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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2153

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S
sunil_jain_ca
from Delhi, Delhi
Jul 4, 2015
Resolved
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Address: New Delhi, Delhi

I Ordered A Micromax Canvas Knight Cameo A290 On Sat, 23rd May'15 And I Configured Two Issues. The First Being That The Phone's Back Button Light Was Not Lighting Up. I Tried A Lot To Fix It And Even Tried To Reboot The Device But But The Problem Still Exists. The Second Is That The Mobile Phone Is Not Charging Until Some Pressure Is Applied To The Charger Or The Mobile Phone Is Kept Tilted. I'll Be Highly Obliged I[censored]'ll Look Into The Matter. Order No: OD[protected]
Complaint marked as Resolved 
Verified Support
Jul 06, 2015
Flipkart Customer Care's response
Spoke with the customer as he is saying that the phone is not getting charged so informed to customer that as per the seller policy post 10 days we would not be able to do anything we kindly request you to visit to the service centre to get the issue resolved.
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    F
    Francis Cherukara
    Jul 4, 2015
    Resolved
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    Resolved

    Despite my immediate purchase (sharp 5pm IST) and immediate payment along with immediate confirmation of acceptance of my order and payment receipt - FK have cancelled my order unilaterally!. No reasons have been given except "technical" issues. My bank and credit card has been charged with the amount of Rs 12, 999/- Complaint lodged with FK...I keep getting standard reply "technical issues" ... [Incident:[protected]]
    Complaint marked as Resolved 
    Verified Support
    Jul 06, 2015
    Flipkart Customer Care's response
    Spoke with the customer and informed him that there were some fraudulent activity seen from your account for which the order has been disapproved so requested customer to place a fresh order. Cust agreed. So case closed
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      SHAILESH R
      from Mumbai, Maharashtra
      Jul 4, 2015
      Resolved
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      Resolved

      Address: Thane, Maharashtra

      I buy IFB washing machine Online from FLIPCART and delivered on 15 June 2015. I was following from last 15 days for installation/demo of washing machine via email/call. Every time the gv commitment but till date issue is not resolved. So many call and Emails done.

      Box is still pack and i dont know actually is der washing machine in box or not??

      I trust on Brand IFB, thats why i buy.

      Hope you will understand the seriousness of the issue and resolve on priority..
      Complaint marked as Resolved 
      Verified Support
      Jul 04, 2015
      Flipkart Customer Care's response
      Dear Shailesh, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
      Invoice Copy and Delivery Confirmation for Flipkart.com Order OD[protected]

      REG EMAIL ID sp.[protected]@gmail.com
      [protected]
      I buy IFB washing machine Online from FLIPCART and delivered on 15 June
      2015. I was following from last 15 days for installation/demo of washing
      machine via email/call. Every time the gv commitment but till date
      issue is not resolved. So many call and Emails done.

      Box is still pack and i dont know actually is der washing machine in box
      or not??

      I trust on Brand IFB, thats why i buy.

      Hope you will understand the seriousness of the issue and resolve on
      priority..


      Invoice Copy and Delivery Confirmation for Flipkart.com Order OD[protected]

      REG EMAIL ID sp.[protected]@gmail.com
      [protected]
      Provided all details which you want.

      But no reply from your end what is the problem..
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        S
        Simple bhatia
        from Delhi, Delhi
        Jul 4, 2015
        Resolved
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        Address: New Delhi, Delhi

