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Flipkart Complaints & Reviews

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Updated: Dec 6, 2025
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S
Sumon@123
from Kharagpur, West Bengal
Feb 13, 2016
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Address: 712232
Website: flipkart.com

I ordered Sony MDR extra bass headphone price 1050 the product I got is a duplicate cheap 100 Rs headphone, no warranty card nothing full fraud and duplicate. After that I tried to contact with Flipkart to change and replace but they refused.order id- OD[protected]
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    R
    Raka dehati
    from Delhi, Delhi
    Feb 13, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110075
    Website: Flipkart

    I have purchased one book in the name & style The Official Olympiad Book of REASONING from Mirza Book Depot through flipkart vide order no. OD[protected] dated 09.02.16. The book seller has charged Rs 230 I. e. more than 100 rupees beyond the printed price without any tax or delivery charge. The book has been delivered from Mirza Book Depot Nai sarak Delhi to Dwarka sector 9 Delhi. I am feeling cheated as the actual price is Rs. 120. I could have bought at the printed price from any book Depot .Kindly look into the matter.
    Regards
    Rakesh Kumar
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2016
    Flipkart Customer Care's response
    Issue has been addressed with customer, Awaiting an update.
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      Chand Sandhu
      from Noida, Uttar Pradesh
      Feb 13, 2016
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

      The speaker of mobile fone is defective, voice of call and ringtone is not clear.Also sometimes this fone automatically gets switched off.
      I ordered fone on 29 jan but till now my issue is not solved.
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2016
      Flipkart Customer Care's response
      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        L
        Lefty420420
        from Mumbai, Maharashtra
        Feb 13, 2016
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        Address: Mumbai City, Maharashtra, 400070
        Website: Flipkart

        I had purchase a smartphone but due to bad speaker i return it and not get refund since one month..
        Please help me
        Others details are on my this site
        Details are so long i cant write here please understand them on this page .

        I am putting down an link where you can see all details.
        http://www.bvog.com/?post=IDUfSiQhSwKmz0ZIF

        Aryan
        Flipkart customer support has been notified about the posted complaint.
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          N
          Nicky#tan5
          from Hyderabad, Telangana
          Feb 13, 2016
          Resolved
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          Resolved

          A series of illegal transactions were made on Flipkart to purchase items by third parties using my debit cared information. Despite informing Flipkart to stop the illegal deliveries within 24 hours, they have delivered the items. Now I demand compensation from Flipkart.
          May 23, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 15, 2016
          Flipkart Customer Care's response
          Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address: We look forward for your reply.
          Feb 17, 2016
          Updated by Nicky#tan5
          Ref: OD[protected] (my last item ordered from Flipkart). The complaint is regarding fraudulent purchases on Flipkart website, debited from my account, which was informed to Flipkart, but no action was taken. The Order numbers have not been revealed to me by Flipkart. My complaint has been registered with Flipkart Customer Care and Grievance Cell against this reference no. I demand my money back. [protected]@india.com
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            A
            ajink
            from Nashik, Maharashtra
            Feb 13, 2016
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411004
            Website: www.flipkart.com

            They (flipkart) dont accept returns at all !!! The only option given when i clicked the return button was 're-placement' and not actual return !! The product was sold with wrong information... it is a tablet...the tablet doesnt have ips display. Actually its display is not even lcd quality. very bad display. And flipkart dont have an option to return the product !!!
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Feb 14, 2016
            Updated by ajink
            my name is ajinkya pathak. my flipkart id/email is: [protected]@gmail.com

            flipkart call centre employee only says "we have re-placement policy only", ... this is hopeless...flipkart should accept returns of the product since it is within the 7 days returns policy of flipkart...it seems the return policy of flipkart is a big sham!!! never buy anything from flipkart ever again...
            Amazon.in is much much better as a ecommerce website/company. Flipkart should be sued or something...
            Feb 14, 2016
            Updated by ajink
            my order id is: OD[protected]
            Verified Support
            Feb 15, 2016
            Flipkart Customer Care's response
            Issue has been addressed with customer, Product has only a replacement policy.
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              A
              Aryan Bhardwaj
              from Delhi, Delhi
              Feb 13, 2016
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              Address: New Delhi, Delhi, 110035
              Website: www.flipkart.com

