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Flipkart Complaints & Reviews

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2.8

Updated: Jun 17, 2026

Complaints 47328

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25497

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21831

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Mobile Handsets

Flipkart reviews & complaints page 2154

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I purchased moto e (1st gen) mobile 3 months back.2 weeks back my mobile was switched off suddenly and mobile was automatically heated too much .After i went moto e service centre at banglore CMH road .they were checked my mobile then sayed mother board is burned .i argue i just purchased 3 months back.and after 1 day my mobile is automatically switched off and switched on many times automatically i angry too much what should i do? I want to new mobile

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Dear Anil, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: Pune, Maharashtra

I really fedup when i call to flipkart.com getting the issue of the long call issue, they says that its a aht issue what is aht i call from different nos. too but same problem they said for check all details on website so i wont call on flipkart for this [censored]ing service

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Spoke to customer and he says that the device is getting bent and hence approached service center for help as it is post replacement period offered by Flipkart. Customer says that service center denied assistance as it a common issue with slim handsets 9 physical damage ) and hence will not consider it as defect. So apologized for the inconvenience and informed him that we will not be able to much here and closing the case.

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Dear Khan, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: Kolkata, West Bengal

previously i had complain on consumer bt no resulation was given..sir my order id is OD[protected], , i had cancelled this item on 28th april, bt yet it's delivered on 29th april, so i had raised a return request on 29th april, one of your product specialist call me and told me to returned the product in any national qurior, so i had returned the product on speed post on 1st may, and qurior reciept attached on before. and they assured me tht the refund will be initiated within 24 houre. bt i alrdy wait about 2 month bt no refund is given to me yet. pls do smthing pls gv me an update today pls.pls dnt play with my emotion..its a big amount 4 me cntct numbr-[protected]

Complaint marked as Resolved

complained resolved, sorry for the incovinience, a misunderstanding happen frm my end :) flipkart, iiiiiiiiiiiiiiiiiiiiiiiiiiiiii alwys with u

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Dear Ruhul, Greeting from Flipkart! Order number : OD[protected] We would like to inform you that, we have processed for the refund for the above mentioned order and same will credit your account within 8 business days. Thank you for shopping with Flipkart

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Address: Gulbarga, Karnataka

I bought a lenovo K3 note mobile from flipkart 1 week back and due to heavy heating and large time to charge a battery I requested for replacement for 3 times they are simply neglecting me and asked me to visit service center I have done that too they said me normal temperature is 37-38 °C at max and battery should take around 2 and half hour to 3 to charge but mine is 41 °C at normal use and 3 and half to 4 hours to charge and those flipkart people are still neglecting me and not replacing as others don't have this issue.Please help me I am unable to talk to anyone at this temperature. Order Id:-OD[protected]

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Dear Sangamesh, Greeting from Flipkart! Order number : OD[protected] We would like to inform you that, call is already scheduled on 23rd from our Tech team. We request you to response to the same call for the further assistance. Thank you for shopping with Flipkart

Verified Support

Jul 22, 2015

Flipkart Customer Care's response

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S

sangamesh7

from Coimbatore, Tamil Nadu

Jul 22, 2015

Ya I will wait however this is 4th time.

B

boobal

from Bengaluru, Karnataka

Jul 27, 2015

Dear sir,

My lenovo A7000 which was been purchased on 5.7.2015 has issue with WIFI and hotspot both not working. Tried troubleshooting as given in reviews, still couldn't fix the issue. Requesting you to replace the product ASAP.

Boobalan.S
[protected]

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Address: Medak, Andhra Pradesh

My father's SBH ATM card was mis-used by some fraud and placed an order at flipkart. Below are the details

SBH transaction ID:[protected]
Incident Date and Time: 5.55 PM to 6:30PM on[protected]
Amount: 39, 900 Rupees
Fraud Mobile Number: [protected]

Please consider this as humble request and hold the order related to this transaction ID. We got to know that, the fraud has placed multiple orders below with same mobile number which are yet to be dispatched and delivered.
Order1: OD[protected]
Order 2: OD[protected]
Order 3: OD[protected]
Order 4: OD[protected]
These 4 orders may not be done by my card, but holding these order might help some innocent people in getting into loss. Kindly trace the order with my SBH transaction ID:[protected] time and date of transaction and hold the order. This will help us getting into loss.

We have raised an FIR(Number: 171/15, Section: 420 IPC) at local police station with same SBH transaction ID.

Kindly take immediate action on this issue and hold the orders. Please save us by stopping the order.

