Flipkart Complaints & Reviews

The worst service ever . even snapdeal dont cut calls . first i order for a battery . it took 10 days . and great u send me the wrong battery amazing . next i call up to get this rectified and its your mistake and the first agent(chitra) from pune she cant answer my questions she cuts my call . i send a request again this time fuming second agent (sandeep) again cuts my call . super same pune branch . no wonder you are losing the market share in india . and third call i dial the 1800 .. surprise it got connected and now i am talking to a supervisor and he says i cant update on ur system please call back after 7.00 pm amazing ...my order number #od[protected] my phone number [protected].. people need to know what bad service u guys provide so that it dose not happen to them too.

I have purchased dell make 3542 inspiration notebook laptop having specification - core i3 4th gen/4gb/1tb/win8.1, 15.6 inch black. (Imei no. 5t0z932), online from flipkart, after 1-2 month, preinstalled operating system was deactivated, so i contacted to flipkart costomer care but they told to contact to dell & windows, but dell and windows service person told me this problem to be solved by seller. Seller is flipkart. But flipkart's seller is rucha enterprises gwalher. After huge communications, flipkart suggested me to return this product and amount will be refunded. I disagreed, because my laptop is busy and i have installed some software and also installed antivirus, now i unable to return this product so i requested to flipkart to provide windows 8.1 fresh software or to provide product key of windows. But flipkart is not giving key or software. So i requested to refund amount for purchasing windows, but rejected by flipkart. I know that windows8.1 is specified in invoice, but flipkart has cheated me, windows installed by flipkart, is got deactivated after purchase. I want complete product as per specified in the invoice.In market i checked that laptop without windows activated sell price is approx 10, 000/- more so i received laptop without windows activation key, so it is overcharged from me, i request to flipkart to return overcharged amount and the cost incurred for getting overcharge amount. I got cheated by flipkart and asking for return and refund which is not possible so flipkart should pay money against this cheating. I am having phone recordings of flipkart costumer care, windows service person and dell service persons voice. Please help me to get the justice.
Flipkart continuously saying to refund & return. I unable to return, i want replacement with complete specification as per invoice.

Sir
Invoice no f0cl9del16-28238
Order no 0d[protected]
Imei/serial no [protected]
I was purchase swipe elite phone on 26.11.2015. The mobile phone is running good but its headphone not working.
The problem arise from date 1.03.2016. As per my knowledge warranty of accessories is upto 6 months from the date of purchase.
Please take some action regarding the issue.

I had Purchase Mobile tablet from Flipkart.
But now not proper work.when i want to go service centre but there is no service centre.so i had complain on line (toll free number : [protected]).
But there ware no responce from flipkart service.
Account details of Flipkart : [protected]
Mail Id : [protected]@gmail.com
Today Complain number : 17/03/2016
Complain number :[protected]
I have attached mail from flipkart than i had send my account details.

Purchased Iphone 5S. Worked well initially. But suddenly stopped working. When I went to Apple service Centre, it says the Screen and phone IMEI no is different. Thus it is a lost/stolen Iphone. Though I have shown the original Bill. Thus my 55000 valued phone is now for INR 2000. Even after repeated requests to both Flipkart and Apple, my issue has only been resolved but not resolved or addressed as a matter o[censored]rgency(specifically as these days we can't do without phone.

Very disppointed with such response of corporates.

Dear sir with due respect I beg to say that we have a customer of Flipkart . Sir I have placed order from Flipkart . The product is Apple iphone 6s the cost is 41999 rs . When we open the box there is a dent in the side . When we call customer care there is not properly response . They can always say please wait 24 hours while we waiting 24 hours there is 1 week ago for waiting but there will be no properly response . When we create the return request request was cancelled. Actually sir Flipkart is a commission khane wali company from sellers . Seller was sell his product and give commission to Flipkart 5 percent . The amount of phone is big that was the reason Flipkart not return the product. As his policy say 30 days replacement of product if there is damage or etc. If you can help I will be very thankful to you

