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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 2157

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S
shahid123
from Mumbai, Maharashtra
Jul 14, 2015
Resolved
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Resolved

Address: Cuttack, Odisha

As I had purchased the Philips HL7510/00 550 mixer grinder from Flipkart with order no is OD[protected] on 12/11/14. Sir I want to state that I had lost the bill of mixer grinder . I will be very thankful to you if you provide the duplicate bill as early as possible.
Complaint marked as Resolved 
Verified Support
Jul 15, 2015
Flipkart Customer Care's response
Tried reaching customer and there was no response. As per complaint customer wanted invoice bill as early as possible. So sent the same through e-mail to his registered e-mail address and closing the complaint.
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    mayilcbe
    Jul 14, 2015
    Resolved
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    Resolved

    Address: Coimbatore, Tamil Nadu

    26th May'15 I purchased the Dell 3740 Tablet and I found Struck/Hanging problem during operation and it was replaced with a different Model: with WIFI only(without 3G). Again I complained with FK and it was replaced with 3G/WIFI model on 23rd Jun.
    During SIM connection on 7th Jul the display got split in to two part and pink color, When I asked for replacement or cash return with Cust.Care they assured to call back in 24hrs, but not yet 2 times called and sent a complaint mail on 7th Jul.
    Complaint marked as Resolved 
    Verified Support
    Jul 15, 2015
    Flipkart Customer Care's response
    Tried reaching customer and was not able to contact and the line gets disconnected after a beep tone. So sent e-mail to customer asking to visit center for further assistance as the product is post the replacement period and closing the case.
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      J
      jatin5s
      Jul 14, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : We were unable to contact you for clarification.Please contact our customer support [protected]@flipkart.com to reopen the request Replacement (Return ID:[protected] REQUESTED We will contact you by 15-Jul 04.00 pm to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy According to above details flipkart is forcing me to use the defective product. i need replacement of product only. Regards jatin [protected]
      Complaint marked as Resolved 
      Verified Support
      Jul 15, 2015
      Flipkart Customer Care's response
      Customer was not alowing us to do smart-check test and also willing to visit the service center and hence closing the case.
      Hi There
      Partial Smart check test already performed in the first replacement request why again defective Product please replace . i am also getting abusive
      calls related to this purchase where person is forcing me use the same product.I am going
      through huge mental Stress after this purchase. This product is defective please replace this product
      or refund my Payment and ask your guy not to call and abusive me otherwise i will file police
      complaint.
      Hi There
      This is very unfortunate to inform you that how govt. is allowing such company to sell product
      to the customer. In this scenario flipkart delivered defective product and expecting from me
      to use this defective Product. i will never buy any thing from flipkart any more but what about
      this loss. waiting for the resolution.
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        RamPrasad Ravichandran
        from Perundurai, Tamil Nadu
        Jul 14, 2015
        Resolved
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        Resolved

        Address: Cuddalore, Tamil Nadu

        Today (14.07.2015) we received Hawai Honer 4X Mobile through cash on delivery. After payed the amount and open the pack we found that the HEAD PHONE is missing. In pack it is mentioned that the pack contain Head Phone. I request to you immediatly deliver the HEAD PHONE
        Complaint marked as Resolved 
        Verified Support
        Jul 15, 2015
        Flipkart Customer Care's response
        Dear Ram, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
        Head Phone Missisng
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          K
          KUMARASAMIRAJA K
          from Chennai, Tamil Nadu
          Jul 14, 2015
          Resolved
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          Address: Chennai, Tamil Nadu

          I have registered a complaint on my Lenovo A6000 Plus mobile for a speaker issue. (Flipkart Order - OD[protected] Please track my complaints booked over phone. I was assured by flipkart executive for a call back at about 2.19 PM as well as 6.30 pm, no call was received. I was waiting for the call with my phone Since there is a real issue in speaker, I am continuously following this. Please make replacement of this phone. In this process totally I am upset, and i am feeling that, Flipkart is cheating me rather than resolving my real issue in my mobile
          Complaint marked as Resolved 
          Verified Support
          Jul 15, 2015
          Flipkart Customer Care's response
          Spoke to customer on and informed him that a technical call back is already scheduled from smart-check team. So informed the same to customer and closing the case.
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            R
            Rajiv Nayyar
            from Delhi, Delhi
            Jul 14, 2015
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            Address: New Delhi, Delhi

