Flipkart Complaints & Reviews

Hi, I am sohail bought a phone Asus with the email id :[protected]@gmail.com, Order ID : OD[protected]. The phone sent is not upto the expectation as the camera rear and front both are not working. Furthermore the phone doesn't have the headphones, battery charger and usb cables. As the phone is not upto the expecation looking forward for the urgent money refund which I have paid on the cash on Delivery. This is now frustrating, I am totally pissed off with the poor service of Flipkart. This is also affecting my daily work schedule and also leading to physical and mental harrasment. I will escalate this upto the higher hierarchy till the time the refund won't get credited to my account. Looking forward for the positive response. Regards, Sohail Equbal Mob: [protected]

I have bought a router from Flipkart which has been delivered on 2nd Jan 2015.The order no. is OD[protected] . The issue is, the router I bought is not satisfying my requirements. So, I decided to return it. But the company is saying that we can't return or exchange this product because this product don't come under return policy. However it is clearly mentioned, that the company gives easy returns. They have mentioned some exceptions but the product I bought doesn't come under those categories. I have tried two times for returning the item but they rejected. They say that we can only replace it but we can't exchange or return. Even they have not mentioned anywhere 'No exchange No return' for the product. The only thing they mentioned is "30 days replacement guarantee" but it doesn't mean that they will not return or exchange the particular item. This is the link where they have mentioned all the things related to return of a product. http://www.flipkart.com/s/help/cancellation-returns

my name is rajat and recently I ordered Lumia 830 which I got on 9th of January as the delivery service is good but the product.i receIved is defective its screen glass is not glued properly and its coming off at right corNer of the mobile I made replacement reqest to flipkart but none of their representatIve have called me and solved my query I would ask the flipkart to resolve my problem soon

I have bought a router from Flipkart which has been delivered on 2nd Jan 2015.The order no. is OD[protected] . The issue is, the router I bought is not satisfying my requirements. So, I decided to return it. But the company is saying that we can't return or exchange this product because this product don't come under return policy. However it is clearly mentioned, that the company gives easy returns. They have mentioned some exceptions but the product I bought doesn't come under those categories. I have tried two times for returning the item but they rejected. They say that we can only replace it but we can't exchange or return. Even they have not mentioned anywhere 'No exchange No return' for the product. The only thing they mentioned is "30 days replacement guarantee" but it doesn't mean that they will not return or exchange the particular item. This is the link where they have mentioned all the things related to return of a product. http://www.flipkart.com/s/help/cancellation-returns

I have purchased a phone Moto 2nd gen from flipkart.When i got first piece it starts having problem in its display, i put it on replacement and received another which is also having issue in its calling, Sometimes when I receive a call, I am not able to hear the voice on the other side, and I even do not hear any voice when I dial a number.I put it on replacement again.I am not satisfied with company service.Replacement procedure waste my time and money both.Everytime when i got new piece i have to install softwares from start and everytime i have to take backup of my phone data which is pretty much time consuming.

Hi, I ordered Yepme bellies from flipkart. The product is of very cheap quality. Within 10 days, the sole of the shoes got torned completely. When I asked customer care to refund my money, they said as per the policy, they cant change the product or refund money now. I am so much disappointed with their behaviour. I request you to please take some action in this matter ASAP.

Hi, This is Raviraj, i ordered two ladies handbags on flipkart...Paid by netbanking, transaction was successful...But i didn't receive any confirmation from flipkart about order...I checked my cart, those two handbags are still in my cart and order isnt been placed...I complained them on phone but they asked me to wait for 24 hours and later they said that they didnt receive any money and they couldn't process order...But money has been deducted from my account and i have bank statement which clearly states that its been transferred to their account and i have attached it to complaint... My ordered items are 1) SkyWays Embezzled Studs Hand-held Bag (RED-01 colour) 449 RS 2)Butterflies Criss-cross Hand Bag (Beige colour) 1899 RS MY Order Id-D[protected]

I had placed an order OD[protected], however as per flipkart they are not able to fullfill the order hence they would refund the money. There is absolutely no clarity regarding the return of money. The flipkart representative had been asking the bank account details on the phone, this is really unacceptable. I had been requesting the representative to send mail regarding the requirement of the details to do the refund, however she had been saying that it cannot be done. I think asking anyone's account detail over the phone is against ethics and policy. I would appreciate if a mail can be sent regarding the required details for refunding the money. Also appreciate if you can train your personnel to rightly handle these issues. Regards Pradeep

My name is Vikas and This is with reference to Moto X handset which i received on 8th Jan 2015 and I found severe issues with respect to handset heating taking place while talking or simply browsing on next day i.e 9th Jan 2015.. There are also issues pertaining to mobile touch not working in smoother manner and also while navigating to apps, they are being getting hanged up. I never faced such issues with other brand handset which i had used earlier and even after explaining so much to flipkart technical person, they are simply making a statement that heating is a very common problem with Android phones as if they feel that i am a new user of Android phone and i am new to Android market. This is a brand new phone and if such kind of issues takes place with such a mobile then i am not left with any other option rather than to return this handset. I received a call from Flipkart Technical person and was not at all satisfied with their approach/discussion..They are asking me to perform troubleshooting steps which is really ridiculous..I am a customer and if there are issues with new handsets, then as per 30 days return policy of flipkart.it should be taken back by flipkart. Flipkart is making false commitments of 30 days replacement policy by giving vague responses and with weird approach taken by their technical teams. Since Moto X can only be sold by Flipkart hence i am not left with any other option rather than to rely on Flipkart for Moto Handsets and they are making misuse of it by not addressing complaints properly. Request you to help me to get my money refunded back to my account or get it replaced with a new handset asap.

