Flipkart Complaints & Reviews

मैने दिनाक 19/7/15 को लेनोवो का K3 NOTE फ्लिपकार्ट से ख़रीदा था लेकिन वो बहुत ही ज्यादा हीट केर रहा है जिसकी वजह से मै उसको कान पर भी नहीं रख पा रही हूँ और उसमे मैने idea का नेट 199 /- का करवाया है जो की एक भी दिन नहीं चल पा रहा है शायद setting नहीं हो पा रही है सो प्लीज इस प्रॉब्लम को दूर करिये order no. OD[protected] SHILPI JAISWAL 12/34 KA PURANA QUILA CANTT ROAD LUCKNOW [protected]

Sir I have claimed for refund of product amount on order id OD[protected] as I cancelled on 22nd july 2015.as executive mentioned, customer executive told me that it's already refunded but actually not refunded to my account .i.e original payment mode... I attached tracking snapshot is taken from flipkart and my account ..refund my money back contact...[protected]@gmail.com [protected]

I have ordered order ID: OD[protected] product. I opted to return within the product 3-4 days, got a call from Technical team regarding the same. They said that i can only get my refund by Flipkart wallet but when I asked to transfer the money in my account, they refused. Instead started to talk in a rude manner. Then when I asked to transfer my call to someone higher management person, I got a reply that my call will be rescheduled for the next day.(I received a message for the same)
I called customer care number(They said 'Please wait for the call scheduled for you' Only technical team can help you not us)
Next day I got a message in the evening that Flipkart tried to reach me but my number was unreachable( I didnt got any call)(No number in missed call alert as well)
Then got a message that my call is rescheduled for next day.
On next day I got a miss call from [protected] but when I called back on this number(The number is Out of Service)

Then suddenly today morning I got a message that my return request is disapproved.

This is a planned cheating on me. I have always trusted Flipkart above all e-commerce companies.

Respected sir,

I'm Claude Dsouza filing this complaint against flipcart service and the product dell Inspiron 5000 series that I recently bought from flipcart.

I bought the laptop in the second week of June for an urgent need to do my college project. But the laptop was overheated from day. The apps too shut down suddenly. The piece was defected. Immediately I filed a request for refund. Complaint no. [protected] For more than a month they kept delaying the refund and finally after hundreds of call and complaints they made a replacement on July 22.
Now the replaced laptop isn't a new piece. It has been used and locked by some customer named Dwayne Menezes ([protected]@hotmail.com). This is truly a scam. Isn't it a cheat? They said I'll be replaced with a new piece. But I received an used one which is locked.
Now I'm filing this case in the consumer court, for cheating and forging.
Because of the bad service and bad product piece, my assignments were delayed which affected the grades.

sir, i have ordered the product with id OD[protected] . This isn't started shipping yet .I feel very bad about this and hope you possibly send me soon . please send me before losing my trust over company . I believe this company as well .


The moto of every company should be " helping people and ..." will be there as generally seen in news etc . please remember that . And sir please remember every customer is important to a company

My order no OD[protected] which was a Microsoft Lumia 640 mobile after a week this mobile has some display problem. raised a several complaint with Microsoft after long they asked to visit service center from last 1 week today tomorrow is going now they are saying part is not available with them it may took 20 - 30 more days. I'm totally frustrated with visiting and getting this non sense response. for this type of experience we are obtaining flipkart to pay full amount and get the defective product. This is a cheat with the consumer. when we get the product we check it by seeing out side don't aware that after a week or 10 days it will put you in difficult situation. Really a bad experience with flipkart second time I found this issue all bce you (Flipkart) is not validating the product and making their consumer in trouble. Want a valuable response. Thanks

I am Avinash and My order no. is OD[protected] I have purchase Lenovo a6000 plus Flipkart after using 2 or 3 days I am facing heating & batter backup problem I have register to register this mobile but last 4 days Flipkart customer support guys are saying that we will resolve your problem next day but still my problem is not yet solved I have called flipkart customer care then I have saying my problem to us and I also Says that Now I dont want this phone so please get my money return in my bank account but they guys are saying that money return policy It it not available in flipkart But I know this is possible So I want my money back So requested you all to help me to get my money back Avinash [protected]

Sir previously I had write about this on consumer court but no response has given .. I have claimed for refund of product amount on order id OD[protected] as I cancelled yet its delivered me which I already returned on 20th may 2015.as executive mentioned, I had raise complaint more then 10 times but, no further action they r taken, customer executive told me to wait again and again and gv me various date.. Its really unethical.. I alardy attached curior slip and tracking snapshot many times but no action is taken from flipkrt end... pal's do something...and refund my money back contact number [protected].

Prroduct: ASUS Zenfone2 ZE550ML Order : OD[protected] Order Date: 16 June-2015, Delivery on 25 June-2015 Issues: Heating, some inbuilt apps not functional, SIM1 slot (Data usage) not working I have applied for return on 9-July2015 and till date no return is approved. Troubleshooting also didn't help. The customer care personnel sounds helpless in return process and can't even transfer to technical team. We have to wait for the team to call us and if not attended the schedule extends and thus a delay in approval. Flipkart taking a lot of time to process for return and for the first time the buying experience from Flipkart was not worth. Regards, Sudarshan 91-[protected]

sir previouly i had right about this on consumer court bt no respons has given ..
i have claimed for refund of product amount on order id
OD[protected]
as i cancelled yet its deliveredme which i already
returned on 20th may 2015.as exicutive mantioned, i hd raise complaint more
thn 10 times bt, no further action they r taken, customer exicutive
told me to wait again and again.. its really unethical.. i alrdy
attached qurior slip many times bt no action is taken from flipkrt
end... pls do something...and refund my money back
contact number [protected].