              SIR
              i purchased sell phone from flipkart order no-OD[protected] ON 29-12-15
              but when i go to lenovo service centre they told me that this mobile is fake and its IMEI NUMBER NOT VALID and flipkart also donot listen on my complaint for 5days
              we trap in this 10000its mine monthly salary now what i do please help us in this matter mo-[protected]
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                B
                Birpal Yadav
                from Kolkata, West Bengal
                Feb 13, 2016
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                Address: 713212
                Website: www.consumercomplaints.in

                Sir, I have not received my order. Your delivery boy Mr. Sekhar whose
                mobile no. is [protected] ; Sir Mr. Sekhar delivery boy didn't call me today
                for my delivery. He called me yesterday but he refused me to deliver my
                item. I have already lodged a complain against him to flipkrtmail. An
                action should be against mr. Sekhar who spoil your company image. I am a
                regular customer of flipkart and I am very upset with this delivery. Please
                go inside this matter and solve my problem. An early action will be
                solicited.
                Flipkart customer support has been notified about the posted complaint.
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                  M
                  Minnaz Summers
                  from Kolkata, West Bengal
                  Feb 13, 2016
                  Resolved
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                  Resolved

                  Address: Rajkot, Gujarat
                  Website: www.flipkart.com

                  Hi,
                  I order a Sony MDR XB-30 earphone, which I found at a low price then MRP, and received a duplicate OEM product with the Carrying Pouch missing to, the earphone didn't even looked, felt or sounded like that of the original.
                  Flipkart tends to advertise "You get what you see" all over the cities, in billboards, newspapers, so they should be also checking whether the seller is selling a original or duplicate product.
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 15, 2016
                  Flipkart Customer Care's response
                  Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                    P
                    Purn Prakash Tripathi
                    from Gurgaon, Haryana
                    Feb 13, 2016
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                    Address: Bangalore, Karnataka, 560103
                    Website: www.flipkart.com

                    Hi,
                    I purchased a sofa from flipkart on 2nd Jan, 2016 and i was promised that i will get it delivered by 1st Feb, 2016. I called customer care multiple times(atleast 10 times) and they simply provided complaint id (IN[protected], IN[protected] and asked me to wait.
                    I am calling customer cae daily from 1 week but still they are unable to update the status or give any positive feedback.

                    I want to know that how to register a complaint against it in consumer forum as even after asking for higher management mail id for escalation i am not being provided the same by customer care. I already sent mail to [protected]@flipkart.com but that also is of no use. Request you to please help/suggest the way forward.
                    Flipkart customer support has been notified about the posted complaint.
                    Please suggest that how to take legal action against it.
                    My Problem is still not resolved. Every time I am calling flipcart they ask me to wait for 24 hours or 48 hours and sometimes for 3 days. But nothing is happening in actual. They are not giving any confirmation about money back in case o[censored]nexpected delay. Seems like legal action is the only option left. I will never suggest anyone to buy furniture from Flipkart.
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                      S
                      sonu3840
                      from Dirba, Punjab
                      Feb 13, 2016
                      Resolved
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                      Resolved

