placed an order of mobile handset " lemon ocean 4g power" by making online payment of 6839/- rupees of amount from online shopping website flipcart and made online payment on 9th march 2016, at that time company shows it will be deliver till 15th march 2016, but on 12th it was delivered at given address. I got that product on 14th march 2016 in the morning time. I was shocked to see the box after opening there was nothing in the box except charger. In the box mobile handset, battery, & headphone were missing.

When i complaint on flipcart customer-care number, then one of their executive pushpinder replied that i will receive a call for resolution from flipcart till 3:30pm of 14th march 2016. And when i had not received any call from flipcart then again i called to flipcart and call received by zonali she replied from concerned department of flipcart i will receive call in the next 24hrs. So now again i am to wait for one day and one night to receive just a concerned call for resolution.

I wonder about my ordered product . I think it has been happend due to advance online payment made by sbi debit card that's why i got cheated for the advanced paid amount of 6839/-

A friend was travelling to india from kenya, so i ordered a puzzle 9x9x9 which is valued at rs 2399. Ny friend received the parcel and took out the contents and brought it to kenya. On getting the items i had ordered the puzzle that flipkart charged me rs2399 supplied a puzzle worth rs300.
Their app being the non user friendly it is generated a goods replacement query that the app doesn't allow to cancel if its toggled by mistake.
Now im in a hastle of explaining to 15 people from flipkart (Who i do not even know if they are capable of the titles they have, since logic is an issue with that office) what the company did to me and that the product is already in kenya. If you cannot take responsibility of a clear mistake by flipkart or its associates by rectifying it at the cost it takes. Atleast refund me the fradulent money (Which is not rightfully earned as per the transaction) which they conned me off!. To that concept not do any of their employees who i have message understand and neither do they have any number that i can get a hold of.

I have purchased Citron ceiling fan and it is not working properly, Insipte of repeated reminders Flipkart not providing warranty service for its own brand product Citron.
They just call and fool people by saying technician will be visiting your house but he never turns out.

Order ID : OD[protected]

PLEASE LOOK INTO THIS MATTER. THANK YOU.

I have ordered this laptop (Order id : od[protected]. But when it was delivered, fedex guy asked for some 1400 odd inr as octroi. It was not mentioned anywhere so i didn't accept the delivery and sent back the delivery boy.

Contacted flipkart customer care team and they never let me talk to their supervisor. After missing 2 deadlines, they reverted by asking me to pay the octroi and they will cashback the same amount in wallet. I have cancelled the order because of that as i don't want to pay any extra money which is not mentioned on my invoice. Also octroi extra is nowhere mentioned.

I Ordered Roadster sneakers from flipkart but i was informed that it was cancelled without my permission.i do need to get compensation since it should have been informed before. the shipment have arrived at malappuram hub where i could have collected from easily, they should have at least contacted me before cancelling. i was in a big hurry for that and they did it with a delivery charge for the product.

I purchased a gift card last weekend and it is linked to some un-known account in few hours. I was not able to add it in my flipkart wallet. I called customer care and registered complain but it has been 5 days and there is no update.

I called customer care multiple times but no one is able to give satisfactory answer why so much time is needed to revert back money to my wallet.

I am very disappointed with customer support.

My Mob: [protected]
Reference # : IN[protected]

Can you please get it escalated?

How to do business with your company. Without any issues my account is onhold from last 10 days. What nonsense is this? Calling several times on customer care nobody even take initiative to reply n solve the problem.

Half of the time they keep my call on hold. I m dealing with almost all the sites but I feel this is the worst company to work with.

Even after repeated reminders for the pick up of wrong item which is supplied items, it was not collected.
The message we received in mobile no.[protected], the mobile was not responding.

This is totaly fraudulent statement from your end.

There is no miss call.

The address is same as supplied, and is very prominent land mark at perumbavoor.(Near to hotel hony dew at perumbavoor, at kalady road, pin 683542)

Request arrange pickup immediate.