I have ordered a laptop ram from flipkart and i got a pc ram...and when i spoke their customer care representative they told that its the same product which you ordered and so they cant replace it with a laptop ram...than what the hell the show these kind of easy replacement advertisements...dnt believe Flipkart

I ordered a ifb 23bc4 23 l convection microwave oven (Order
Id#od[protected] on 10th feb, 2016 and paid rs 11120 for the
Product. The scheduled delivery date was 13th feb, 2016. On 13th feb, i
Checked in the flipkart account, where the status was updated as '
Delivered'. Later i got a call and i was told that the product would
Be delivered on 14th feb, 2016. But on that day also i hadn't received
The product. And the status was as 'product delivered'.
Hence, i decided to cancel the product and called up the flipkart
Customer care and informed in details regarding this as well as asked
For cancellation. He(Flipkart customer care executive) took the
Request on behalf of me and told me to wait till 24 hours to get a
Callback from flipkart. After 2 days i got a mail stating that, it
Will take more time to resolve. I waited till that time, and again got
A time extension mail from flipkart. Likewise i get mail on every 2-3
Days. Then i cancelled the product from flipkart website on 22nd feb,
Since i was not getting any response from flipkart. After few days i
Got a call from flipkart and i was told that the seller will be
Initiation the refund as soon as possible and i will be getting a
Confirmation on that. But it has been around 35 days, i havn't got any
Confirmation on refund yet.
Please look into this.

Highly dissatisfying delivery services. Extremely ill mannered and inefficient delivery boy, refused to deliver our order.I had to cancel my order. He wasn't able to understand the address properly in spite of giving him proper directions and providing my shipping address to the company. Please look into the matter for this is highly disappointing and displeasing for the customer to be told by the delivery boy straightforwardly that he will not deliver his/her order. I request the company to look into the matter and bring it to the information of the concerned courier company(if you are having a tie-up with it) and take appropriate action as soon as possible.

Against my order of gillette fusion shaving cartridge of 4 you have charged rs.835.00 against mrp of rs.790.00 (Inclusive of all taxes).Please refund the excess amount with in 7 days.

My invoice no is foizqdl 16-4432 dated 11.03.2016
Order id is od[protected] dated 06.03.2016
My email address : [protected]@yahoo.com
Mobile no.[protected]
Bank detail for refund: n. Padhi, uco bank, mcu parliament street branch ifsc no.Ucba0001861 account no.[protected]
The product is sold by 3gehemist, 4 defence colony market, new delhi

I ordered a timex watch, flipkart delivered local sony power bank instead of watch.
after that i raised the request for return i returned power bank and after that flipkart cancelled my ordered with out any reason .
Now the price of watch increased and i want same watch that i ordered on same price

I placed an order for enerz go fit pro smart wristband worth 899.
Od[protected] is the order number. At the time of placing the order i called flipkart customer guy and asked him whether any problems will happen to products like missing products, damaged, not working... ..
And i also told him that i'm going out of town and i'll not be able to return the product if anything goes wrong with the product.
He agreed with that and told me that 'if anything goes wrong, you just call me. They'll refund the money or will replacement.'
I believed him and made a address change and forwarded with the order without cancelling.
And when i received the product, the charger for the product was missing and switch on the go fit pro was not properly working.
So i called flipkart customer service and told the scenario and asked the refund or replacement. At that time they told me that they would give me a call back within the itself.
I called him because i can't charge the band it is completely useless.
I waited for the call for 48 hours, and no one called me. So i called them on the third day after the first call and first told me a 'sorry' for the inconvenience and told that they cannot refund the money without a return.
And they just said a. 'sorry and apologised' for what happened and disconnected the call.
On the talk with them on the time of ordering and his word of assurance of refund made me go through the order without cancellation.
I just want my full refund fastly..
I'm out of town and surely i can't return it.
Please give me my refund of 899.

I have intimated to customer care for about one week they say wait for 24 hours but there is no response at all so kindly take severe action or send cancellation policy through my gmail my order id is OD[protected]
I dont want pink colour dress because i didnt like this colour more issues thank you .for any information contact [protected]

I wanted to buy Letv 1s Phone.