            As a gullible customer, it is my initiative to highlight this issue of delivering the FAKE product to me. Expect this mail will be forwarded immediately to your *CEO* to deprive all other customers to deal with a fair mind, in a wrong impression to get a genuine product by way shelling out the hard earned money. This is a pathetic situation, wherein the world is looking forward to move from purchasing the product from the open market to E-comm. This act of supplying a FAKE product is a true example, basis to buy the product from open market as will save us with the CHEATING act done by Flipkart. On good faith, we place the order for getting the genuine product & in turn, we get THIS. As a matter of principle, I will not allow my money to go to the wrong hands, hence I want my CHEATED Money back. The time spent on getting the ear-phones replaced, which is 50 KM away from my residence ( Janak Puri, New Delhi to Noida, Uttar Pradesh ) was absolutely wastage of TIME & MONEY, when the manufacturer confirmed that this is a FAKE product sold by Flipkart. Felt very bad, when the official of Skull Candy confirmed in front of 3 more customers that this is a FAKE product. All eyes were looking at me as I was the culprit. This moment was really SHAMEFUL and unforgettable. I look forward to Flipkart as how, my time & money spent on this horrendous act is reimbursed to me along with my refunding the complete payment. Do expect an apology mail from the CEO of Flipkart.
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              W
              wikki
              from Virudunagar, Tamil Nadu
              Jul 14, 2015
              Resolved
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              Resolved

              I ordered BANK PO Quantitative Aptitude Chapterwise Solved Papers 1999-Till Date 4800+Objective Question —English on saturday 11.7.2015, , My order id is OD[protected] seller - MittalBooksIndia I have never seen this kind of poor book seller in flipkart they took around 15 days to deliver a book, , , , when i start to track that book i was shocked because i ordered book four days before but still it was in approval, , i don't know what are you guys doing and how long you take to pack that single book i need it very urgent i have exam on next month kindly understand the emergency ... give proper solution or deliver the book as soon as possible Note : I added photo proof too so kindly have look on it and take action on "MittalBooksIndia" guys don't order any books in MittalBooksIndia seller in flipkart
              Complaint marked as Resolved 
              Verified Support
              Jul 15, 2015
              Flipkart Customer Care's response
              Tried calling customer on "[protected]" and there was no response, So sent e-mail to customer informing that his product is already shipped and will be delivered by 25th Jul, 2015 and closing the case.
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                S
                somanadhaRao
                from Chennai, Tamil Nadu
                Jul 14, 2015
                Resolved
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                Address: Chennai, Tamil Nadu

                I bought the Daikin AC from flipkart and it promised to provide the cashabck. but now when i checked with flipkart why the cashback is not credited they are saying i am not eligible for the cashback as i did not contact time in the stipulated time. but during the booking it is mentioned no where that i have to contact flipkart.
                Complaint marked as Resolved 
                Verified Support
                Jul 15, 2015
                Flipkart Customer Care's response
                Spoke to customer and he complains stating he was eligible for cash back and he has still not received it. Customer has agreed to revert back and we will soon initate refund.
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                  Ravi Jauhari
                  from Chennai, Tamil Nadu
                  Jul 14, 2015
                  Resolved
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                  Address: Chennai, Tamil Nadu