Hi, I returned an item due to some fabric issue and got the refunded amount to the wallet but now I m unable to use my money as every time I want to make the payment it says 'it is available to only ws retail products'. So plz guide me either how to filter ws product or transfer my money to my bank account. Plz resolve did issue asap. Reply on [protected]@gmail.com

Just got hitech hi-plus power bank 7200 mah but its only charging 1000 battery.filpkart cheats its maintained 7200 mah but its 2000 mah only.i cant able to charge my iphone and a small phone galaxy y.shame on flipkart...giving wrong product and broken item too.

Sir i was purchased a mobile from flipkart on 24/07/2015.Flipkart gives me a faulty product its get heated at very high temerature and their customer support does not help me to resolve this problem. The mobile reach about 50°C on normal usage and flipkart customer support tell me it is a normal temperature

my order got rejected automatically even without providing any prior information or call.
your staff comes to deliver not to the person who was waiting for your service but to people living near by..your staff didnt bother to call once before delivery..and when i enquired about my order they just uttered your order is rejected..


please if you cannot serve your customers, then dont welcome our orders as well.
we will be thankfull to you.

Hello, This is Vaibhav Tandon. I would like to share this incident happened to me. It is 28th june 2015 about 10 to 12 days left for my brothers birthday, I ordered a Ferrari perfume for him. The last date given to me was 9th july. Now its 8th july my order has been cancelled by flipkart, I called flipkart customer service and asked for the reason inspite of saying sorry that man was being rude. I understand there might be some problem with my order which I accept. Im not going to buy/order anything for flipkart because of that rude behaviour of that man. thank you ex-flipkart customer.

Hi sir Iam Jagadish at first I was so proud to shop in Flipkart but now Iam sorry to say about the service that the Flipkart guys are providing .Bcoz here I got the mail about my refund request but it was mentioned that the pickup guy will take the product but that guy denaid taking the product so then nw I called to the care they said me that saying your request is cancelled so this had happend for me twice so please give the priority to the customer problems and solve it and my Order ID-od[protected]

The pride in India's thriving eCommerce business is being shattered by Flipkart who has seriously started cheating its customers. I wanted to order a phone by credit card payment but the order went by Cash On Delivery due to not a very clear user interface at Flipkart. Flipkart gave a 10 day delivery period which was rather long. I was closely tracking the order everyday, the product was shipped and I got SMS that to be ready as order will be delivered shortly. When went online was appalled order has been cancelled without my knowledge and it was the 7th day since I have ordered.

Tried finding Customer support to talk to where I can ask how my order has been cancelled on its own. First called on toll free number and was told by customer representative order has been cancelled due to some technical problems yesterday night and the product will be delivered, not to worry.

As there was no change showing on online status after many hours passed by I was suspicious.I mailed on whatever option was available online regarding customer support. Got a reply saying sorry and also very ambiguously answering that order has been cancelled and cannot be restated from their side. They were requesting me to reorder. What about the 7 days I have been waiting? Great thing was there site is showing a price increase from 6000 to 7000 Rupees for grey color phone which I have ordered.

I wrote about three times to customer care in past 3-4 hours and was getting variable answers at times common thing being they saying sorry. Last mail I wrote was that I will complain on social media of customers being harassed and whether they want 100 orders on COD where customer will deny delivery.Got a reply they will sort the matter by 24 July which was after 23 July their stated date of delivery.

I have been wasting few hours writing to them and also ordered on their competitor website where the phone was available on 6000 Rupees. The phone was supposed to be gifted. As I have been writing this mail the phone has been delivered at my house which is in a different city.Lets see whether the right product is delivered as I have paid and taken the package.

There is some serious coordination issues between departments in Flipkart and lack of Human interface.Thank you Flipkart for wasting my time . I do not know whether I would have got delivery if I had not kept continuous complaining. my colleague was sharing how his order was cancelled in same way for some other product earlier for which he did not complain.

I recently bought a Minda horn set from Globalkars through Flipkart. The MRP on the product is Rs. 803.00 and they charged me Rs. 1, 890.00. I needed a 1100db horn and they sent me 110db horn which i can get in the local market for Rs. 650.00. When I asked for a refund, they sent me similar product with price tag scratched. Now, I can't ask for a return nor refund. I am struck with a useless product for Rs. 1, 890.00. I want people to know about this issue. This might help other online shoppers. This will be my last order to Flipkart.

previously i had complain on consumer bt no resulation was given..sir my order id is OD[protected], , i had cancelled this item on 28th april, bt yet it's delivered on 29th april, so i had raised a return request on 29th april, one of your product specialist call me and told me to returned the product in any national qurior, so i had returned the product on speed post on 1st may, and qurior reciept attached on before. and they assured me tht the refund will be initiated within 24 houre. bt i alrdy wait about 2 month bt no refund is given to me yet. pls do smthing pls gv me an update today pls.pls dnt play with my emotion..its a big amount 4 me cntct numbr-[protected]

i bought htc desire 626g+ before 1 month.And now my phone got hanged.i can not use any application...no downloading...camara not working...flashlight can't on...only i can use back, home button nd receive any call.
i dont want to exchange with any product.
just simply give my refund back to me.
otherwise i will take help from "grahak suraksha" or publish ur website as fruad commercial website.
plzzz dont send ur smartphn app...bcz due to my phone issues, i can't install ur app.
just forward my request for refund.