        I have bought Lenovo A7000 from flipkart and the phone touch is not working properly. I have called several times and asked them for the problem. Every time they are saying that they will arrange a call but I'm not able to speak with them due to disturbance. They are not taking the pain to call again.
        Complaint marked as Resolved 
        Verified Support
        Jul 04, 2015
        Flipkart Customer Care's response
        Dear Simple, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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          Adhi Gupta
          from Noida, Uttar Pradesh
          Jul 4, 2015
          Resolved
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          Address: New Delhi, Delhi

          in my mobile there is no google play store all my data have been eraed the language is chinese and no app of google is there and the miui versionis not same which is mention in website... so i want a replacement of my order... my order id is OD[protected] DO AS EARLY AS POSSIBLE
          Complaint marked as Resolved 
          Verified Support
          Jul 04, 2015
          Flipkart Customer Care's response
          Scheduled call back is already arranged from our teach team tomorrow... Please do not share your bank/card details with anyone..
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            narendersaini32
            from Basi, Punjab
            Jul 4, 2015
            Resolved
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            Address: Kurukshetra, Haryana

            my registered mobile no. is [protected], order id OD[protected], email id [protected]@gmail.com, complain no.[protected] and reference no.[protected] now latest complaint no. for refund :[protected] my return id :23249166 instead of getting refund my account is debited by Rs 800. well it seems only consumer court is last option to get justice. Regards [protected]
            +1 photos
            Complaint marked as Resolved 
            Verified Support
            Jul 04, 2015
            Flipkart Customer Care's response
            Customer complains stating that battery pack is very poor and has network connectivity issues along with it. It is found that a scheduled call back is arranged from our technical team today. So closing the case.
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              S
              samj007
              from Yamunanagar, Haryana
              Jul 4, 2015
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              Resolved

              Address: Bhopal, Madhya Pradesh

              Complaint about my handset before 1 month with repeated hanging, rebooting, heating and fast battery drain issue and 1 of your officials said that they will run a code then it will run normally, it worked for 4 more dayz and than again the same issues continued after that i complained minimum 4 times and there are no hearings to my problems, shall i approach media for Flipkart's such service now we are totally dissapointed and they say that no problms will be entertained, is this my fault or companys fault, they must hav replaced it on my 1st complaint why did they run a code just to take me out of their 1 month returning policy my whole family is angry with what the service flipkart has provided to us, is this what we expected 23rd May-Recieved My product 18th June-1st complaint made 23rd June-2nd complaint made 25th June-3rd complaint made 26th June-4th complaint made 1st July -5th complaint made 4th July -6th complaint made order id:OD[protected] email id:[protected]@gmail.com Contact No:[protected] i just want my cellphone to get replaced or my cash back
              Complaint marked as Resolved 
              Verified Support
              Jul 04, 2015
              Flipkart Customer Care's response
              Customer had complained stating his handset is getting heated up and re-booting. So we had already done smart-check today and requested customer to visit the service center. We have also shared the service center details with him. So closing the case.
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                pradeep@1985
                from Tadepallegudem, Andhra Pradesh
                Jul 4, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                Dear sir/madam This is Ravi p from bangalore from last october i have perchaice panasonic ulaga u (IMIE- [protected]). This is mail regaarding to my mobile shoftware is not working properly and also i to panasonic costomer care service center the service centre person is telling to ask flipkart custumer care service. So i hope please replace my mobile and provide good service to costomer Thank u Ravi P mobile([protected])
                Complaint marked as Resolved 
                Verified Support
                Jul 04, 2015
                Flipkart Customer Care's response
                Spoke to customer and requested him to get the job-sheet for further assistance.
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                  H
                  hemant87k
                  from Noida, Uttar Pradesh
                  Jul 4, 2015
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  Hi Team, I ordered Mi4i mobile and it got deliver to my address on 06/25/2015. Order Id: OD[protected]. On the same day i came to know that the product which i have receive is a defective product as it gets heated within one minute o[censored]sage. On the same night i requested for return the package. The product can not keep near to my ear and there is 100% chance that it can get burst any time. However i received a call from the representative, he asked me to download one app so that flipkart team can check the temperature of my mobile one line. I am very much astonished by the fact that here use of this mobile will lead to risk to my life, but still flipkart team is asking to use that device in order to check the temperature. It just like bomb I am handling in my hand. It can blast anytime. The heating level is so high which could lead to permanent hearing loss. As suggested by the flipkart technical team advisor, I have updated the mobile and also did reset. however the problem is still persist. I can not use this cell phone as it get heated so badly. I would like know why flipkart give fake 30 days replacement guaranty when they do not want to provide the same. I am really frustrated and felling like suicide now a day. If any thing happen to me due to this frustration flipkart will be responsible for the same. please help me to get refund from the fake flipkart company. Thanks, Hemant
                  Complaint marked as Resolved 
                  The issue is not resolved yet. They are real cheater and do not want to provide replacement at any condition. Flipkart is playing with consumer right by doing fake advertising.
                  Jul 15, 2015
                  Updated by hemant87k
                  The phone also have many more issue as call gets disconnected while speaking and screen get blurred while using. The phone does not work as expected.
                  However flipkart is still not ready to replace the product.