                      Address: Fatehgarh Sahib, Punjab, 147301
                      Website: Google

                      Flipkart — Lenovo K3 note Hanging and Heating issue

                      3 Reviews
                      Vm vmlogu on 10 Feb 2019
                      Add a Comment
                      Product Order OD[protected]I am facing heating issue, hanging issue and volume is getting higher automatically after sometimes in this smartphone. Also It shuts down automatically while charging and it was not up if I try to restart the mobile. So I had to take off the battery and put it on. 2) Coming to Flipkart friendly ploicy, I do not feel there is much difference between manufacturer warranty and flipkart friendly return policy. They were simply informing me following information when i had asked for replacement for this mobile since I was facing the above said issues a) Flipkart will tell how to troubleshoot the issues since I do not know about mobile(According to flipkart). b) Take your mobile to authorised service center and confirm whether the problem is there, then flipkart will help. c) About battery charging, flipkart is claiming according to manufacturer, this smartphone takes 4 hours to 8 hours to completely charge the battery. d) Consider only battery temperature that should be below 48 degree ( My mobile is new and it is coming upto 44 degree if i use gps for 20mins), they wont give possible solution. 3) Even if the battery heat is below 48 degree, if it comes to 37 degree, I am facing lot of heat in upper front of the mobile. At that time you cannot call someone. Sametime if you are using gps for 15mins and try to call someone, you might face the heating issue. 4) Smartphone automatically shuts down sometimes whenever I am using file explorer. Raised Replacement/ Refund request 4 times, but no proper response, their reasons were 1) One time, they did not speak to me properly and said reason as "The issue has been resolved between you and the seller. Hence, there will be no replacement or refund". I did not contact Lenovo for this issue since flipkart promised me 30 days replacement policy. 2) Support team asked me to do trouibleshooting by resetting the phone, kill all apps after every usage to avoid heating issue. 3) In their selling page, I did not see that this mobile will take 4hours min to 8 hours maximum for completely charge the mobile, but they were claiming that manufacturer says like that. 4) Flipkart support team asking me to take my smartphone to Lenovo authorised service center about these complaints and prove it, then refund/replacement will be considered. 5) They checked with manufacturer and they were not giving proper response. Resolution Expected. 1) Flipkart should remove the friendly replacement policy from their website since that is not happening as mentioned. Since i have informed the issues after 3 days o[censored]sage itself, they were keep on asking me to contact manufacturer indirectly. Then I do not know the difference between manufacturer warranty and flipkart friendly policy. 2) I am expecting proper solution for this issues.
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2016
                      Flipkart Customer Care's response
                      Issue has been as return has been initiated for refund.
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                        S
                        Shahzad Sameer
                        Feb 13, 2016
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                        Address: 122001
                        Website: www.flipkart.com

                        This is my order no - OD[protected]
                        plz refund my money on my account...

                        Regards,

                        shahzad

                        Mob No : [protected]
                        +1 photos
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                          M
                          mukeshvishwakarma000
                          from Mumbai, Maharashtra
                          Feb 13, 2016
                          Resolved
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                          Resolved

                          Address: 400072
                          Website: www.FlipKart.com

                          The given offfer me to give a zenear and zen-power with my Asus laser 2 phone but they have delivery phone not offer which mention in my package.
                          Please give my offer product


                          From:Mukesh
                          Contact:[protected]
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 15, 2016
                          Flipkart Customer Care's response
                          Issue has been addressed, as return has been initiated for refund.
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                            C
                            cops2411
                            from Ahmedabad, Gujarat
                            Feb 12, 2016
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                            Address: Ahmedabad, Gujarat, 380061

                            I ordered letv mobile via flipkart and i pay to flipkart vai axis bank credit card but for some reason i cancelled order & told to customer care that i never want to buy any product again so please refund the money... they told me to you have to purchase any item & its compulsory... currently i have 10999 in my walllet and i want it back... my mobile no. is [protected] & my email id is navkar.[protected]@yahoo.com ... my order id is OD[protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              P
                              Pradeep K R G
                              from Bengaluru, Karnataka
                              Feb 12, 2016
                              Resolved
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                              Resolved

                              Address: 560036
                              Website: flipkart.com

                              I have placed an order Letv Le 1S brand mobile on 9' th Feb and was supposed to get the delivery by next day i mean 10'th Feb, But I have not received my delivery yet. Every time when call up to customer care the only standard answer that i could get from them is "please wait for 24 hours we will surly deliver your product", not sure what is the exact date time, no proper reason why they delayed delivery. Today is Feb 13th, not really sure how many days they will take to deliver the product..It is fully frustrating and planning to cancel the order.

                              Hope no one would go through this face and they never prose
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Feb 12, 2016
                              Updated by Pradeep K R G
                              I have placed an order Letv Le 1S brand mobile on 9' th Feb and was supposed to get the delivery by next day i mean 10'th Feb, But I have not received my delivery yet. Every time when call up to customer care the only standard answer that i could get from them is "please wait for 24 hours we will surly deliver your product", not sure what is the exact date time, no proper reason why they delayed delivery. Today is Feb 13th, not really sure how many days they will take to deliver the product..It is fully frustrating and planning to cancel the order.