As you can see in the attached image- 'Flipkart" the ads say that price of the phone is Rs 4999 rs and when I click on the link the flipkart website opens with the price of the phone as Rs 10, 999. Please see the attached images for your reference.

Just for the sake of publicity flipkart is showing fake ads and misleading the customers.

More over, no where it has mentioned the terms and conditions or offer details or any promocode through which the discount can be availed and we can buy the phone at mentioned price - Rs 4999

On dec 21, 2015; flipkart was running an offer to give 10% cashback for purchasing products of 5, 000.00 through citibank credit card. In a single transaction, i bought a ray ban aviator @ 4, 065.00 and a samsung 22f5100 55 cm (22) led tv @ 10, 990.00 and the total cost to my card was 15, 055.00.

The transaction created two order ids:
Od[protected] for ray ban & od[protected] for tv

Later, flipkart delivered a defective tv. After a lot of follow up (Read harassment), a technician from samsung verified that there is a problem with sound quality of the tv and finally a replacement was allowed by flipkart. However, within a day flipkart came to say that the product is out of stock (Though it was still showing at flipkart website for a fresh buy at my same pin code by the same seller) and asked me to go for a refund of 10, 990.00

I then repeatedly tried to confirm the fact that post cancellation of tv, if i would be eligible for cashback for the remaining 4, 065.00 or not. As, if not; i was ready to cancel ray ban order od[protected] too.

At that stage, varsha from flipkart customer support; in a telephonic conversation assured me that i would get 406.00 by feb 20, 2016 (It is the date one or before cashback was supposed to be posed to) to my credit card as cashback. She also sent me a written confirmation to my email id.

And now after feb 20, when i did not receive the cashback and tried to reach out to flipkart; everytime they are either asking me to check with the bank saying the cashback is already posted. I told them i have checked with bank already several times and there is no cashback showing up then they just buy some time and then again after few days, they ask me again to check with the bank.

Sir,
i am order on line by Black Tassel Semi formal Loafers for men -Size 7, my order Id is 32799 . but i am get the items is not correct, i am received the currier packet on my address on 15.3.2016, 5pm, if i am open the packet i can get small size kids shoe, i am not happy for that, i am the recent purchacer in yur estemmed firm so please corrected the item or give return my money, this kid shoe is very boring, pls arreg an enequry and give rplay

rgds
AJITH THUNDATHIL
[protected]@gmail.com
trivandrum
keral

Received cash on delivery a novel - "The Gift" on 6th March '16 well before the expected date.
Courier AWB no. :[protected]
Order id : OD[protected]
Expected new a book in good condition but was disappointed and lost faith when I opened the seal to reveal its poor condition, it was now clearly visible that what I received was a second hand novel ! Spine marks at the binding side of the book is a distinct indication of the same ! Fold marks on its back cover were not unnoticed.
I had to gift it anyway to my friend whose birthday was round the corner at that time. I was shocked when I learnt from my friend that a few pages were also missing in the book adding a cherry on top of the well served cake!
It has been very embarrassing and disappointing situation your reputed company put me in. I request an immediate compensation to my loss and exchange the book for a genuinely new one.
Waiting for a quick response !
Attached is the picture of condition of the book when received.

I had ordered a jbl earphones with the photo of a original piece but the piece I received was totally different when asked for a explanation I was assured if I replace it I ll get a original one but again I was fooled with a duplicate one when I asked for a explanation this time again I was told to replace it therefore I demand for the product shown in the picture viz the original one I hope I'll get a solution

I have purchase a canon printer model number mg2470. Only before 3-4 months i had purchased and now cartage is not working though we have refilled it! Kindly reply now what can i do

I have purchased a techlific sopspc pen button spy camera, seller: acp traders order placed on feb27 2016, id no. Od[protected] through flip kart, but it comes out as a defective product.
I have already made a refund request to flipkart on march 7 but they does not teke refund of this defective product nor refund my money as per their company policy.