Flipkart Complaints & Reviews

In continuation of my Complaint on 23 July 2015 for Flipkart Customer Service for OD[protected]. I have visited to Microsoft service center as per the guidance from Microsoft online executive the service center person has denied to give service. I don't know what to do now and who is responsible. I wanted to take this matter to consumer forum but before that I want a advice from Flipkart. Thanks Mohammad

multiple debit from my account, alreadry attached bank statement and screen snapshot, product price 7499 bt i have charged 14998, pls do need full..x card payment is deducted twice... i payed through debit card...the total amount deducted was Rs. 14998 and and i hv received an msg u have being charge 14998 for the product, complaints many times pls do eedfull

Order id: od[protected]. This is the product i bought from flipkart. This mobile is defective. No cdma reception in instrument. Getting switch off in auto. 1st complain i done on 13 jul 15 & till today tech team making me fool they told do some factory resitting on phone i do so but still no solution than they told you do again complain we refund your amount i do so but they told we con't refund. They denied the refund and made it replacement procedure very complicated for me. I am a defense person unable to takeout time. This is fraud from flipkart. This is really cheating from flipkart. Please help me out to get refund from this site. On mobile they never listen to me, they always disapproves the request. Please help me out
. Mahabir. . .

My name is raja k and i have bought a lenovo a7000 mobile from flipkart. My order id is od[protected] and the imei / serial no. [protected]. The problem of my phone is, whenever i am trying to shoot image / video blackened display is coming. More than 15 times it occured. I was shocked. I just felt it may be critical issue. Because whenevr trying to shoot the image / video blackened screen only coming. I have to restart the mobile. Is this possible to use the defected mobile. So i marked the product within the warranty period (Warranty upto 19 july 2015) . I have marked the product on 18 july 2015. Flipkart executives callef me on 19 july 2015, at the i can't attend the call. Immediately i made a call to flipkart callcentre people. Next day 20 july 2015 flipkart executives called me and i narrated what i felt with defected product.

Aftet that, executive persons disapproved my returned request. I was shocked. Because i lodged the return request within the warranty period.

In the mean time i can't make return product request. Because they already disapproved my return request within the warranty period. This is violation of given assurance by flipkart.

Why they are giving 30 days return warranty. It must be followed. Please sell defect - free product.

I am so vexed after purchased the defected product.


Raja k

Madurai

Hello My Order no. is - OD[protected] for Intex LED 32 inches. I got a faulty piece from flipkart where there was a problem with audio. I requested for replacement of my LED to new address. Initially they said because order is out for delivery it cannot be delivered to new address, now I have canceled the order and asked them to pick and replace my LED from new address. But flipkart is saying that they cannot change the address . My problem is that how can I pickup that LED to my old address and wait for the delivery guy to come to pickup .Shall I wait for them on road with such big LED in my hands ? But flipkart is not understanding my problem. They just keep on saying that this is our policy not to change the delivery address. I want to understand are policies made for customers to get frustrated, Can;t they just deliver my product to new address.

Order ID: OD[protected] .This is the product i bought from flipkart . This moblie is defective. Its screen pixels got spread all over the screen made it difficult to read. They denied the refund and made it replacement procedure very complicatd for me. This is fraud from flipkart. They want confirmation that product is defective. They advised me to go to the service centre for confirmation. This is really cheating from flipkar. Please help me out to replace or to get refund from this site. On mobile they never listen to me, they always disapproves the request. Please help me out. Gurvinder pal singh [protected] guruxx.[protected]@gmail.com

multiple debit from my account, alreadry attached bank statement and screen snapshot, product price 7499 bt i have charged 14998, pls do need full..x card payment is deducted twice... i payed through debit card...the total amount deducted was Rs. 14998 and and i hv received an msg u have being charge 14998 for the product, complaints many times pls do eedfull

i had write many times regurding this bt no resulation has been givn.. hello sir, i have claimed for refund of product amount on order id OD[protected] as i cancelled yet its delivered to my account which i already returned on 20th may 2015. i hd raise complaint more thn 10 times bt, no further action they r taken, customer exicutive told me to wait again and again.. its really unethical.. i alrdy attached qurior slip many times bt no action is taken from flipkrt end... pls do something...and refund my money back contact number [protected]...