                  Please help me to get replacement.
                  The complaint is not resolved yet.. i am so frustrated with customer services and i thing flipkart is torching me by providing me this mobile.
                  Flipkart is again playing smart with me, they are announcing that the issue has been resolved however in reality they are just cheating with me. My experienced with of shopping with flipkart is just like eating .
                  I would not suggest to bye even underwear from flipkart.
                  Becasue of fipkart like company, people across the world does not trust on india company and feel us substandard.
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                    narendersaini32
                    from Basi, Punjab
                    Jul 4, 2015
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                    Resolved

                    Address: Kurukshetra, Haryana

                    my registered mobile no. is [protected], order id OD[protected], email id [protected]@gmail.com, complain no.[protected] and reference no.[protected] now latest complaint no. for refund :[protected] my experience with flipkart is really very bad. i recieved this order on 19 june. but from the next day 1. there is no network in same despite using 5 diffrent network sims . 2. battery backup very poor. (full charged battery last only 4 hours on standby). 3. no visibility at all of contacts. i have complaint the same problem on 21 june. but till now no solution has been provided. flipkart not even called me single time. what i got is just mental torture from them. also despite waiting so long i have not been called till date. so kindly see the same and provide me solution. also please mail me regarding the same. Now what i only want is my money back. so kindly give me my refund as soon as possible because i have suffered a lot from flipkart. My only and only option left is to take help from consumer court. also mental harrasment is done so filling the same case against flipkart. they have no ethical value for their customers. regards [protected] and [protected]@gmail.com
                    +1 photos
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 04, 2015
                    Flipkart Customer Care's response
                    Customer complains stating that battery pack is very poor and has network connectivity issues along with it. It is found that a scheduled call back is arranged from our technical team today. So closing the case.
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                      SajeevanC.R
                      from Ernakulam, Kerala
                      Jul 4, 2015
                      Resolved
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                      Address: Ernakulam, Kerala

                      Dear Sir I have place order for "Pten Flip Cover for Moto G 2nd Generation Black/ MotoG2BLK", order item id[protected], 2 numbers against Order Id/ Inv No: OD[protected], Order Date: 24.06.2015 at 6.50pm. Insted of ordered item i received a different one, that too only one piece insted of two. Please send the actual item as per my order immediately.
                      +2 photos
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 04, 2015
                      Flipkart Customer Care's response
                      Tried reaching customer and it was switched off, So sent e-mail to customer asking for alternate number and convenient time for assistance.
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                        shashidhar dodakundi
                        from Bengaluru, Karnataka
                        Jul 4, 2015
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                        @24th jun has order my product Delivery date has 30 jun 2015, 30jun & 31 july no one called me for delivery purpose. But delivery person has mention customer not able to reach. how can it possible without calling your delivery person how can i respons. wurst delivery if order cash and delivery product should reach tomorrow only, if we paid befor getting product it must happen like this
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 04, 2015
                        Flipkart Customer Care's response
                        Dear Shashidhar, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                        worst delivery
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                          A
                          abhishek22011994
                          from Roha, Gujarat
                          Jul 4, 2015
                          Resolved
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                          Resolved

