Flipkart Complaints & Reviews

Hi, All
I Bough Lenovo K3 Not on 2-2-16 by debit card online payment option,
After use the phone second day phone not working properly, i return same to flipkart by procedure, When I ask About My Refund the flipkart team says, amount will be credited on you account online 20 feb 2016-but we are not rec my amount,

Pls Do The Needfull,

The Flipkart Communication by mail below
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 20 Feb, 11:00 AM.

Thanks,
Flipkart Customer Support

I happened to purchase Honor 4X phone on April 2015 from Flipkart through its flash sales. I had few issues with phone and when contacted Huawei they has informed me that it was the issue with my service provider.

After almost 8 months o[censored]sing the phone I went through many problems and have always checked with my service provider and he had asked me to upgrade the phone and when I tried for an exchange with the Flipkart I got to know that the phone sold to me had an invalid IMEI number which was the reason for all the issues.

I had raised a complaint with Flipkart and they had provided me with an incident number Others:Other [Incident: IN[protected]] and was asked to send the photo copy of the error message I have sent the screen shots of the same and was asked to wait for 3-4 business days but had no response and then I happen to call their customer support for help and Flipkart had closed the issue in the name of a shoe which i never complained about.

After this I had put a post in Facebook saying about the issue for which flipkart had responded but had not made any progress, except for saying they will resolve the issue as soon as possible.

I like to seek justice as a consumer either I will be provided with the refund or by upgrading my phone.

Recently I purchased an Puma wallet from Puma showroom at Rs 1299 MRP and found it very soft and good wallet, so after checking it on Flipkart at very low price I purchased 1 pc to gift it to my brother and was shocked to see that I have received a low quality rexine wallet, whereas the original one is made of high quality leather and the one received by Flipkart is a low quality rexine counterfeit product.
Flipkart are allowing seller to sell counterfeit products which is unethical and illegal. A step against the seller DealsdhamakaIndia from whom I purchased will be taken also will take action against Flipkart for encouraging such seller to sell counterfeit products.

Ref: (summery No.OD[protected] Product Code No.(Code No.FMPC[protected])
I have ordered for Wifi modum with router on 26th January 2016 but the flipkart have delivered me only Router without Modem cost Rs.1025/- on 27th February 2016. Then I report this through their site and thereafter their Customer Care Executive contact me and replied me that the product cannot be changed. As per the advertisement of flipkart they offered that the customer can change the product if it not satisfied by him. Here my request is to change the product only because they delivered me the wrong product. Its their mistake and they are not ready to change it. Hence, I request to refund me the amount of Rs.1025/- by taking back this product as it is useless for me, otherwise I have to move legally.
By
Santhosh Pookkat
No.25, Central Excise & Custome Staff Quarters, Beach Road, Calicut -32

Hello,

I am Deepak Jain from Delhi. I am highly disappointed by Flipkart.

On 20th Feb, 2016, i placed an order of Regent Analog 28 cm Dia Wall Clock (1 piece) Order ID: OD[protected]. But Flipkart cancels my order and sent me an email accussing me as if I am a seller.

The mail reads like this " We want to inform you that your recent order(s) have been cancelled since our systems observed that you have been buying items in quantities beyond one can use for personal usage and these might be for re-selling "

I called customer care and they told me that multiple orders has been created in the system for the same Item. How is that possible? My orders book doesn't show any other order except the one I placed.

I want apology from Flipkart because of this behavior. Totally disappointed.

My email id is [protected]@gmail.com

Flipkart give worst class service. I'm totally unhappy within 20days. I'm 6time sand mail and many time talk to Custmer care of Flipkart. BT no response.
Phone dose not work home key may time. And heating problems.
BT Flipkart Custmer care say go service center. I'm go 1time on service center. BT my problems continued.
Flipkart can't replace my phone.
Flipkart writer on his site 30day replacement gerntyWhat is 'Flipkart Advantage'?
When you see the 'Flipkart Advantage' badge, you know you can buy the product from a Seller with complete confidence.
Products marked with 'Flipkart Advantage' are sold by/sourced from a Seller but are quality checked, stocked, packed and shipped by Flipkart.
Products sold by sellers with Flipkart Advantage are also backed by Flipkart's 30 Day Replacement Guarantee and you may also avail the Same Day/In-a-Day Guarantee expedited delivery options. All while you are backed by Flipkart's 24x7 customer service.
For a Buyer, what does 'Flipkart Advantage' mean?
Flipkart Advantage is our fulfillment service for Sellers. Products sourced from Sellers are quality checked, stocked and shipped by us. As a Buyer, you are thus assured of product quality, faster delivery and hassle-free returns.
Do I get 30 Day Returns on products with the 'Flipkart Advantage' badge?
You are eligible for 30 Day Returns towards a new replacement, in case you've received a damaged or defective item. In case, a replacement cannot be issued, a refund will be provided.
BT all r fake. .fake fake fake

I had purchased this phone through EMI on 13th Feb but they din't do on EMI and passed one month and after one month completed they said do whatever you can do, every one said a different story. in a month nobody cleared.
kindly give a solution.

