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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 2155

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T
thepaandu
from Delhi, Delhi
Jul 17, 2015
Resolved
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Resolved

Address: New Delhi, Delhi

the phone was delivered 3 months back. as you might have guessed it, defective. the phone was replaced, oh thank god flipkart. guess what, defective. Nevermind called flipkart, angry i was, replaced. oh good. flipkart rocks. third phone. defective and now they have stopped responding. -.-
May 16, 2017
Complaint marked as Resolved 
Verified Support
Jul 18, 2015
Flipkart Customer Care's response
When checked email already sent to csutomer. Hence closing the case.
Jul 21, 2015
Updated by thepaandu
You have asked me to visit service center.
I tried reading your customer service policy and SOP.
I cannot find anywhere that I have to visit a service center to get the phone checked up.
Please stop harassing your customers.

Kindly send SOP where it says that i need to visit service center.

If you are unable to find anything like your representatives told me, I am charging you for a month of harassment as well.
Kindly face me legally and on social networks tonight.
Thanks for responding.
#flipkartscam
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    Biki Choudhuri
    from Kolkata, West Bengal
    Jul 17, 2015
    Resolved
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    Address: Kolkata, West Bengal

    sir my order id is OD[protected], , i had cancelled this item on 28th april, bt yet it's delivered on 29th april, so i had raised a return request on 29th april, one of your product specialist call me and told me to returned the product in any national qurior, so i had returned the product on speed post on 1st may, and qurior reciept attached on before. and they assured me tht the refund will be initiated within 24 houre. bt i alrdy wait about 2 month bt no refund is given to me yet. pls do smthing pls gv me an update today pls.pls dnt play with my emotion..its a big amount 4 me contact number-[protected]
    Complaint marked as Resolved 
    complained resolved, sorry for the incovinience, a misunderstanding happen frm my end :) flipkart, iiiiiiiiiiiiiiiiiiiiiiiiiiiiii alwys with u
    Verified Support
    Jul 18, 2015
    Flipkart Customer Care's response
    Spoke to customer on this number - [protected]​, he claims till now he didn't get the refund and he already shipped the product to us. Informed customer issue escalated to concern team.
    bt no resulation gven
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      R
      Ravi bansal1
      Jul 17, 2015
      Resolved
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      Resolved

      Address: Mansa, Punjab

      Am purchased htc desire 826 from flipkart on[protected]. But now touch problem create in mobile phone. So i am going htc care centre fof warrenty claim. But they do not provide any service. And contact to flipkart seller. But they do not solve my problem. Please solve my complaint. Other wise i am going throuh media because i hold invoice bill.
      Complaint marked as Resolved 
      Verified Support
      Jul 18, 2015
      Flipkart Customer Care's response
      Informed customer that will escalate this issue to concern team.
      Please contact on [protected]
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        C
        CHINMAY RAJ D
        from Bengaluru, Karnataka
        Jul 17, 2015
        Resolved
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        Resolved

        Address: Davanagere, Karnataka

        I had purchased Lenovo A6000 in a flsh sale in the month of March. I had complained regarding the charger cable to which i didn't get any response from flipkart. And now my phone is not charging at all, it is at 0% charging from 3 days when i asked about the problem the service center person told problem is related to battery. My phone is still under warenty. Please help me. Local service centers are not ready to repair the phone which is under warrenty.
        Complaint marked as Resolved 
        Verified Support
        Jul 18, 2015
        Flipkart Customer Care's response
        Dear Bavani, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address, used while placing the order. We look forward for your reply.
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          J
          Johnson CJ
          from Chennai, Tamil Nadu
          Jul 17, 2015
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          I have ordered Moto E, and I got it on 27th March 2015, now my mobile is switching off without pressing power button, it's often happens, really I fed up with that problem.. And another problem is I didn't get the warranty card when I purchased this Moto E, I got it through Flipkart..So please consider me and my problem
          Complaint marked as Resolved 
          Verified Support
          Jul 18, 2015
          Flipkart Customer Care's response
          Dear Bavani, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address, used while placing the order. We look forward for your reply.
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            R
            rajvenkat1988
            Jul 17, 2015
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            We have ordered for an Morphy Richards Mixer on 3rd July worth Rs.3962 and got delivery of a GALA Spin Mob of RS.1500 on 9th July.When the courier was delivered I called up flipkart stating we have received a wrong part delivered of what we ordered and they have requested to acknowledge the product and raise a request of return for the same.I have placed the complaint on 9th itself and they have raised a complaint for return and refund and the Pickup will be initiated by 2 to 3 business days.But its almost 8 days and we dint here back from anyone to Pick up the product when called flip kart they say server down and call back but no proper response and informed pick up will be pickup will scheduled before 17th July 7 PM. We need this problem to be resolves as soon as possible. Order no: OD[protected] Complaint number:[protected]
            Complaint marked as Resolved 
            Verified Support
            Jul 18, 2015
            Flipkart Customer Care's response
            Spoke to customer, he claims that till now refund didn't get and product is not yet picked up. When checked return is cancelled so created new return for refund and informed same to customer. Hence closing the case.
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              pritamojha
              from Surat, Gujarat
              Jul 17, 2015
              Resolved
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              Address: Surat, Gujarat

