Flipkart Complaints & Reviews

LG Direct Cool Single Door Refrigerator 190 L(GL-B205KMLN, Marine Lily)
was delivered by flipcart to me on 20 feb 2016
but system is showing on flipcart 18 feb 2016
flipcart is not helping by customer care

Order ID: OD[protected]
Product- Micromax Canvas Laptab


With reference to the order id mentioned above I like to let you know that I haven't received the product from your courier logistics services yet.
Four field executive came to my address to investigate the situation but unfortunately they couldn't locate where the product had actually been delivered. After that they misbehaved with me and forced me to tell Flipkart that the product was successfully delivered by them! They are threatening me again and again over phone since they want me to confirm with Flipkart that the consignment was successfully delivered.
They are doing something illegal and I am to suffer from the same!The rude behaviour of the courier service personnel might hamper the social and financial credit of Flipkart.com. I request the higher authority of Flipkart. Com to kindly look into the matter and update me with the best possible resolution.

Dear Sir,
I have purchased Aquasure from flipkart on 05.09.2015, in which life indicator is faulty. Against my early mail, I got phone call from customer care, but they are not responding properly and 6 month warranty is going to be lapsed in next 15 days, so I want quick & proper response from yours company other wise I will approach to consumer Court for this problem.

Kind Attn: Ms.Janec,
Dear Madam,
As per your telecom discussion, you committed Mobile replacement or refund our money.
Our Order ID: OD[protected]
Our complaint ID: IN[protected] dt 12.02.2016

Product Name: Nokia 105
Qty: 1no
This mobile having vibert problem and charger discharging problem.
I'm approching Nokia service centre, they told that mobile not Nokia product.that one is other make product, they told battery also duplicate.
I'm received some other product, kindly send the replacement immediately, otherwise give the replacement immediately, I'm going to buy locally.
Day-to-Day our family and friend using flipkart only, in this case all are very upset.
Kindly do the needful.

Still now not responed.

Sir/Madam,

I have ordered MI Pad from flipkart.com
and it was reached me om 29th Jan 2016 and its camera is defective .I have tried to find software issue but it wont get resolved so I put product return request on 13th feb 2016 to flip kart and they asked me to wait for 24 hours for product pick up and I daily used to call them but reply is same wait for 24 hours.Its 10th day and they are replying same .I had paid 10500 to flipkart and got defective product and getting fake commitments daily from their customer care executives. Please do assist me.

Regards,
Pavan Gole.
[protected].

I purchased lenovo a6000 last year under donovan.[protected]@yahoo.com and got it delivered on 1st April 2015. It was working fine until last month my phone isn't charging anymore probably it's because the charging socket is now loose therefore it does not charge. I charged the whole night through and when I wake up only 20% of battery is there.. It's really frustrating and I usually study from my phone.. And I'm not able to study.. This is very disappointing.. I'm very angry because I couldn't use my phone for studying neither could I charge it..
I hope you look into the matter and provide information regarding the phone or I'd rather have my phone replaced by a new set because it's still in warranty.
Thank you
[protected]@gmail.com

Maine ak lee mens shirt buy kiya the offer time me.Jiska Dilivery date 29 jan ko tha .but mujhe 19 feb ko mail aya ki mujhe order delivery ho gya. lekin order mujhe delivery nhi hua hai. maine flipkart support team ko inform kiya unhone bola ki 23 jan tak problem solve ho jayegi. but mujhe 22 jan ko mail aya ki ap dusra prodiuct by kar lijiya likin maine shirt offer time me buy kiya tha is samay uska price 100 rs jyada hai.my contact no. [protected]

I have purchased an ebook of indian polity by M lakshmikant on a price of 266, on thrusday 27 march 2014.But now when i want to use it on company website though ereader its not there as it was after some time of purchasing .As it was then said by the company it will be available for future but now when i want to use it. There seem no ebook reader slot .

My Order ID OD[protected]

Made an on line payment to flipkart, as they said that they have a free one day delivery. where as Sites like amazon and snap deal were offering the same product 200 rs lesser bur no one day delivery.

Product not received even after 2 days. and flipkart doesn't even bother to inform you regarding the case.

Flipkart Customer care is worst, i have ever experienced. these people badly need to be trained on customer service.
The only reply one gets " We are really sorry sir, please wait."

No progress on tracking site since 2 days.

Such a waster... next time i wont even recommend product that are flipkart exclusive.
No point being the best Indian e-commerce company, if you cannot apologise or update customer regarding the progress on a case.

My order reference no. OD[protected] was ordered on[protected] and the same delivered on today[protected]. The product packed in the box was received in damaged condition. The headphone with its one side earphone has come out of the assembly and not functioning. Please replace the same on priority. Please note the payment of the same has been made through net banking I expect Flipkart to take immediate action to do the needful without any delay.

I expect Flipkart to respond for the action taken and resolution on issue through SMS.

Looking forward to receive response earnestly.