Flipkart Website track package data is not reliable. They are not providing correct details. The customer support person also not considering my issue. They are sending template mails everytime. No updates for the product delivery. If I cancel the order also, i am not sure the refund will be given. Flipkart is just cheating....

My name is Prakash Punjabi. I had purchased redmi note mobile @8999/- from flipkart.com. I ordered it on 2.12.14 n received it on 3-4working days.(order id OD[protected], But there is some issue with mobile charging . So I had applied for return this item from my mobile app.& On 15.12.14 (redmi note)item was picked up by ekart courier service & I had received a acknowledgement from courier boy. I had received a message from flipkart service that refund is in processing and it will be credited in your bank account in 7-8 working days, But now till todays date 9-jan-2015 there is no refund credit in my bank account.even flipkart cusomer care had told me that payment has been credited to ur account but it was not done then flipkart customer support had asked for bank transaction details, i had managed the .jpg file(transactiondetails) to them also even then there is no responce, regarding my refund Ihad complained that to flipkart toll free number many times no one respond properly . Every time I was ensure by flipkart cc that payment will made by us shortly but till date there is no refund. I am highly disappointed by flipkart.com very bad service & no after sales service or help to the customers, no one in flipkart.com network is able to properly help me out with my refund process i am not free to call again n again to ur customer care n ask n receive the same responce .Kindly arrange me my refund ASAP or else I have to take the further steps or take the issue to consumer court as its already over time n its very badexperience with flipkart refund .

I bought one Kenstar Captain Induction Cook Top on 6th of October, 2014 on the Big Billion Day. After working for perfectly 2 months, it has now stopped working from the 3rd week of December. Big promises were made by you that it will always work well and all, but it doesn't seems to be true. I hope you will not let your company's prestige down and will see my complain as soon as possible and take some action for it.

OD[protected] my order has been delayed, my mobile number updated is wrong, correct number is [protected], you delivery boy i think is not coming to given dilivery address, he is just calling on my mobile number and as it is wrong he is not coming to given address.
tell your delivery man to atleast come to given address, it's my office address and 24/7 gards are present there.

Hi This is NaniDeevan. I bought core mobile from your store. From the date which I bought mobile from that time onwards it is repeatedly going to service centre and i am unhappy with that mobile buying from your store(still in warranty).so i am ready to complain against you in consumer court that in your store you are giving improper piece to customer and making customer unhappy.Thank you

I am Avanish and I was ordered for Half yellow T-Shirt & you were delivered me full sleeves White T-Shirt. Due to this I facing lots of problem, I planned to wear that T-Shirt in my friends wedding. But due to wrong shipment I faced too much problems. Now tell me what I can do . Order Id - OD[protected] Product Name - John Caballo Solid Men's Henley T-Shirt Price - 262/- + 50/- Delivery Charge My Cell No. - [protected]

Dear flip cart, any product i put in my wish list be it saree or Kurti or a Barbie moisturiser, Ur site shows it's not for my pin code, then how will i shop the product which interest me, Ur customer care exe also could not help me rather discouraged.This way I can never shop from flip cart which I earlier did and I don't understand how Ur site delivered on my pin code (same as today)one year back.pls help and cooperate, i desperately want to shop from flip cart otherwise I will be forced to shop from snapdeal which i don't want due to its expensiveness.pls do something asp.

hello sir, i want to registered my complain about my phone. I have purchased a motorola 2g mobile phone from your site. my handset is not working properly. their is some issue on their display, software problelm, touch, speaker is also not working properly.. i want to swap my handset.

Hello Flipkart Team, I have seen lots of comments you made on other online shopping website's that they are not delivering the best product to the customers. So it was appreciable for me to order it from your website but didn't expect that the product will demotivate me not to order t next time. I have order Sony Xperia Ultra Z mobile from your website on Tuesday and expected delivery was on Friday, but i receive it on Wednesday, 2 days before. I was very happy with the delivery you made it so earlier. But when i started to use that mobile on the same day, i was shocked as it was getting shut down automatically. It was not even completed 24 hrs with handset and i had face this problem. It was shocking for me that the product deliver from your side is not worth. I want to ask that "Did you really deliver the new handset? or it is that a used or defective handset? because normally the new handset never get shut down automatically. I believe to use and buy branded products, is that a question that sony xperia delivers the defective pieces to the customers???? This is the first experience i am facing from flipkart. I don't want to make this as big issue and have made complaint of this, Hope you will resolve it asap... Yogendrasinh Rathod Mo.No. [protected] Email id = [protected]@live.com Office Email ID = [protected]@zerochaos.com

I have ordered Lava Iris 310 style mobile phone from Flipkart. I have made the payment of Rs.3049 from Indian Overseas Bank on 18th Dec 2014. The payment was successful from Bank side. But Flipkart said they did not receive the payment and order me again. They assured me that the payment if credited would be refunded. So, I ordered again and got the item. But till date my refund is not made. When I contact them on phone, they keep saying that the action in this case has already been taken and advised me to check the bank. I am enclosing the bank statement for your reference. Till date the refund has not made. I am requesting you to take proper action against this company. Thanking you, Bharadwaj N [protected] Chennai [protected]@hotmail.com

sir/madam; Moto G, Handsets FSN: MOBDSGU2ZMDYENQA, WID: L12690, IMEI/serial No. [protected], [protected]. Order Id. OD[protected], order Date: 24/04/2014 is not working. The Mobile is not getting On and gets heated up. Kindly suggest wat to do Ligen Das