              Dear sir, My self Pritam Ojha. Mobile no-[protected].I ordered Asus Zenfone 2 ZE551ML on 4 th July2015.Order ID- OD[protected]. delevary date 16 July 2015. I got massage from ECOMEX that my shipment[protected] will be delivered by Ecom Express today that was 13 July 2015. But not delivered. 14th July i called customer care service, they replied that shipment delivered failed because i was out of station. But that day I was in room because of my illness. Courier service given wrong information. The hole things i described to customer care executive and he apologise for the same and assure me by 16 July i will receive my shipment. But end of the day i have not received my shipment then i call again to customer care executive he told me he has no information about my shipment.He told me you have to wait another two working days.Today i call again to customer care but they have no information about my product.I am facing a big problem .Please help me.
              Complaint marked as Resolved 
              Verified Support
              Jul 18, 2015
              Flipkart Customer Care's response
              Spoke to customer, he claims that product is not yet delivered and its showing wrong status in website. Customer said that he at town but in status showing out of station. Informed customer will escalate this issue concern team and will arrange the delivery at earliest.
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                nidhi singh08
                from Delhi, Delhi
                Jul 17, 2015
                Resolved
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                Address: Chandigarh, Punjab

                In a state o[censored]tmost disgust and anger I write that, I had ordered an aqua m4 sony xperia and received the same on 9.06.2015 with order-id - OD[protected] Right from the beginning the phone had software operatibility and battery issues. I called the customer care voicing the same problem, to which they responded with a call. I was unable to attend the call because of some personal issues. Again, after having called them several times I was assured that I shall be called back in an attempt to resolve the issues faced by me, but all in vain. I never received any call again thereby breaching the flipkart promise policy, according to which its the duty of flipkart folks to serve the customers which even includes changing of the product if the issue is not resolved. The result of all this led to the rife in the software issues in the phone which makes it almost impossible for me to use the phone now.Also, the display of the phone has vanished completely.For some applications to start, I have to uninstall and re-install them time and again to make them work. As far as I could comprehend, it has been an extremely egrerious deed on the part of flipkart that seeked in killing the month's time, after which they don't claim to exchange or return the product. This matter is viewed by me as highly disrespectful and has urged me not to buy any product from the site, henceforth. I shall also report the matter to my friends and colleagues and post the same on social networking site so that people become aware of it.
                Complaint marked as Resolved 
                Verified Support
                Jul 18, 2015
                Flipkart Customer Care's response
                Tried calling customer and phone is switch off, sent email asking for alternate number and convenient time. Closing the case until customer reverts.
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                  Anant Rawat
                  from Mumbai, Maharashtra
                  Jul 17, 2015
                  Resolved
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                  Resolved

                  Address: Gorakhpur, Uttar Pradesh

                  Sir i have purchased a mobile MI4I on your site which order number was OD[protected]. i have received mobile Bill No-Invoice No : # BLR_WFLD[protected] serial no-. [IMEI/Serial No: [protected] BUT THIS MOBILE HAS MANY PROBELEMS .1. HEATING PROBLEM - this mobile is very heat on 2-3 minute calling 2. HANG ANANT KUMAR ADVOCATE [protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 18, 2015
                  Flipkart Customer Care's response
                  Spoke to customer, he said he has not posted any complaints. Hence closing the case.
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                    Bhagyesh Sane
                    from Virar, Maharashtra
                    Jul 17, 2015
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra

                    I have ordered Lenovo K3 Note from flipkart purchased on 15 July, 2015 12:03 PM (Flipkart Registration sale) & my order no. is OD[protected] it has been two days but since last i.e 15th july its yet confirmed by seller but no further steps has been taken in to shipping my product or atleast packaging and dispatching, requesting you to kindly look in to the matter & letting me know ASAP, as you can check before purchase within two days it gets delivered to my desired location, , and this is the 1st Case.
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 17, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and informed him that the order is approved and also the product will be delivered by 21st July, 2015. Customer agreed, closing the case.
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                      negi007
                      from Mumbai, Maharashtra
                      Jul 17, 2015
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      Sir i bought a product from flipkart order OD[protected] And the product is defective and size is to shot so i requested for the return of the product as per flipkart rules .so they told me that pick up will be arranged within 3 days i called on 15th of july and today is 17 still pick up is not arranged i called to customer care many times and they say the same thing that tommorrow we will arrange it.., .and they refused to provide me the contact information of nodal officer ...service of flipkart is pathetic and they harass the customers so please look into this matter and they are not refunding my money...
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 17, 2015
                      Flipkart Customer Care's response
                      Spoke to customer, he says that he received product in damaged condition that is there was a small hole in the product. Return for refund initiated as per customer's request, closing the case.
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                        M
                        MysticAvatar
                        from Chennai, Tamil Nadu
                        Jul 17, 2015
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        I went to buy an item in Flipkart.com on July 17th. When I was about to check out and pay using my Credit Card, it was mentioned as 'Save and Pay'. It meant that I can buy the item only if I allow Flipkart to save my Card details. This is ridiculous. Earlier, there used to be an option asking whether I want to save my card details. It has been removed and card information is being saved as default. This is wrong and not customer friendly. I did not buy the item from Flipkart due to this issue. It does have a feature to delete the saved card information, but my complaint is that the card information itself should not be saved by default. One could never know for sure if there is any backup or archive table in your database that still stores my information, even after I delete the card data. This mandatory saving of card data should be removed immediately. Until Flipkart does this, I will not be buying anything from them. Please remove the feature or at least make the saving of card data optional like before.
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 18, 2015
                        Flipkart Customer Care's response
                        Dear Customer, Greetings from Flipkart! We have noted your feedback and shared this internally. Thank you.
                        Nov 01, 2015
                        Updated by MysticAvatar
                        Save Card feature is still not optional. It continues to be mandatory while checking out. Flipkart never resolved this issue.
                        Flipkart cannot force the customer to save the card details.
                        Make it optional as it was in the previous days.
                        I want to buy an item from Flipkart.com. while making payment through Credit Card, it is mentioned as 'Save and Pay'. How come force me to save the card details. This is ridiculous. should ask with options whether SAVE or NOT. This mandatory saving of card data should be removed immediately. Until Flipkart does this, I will not be buying anything from them.
                        Regards
                        Suresh
                        [protected]
                        Still it is forcing user to save card details.I don't find flipkart to be secure any more.I will not purchase any item going forward.
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                          B
                          Bavani .A.M
                          from Ludhiana, Punjab
                          Jul 17, 2015
                          Resolved
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                          Resolved