i have noticed that Flipkart ofter doesn't give payments for few items even after it has been delivered. Last time 145 items were picked up by Flipkart from my wearhouse, and only 102 items were added to my payment list. i checked my previous transactions and found that more than 30% items were unpaid. I am a TOP Rated Seller, i sell around 100 items per day. it is not posiible for me to check each and every item daily, and Flipkart took the advantage of that. luckyly i caught them eirly. i have spoken with the seller support, but did not get a proper resolution yet. Please help

Sir i purchased asus x200makx495b net book from flipkart. In the product i got another s/n which mention in waybill and and digital invoice which i got. The name of ordered person name part also omitted. For this regards they ask me to wait till 28. But actually i am looking to buy asus product one offer they provide. For that i have to produce the invoice. As they wrongly put this invoice i cannot register the product awail extra warenty

I had purchased an HTC mobile - HTC desire 620G under order id no:[protected]. The handset is having issues such as heating problem, battery drain, hangs and app not working properly. I had reported the issue to your team on 21 July 15 and they reverted that technical team would call to assist you. There was no call from team, however I got a message that phone can't be returned. I raised complain again and received same response that there would be call from technical team. This time also they didn't called and sent a message that you are not picking phone. Pity on customer service and tech team. Such a service standards are exact opposite to the Big Claims made by Flipkart regarding customer satisfaction, Seller warranty, return process, etc. I need to return the phone and get refund. Please help or suggest alternate way (such as consumer court etc). Really pissed of following multiple times as it seems Flipkart thinks that customer has all the free time and can be fooled selling faulty products Thanks & Regards Ankit Jain +91-[protected]

I have recently purchased an Mi4i phone from flipkart but its only been 7-8 days o[censored]sage I have noticed that the phone has some serious network issues and heating issues. I requested flipkart to provide me with an refund for the phone as it looked like a manufacturing defect, but flipkart said they will be testing the phone remotely with some third party app. I did agree for the same, but the problem is that the person never calls on the given time and upon missing his call, the next call back from technical team is again scheduled for the next day. The same is happening with me since last 3 days back to back and still no success. When i called the toll free number and spoke to an executive, the guy was horribly rude and had some attitude issues. He was trying to defend at every instance and was giving foolish answers. upon saying i need to speak to ur seniors - within fraction of second he replied saying "manager is busy" and I was told to wait until tomorrow as the technical team will again try to call back. I just want to return my phone and get my money back as don't want to be a part of flipkart ever in the future.

I have purchased mi4i mobile phone previous week from flipkart order no od[protected]. But i am getting multiple issues in this new mobile set like the mobile is getting heated just with in 5 min during call, mobile hang up multiple times each days, speaker quality also not good, batter backup very poor etc. . . I have made the complaint to customer care but no resolution has been made till now. I request for immediate resolution of my issue by either changing the mobile set with a new one or refunding my money.

Hi, I had ordered for dell laptop for 41180 on 16th july order no is OD[protected], I got the product on 18th july. With in one day day, I found that laptop is defective. Hard disk is not detecting after after working for a hour. I placed replacement order on 21st july. Return id is 24702978. I got a call from customer care on 22nd july, he said technical person will call on 23rd july, On 23rd some one named VIJAY. And said again a technical person will call with in 24 hrs. After one day I didn't got any call. But my order is disqualified. I called again to customer care and again placed return order. On 25th someone called and said our technician will call with in 24 hrs. They were just extending the days, they were not giving solution. Why Flipkart cheating customers. This is the way they respect customers?? .