                              Hope no one would go through this pain.
                              Verified Support
                              Feb 15, 2016
                              Flipkart Customer Care's response
                              Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                padmaja sahoo
                                from Phulbani, Odisha
                                Feb 12, 2016
                                Resolved
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                                Resolved

                                Address: 752002
                                Website: flipkart

                                I brought a top of rs 459 and returned it due to some case and asked for refund.Day after flipkart pickup, it refunded me the same ammount to my account.After 4-5 hours i was checking online to buy some products, suddenly it got automatically logged out and asked to change password, when i changed and checked my wallet i saw my balance totally blank...i want my refund back. thank you
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2016
                                Flipkart Customer Care's response
                                Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                  A
                                  Aldon
                                  from Mumbai, Maharashtra
                                  Feb 12, 2016
                                  Resolved
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                                  Resolved

                                  Address: North Goa, Goa, 403507
                                  Website: www.flipkart.com

                                  Product was ordered by customer on FlipKart which was cancelled as soon as order was collected from me (seller). The product went to Bangalore, came back to Goa, went back to Bangalre and came back to goa. The status now says delivered and closed, when the product hasn't been delivered.

                                  Contacted Seller Support and they are only delaying request by saying we have requested POD (Proof of Delivery) from their EKart Courier. This has been going on since 2nd of Feb 2016.

                                  Total value of product lost 14, 955 Rs. The product is a unique product and is on demand through other sites but we are unable to sell as FlipKart is holding on to the product. We want the product returned with interest for blocking a product sale worth 14955 for so long or refund amount that is due immediately.

                                  Frustrations after frustrations calling support who keep saying they will organised a call back and they apologize but no call backs or resolutions to tickets. The tracking details on the Seller Portal has been modified (we have screenshots) and as of now it is no longer even visible.
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 15, 2016
                                  Flipkart Customer Care's response
                                  Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Registered Email address: We look forward for your reply.
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                                    paulsamy muthu
                                    from Ahmedabad, Gujarat
                                    Feb 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 391350
                                    Website: FLIPKART

                                    Dear sir/madam,
                                    i was order to drdo realated book to your website before one week. But now my order is cancelled to your side. What is this? i was waiting at on week. Your website is too poor and cheated to me. Next time i was not book the any body order to your web site. I have un install your flipkart application in my mobile phone. I should suggested to my friends. Please dont use and order to flip kart. My one week is waste.You are not a suitable online shopper in india. Flipkart mean is cheated.
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2016
                                    Flipkart Customer Care's response
                                    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                      D
                                      dheeraj dighe
                                      from Ahmedabad, Gujarat
                                      Feb 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411043

                                      I have been selling on flipkart from 2 years.

                                      Recently flipkart has launched fraud policy named as 0% commision. in which they said there will be no Commission they charging. but as I go in details there is a fraud in this. you can see the below table for more details
                                      Product Selling Price shipping
                                      Samsung Memory card 8Gb 258 50

                                      Commission Collection Fee Fixed fee Total
                                      5.50% 2.50% 5Rs Commision
                                      before 0% commision policy 16.94 7.7 5 29.64
                                      Commission Collection Fee Fixed fee
                                      0.00% 2.5% or 20rs 13
                                      after 0% commision policy 0 20 13 33


                                      Means they are saying 0% still there commision is increased by 4 rs(Note : 33 rs calculated on 258rs & 29.64 calculated on 308rs, if it calculated on 208rs the 0% commision is higher)

                                      and when we look in to the settlement of the invoices they charges 5.5% commision also. this is really funny from flipkart.

                                      Because of this I received 100 orders, in each order i had loss of 50rs each so i didin't process the order, in that also flipkart charges as 113rs, 92 rs as a cancellation fee.

                                      this is really horrible . so i urge all the peoples if you are doing business on flipkart or any other market place keep monitoring the payments which you received.
                                      +2 photos
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 15, 2016
                                      Flipkart Customer Care's response
                                      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                        Bangari Nagananditha
                                        from Hyderabad, Telangana
                                        Feb 11, 2016
                                        Resolved
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                                        Resolved

                                        Address: Karimnagar, Andhra Pradesh, 505001
                                        Website: Flipkart

                                        I have ordered a top of 445 rupees from Karimnagar I got to know that the stitches for a side are collappesed this is very disgusting
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 12, 2016
                                        Flipkart Customer Care's response
                                        Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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