                          HI. I ordered an hp laptop Order ID - OD[protected] on 19th june 2015 and received it on 26 th june 2015. To my surprise the laptop is not working at all and is a defective peice. Flipkart says it has a 10 day replacement guarantee. I have been requseting to replace it as it still falls under the replacement time period and flipkart's return policy. But it seems no action has been taken by flipkart to resolve the issue. They keep telling me that have patience and we will call you in next 24 hours but nobody calls.
                          I never expected this type of service from flipkart. It is really dissapointing. I have been a regular user of flipkart but it seems I am done with it for good.
                          I am gonna write in every public portal about it till the issue is resolved. Its been a week now since i received the laptop and i have not been able to use it at all.
                          Flipkart is losing its trust in customers and its valuable customers.
                          I again request you ypu to look into this matter or i will have to go to consumers court.
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 04, 2015
                          Flipkart Customer Care's response
                          Customer had complained stating that he received a defective laptop and it does not work. It is found that a scheduled call back is already arranged from our technical team today and hence closing the case.
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                            A
                            Akash 1980
                            from Chennai, Tamil Nadu
                            Jul 4, 2015
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                            Address: Chennai, Tamil Nadu

                            i will purchase tablet that item techincals problem so that changing and cash back immediately reply Bill No: FWPC[protected] COURIER NO: EKL COD, INVOICE NO : [protected], more item i call not respace immediately action so that i will give in the facebook message and what aps message immediately action
                            +1 photos
                            so that u take it tablet please give in cash back immediately action call this number [protected] Door delivery
                            very quest your service
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                              Basithemirates
                              from Mumbai, Maharashtra
                              Jul 4, 2015
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Order ID: OD[protected] I have ordered a phone with offer on 28th of june. It was yet to delivered by 3rd of june. But when I called customer service & asked for the status, she ms.aaisha who simply cancelled the order & said you order has been cancelled now if you want reorder the same again this is the way they are cheating the customer when I see the rate in the app it showing more than that I was booked. But no one has replied properly to my query. Flipkart is growing in its business so this kind of cheating is easy for them & covering all public by showing several offer but foolish public easily going back with flipkart even though they have cheated. For five days flipkart has holding my money & cancelling the order
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 04, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and he has already placed a fresh order, So closing the case.
                              Flipkart still cheating the customer who will see it
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                                mahadev@27
                                from Gidam, Chhattisgarh
                                Jul 4, 2015
                                Resolved
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                                Resolved

                                Address: Durg, Chhattisgarh

                                Hello, I have ordered a Philips juicer mixer via flipcart in month of November 2014 on occasion of diwali. Its real unfortunate that its not even 1 yr since my purchase and the product stopped working yesterday 03/07/2014 suddenly.

                                The product seems absolutely fine from outside and no wear tear has been caused. There is so issue with power machine inside. Its real unfortunate to experience such inconvenience form a brand like Philips. If this is the service i will make i don't order anything from Flipcart.

                                I need immediate assistance on same
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 04, 2015
                                Flipkart Customer Care's response
                                Dear Mahadev, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                                electronic product is really bad
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                                  Rocky RK
                                  from Aurangabad, Maharashtra
                                  Jul 4, 2015
                                  Resolved
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                                  Resolved

                                  Address: Nizamabad, Andhra Pradesh

                                  We have purchased a phillips trimmer vide order no OD[protected] on 9 june15 and the product is delivered on 17 june15. To our surprise the trimmer is not even started and is completely defective product. While booking order flipkart stated it is under 30 day return policy. But when we called flipkart care on 11 day to return they said it is under 10 day return policy only. We were never appraised about the same in the site or in our invoice. We feel like cheated and request flipkart to replace the defective product
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 04, 2015
                                  Flipkart Customer Care's response
                                  Tried reaching customer on and there was no response. So sent e-mail to customer stating that the product is post replacement period and hence requesting to contact the brand as the item is still covered under manufacturer warranty and closing the complaint.
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                                    piyush meghanathi
                                    from Mumbai, Maharashtra
                                    Jul 3, 2015
                                    Resolved
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                                    Resolved

