Dear Team,
I am pleased to inform you that, I have placed an order at flipkart on[protected] at 9.00P.M for purchase of LG Refrigerator model no- GL-D205KGHN 190 Litres single door and my order ID is OD[protected]. I was given a delivery date of[protected]. But I received a message that the items has been shipped on[protected]. I have not got any information neither any things was told by customer care. But the order was not received on[protected], when we contacted customer care no clue whatsoever about the product. And they keep giving me future dates for delivery next is 10th, 17th, 18th, 19th, 26th, 27th, 29th February 3rd & 7th of March/ Issue Resolution.
On[protected] I got a call from flipkart that we are still trying to track the product, however if you wish we can cancel the order now. I said what the hell, this is just plain rubbish, you are shying away from your responsibilities. And if you really want to cancel the order then you need to pay for the interest cost incurred in last one month for the amount paid.
Sowmya, Mandar, Gourav, Monalisha & Varsha these are the peoples who are working in your organisation, they are very irresponsible employees in your company and not giving the proper information to the customer. And bull flipkart, never ever I suggest to others to go for your company.
Regards,
Sharan
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2016
Flipkart Customer Care's response Tried calling customer on [protected], not able to reach out the customer. Hence, arrange for follow up.