Even we have provided alternate mob.No also
1) [protected]
2)[protected]

Kindly arrange pickup and solve the issue.

Purchased on line the Zurick Women's Printed casual Shirt and the order I D is : OD[protected]. The shirt was delivered on 10th March and I have been trying to return the product as it is not the correct size /does not fit me. However I noticed that the "return" page continues to process but does not confirm. I thought that it could be issue with my network and tried the next day same problem. I tried with my mobile...same problem. Then I tried returning the other item which I had purchased and it quickly got processed (It went to the next page of process though I did not cancel the product, I just wanted to check if it was the problem with my system).I think the problem is only with the Zurick Women's printed casual shirt.

This is like complete new to me. I have been a regular customer of flipkart and have good reviews about it but I think about the Zurich shirt it has to do something.

Dear sir i have online order and book the carrier air condition as at that time i have given my address of delivery and pin code also my order number is od[protected]
after one week flipcart customer service team is calling and telling that they will not deliver the parcel because it was out of pin code
as i will tell you that thane is very populated area and it was not a village it was a city
my compliant is if you do not deliver any product then why you are booking the order and i have already check by your pin code delivery was possible then only you have taken my payment
after one week you are telling it was not delivery area

it will be better if you deliver me the product within two days otherwise i am compliant in consumer court against flipkart
thanks
abdulla
special categry officer
[protected]

I purchase moto x play from flipkart two times I already changed it due to display problem again now it's display flickering isuue persist I talk with customer care of flipkart they now saying that they will give me refund only but I want phone and they said we not now giving you phone. I want phone not money so please help me in that bad resolve my issue. My email ID is [protected]@yahoo.in. and contact number is [protected]

Dear sir/Ma'am,
I ordered for gionee F103 in 3GB RAM but flipkart gave in 2GB. After the discussion with flipkart legal team, i am resending this mail with moblile box picture . so plz help me to change my mobile as soon as possible.

regards
SN SINGH
ORDER NO.-OD[protected]

I ordered bike arm sleeves on 9 March 2016. with order id OD[protected]. But when I received this product I didn't liked this product at all, so I wanted to return this product, but there is no option for return and refund.

Had I Known that Flipkart do not provide returen and refund option then I would not use FlipKart ever.

Hello,
I have placed a return request with returnID[protected] having orderID (OD[protected]. It was mentioned in the description that it is 5 inch screen display. But 1 inch screen is reserved and that is not for use. I checked setting but did not get any such setting to expand it. If 1 out of 5 inch screen is not for usable, why it is not mentioned in the description itself. I called many time to customer care person and he respond back also, but they are not ready to return by saying we have 30 days replacement policy but not return policy. And since it is not manufacture problem we cant exchange it.

This is really very bad for flipkart. In this way, Flipkart is not making your customer delight. Flipkart is losing faith form itself.

I want my honor 4c with 5 inch screen usable. Kindly take required action.

Step1: It shows the selling price 618Rs. + 70rs delivery charge so total is 688.

Step2: when i add it to cart its shows 688 selling price and +70rs delivery
And 10% offer i.e 69rs.
Step3: why two different prices 618 and 688. Why making people fool

Roduct details approvalprocessingshippingdelivery subtotal
Screenx tp0044 tempered glass for motorola moto g(3rd gen)
Replacement
Screenx tp0044 tempered glass for motorola moto g(3rd gen)
Qty: 1
10 days replacement


Your order has been placed.
Tue, 23rd feb10:00 am
Payment approved
By mon, 14th mar
By wed, 2nd mar
Fast delivery
Rs. 119 [?]
Review product
Replacement (Return id:[protected] accepted
Screenx tp0044 tempered glass for motorola moto g(3rd gen)
Screenx tp0044 tempered glass for mot...
Qty: 1
Rs. 119
There will be no pick up for this item
Total rs. 119