Flipkart Complaints & Reviews

From last few months we have been facing problems from flipkart.com The recent order id OD[protected] for which i have already made the payment of Rs 566 has still not delivered by flipkart but they claim in email and message that the product is delivered.When contacted customer care department of Flipkart and complained to Roshan Kumar for the same he did not respond properly infact he insisted that the product is delivered and you may complain to legal authorities. It was a shock by seeing such response from Flipkart.com, never expected such harassment to a customer who has been regularly shopping from flipkart

i have purchased Lenovo k3 Note on 15th july and there ware delivery date on 23 July, but yesterday i got message, it will be deliver before 7 PM. But today i got message your delivery has been cancelled by courier. I don't know what is the reason behind this. I called to customer care then they are saying Your Address is Incomplete, But I got many Courier from Snapdeal, AskmeBazar etc. I want my Product any How.

My order id is OD[protected].I received only 1 item that was totally different instead of my orderded quantity 2 & I made cash on delivery of Rs 1100/- .Meanwhile your representative came with 2 quantitites on 16.07.15 & refused to give the items.I was totally strange about such type of rude behaviour & I was not able to share the items with my family with the occasion.On that day I informed the matter to your reprensentative & assured that the items will be delivered positively on/before 24.07.15.On 18.7.15, I again contact with customer care & assured me the same.On 20.7.15, I contacted with your representative & he said that it will be delivered with taking much time i.e by 30.07.15.

I ordered lenvo k3 note on 8th July 2015.. and they give me the delivery date as 20th July 2015 .. Till now i didnt get my product. as per the flipkart order tracking system.The product location is at Trissur Hub on 14th th July 2015.. i just got ekart office and the person said " the product only deliver only on 22nd july 2015 "... I order it for my sisters birthday gift.. its on 21st July 2015. now i am regret in ordering this from flipkart. bad service ..

OD[protected], I hv alrdy shipeed the product to ware house, and the product alrdy reached there bt my replcemnt is not apprved yet, i hd cntct more thn 50 times regrdng this bt no updt is gvn to me... i'm waiting for last 10 days-[protected]

I have been using this laptop since 4 weeks and everything is working fine but i always have a problem of connection with wifi and its gets disconnected suddenly and not able to get connect with wifi again while all the other employees are able to connect with the same wifi . i tried all the solutions that are available in the google and hp support a

i had ordered for 2 pairs of shoes when i tracked my order i found out that it has been cancelled on its own when i called customer care they asked me to place a fresh order not only that i ordered for another book and when i tracked it i found out that it was also cancelled on its own and the customer care wasn't of any help either. my orders are getting cancelled on their own and i am very disappointed with Flipkart.

I Purchased my phone in flipkart in december i had warranty also i want to know weather there is authorised centers for the flipkart or you will take my phone and return back another phone. Please give me a positive reply as i cant hear this sound from my phone. Please contact me as soon as possible and solve my issue. My ohone is MOTOG 2nd Gen.

I purchase the said phone and received delivery on 21st june, 2015. I register my complaint on 9th July, 2015 but there is no response till date. This phone quality is very poor having touch screen problem, speaker problem, Hang on problem etc. They are not listening about now.

LENOVO A6000plus IMEI NO.- [protected] /[protected] my all gadgets are from lenovo. But my Experience is very worst with this lenovo a 6000 plus mobile . it heats very much, sometimes I am unable to talk due to overheating. Main problem is with its battery, after giving full charge it stays only 2-3 hours.it affecting my work. Plz resolve

I have purchased Lenovo A7000 on 24 June, 2015 and received on Sun, 28th Jun. They specified internal memory as 8GB but when I received the product it was on 4 GB available because of OS & pre-installed apps. So as a buyer I am dissatisfied with the product and contacted Customer Support very next two days for refund. First I spoke with a Customer Care Representative & she said will not issue me refund even though not satisfied with the product, then I requested to escalate the call to Team Leader but she refused and when I demanded for coz I conned by the false sale then she transferred call after 25 minutes of call. Here I spoke with Team Leader Sheena and she said they Damn care about the customers as whether they satisfied or not after purchasing, she also refused to issue me refund. Then I requested to transfer the call to Manager.. after 35 minutes of call.. she transferred. Here I spoke with Flipkart Customer Care Manager Devi, she was soo rude on call and says no one from Flipkart, Care their customers after purchase, even if they misleaded and not satisfied. I told her, I will file a complaint on Consumer Court and Grievance Cell but still she says damn care.. I endeded up call with utter grief.. I have been cheated and misleaded by false sale.. Please help me.. Regards, Ch.Srinivas

I have ordered an washing machine with Flipkart order number OD[protected] on June 11th .I payed Rs.23900 for the same through HDFC net banking.Till now they were not able to deliver the product. I have all email details and voice recordings of their careless service. I am dilemma because of their response. They are unable to provide the status now.