Dear Team, I have brought a New mobile set Moto-E in previous week from Flipkart Order no OD[protected]. But I am getting multiple issues in this New mobile Mote E set. I am facing the mention issue- Mobile going to heat so much just with in 10 min during call, mobile hang up multiple times each days, speaker quality also not good, Batter backup very poor etc. I have raise already this case with Flipkart, even I am received the response from flipkart, but they are providing unexpected and very poor revert. Briefly description are following. Since first day I was found that mobile hangup again and again, and after 10 min on call mobile going to heat much more. I was wait three to four days but there were no any changes in set. Then after that I was contact to flip kart team and raise the case with him, then they assure me to provide the technical solution. They were suggest to me for install an application then flipkart technical team will investigate the issues by remote access. I have follow to all steps as per instruction of Flipkart team. But after review of technical team I am totally socked because they are reverting me that there are no any issue in my mobile therefore they will not provide any solution, Even I have request to FlipKart to replace my mobile. While all the issue still same but they are not agree to provide any kind of solution or replacement. Since I am already using another Moto E, and I know very well the performance of Moto E, therfore I am comparing to both of set but I am getting very poor response from my new set. Overall after cross check by the technical team I am not getting any positive response, I am totally socked because team is saying there are no any issue in my mobile, even practically I irritate with my new set and day by day the problems are increasing, but Flipkart entertaining with me and not providing me the proper solution. Even whenever I am calling them then his concern team are performing miss attitude and loss my time. They are also saying you need to visit the nearest service centre if they will say that need to replace then only they will take any action. I am really very regret even I see there multiple advertisement of Flipkart that they can replace or change the goods if customer are not happy or getting proper goods with in 30 days, While it;s going on approx one week only but they are miss behaving with me. I want to replace or change my mobiile set, its totally cheating with me.. So that today I am escalating my case here. Kindly help me.. Thanks Anshuman Srivastava / Rohit

As per today's daily deals in flipkart, jbl &nyne clearence sale. It is mentioned that the discount is minimum 60%. And when i went through that deal there is a speaker which is discounted at 16% which is so far less than the minimum 60% (Product nyne nb - 250 bluetooth speaker & jbl onbeat micro speaker) .

i had write many times regurding this bt no resulation has been givn.. hello sir, i have claimed for refund of product amount on order id OD[protected] as i cancelled yet its delivered to my account which i already returned on 20th may 2015. i hd raise complaint more thn 10 times bt, no further action they r taken, customer exicutive told me to wait again and again.. its really unethical.. i alrdy attached qurior slip many times bt no action is taken from flipkrt end... pls do something...and refund my money back contact number [protected].

I purchased a lenovo A6000+ phone(purchase order # OD[protected] and after receiving the item I found that the item is defective. I request a return for the item and it took 1 week for flipkart to confirm that the product is defective. After they confirmed that the product is defective, they declined my request for return. When I called flipkart Customer service they said my request is denied and they dont have a answer as why it was declined n now I am with a defective unit which is can not use

i had write many times regurding this bt no resulation has been givn.. hello sir, i have claimed for refund of product amount on order id OD[protected] as i cancelled yet its delivered to my account which i already returned on 20th may 2015. i hd raise complaint more thn 10 times bt, no further action they r taken, customer exicutive told me to wait again and again.. its really unethical.. i alrdy attached qurior slip many times bt no action is taken from flipkrt end... pls do something...and refund my money back contact number [protected].

Respected Sir, My self Deven bhatt Mobile No. [protected] I have ordered Moto G (2nd Generation) through online on Flipkart on Dated 21/07/2015. They have accept order and give me order no and expected date of delivery i.e 27/07/2015. They deduct my rupees also. After 2 days that is on 23/07/2015 they send me a message that keep ready your old mobile ready that i have purchase product under exchange condition and i have ready my old phone having formetted and ready for given. At that night they send me a message that we are sorry that unable to deliver today and further communicate to you later.At around eleven o"clock they message me that your deal is cancelled and your money is transferred to your account within in 7-10 days. After that i have communicate them on no.[protected] and contacted to Mr.Pradeep Sinha and they are not find any reason and book me this segment again.After that after one hour I have phone again and contacted to Mr.Abhisheek and he gives me a reason that your mobile is out of stock and cancelled your order on that reason.Then after that Mr.Sourav he is store incharge came to talk with me and give reason the same it is technical mistakes and i am helpless. So kindly request to prevent this types of mistakes in future and people needs to awake this types of mistakes not happens in again for future. Thanks