                          Address: Dindigul, Tamil Nadu

                          I have ordered Asus zenfone 2 in flipkart on July 11 and I received the product within 3 days. Now in that mobile sensors is not functioning. I have requested for return. Still now not any action was taken. Also executives was not making the call in Tamil even after requesting. please exchange my product with new piece.
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 18, 2015
                          Flipkart Customer Care's response
                          Dear Bavani, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address, used while placing the order. We look forward for your reply.
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                            A
                            akschopra
                            from Delhi, Delhi
                            Jul 16, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            as i have bought a new phone from flipkart on 8th july and got delivered on 10th july now after facing issues with my heath for almost seven days i m not able to cope up with it .my head is paining just like hell all day .and thats y i want to return this phone to the company and also i am facing some software issues with the phone. there are also some missguidlines on phone as compared to website.So i request you to please help me through this as sson as possiable akshay chopra
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 18, 2015
                            Flipkart Customer Care's response
                            Dear Akschopra, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address, used while placing the order. We look forward for your reply.
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                              K
                              kksm
                              from Mumbai, Maharashtra
                              Jul 16, 2015
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              This is karthik recently purchased product from flip kart and retailer name is WS retail pvt ltd Placed order on 09/07/2015 hp notebook model no 15-r249TU and serial number – CND50612K7 product code – L2Z88P#ACJ for amount of Rs.27580 ORDER ID - OD[protected] delivered on 10/07/2015 with next deliver charges I made called to register for warranty with hp customer service they confirmed me this product has been already registered by other person in the name of Gautam Kumar . He has returned the laptop due to display issues and the warranty period is from 23/04/2015 to 23/06/2015, this is case id – [protected] registered by GAUTAM KUMAR, before purchasing the laptop from flip kart I called so many times executive said that you will be getting brand new product only from the website and he informed we are not selling fake product and second product confirmed me that if you don’t like the product can call any point will be refunded . I don’t need second hand product and I need refund amount with compensation immediately, else I am planning to go legally. I spoke to your floor supervisor Ms.Shraddha Sawant on 16/07/2015 she has given me complaint no –[protected] and promised me that you will receive call by 6pm
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 18, 2015
                              Flipkart Customer Care's response
                              Tried calling customer no response, when checked return for refund is cancelled. Customer claims that he received used product. Escalted the issue to conern team.
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                                D
                                Divyanshu Juneja
                                from Jaipur, Rajasthan
                                Jul 16, 2015
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                I ordered a Lenovo K3 Note mobile phone, and i paid extra charges for faster delivery option. They said they would deliver my phone by the next day. Neither they delivered my product nor they are refunding my extra charges. Even after sending an email they are not working it out. I just received an automated reply and nothing else yet! This is so far the worst service i have experienced by an e-commerce website. In fact my product is not even shipped yet.
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 18, 2015
                                Flipkart Customer Care's response
                                Dear Divyanshu, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                                  pankajk29
                                  from Pune, Maharashtra
                                  Jul 16, 2015
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Hi All, I have ordrerd a just bag 12 inches bag, when i have received i the order i didn't like the quality and size of bag, so i have requested t flipcart refund and take away the bag, the customer care person took bank details and promised that i will get in 24 hours. When i called now, they cannot do anything.Worst experience. The person saying me now "the perviously talked person may not now" that is why she promised and sorry like that. Please help, Thanks in advance.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 17, 2015
                                  Flipkart Customer Care's response
                                  Dear Pankaj, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                                    pritamojha
                                    from Surat, Gujarat
                                    Jul 16, 2015
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat

                                    I ordered Asus Zenfone 2 ZE551ML on 4 th July2015.Order ID- OD[protected]. delevary date 16 July 2015. I got massage from ECOMEX that my shipment[protected] will be delivered by Ecom Express today that was 13 July 2015. But not delivered. 14th July i called customer care service, they replied that shipment delivered failed because i was out of station. But that day I was in room because of my illness. Courier service given wrong information. The hole things i described to customer care executive and he apologise for the same and assure me by 16 July i will receive my shipment. But end of the day i have not received my shipment then i call again to customer care executive he told me he has no information about my shipment.He told me you have to wait another two working days. Please help me.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 18, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer, he claims that product is not yet delivered and its showing wrong status in website. Customer said that he at town but in status showing out of station. Informed customer will escalate this issue concern team and will arrange the delivery at earliest.
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                                      Rajashekhar.shetty
                                      from Bengaluru, Karnataka
                                      Jul 16, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Order OD[protected]. Flipkart delivered a damaged TV with the screen broken. When placed a request for replacement. They become so rude and start ignoring you. They ask you to ship the product back to them. When you raise a hue and a cry they promise you to resolve it within a week and then sleep over it. They are so irresponsible about their own mistakes. They are going to fall the same way the shot to fame. They should stick to books. they cant deliver anything other than books. Mr Bansal has built a cheat kart to rob people of their hard earned money. Flipkart feeds on peoples hard earned money. Dirty parasites.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 17, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer, he claims that till now product is not picked up and he will be getting call that your product will picked up today but no one came to pickup. Informed customer will escalate this issue to concern team.
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                                        D
                                        dp kumar
                                        from Delhi, Delhi
                                        Jul 16, 2015
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        hi sir bay lenovo k3 note mobile 15 july 2015 sale this product diliverd to16 july 2015 1.30 pm and battery is damage and phone continue restart sir please change this phone imidetaily phone damege please sir replace my phone & battary
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 17, 2015
                                        Flipkart Customer Care's response
                                        Dear Kumar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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