Regards,
Suresh Kumar Beri,
[protected]@gmail.com

Od[protected]
And (2) od[protected]
Ya dono order ma pather aur pather mila hai bhut call kiya complan kiya par bole ki aapko mil gya hai aur unwanted complan hai. Aur jo karna hai karo.
Please my problem solve sir mare pass pure delivery karne sa laker open karne tak ka cctv recording office ma hai agar aur COURIER na written ma likh kar DEYA bhi Hi mt parsal ka recording. Mara phone NO-[protected] hai

I had placed an order of Asus zenfone 2 which was shown for the amount of 1rs and 40rs delivery charges on 25th December around 12:20 AM. My payment was approved by Flipkart and they sent a confirmation for the same, The expected delivery date was 26th DECEMBER. I don't know why but they cancelled my order saying it was an error. If they cannot provide discounts then why do they give Christmas Discount. This is very disappointing from FLIPKART. I have the screenshot of their listing for 1rs. This is not something which happened due to the fault of customer, it is the fault of the Flipkart team and the customer should not suffer from it. Either they should provide me the same discount or any other equivalent phone for the same price.
As consumer court in the case of Snapdeal ordered them to provide Iphone 6s at 68rs in offer Flipkart should provide the same.
order id: OD[protected]

Hi I have purchased Lenovo K3 note on Invoice No : # BLR_WFLD[protected] Order Date:[protected]. There is a huge Airtel signal Problem . I thought it was airtel problem, but i visited Airtel store and confirmed that all the settings are fine and there is no problem with airtel. The problem is with the phone . I am totally unsatisfied with the product . I tried the same SIM in another mobile, signals are showing fine . Could you pleas help me on that since it is severely effected by job, time & office calls .

Ref: Invoice No. F022umum BND116-2926 dated[protected]
The hair straightener / VL65442 purchased vide the above cited invoice is not functioning. Kindly replace the above set at the earliest and oblige the hair straightener is under warrenty.

Respected sir,
I ordered honor 4x on 22nd january 2016 from flipkart order id OD[protected] and then on the same day I return it through courier and also sended courier slip and I got call from flipkart concern team and they told me that we cannot your refund your money, so I am requesting you to help me to solve this issue

I have ordered this for my sister through flipkart and the delivery date was 18/2/2016.I haven't received the product upto now and my sisters marriage is tomorrow.it's highly ridiculous approach and service is highly highly poor. As a customer it's being a highly painful and mind boggling experience for us.if the delivery didn't come today. I will be filing a case against flipkart in consumer forum.

I had placed an order for the MOTO G Turbo edition during the sale period from 11-12th February during which it was being offered for Rs-10799 instead of the normal price of Rs-12499.The order was under the one-day-delivery option but the order was not delivered the next day. As it was under promotional offer it is expected that the demand might have surged so I gave flipkart the leeway to ship the product in a few days time. However to my utter horror the order was cancelled on the 15th February citing an absurd reason that "that your order has been cancelled due to unavailability of a courier partner for your location".
So, I would like to know If there is no courier partner available for my location then how is that the flipkart page is now showing that the phone can be bought at Rs 12499 and delivered at the same location in-a-day ??Also the address provided for the delivery very well falls within the delivery region of flipkart as this is not the first time I am ordering a product to the said location.I just ordered a Moto G 3 to the above location about a month back.I believe that the order was cancelled as it was bought at a discount and flipkart cannot afford to keep the false promises it makes to lure its customers.I have tried time and again to bring this to the notice of the customer care executives but they have decide to turn a blind eye to our problems and their hollow assurances do not sound appealing at all. Moreover my refund has not been processed so far and they are just dilly-dallying and dragging even the refund process.

Dear sir
hi iam from kerala. i ordered a creative back cover for samsung j7 .they are delaying delivery. item ordered date[protected]

I ordered an iphone 6s from flipkart at 99% discount at Re.1. They charged me 101Rs including the delivery charge. First i thought its a mistake but they send me a mail that item has been confirmed and shall reach u in 7 days. But after 5 days they tell me that the seller has gone out of stock so they cant send it any more and i shall try any other seller.
kindly do the needful.

I had ordered a Iphone 5s via flipkart on which was delivered on Delivered on Wed, 13th Jan'16 of Rs. 23299 Cash on delivery.

Invoice No : OD[protected]
( FOFRVHYDERABAD_MEDCHAL_[protected]
Dated:[protected]
Product Details: VP65583 ([protected])

Following are the errors faced by me while using:
1. Notification error
2. Overall phone is hanging after a interval of 2-3 days usually.

I had reset all the setting but the error was continued to be in the phone itself. This error has been displayed since last 15 days.

Kindly take the proper initiative as soon as possible, as i am waiting for your response.

Copy of bill is attached here.

Regards
Geetanjali Solanki

I ordered honor power bank of 13000 mah via flipkart. The so called sellers (shoppers stop99) delivered a used sony power bank to me. The return and refund process was hectic. Pathetic service by flipkart. This is the highest trouble ever given by a online selling company to a consumer like me.

I have orderred an tempered glass for my lumia 540 (order no:OD[protected].i received my order on the last date of their mentioned delivery date.but i have received an damaged item.when i tried to return my order it showed sorry cannot return your order please visit contact us page.so please give me a solution

Hello, Â

I ordered Moto-G Turbo edition during Flipkart anniversary Sale.
My order ID is :Â OD[protected]
I ordered this because I was getting handsome discount (500 Off + 10% extra on SBI card). 

But now, due to mismanagement of their delivery department, they routed my phone in some other city.

I got a call from Mumbai office and your officer just said Sorry and informed me to cancel the order and place it again..
I planned to give this phone as a gift to my Dad. Flipkart has spoiled all my planning.

Really very disappointed with this..

To get this phone, I have to pay more now which is totally unacceptable