Thanks,
Rushi
[protected]
[protected]@yahoo.co.in

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response http://www.consumercomplaints.in/flipkart-our-sbh-atm-card-mis-used-to-place-an-order-at-flipkart-c1112135 My father's SBH ATM card was mis-used by some fraud and placed an order at flipkart. Below are the details SBH transaction ID:[protected] Incident Date and Time: 5.55 PM to 6:30PM on[protected] Amount: 39, 900 Rupees Fraud Mobile Number: [protected] Please consider this as humble request and hold the order related to this transaction ID. We got to know that, the fraud has placed multiple orders below with same mobile number which are yet to be dispatched and delivered. Order1: OD[protected] Order 2: OD[protected] Order 3: OD[protected] Order 4: OD[protected] These 4 orders may not be done by my card, but holding these order might help some innocent people in getting into loss. Kindly trace the order with my SBH transaction ID:[protected] time and date of transaction and hold the order. This will help us getting into loss. We have raised an FIR(Number: 171/15, Section: 420 IPC) at local police station with same SBH transaction ID. Kindly take immediate action on this issue and hold the orders. Please save us by stopping the order. Thanks, Rushi [protected] [protected]@yahoo.co.in Spoke to customer and informed about all the status of the orders and also refund status hence closing the case. OD[protected] OD[protected] OD[protected] OD[protected] [protected]

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Address: Erode, Tamil Nadu

OD[protected] i ordered this product twice, but no use. First time, its get cancelled once its reached near by hub. Then again i ordered the same product, this time also they cancelled the product after its reached the near by hub. If i am asking CustomareCare executives for reason. Simply telling that i didnt pick calls nu. after second time order i am bit consious in phonecalls. No calls from delivery person, No enquiry. Simply cancelling... What is the use of ordering the product in this site ??

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Dear Padma, Greeting from Flipkart.com! We regret to inform you that order number "OD[protected]" is already returned to ware house and we cannot ship the same, hence we request you to place a fresh order to proceed further. Alsow we would like to inform you that refund was initiated on 21st July and it will take 8 business days to credit the amount from the date of initiated Thanks for your co-operation and Thank you for shopping with Flipkart.com

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Despite making a complaint here a week ago about Flipkart refusing to take me off their distribution list - and Flipkart responding with "we can't find your order details" (?!) they continue to harass me with emails I never signed up for in the first place. What will it take to get them to take me off their automated distribution list. If I end up having to close my email account because of their almost daily unwanted mail, I will have to inform hundreds of people of my new email address. It hardly seems fair. Jennifer Hanning

May 25, 2017

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response There are no order details, hence mail sent to share order details.

Jul 23, 2015

Updated by JennieLee Again, all Flipkart do is say there are no order details. There was never an order! There was the beginning of a registration with Flipkart to sell my books, which I discontinued because it's not viable for an Australian author to sell books via Flipkart.

Unfortunately, the half-way registration was enough to give them access to my email address - and since then I have been hounded with requests to complete registration, plus additional emails asking me to buy products through them. I want these emails to STOP!!

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J

JennieLee

Jul 23, 2015

And now I have received another email telling me it's my last chance to register! If only this were true. PLEASE Flipkart make it my last chance and LEAVE ME ALONE!!

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Address: Krishna, Andhra Pradesh

Sir, I, V. Srinivasa rao resident of Plot no:7, Rohini apartments, Koneru lakshmaiah street, Krishna nagar, Labbipet, Vijayawada - 520010 buy the following product, Model: Lava iris x1 Grand (white & silver 8GB) purchased in the month of February in rupees 7100/-, When mobile is connected through charger and via cable to system touch is NOT working at the same it is hanging, it results so much of inconvenience. Because of this I am unable to make even an out going call while it is in charging. I want to replace this mobile with new one. so please take necessary steps to solve this problem. Thanking you sir Yours Sincerely V. Srinivasa Rao

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response There are no order details, hence mail sent to share order details.

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Address: Patna, Bihar

i am registering for the lenovo k3 note on flipkart from two times and when the times shows to purchase, it simply displays out of stock message.it dont even display the product .it just simply says out of stock.i dont know how a product can be out of stock in just 0.0005 sec.Either flipkart is fooling us or using some other methods to give the mobiles to third party.it said click at 12pm to buy the product and i was waiting on my machine from aroung 11:30 am and just in 0.00000005 sec it simply says out of stock.

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response There is no order details hence mail sent to customer to share the phone number.

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N

NIkKI_2J

from Noida, Uttar Pradesh

Jul 22, 2015

Definitely this is a trick which flipcart and Lenovo are playing… how
can a product sold out with just completion of clock time ?????

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Address: Ahmedabad, Gujarat

I have requested to change the color and size of ti-shirt with order id OD[protected] as well as i am ordering frequently from Flipkart site but i am very dissatisfied this time.i have first time asked for replacement and even without informing me anything when i visited the website and track the order it shows return has been cancelled. my issue has not solved till now and i will never purchase anything from flipkart and even i definately tell others about my bad experience

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Spoke to customer he told the size of t-shirt is not fitting him, hence he needs large size and needs the replacement for large size. Request taken for large size and informed customer about replacement.

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Address: Kanyakumari, Tamil Nadu

i ordered a shrug in your website when it reached my area without informing me the deivery guy sent the parcel return. i thought flipkart will provide a good proper delivery but you disappointed me and i assureyou that myself and my friends will never purchase from ur site.

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response There are no order details hence mail sent to custoemr to share the order details we can address his issue.