Order Id- OD[protected] Product- HTC Desire 820S( Mobile phone) Return ID:[protected] REJECTED Its hanging, touch working itself, problem to unlock mobile, gorilla glass alignment is not correct. I had requested 2 times for return but flipkart rejected both times and told me to take your mobile to htc service center. Today I had a talk with customer care executive Mr. Joslyn and he straight forward told me to take it to htc service center while flikart's WS retailer have policy to replace product within 30 days. I have not spent Rs.16499 for this wrost product. I want replacement of my product with new product immediately.

Your executive was supposed to pick up d item 15days before...he was delaying... the next day i again got a message that it wld be reattempted today for pickup...but the executive dint came on that day too...i called him...he told i ll come ...this excuse went on till 4 next days...bt thr WS no action taken in Actuall... i called flipkart Customer care and registered the same Complaint again 5days back...but tht person is not here yet for the pick up...the name of the pickup executive of Flipkart is Ganesh Kamble... i ll suggest u not to keep such useless exectives because of which even the company seems useless !

I ordered for a wall poster(cat hanging on a stem and leaf shedding), but i received a product with full of stems and only leaves...i don't have a cat in the delivered product. i din order the product which you delivered to me. i have send you the snap shot of product details and tracking report. ordered date[protected] Delivered on[protected] by Arunkannan.S 26 Cholan nagar kuniamuthur coimbatore-641008

Hey, This is one crap customer service and a eCommerce company.. Had ordered for Lenovo K3 (white) paid in full (EMI option)... ordered as a gift for my mom on her birthday... 1. Order Delayed 2. Did not receive any calls from the delivery partner. 3. Cancelled the product even without my knowledge... Is this how you treat a premium customer who has ordered 20+ phones and who has been a loyal customer? Over above i get treat like a (Specially Aditi - customer service rep), she does not even know how to speak to a customer who is frustrated... ignores to help and threatens to disconnect the call also does not sound professional even a bit Order number: OD[protected] email: [protected]@gmail.com You guys have ruined my birthday surprise to my mom, had a lot of feelings and sentiments attached when i ordered this phone for her... you guys have screwed it apart. lets wait and watch if the manager (Rajeev) can help me, who has promised me that he will try his best... I have all the cal recording to screw u guys... plus i have call logs where i have nt received even a call from your delivery partner. How the hell can you just cancel my order?

I have purchased Digiflip Pro ET701 Tablet on 23-Mar-2015 Invoice No : # BIL[protected]. Approximately after two months it has stopped working (No power on). So I have submitted it to a service center (Satyam Communication J-34 Noida, Sector-18) on 26-May-2015. They asked me that this will take maximum 20 days to get repaired, but today even after 56 days it didn’t get repaired. Service center person asked me that company is not providing us the spare part to repair the item. In this case I would request to replace the product or refund the amount. I have attached the scanned copy of Job Sheet provided by the Service Center.

Hi Team, I order a Moto E phone from Flipkart on 20th June and it was delivered to me on the 23th June. The phone worked fine for the first few weeks, but suddenly the phon's speaker stopped working, I have checked on the online formuns this is a very common issue in Moto E . When i raised a request for the replacement the, seller denied the request. Please replace the phone ASAP.

Hi, This is sreekanth, i place the order for lenovo k3 note on 15th July. It is successfully delivered on 19th July. All accessories are came but ear phones are not came.so please the deliver the ear phones as soon as possible. My order OD :[protected].

Hi Team, Flipkart has initiated Refund for my phone, However when I spoke to them they said we will replace it. Now i am getting calls for phone pickup, What the executive from flipkart said and what they are doing is completely different. I don't need refund, in fact i need phone to use it immediately, I can not be without phone..because its very important for my work. If i had over the phone I have to wait for the refund and still than I would be badly impacted. As agreed by Flipkart for replacement, I would request them to provide the replacement only. My request # 24172592 Do call me if you need any other information Thanks!! Regards, Vinesh Sharma K Contact # [protected]