Flipkart Complaints & Reviews

I ordered a smartphone- Samsung On5 White color on 10/02/2016 thru flipkart but today i received this phone in black color instead of white color.
I am very disappointed. Details are:-

Name:- Vinit Sankhla
Required Product- Samsung On5 in white color
Problem- Received in Black color
Order no.- FMPC[protected]
Order Date:- 10/02/2016
Online Seller Name:- Flipkart
My contact number- [protected]

Plz resolve.

I have purchased a wall clock from flipkart.com on 27/1/2016 and I got on 2/2/2016 when I open it was thermacol piece and a small machine of wall for that they charge 481₹ this is such kind of garbage which you can make at your home.. I logged complaint that I don't want this product but they neither send their courier boy to pickup their garbage nor refund my money yet

Hi,

I ordered for a product i.e Motorola Cellphone(OD[protected]. I placed the order using Next Day Delivery Option but after placing the order I saw that it was showing normal delivery I complained to Flipkart for the same. I am a regular customer of this site, this is the first time I made a complain and I am not happy with the after sale service. I called around 5-6 times to know the status of the complain. i was promised a callback from complain team in 4 hours which I had not received. After my complain they shipped the product but the status is not updated for the same from past 14 hours. The parcel is lying with their courier partner i.e Ekart but what a service Flipkart is not having the number of Ekart. I found a number online for Ekart but they are not picking up the call. It is simply wow..They don't even care about it.
Worse after sale. Totally unsatisfied with it.

I had ordered a portable JBL Go speaker worth rupees 2000 in Flipkart on 4th of this month ie Feb 2016. As it was delivered today, I unpacked it and found a piece of stone instead of the speaker which is unbelievable and disgusting. Such negligence from a company like Flipkart is unacceptable.
Tracking ID FMPC[protected].
I demand a compensation for keeping me waiting for 12 days and wasting my precious time.

I have ordered a curtain rod (order numbers:OD[protected], OD[protected] from your site. I waited for 10 days now I got a SMS during that your order has cancelled from sellers side now I an very serious about this then you don't have to approve the order now I decided to complaint against flipkart to gov of India to track my problem and provide me the product.

Flipkart.com
On 12/02/2016 I had placed order vide I.D no. OD[protected] for supply of Camera of Nikon D5500 with (18 - 140 Lens) DSLR through credit card of AXIS bank ( EMI ) for which an Amount of Rs. 62515/- was send through credit card No.xxxxxxxx245 regarding which message was received by me about the deduction of Rs. 62515/- from my credit card. I received a parcel through ekart Logistics, shipment No. FMPP[protected] . on 15/02/2016. when I opened the parcel I was astonished to see that instead of a Camera, there were marbles in the box. I lodged complaint No.[protected] on 15/02/2016 with you in this regard. I am under mental tension that I have been cheated by a world known Flipkart company. I request you to kindly look into the matter immediately and find where the pilferage has taken place. I have lost faith in Flipkart company. Please return my above mentioned amount by return of mail. failing which I shall be construed to take legal recourse against Flipkart company and I shall publish about this incident in the media also.

Dear flipkart
I have ordered a flip cover from your sute I gat a delivery date of 15 days I waited for 10 days now I got a SMS during that your order has cancelled from sellers side now I an very serious about this then you don't have to approve the order now I decided to complaint against flipkart to gov of India trace my problem [protected]

Had bought a 32' Panasonic TV when there was a cash back provision. After almost 2 months when I enquired about it when there was no credit to the my account, first they told me there was no such scheme, then asked me to send the snapshot of that offer. When I sent the link which is still in the net, they told me that I cant complain as its more than 30 days of the expiry of the offer.

I have ordered the product (Lenovo Mobile) on 13th Feb 2016. My expected delivery of my product was provided as 14th Feb 2016. Today, I have been told that my address is wrong and the product is returned. The funny part is I have received many products on the same address without any issues. If i all to the customer care there is no proper response on my product.


Nowadays Flipkart Service is worst than ever and this is my last order in flipkart.

Thanks

I was buying an item from flipkart.com and when I paid my money using HDFC account. But payment did not reach Flipkart and money has been deducted from bank. Kindly take necessary steps to refund my amount. My HDFC transaction ref no is[protected].

Ami flipkart order goods No.fmpc[protected] .Delivery Man Santanu Das. ph no [protected]. uni ph kore onar fixed time a goods delivery nite baddhyo korchen.Ami 6.30 p.m delivery deoar katha bolle uni sombhab nai bole msg pathiye daan.Pls dekhun

You have send moto e2 cover instead of moto e cover which is big and not able to accommodate the phone. so pl send the correct ordered cover immediately.
Pl come take return immediately
Packing ID FMPc[protected] Order no.OD[protected]

V Mohan
MIDS 79 II Main Road
Gandhinagar
Adyar
Chennai 20 Ph:[protected]

Order ID - OD[protected]
Product - Samsung Galaxy On5.
Order Date: 25-Jan-16

I did not receive the product due to delay on delivery, product was not
delivered at all. Then I called up Flipkar call center on 8-Feb-16 and informed about the my concern. Flipkat Representative told that due to technical reason the product was already returned to seller on 1st Feb'16 to seller.