Thanks and Regards

Payment done but order not submitted, when i talked with customer care they simply told that the id from which you have ordered has 4 more email id from where any one might have ordered the same product. But again when i talked with another customer care and asked to check all the 5 email id wether from those the product has been delivered within 1month, then they told samsung mobile has been purchesed from those email id. then also flipkart deducted money from my bank account and ordered canclled. after talking with their senior customer care they told your problem will be solved with in 24 hours but yet not solved. Among them one told that this problem is generating due to bulk order but phone is still in stock with seller till 21/02/2016 at noon. but my problem yet not solved
date of incident-20/02/2016
order id-OD[protected]

Flipkart cancelled my order of jacket after 3 days and gave excuse of product not meeting its quality standards. Then why the hell they put up on their app. Still the same product is available with an increased price. May be like they believed that increasing its price might improve its quality.

Iidiot custmr care n executive ne itna roudly baat kiya mujhe . seedhe seedhe bol diya ki koi replace ya refund nhi hoga jbki one month replacemnt ya refund hai. lagaatar mujhe message kr rhe ki mera cancel request disapproved ho gya hai r mujhe 9999 rupees ka khrab moble apne hi pas rkhna pdega, ye policy inhe mujhe purchasing se phle hi bta dete fir mai decide krti ki mai lu ya nhi mobile flipkart se. ab ye ghatiya flipkart chahta hai ki 5 march ho jaye r kangaal flipkart ko 9999 money mil jaye.

I am Rajesh from Hyderabad I purchased a mobile from flipkart on 21st Dec 2015. I could see a small black dot on the display when the product was delivered to me and gradually the small dot size increased and the touch and display have gone bad by that time the 30 days return policy is over. I called flipkart and explained the situation they wanted my go to service center and i had been there in order to replace the touch and display they need 3 to 4 weeks. Just imagine who will hand over the phone for those money days with all personal data in it ? In fact how much time does it take to change the display ? Flipkart is least bothered about the issue and they wanted a job letter something from the service center guys but they are denying to do it and asking me to hand over my mobile for 25 days.

I am pretty sure thats a defective piece what they sold just after ending the 30 days replacement period i had called flipkart and told i am having heat issues and battery drain issues and they were least bothered about it because 30 days return policy is over. Because of that black dot display and touch have gone bad and some times my mobile screen goes blur and during charging it over heating like a steel rod. How can a mobile go bad in just 40 days of time. Let me remind you it is not at all a physical damage.

I want justice on this. and they company should be sued because of selling defective products and making the customers roam around the service center guys and those guys provide such a pathetic service.

I requested flipkart to replace the product (no refund). They are denying the fact that they have sold me a defective piece and rather asking me to roam around service center.

please provide me some solution.

I have ordered a sony original CPV6 power bank .Firstly it took 3 weeks to deliver and later when I received the product it was a duplicate samsung power bank also in broken condition. The packing was also not of flipkart. The box was also broken condition. Do take some serious action against this or else I will lodge a complaint against flipkart.

I am ordering some items on Flipkart from US - but there is a transaction error everytime. I have tried using different cards but still same issue. I tested my card on other online website and it seems to work fine. There is a problem only with Flipkart payment. There is no online chat help and I am in the US and unable to reach their toll free number.

Peace be with you, I am a resident of kashmir and i had purchased a puma jacket from flipkart worth Rs 6800+ . On delivery of the product i found that the purchased jacket was not of my fit so i made a return request about the same and the reverse pickup got successful. Now its has been a month since then, but they are not providing me the refund. They are only making delays in the dates. I request you to please look into my concern.
Thanks

Hello,
I bought LeTV 1s phone from Flipkart and phone has heating problem ..

I called customer care and they wants me to visit some auth service center and get some confirmation that phone has heating issue ...

They don't trust customer who raise complaint . Even LeTV customer care is aware that phone is heating and they have asked me to wait till 25th Feb as their new firmware is getting released ...
If Customer care is aware of this issue why Flipkart is selling fake non tested phone which end up with lots of harassment to customers. ...

Help me to get my refund ...

Hi, All
I Bough Lenovo K3 Not on 2-2-16 by debit card online payment option,
After use the phone second day phone not working properly, i return same to flipkart by procedure, When I ask About My Refund the flipkart team says, amount will be credited on you account online 20 feb 2016-but we are not rec my amount,

Pls Do The Needfull,

The Flipkart Communication by mail below
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 20 Feb, 11:00 AM.

Thanks,
Flipkart Customer Support

I happened to purchase Honor 4X phone on April 2015 from Flipkart through its flash sales. I had few issues with phone and when contacted Huawei they has informed me that it was the issue with my service provider.

After almost 8 months o[censored]sing the phone I went through many problems and have always checked with my service provider and he had asked me to upgrade the phone and when I tried for an exchange with the Flipkart I got to know that the phone sold to me had an invalid IMEI number which was the reason for all the issues.

I had raised a complaint with Flipkart and they had provided me with an incident number Others:Other [Incident: IN[protected]] and was asked to send the photo copy of the error message I have sent the screen shots of the same and was asked to wait for 3-4 business days but had no response and then I happen to call their customer support for help and Flipkart had closed the issue in the name of a shoe which i never complained about.

After this I had put a post in Facebook saying about the issue for which flipkart had responded but had not made any progress, except for saying they will resolve the issue as soon as possible.

I like to seek justice as a consumer either I will be provided with the refund or by upgrading my phone.