                                    Order ID: OD[protected] Hi.. My order no is as per above and expected delivery date was 2nd july 2015. message came to me for deliver product up to 7pm but not delivered that time. i had called to courier person he said " i have your produt and i am on the way for delivering to you" but after 24 hour of expected date they not delivered the item. more than 3 time i called to customer care they gave me wrong information every time. when 1st call they said "you will get it second day of expected date" 2nd call they said "you wait up to 7pm (3rd july 2015) you will get" 3rd call they said "your order is cancel and product is return because your address is not valid. I dont know how is possible because pincode was ok for delivering item and i had called to courier person and give them address too.. and more than 20 called to them but no answer.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 04, 2015
                                    Flipkart Customer Care's response
                                    Tried reaching customer on "[protected]" and there was no response. So sent e-mail to customer asking for alternate number and convenient time for assistance, also informing him that the shipment is out for delivery today.
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                                      Chantiga
                                      from Vijayawada, Andhra Pradesh
                                      Jul 3, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chittoor, Andhra Pradesh

                                      Brite Professional Rechargeable BS-770 Shaver ordered in your flipkart site with Order Id:OD[protected] dated 28/06/2015 @ 2;44 PM with 2 No's but receiving Only 1 No on 3/7/2015. Invoice No:444 dated 28/06/2015 at 6.32PM. The above Item was sold by AMS Enterprises, #151 3rd Floor, Rajyotsavanagar, Kumarasamy layout 2nd Stg, Bangalore-560078
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 04, 2015
                                      Flipkart Customer Care's response
                                      Tried reaching customer "[protected]" multiple times and there was no response. So sent e-mail to customer asking to revert back with his alternate number and also confirming if he is willing to take a replacement for 1 qty missing.
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                                        Nikesh Mittal
                                        from Delhi, Delhi
                                        Jul 3, 2015
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        This kind of product and service is not expected from Motorola and Flipkart.There is continuous problem in the handset. I am not being able to use the phone independenty. I always have to carry an alternative android set with me as I am facing to much issues with the Moto G( 2nd Gen) sent to me. The slim slots are not working. Sometimes the handset gets switched off automatically. This is a continuous problem with the product. Now, coming to the services... Also the services is not proper. Please read through the recent service issue faced. I had given the moto g( 2nd Gen) for service at Siliguri Branch( India) during my travel vacation. The problem was that the slim slot was not working. No network was showing on the phone. I had taken the effort to spend my half a day during our vacation and had gone to the service centre. Firstly, the technical person in Siliguri opened all the parts, did something on it. Then he formatted the phone. Next he gave it to me telling everything is fine. when I inquired about the problem he told there was no problem other than software issue. But the problem still persists after getting it to my destination( within 2 hours). Now, I shall go to the external authorities/consumer forum if the issue is not resolved. This is not just a case of 1 phone but a clear case of harassing consumers. Firstly you are selling technically defect product( ie it is giving frequent disturbances) and next you are not providing correct support service. Please note that we shall take necessary actions if we do not get a correct product and service for which we have already paid the full amount. For your reference, please find the attached invoice copy of the phone below. Taking into consideration the facts and situations stated above and that the customer has already spent too much time in getting the product free of problems( but to no avail) and is now facing mental disturbances due to the same, I request your team to take necessary actions and get the problem resolved as soon as possible. Kindly refer further details of the purchase of handset from the invoice copy attached along with the complaint. Your valued Customer Nikesh Mittal Email ID: [protected]@gmail.com Mobile: [protected] [protected]
                                        +2 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 04, 2015
                                        Flipkart Customer Care's response
                                        Spoke to customer on "[protected]" and he complains that the sim slot is defective. He even visited the service as it was post-replacement period and they had done some software update. However, customer says that issue is still not fixed. So apologized for the inconvenience and requested him to visit the service center again as the device is still covered under manufacturer warranty. Customer agreed, So closing the complaint.
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