Now Flipkart is holding back the refund stating that the product should reach to the seller first which is not happening and not in my control either. I mailed them twice about this concern and they are repeatedly sending me the generic statement saying the same thing that they will refund when the product is received by the seller. Today is 15-Feb-16. This is totally unethical.

Fake Flipkart..!!! I orderd letv 1s smartphone...due to some problem i had posponded my delivery...yesterday i got delivery box with only cable and 1 pin in box.i hv called customer care..they said me that ur case resolve soon..but till now they didnt resolve my problem...i paid 11000 ..!!! Its not a joke flipkart.plzzzzzzzz help me.i want value for mony.pllllzzzzzzzz.
hope u resolve soon.

 

Sir
I am AVK Nair and i have purchased a mobile( ASUS ZENFONE LASER 2) from ur store.most unfortunately i have to say that the mobile has defects from the day of purchase and also some of the applications gets hanged very often.The mobile has problem with its speakers and we are not able to hear the calls properly and i have to call back them many times. I am losing a lot of calls and it a great loss to me. I received calls from flipkart enquiring about the mobile almost every day.Today also they called .
The details of purchase - Amount ..COD9499...Dated:20 01 2016
Invoice number- blr_wfld[protected]. Handset VM62387 ([protected])
OD[protected] Whenever they call me they regret for the same and we will call back tomorrow. The phone was not hearing pr. it is going for a long time. the mobile has to be taken by you and refund the operly and I gave another mobile No of my friend but not called me on that No.. they also ask for some alternative number and they will not call back . . I do not need any more enquiry from your office. please refund my amount. if you do not return amount i will complaint in appropriate forum.
Please contact mani-[protected], [protected]

Sir
I am AVK Nair and i have purchased a mobile( ASUS ZENFONE LASER 2) from ur store.most unfortunately i have to say that the mobile has defects from the day of purchase and also some of the applications gets hanged very often.The mobile has problem with its speakers and we are not able to hear the calls properly and i have to call back them many times. I am losing a lot of calls and it a great loss to me. I received calls from flipkart enquiring about the mobile almost every day.Today also they called .
The details of purchase - Amount ..COD9499...Dated:20 01 2016
Invoice number- blr_wfld[protected]. Handset VM62387 ([protected])
OD[protected] Whenever they call me they regret for the same and we will call back tommarraw. The phone was not hearing pr. it is going for a long time. the mobile has to be taken by you and refund the operly and I gave another mobile No of my friend but not called me on that No.. they also ask for some alternative number and they will not call back . . I do not need any more enquiry from your office. please refund my amount. if you do not return amount i will complaint in appropriate forum.


if you are not getting my mobile please call another person mr Rajeev and inform what time you are coming to collect the mobile. atleast four hours before to make the call. the mobile No is [protected]

Thanking you
.


Sold by: WS Retail services Pvt ltd, no 42/1 and 43, kacherakanahalli village, , jadigenahalli hobli, hoskote taluk, ,
bengaluru, karnataka, India- 560067.

Ipurchased Le 1s on flipkart and placed my order.. unfortunately my current loccation was not in there pin number list so i decided to put my neareset area pin number and gave my mobile number also..without any phone call the seller canceled my order. flip kart now say place a fresh order. i ask them where is Le 1s gold edition.. Atleast they have to call my mobile before they cancel my order. i told them give the seller location then i can...

I purchase one mobile in 08 feb they mentioned delivery date and time in 12th feb
bu still am not receive any call from them
also they not responciple to me.

i waste my for that one.

Sir I purchased lenovo mobile from flipkart but lenovo service centre didn't accept my cell phone they told me its fake product and its IMEI NO NOT VALID I purchased from your precious site kindly help me in this case I'm waiting for one weak already but no action taken yet.
Dikshi
[protected]@gmail.com
Mo-[protected] you can see full details of my complaint from this number.

I had purchased electronic led blubs which were delivered to me after 11 days of my order and they delivered me totally damaged product. For which I have been complaining since last 23 days regularly to all the authorities possible. Everyone including the manager of the company gave me false promises that the problem would be resolved soon but still non action taken and yeah when I asked them how many more days this is going to continue they simply cut the call including the manager. Their courier partner dhlivery message me every day that they would do the reverse pickup but non one has yet come for the pickup. Such a big name of the company and such big fraud.