                  My Order # OD[protected], i Bought shoes from Flipkart, Reseller name WS Retail, Shoes did not fit me well. I received the order on 25th June and I tried to return the produce within specified time limit of 30 days. However they keep canceling the request. without giving any reason. Please help
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 14, 2015
                  Flipkart Customer Care's response
                  Tried calling customer on "[protected]" and it was not reachable. So sent e-mail to customer asking for alternate number and convenient time for assistance.
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                    H
                    har89
                    from Agra, Uttar Pradesh
                    Jul 14, 2015
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    ORDER ID:OD[protected] I ordered a nexus 6 from flipkart last week, it was delivered within 3 days. the model delivered to me was having a mic issue. here starts the real drama. Flipkart's technical support person called me and accepted that the phone has a hardware issue. He assured me that on Monday i.e. 13/07/2015, flipkart's courier guy will come and handover me the new piece of nexus 6 and will take the faulty device back. Yesterday whole day i was waiting for the courier guy but no one came. In the evening i called the customer care and told them the whole scenario. The customer care executive asks me to send the phone by a courier to Flipkart's Bangalore office. I reported this issue on flipkart's twitter acount and got a reply that they will arrange a pick by today afternoon. No one came today and just few minutes back when i called the customer care and told them about their commitment, the customer care executive very harshly replies that pickup facility is not available at my location..CAN YOU GUYS BELIEVE IT. FLIPKART PICK UP FACILITY IS NOT AVAILABLE IN NOIDA... Really i am fed up with the company's response. they are trying to beat american companies like AMAZON with such a pathetic customer service. I am posting this issue so that other customers should not face the same issue as i am facing. Its better to wait then to buy a product from flipkart. My 36000 bucks are in vain...
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                      M
                      Mammudani
                      from Mumbai, Maharashtra
                      Jul 14, 2015
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                      Address: Mumbai City, Maharashtra

                      I received the call from your technical person and he guided me to some steps for software update after which according to him the problem would get solved. I followed the steps but the updates are not available. I need a replacement or refund within 48 hours. I registered my complaint on the toll free consumer complaint and am also writing here for quick action.
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                        S
                        somanadhaRao
                        from Chennai, Tamil Nadu
                        Jul 14, 2015
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        The flipkart has sold the Daikin AC which does not cover under warranty. Flipkart still says it is under discussion byt Daikin has clearly mentioned that any product sold in e-commerce website does not cover warranty. for which flipkart has agreed to pay the service charges but still the product does not cover the product warranty
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 14, 2015
                        Flipkart Customer Care's response
                        Dear Somanadha, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                          G_Jain
                          from Mumbai, Maharashtra
                          Jul 14, 2015
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Dear sir, I have ordered 3 Moto phones in the past 1 year from Flipkart for my family. Recently I ordered moto g first generation on 8th June. Within a day of ordering I had registered a complaint about overheating and malfunctioning of the phone. But your customer care said that this is nothing unusual and this happens when the phone is new and there was nothing to worry. So I agreed. But within a month the phone became unusable. When i called up customer care on 10th July again, they told me that Flipkart is no longer responsible for the phone as you give just one month warranty. Order no. OD[protected] Now please tell me who is at fault. I took it to the service centre and they said phone had problems with its screen, software as well as the battery. Please do not break the trust I have on Flipkart. I kindly request you to help me out.
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 14, 2015
                          Flipkart Customer Care's response
                          Customer complains stating he is facing heating issues with the device and it is post replacement period, So we have informed customer to visit the service center for further assistance. So closing the complaint.
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                            ramane_p
                            from Mumbai, Maharashtra
                            Jul 14, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hello sir / mam Order ID - OD[protected]Asus Zenfone 2 ZE551ML) iam already sent mobile fone by courier at 16-june but still flipkart not refund my amount every time give various date for resolve my problem please resolve my problem Thanks [protected]
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 14, 2015
                            Flipkart Customer Care's response
                            The complaint is escalated to the concerned team and we are awaiting for an update.. We will soon process refund after confirming the return status.
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                              advkushal
                              from Noida, Uttar Pradesh
                              Jul 14, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              i am kushal sharma, and placed an xiaomi redmi 2 order on 04.07.2015, and the same order had been cancelled by me on 07.07.2015. but delivered on 08.07.2015, my mother accepted the same by mistake. and since then i am requesting for pick up that product and give me my money back. but till now i am unable to get your positive response. please picked it up refund me asap. Thankyou
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 14, 2015
                              Flipkart Customer Care's response
                              Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                R
                                rkurade
                                Jul 14, 2015
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra

                                Dear sir/madam,
                                I recently purchased a cell phone online through flipkart (Model: samsung galaxy s3 neo) on 2nd june 2015 (Oder id: od[protected], that piece turned out to be a defective one & then i returned it on 22nd june 2015 and got a new one.
                                However after using this replaced new handset for a few days this again got hanged and has become not usable. I logged a second complaint with flipkart on 13th july 2015 and i am continuously chasing them for refunding my money but it seems my requests are falling to deaf ears.
                                Kindly help me in this case to get my money refunded asap.
                                Regards,
                                Richa kurade
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 14, 2015
                                Flipkart Customer Care's response
                                Customer has come back post 30-day period and we had also provided replacement once and she now comes back with the same concern. So informed her to get help from the service center and closing the complaint.
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                                  Rb7
                                  from Noida, Uttar Pradesh
                                  Jul 14, 2015
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  U guys have worst customer service ever..i ordered a bag n this stupid delivery comes at his own convenient times and when nt available goes back.these people have done it before also and then he returns thr order themselves. I think flipkart dows not want to sell...flipkart take the responsibility..if i dont get my bag today before 5 i will cancel this order ...n all other orders an d will not shop from flipkart ever. My email address. Renu.[protected]@gmail.com
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 14, 2015
                                  Flipkart Customer Care's response
                                  Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                    J
                                    JennieLee
                                    Jul 14, 2015
                                    Resolved
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                                    Resolved

                                    I am an author and looked into selling my books through Flipkart. Being in Australia, it turned out that this was not viable. So I politely pointed this out to Flipkart and asked them to remove me from their files. This initial request was over a year ago and after it was ignored, I asked them several times to take me off their mailing list. Each time, I get a "thank you for reaching out to us" response, with a promise that someone will get back to me. My requests that they stop emailing me - and sometimes they do this on a daily basis - have changed over time from courteous to using bold and large typing to demand that they leave me alone. And still the harrassment continues. Is there any way you can make them stop? Thanks and regards, Jennifer Hanning
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 14, 2015
                                    Flipkart Customer Care's response
                                    Dear Jennie, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                                    What do you mean you cannot find the order details!? There is no order - just a reasonably polite request that you stop harassing me with your marketplace emails.
                                    You have my name - please do a search in your mailing list and delete my details. This is all I ask - for about the 50th time! I don't wish to hear from you again. Am I making myself clear? Thank you. JH
                                    ... and I just received my daily harassment email from Flipkart!
                                    And just got another one. How do I make this stop, apart from deleting my email address and having to inform 100s of people of my new one?
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                                      M
                                      Mammudani
                                      from Mumbai, Maharashtra
                                      Jul 14, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      I had ordered a Red Me smart phone via order no.[protected]. I received the phone on 10th of July 15. On using it for 3 days, the phone started to malfunction and on investigation, I realised that the phone is a copy of Red Me. I had ordered the phone because my colleague has a Red Me phone and I liked it. When I compared the features of my phone with him, I found that my device name is Dior and his is Red Me. His version is MIUI 6.5.4.0, the same is missing in my phone. I also shared this with the expert and he confirmed that the phone I received from you is not the one I had ordered. I had bought the phone for Idd festival which is on Saturday 18/07/2015 and am really disappointed by you people and feel cheated. I request you to please solve this problem at the earliest and get in touch me soon. I want to have the phone I had ordered or refund my money within 48 hours or will have to approach consumer court for the same. Zuber Memon - [protected] - zuber, [protected]@oxemberg.com
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 14, 2015
                                      Flipkart Customer Care's response
                                      Customer complains stating the device delivered is defective and wants to return the handset. It is found that a technical call back is already scheduled from the concerned team tomorrow afternoon. So closing the case.
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                                        Ajitabh Kaushal
                                        from Gurgaon, Haryana
                                        Jul 14, 2015
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        Dear Sir I had purchased a videocon mobile from flipkart but now my mobile phone which i purchased from flipkart yet not working properly last three-four month. and i find the service centre in delhi may 2015 and i submitted the handset their in june 2015 after 7-8 days they told me that the IMEI no. of your handset is wrong mentioned in the this Invoice. so you can change the invoice where you purchase then we will repair it. on 23/6/15 i complain on flipkart but till date i didn't get any suitable response from them. For your Ref:- my complain no.[protected] on 23/6/15 my invoice no.[protected] order no. OD[protected] my Second Complain no.[protected] on 7/7/15
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 14, 2015
                                        Flipkart Customer Care's response
                                        We have asked customer to share the invoice and snap shot of the device showing the IMEI number for further assistance. Customer agreed.
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