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Address: Hyderabad, Andhra Pradesh

I have ordered lenovo k3 on 15th july 2015.My order no is OD[protected].I was given delivery date on or before 22 july.Flipkart has cancelled the order without prior information and i was told that the courier service(Delhivery) does not have service in hyderabad pincode:500049.I have received many products from delhivery before.I have called flipkart twice, initially they informed product will be delivered before 22th july, later the informed that i have to place a fresh order, this is not fair as i have not cancelled the order.

Complaint marked as Resolved

Verified Support

Jul 22, 2015

Flipkart Customer Care's response Spoke to customer and told him the postal code is not serviceable hence the shipment was not delivered to her, to place fresh order for same customer agreed hence closing the case.

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Address: Nashik, Maharashtra

I had placed and order with flipkart for a Davidoff Cool Water 125 ml ETD perfume on 11th July 2015 with order number OD[protected] and the seller was Apex Overseas. The order was received by me on 20th July 2015 and it has come to my notice that the product is a fake / duplicate fist copy low quality perfume. I want to register a complaint against the seller as well as the portal for misleading the customers, false commitments, selling fake / duplicate products.

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Refund is already intiated, hence closing the case.

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Address: New Delhi, Delhi

I purchase a mobile Phone ASUS zenfone 2 from Flipkart.com, delivery received on 21.06.2015 and facing the below problems since the date of purchase: 1.There is no volume control system on set. speaker is very weak could not be able to hear clear voice and also when I speak on the other side is also difficult. 2. Touch screen problem. 3. Hang on problem, sometime I call but it is unable to disconnect. 4. many other problems. I gave written complaint on 9th july, 2015 and they tried to linger on and now they refused to take it back.

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Dear Gianchand, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: Gurgaon, Haryana

i book a order no:[protected] of amount 13089. here i am paying Rs 90 delivery as i booked on 19/7/15 & this amount of Rs 90 added for delivery on 20/7/15. yesterday i got call from delivery boy that he is available in my office. i told him that you should come either prior information or wait for half hour. he total denied. then i ask him to deliver in evening. i reached on time & place which he gave me, but at that time he was not available there. Again for today i just got a message that delivery will be today but no response/call from any delivery boy. should i wait whole day for your delivery. i have also field work . how long i can wait. since morning i am waiting. then why delivery charge for one day is 90 & on second day it is 40. do some practcle exercise on ground, otherwise it would be shameful

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Called customer and confirmed the delivery, hence closing the case.

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Address: Pune, Maharashtra

Hi, I ordered the order OD[protected] the tshirt pack of rs . 699 through Credit card. I got the message that it will be delivered on 19th July till 7:30 PM, i was there at the home whole day and still did not get anyone. However at 8:36 PM that the order has been delivered, i have not got any order. Kindly look into or refund my mone

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Called customer and requested to wait for an update.

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Address: Bangalore, Karnataka

I had ordered HTC desire 620G on 28th June 2015 from flipkart. My order number is OD[protected]. I have issues with the accessories provided along with phone. The given charging cable pins are damaged, hence its not working at all. Similarly ear phone's one plug is damaged. I have requested for replacement from the company. But at first they rejected my complaint and later they asked me to collect replacement from the stores. Which is not convenient for me. Ideally its there mistake. They should provide the replacement. This is second time flipkart is disappointing me. If they'll continue like this (ignoring the customer's issue) its going to be create a serious problem for the firm in future. Hope they'll understand and provide their support. Thanks Regards Priyanka

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Sent a mail to customer regarding the issue, hence closing the case.

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Address: Kolkata, West Bengal

Respected Sir, I am sorry to inform you that the HTC Desire 826 (Blue Lagoon) Smartphone was ordered on 14/07/2015 through Flipkart, order number is OD[protected], Product - Handset/ VI92952 /HTC ["[protected]", "[protected]"], Seller's TIN Number is [protected], Invoice number is blr_wfld[protected], CIN is U72900KA2009PTC050123 and as well as Seller's Name is WS Retail Services Pvt.Ltd, but the same is delivered by Flipkart's...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Sir,
I had ordered 4 bed sheets top on 15 june 2015 vede order no OD[protected] and paid Rs 978/- vide citi bank credit card.
This order was for 2 sets of sheets, each set containing 2 sheets.
But when I rechieved there were only 2 sheets ie one set only.
Please send me balance of one set of two cotton bed sheets top.
I am sure that this lapse has happened due to oversight.
You Can cross check by weight of consignment sent to me from seller.
I had complained to your office about a month back but nothing done inspite of assurance.
Thanks
Major Sudarshan Sobti [protected]( sudarshan.[protected]@gmail.om)

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Flipkart Customer Care's response Refund initiated, hence closing the issue.

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Address: Kolkata, West Bengal

I have ordered an evm ram by flipkart order number OD[protected]. I supposed to have this product but i got dynet 1600 ram in the package. So iI request them to explain be what is going on because it was also cancelled by the seller on the delivery day and also showing about fast delivery. Also they dont pick up phone calls on customer care, so i can't contact them anyhow.

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